PagerDuty, Inc. - PD STOCK NEWS

PagerDuty announced that Chairperson and CEO Jennifer Tejada will be a guest speaker at the 2024 AWS re:Invent keynote alongside AWS CEO Matt Garman. The keynote will highlight the decade-plus strategic partnership between PagerDuty and AWS, focusing on digital operations improvement and customer experience enhancement.

The company will maintain an active presence at the event with multiple sessions, including a sponsored session on incident communication patterns and a panel discussion on modernizing digital operations. The keynote session is scheduled for Tuesday, December 3, 2024, at 8:00 a.m. PT.

PagerDuty has been named a Leader in the 2024 GigaOm Radar for AIOps for the third consecutive year. The company's Operations Cloud leverages AI and automation to build operational resilience, backed by over five years of AI integration.

Key strengths highlighted include strong correlation and causality analysis, automated remediation capabilities, and comprehensive vendor ecosystem with over 700 partnerships. Notable customer success includes TUI, which achieved 30% faster incident recovery, while PagerDuty customers using AIOps can see ROI up to 250%. The solution features Intelligent Alert Grouping, Auto-Pausing for transient alerts, and requires minimal training with complex roles trained in under two hours.

PagerDuty (NYSE:PD) has announced new AI-powered innovations for its Operations Cloud platform, aimed at enhancing operational resilience and reducing the impact of unplanned outages. These features are designed to automate processes and reduce incident management time, ultimately protecting customer experience and mitigating operational failure risks.

Key enhancements include:

• PagerDuty Advance Assistant for Microsoft Teams: Generative AI capabilities for faster incident resolution
• Automation on Alerts: Reduces total incident count
• Global Intelligent Alert Grouping: Uses AI models for enhanced pattern recognition
• Unified Chat Experience: Streamlines incident management within Microsoft Teams or Slack
• PagerDuty Operations Console Enhancements: Provides comprehensive alert visibility
• Operational Maturity Model Improvements: Offers recommendations and industry benchmarking

These innovations aim to help organizations respond more efficiently to outages, preserve customer trust, and prevent revenue loss.

PagerDuty, Inc. (NYSE: PD) has released a new Total Economic Impact™ (TEI) study conducted by Forrester Consulting, revealing significant benefits for organizations using the PagerDuty Operations Cloud. The study shows that a composite organization achieved a 249% return on investment (ROI) over three years with a payback period of less than 12 months.

Key findings include:

• 59% reduction in downtime, protecting $1.4 million in revenue-at-risk
• 50% reduction in incidents
• 91% reduction in signal noise
• $4.01 million in net present value (NPV)

The PagerDuty Operations Cloud platform improved operational efficiency, reduced downtime, and drove innovation by automating repetitive tasks and providing actionable insights. This study demonstrates PagerDuty's value in building resilient and efficient operations for enterprises across industries.

PagerDuty (NYSE:PD) has announced two key appointments to its leadership team: Pritesh Parekh as Chief Information Security Officer (CISO) and Rukmini Reddy as Senior Vice President of Engineering. These appointments aim to strengthen the company's position as a leader in digital operations management.

Parekh, with over 20 years of experience in technology leadership roles at companies like Delphix, Dell, Zuora, and ServiceNow, will lead PagerDuty's security organization. His responsibilities include product security operations, securing technology and products, and supporting corporate development, sales, compliance, and IT teams.

Reddy, who has spent over a decade in senior executive roles at various enterprise companies, most recently at Slack, will lead product and platform engineering, infrastructure, and data science. She will be responsible for PagerDuty's technology strategy, driving execution, and continued operational excellence.

PagerDuty (NYSE:PD) reported Q2 fiscal 2025 financial results, showing revenue growth of 7.7% year-over-year to $115.9 million. The company's ending ARR grew 10% to $474 million. Despite a GAAP loss from operations of $16 million, PagerDuty achieved a non-GAAP operating income of $20.1 million with a 17.3% margin. Key highlights include:

- Customers with ARR over $100K grew 6% to 820
- Dollar-based net retention rate was 106%
- Free cash flow of $33.3 million
- Cash, equivalents, and investments totaled $599.3 million

PagerDuty updated its fiscal 2025 guidance, now expecting total revenue of $463.0-$467.0 million, representing 7-8% growth year-over-year, and non-GAAP net income per diluted share of $0.67-$0.72.

PagerDuty (NYSE:PD), a leader in digital operations management, has announced it will release its financial results for the second quarter fiscal year 2025, ended July 31, 2024, after market close on September 3, 2024. The company will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on the same day. Both the news release with financial results and the live video call will be accessible to the public on PagerDuty's investor relations events page at investor.pagerduty.com. A replay of the call will also be made available following the event.

PagerDuty (NYSE:PD) has expanded its GenerativeAI solutions with PagerDuty Advance, embedded across the PagerDuty Operations Cloud platform. This enhancement aims to accelerate digital transformation initiatives and improve operational excellence. Key features include:

1. PagerDuty Advance Assistant for Slack: A genAI chatbot providing incident insights

2. PagerDuty Advance for Status Updates: AI-generated audience-specific status updates

3. PagerDuty Advance for Automation Digest: Summarizes automation job results

4. PagerDuty Advance for Postmortems: AI-generated incident review and recommendations

5. AI Generated Runbooks: Translates plain-English prompts into runbook automations

Early access customers reported that PagerDuty Advance for Status Updates can save up to 75 hours a month for enterprise organizations. The new features are being rolled out in the U.S. and EU service regions, with some still in early access.

PagerDuty's latest survey of 500 IT leaders reveals a 43% increase in customer-facing incidents over the past year, with each incident costing nearly $800,000. These incidents take nearly three hours to resolve, translating into significant financial losses and reduced customer trust. The survey highlights the importance of automation in mitigating these issues, as organizations with automated processes incur significantly lower costs. Key findings include a rise in incidents across various sectors, underinvestment in IT infrastructure, and increased employee burnout. PagerDuty emphasizes the need for automation to streamline incident response and reduce costs.