ServiceNow and SoftwareOne Announce Strategic Partnership to Transform IT Modernization in the Cloud
ServiceNow (NYSE: NOW) and SoftwareOne have announced a multi-year strategic partnership aimed at transforming IT modernization in the cloud. The collaboration combines ServiceNow's AI and workflow automation capabilities with SoftwareOne's software and cloud expertise to help customers maximize ROI on software and cloud investments.
The partnership's first phase includes a joint offering focused on enhancing IT asset visibility, managing software costs, and building data foundations for AI, security, and modernization initiatives. The solution aims to improve employee and customer experiences through automated platform services and optimized operations.
SoftwareOne, a ServiceNow Elite partner since 2017 with over 350 ServiceNow certifications, primarily operates in DACH region, Netherlands, UK, France, and North America. Their capabilities were enhanced through the acquisition of Beniva Consulting, a ServiceNow platform implementation specialist.
ServiceNow (NYSE: NOW) e SoftwareOne hanno annunciato una partnership strategica pluriennale volta a trasformare la modernizzazione IT nel cloud. La collaborazione unisce le capacità di automazione dei flussi di lavoro e AI di ServiceNow con l'esperienza di SoftwareOne nel software e nel cloud, per aiutare i clienti a massimizzare il ROI sugli investimenti in software e cloud.
La prima fase della partnership include un'offerta congiunta focalizzata sul miglioramento della visibilità degli asset IT, sulla gestione dei costi software e sulla creazione di fondamenta dati per l'AI, la sicurezza e le iniziative di modernizzazione. La soluzione mira a migliorare le esperienze dei dipendenti e dei clienti tramite servizi di piattaforma automatizzati e operazioni ottimizzate.
SoftwareOne, partner Elite di ServiceNow dal 2017 con oltre 350 certificazioni ServiceNow, opera principalmente nella regione DACH, nei Paesi Bassi, nel Regno Unito, in Francia e in Nord America. Le loro capacità sono state ampliate attraverso l'acquisizione di Beniva Consulting, uno specialista nell'implementazione della piattaforma ServiceNow.
ServiceNow (NYSE: NOW) y SoftwareOne han anunciado una asociación estratégica de varios años destinada a transformar la modernización de TI en la nube. La colaboración combina las capacidades de automatización de flujos de trabajo y AI de ServiceNow con la experiencia en software y nube de SoftwareOne para ayudar a los clientes a maximizar el ROI de sus inversiones en software y nube.
La primera fase de la asociación incluye una oferta conjunta centrada en mejorar la visibilidad de los activos de TI, gestionar los costos de software y construir bases de datos para iniciativas de AI, seguridad y modernización. La solución tiene como objetivo mejorar las experiencias de empleados y clientes a través de servicios de plataforma automatizados y operaciones optimizadas.
SoftwareOne, socio Elite de ServiceNow desde 2017 con más de 350 certificaciones de ServiceNow, opera principalmente en la región DACH, Países Bajos, Reino Unido, Francia y América del Norte. Sus capacidades se vieron reforzadas mediante la adquisición de Beniva Consulting, un especialista en implementación de la plataforma ServiceNow.
ServiceNow (NYSE: NOW)와 SoftwareOne은 클라우드에서 IT 현대화를 변화시키기 위한 다년간의 전략적 파트너십을 발표했습니다. 이 협력은 ServiceNow의 AI 및 워크플로 자동화 기능과 SoftwareOne의 소프트웨어 및 클라우드 전문성을 결합하여 고객이 소프트웨어 및 클라우드 투자에서 ROI를 극대화하도록 돕습니다.
파트너십의 첫 번째 단계는 IT 자산 가시성을 향상하고 소프트웨어 비용을 관리하며 AI, 보안 및 현대화 이니셔티브를 위한 데이터 기반을 구축하는 데 중점을 둔 공동 제안입니다. 이 솔루션은 자동화된 플랫폼 서비스와 최적화된 운영을 통해 직원 및 고객 경험을 개선하는 것을 목표로 합니다.
SoftwareOne은 2017년부터 ServiceNow의 Elite 파트너로 활동하며, 350개 이상의 ServiceNow 인증을 보유하고 있습니다. 주로 DACH 지역, 네덜란드, 영국, 프랑스 및 북미에서 활동하고 있으며, ServiceNow 플랫폼 구현 전문 회사인 Beniva Consulting을 인수함으로써 능력을 강화했습니다.
ServiceNow (NYSE: NOW) et SoftwareOne ont annoncé un partenariat stratégique pluriannuel visant à transformer la modernisation de l'informatique dans le cloud. La collaboration allie les capacités d'intelligence artificielle et d'automatisation des flux de travail de ServiceNow à l'expertise en logiciel et cloud de SoftwareOne pour aider les clients à maximiser leur ROI sur les investissements en logiciels et cloud.
La première phase du partenariat comprend une offre conjointe axée sur l'amélioration de la visibilité des actifs informatiques, la gestion des coûts logiciels et la création de bases de données pour l'IA, la sécurité et les initiatives de modernisation. La solution vise à améliorer les expériences des employés et des clients grâce à des services de plateforme automatisés et à des opérations optimisées.
SoftwareOne, partenaire Elite de ServiceNow depuis 2017 avec plus de 350 certifications ServiceNow, opère principalement dans la région DACH, aux Pays-Bas, au Royaume-Uni, en France et en Amérique du Nord. Ses capacités ont été renforcées par l'acquisition de Beniva Consulting, un spécialiste de la mise en œuvre de la plateforme ServiceNow.
ServiceNow (NYSE: NOW) und SoftwareOne haben eine mehrjährige strategische Partnerschaft angekündigt, die darauf abzielt, die IT-Modernisierung in der Cloud zu transformieren. Die Zusammenarbeit kombiniert die Fähigkeiten von ServiceNow in den Bereichen KI und Workflow-Automatisierung mit der Software- und Cloud-Expertise von SoftwareOne, um den Kunden zu helfen, den ROI ihrer Software- und Cloud-Investitionen zu maximieren.
Die erste Phase der Partnerschaft umfasst ein gemeinsames Angebot, das sich auf die Verbesserung der Sichtbarkeit von IT-Assets, das Management von Softwarekosten und den Aufbau von Datenbasen für KI-, Sicherheits- und Modernisierungsinitiativen konzentriert. Die Lösung zielt darauf ab, die Erfahrungen von Mitarbeitern und Kunden durch automatisierte Plattformdienste und optimierte Abläufe zu verbessern.
SoftwareOne, Elite-Partner von ServiceNow seit 2017 mit über 350 ServiceNow-Zertifizierungen, ist hauptsächlich in der DACH-Region, den Niederlanden, dem Vereinigten Königreich, Frankreich und Nordamerika tätig. Ihre Fähigkeiten wurden durch die Akquisition von Beniva Consulting, einem Spezialisten für die Implementierung der ServiceNow-Plattform, weiter verbessert.
- Strategic partnership enhances ServiceNow's market reach through SoftwareOne's established presence
- Expansion of service offerings through combined expertise in AI and workflow automation
- Potential for increased revenue through joint customer solutions
- None.
Insights
This strategic partnership marks a significant expansion of ServiceNow's enterprise reach, particularly in the DACH region, Netherlands, UK, France and North America. SoftwareOne's position as an Elite partner since 2017, with over 350 ServiceNow certifications, provides immediate credibility and implementation capability to this collaboration.
The partnership addresses three critical market demands: First, it tackles the growing complexity of cloud-first strategies and application modernization, which has become a major pain point for enterprises. Second, it provides a solution for optimizing software spend and IT investments at a time when cost management is paramount. Third, it creates a foundation for AI and security initiatives, which are top priorities for CIOs in 2025.
From a market perspective, this collaboration could significantly accelerate ServiceNow's penetration into mid-market enterprises, where SoftwareOne has strong relationships. The integration of ServiceNow's workflow automation with SoftwareOne's licensing expertise creates a compelling value proposition for organizations struggling with digital transformation and cost optimization.
The strategic timing of this partnership is noteworthy, as it coincides with enterprises seeking to consolidate their tech stack while maintaining innovation momentum. SoftwareOne's recent acquisition of Beniva Consulting further strengthens the partnership's implementation capabilities, potentially reducing time-to-value for customers and accelerating revenue generation.
The partnership's focus on maximizing ROI and optimizing IT operations positions ServiceNow to capture a larger share of enterprise IT budgets, particularly in regions where SoftwareOne has a strong presence. This could lead to increased platform adoption and higher customer lifetime value through expanded use cases and deeper integration into customer operations.
Strategic collaboration combines ServiceNow’s leading AI and workflow automation capabilities and SoftwareOne’s licensing consultancy to optimize and de-risk IT investments, and accelerate digital transformation
Through the partnership, customers will be enabled to accelerate innovation, enhance operational efficiency, and unlock new growth opportunities. This will allow them to gain IT asset visibility, manage the rising costs of software, and build a solid data foundation to support AI, security, and modernization initiatives. It will improve employee and customer experiences by delivering end-to-end solutions that automate and optimize platform services. In addition, this approach maximizes ROI and ensures an intuitive user experience, making it easier for employees to perform their tasks efficiently - thus, being quicker and better for clients which drives their satisfaction.
“Enterprises navigating cloud-first strategies face the challenge of modernizing applications to maximize the value of existing software and hardware investments. SoftwareOne has been a proud ServiceNow Elite partner for years, helping our joint customers unlock the value of their software, cloud, and technology investments,” said Raphael Erb, CEO at SoftwareOne. “This strategic partnership represents a natural progression in our shared mission to help organizations digitally transform while optimizing their IT ecosystems. The newly released offering will drive savings and growth for customers at a time of rapid transformation, when cost savings and consolidation matter more than ever.”
“As businesses navigate economic uncertainty, the need to reduce costs while maintaining momentum is more critical than ever,” said Erica Volini, SVP Global Partnerships and Channels at ServiceNow. “Our partnership with SoftwareOne is strategically designed to help organizations manage these pressures and deliver lasting value even in challenging times. This collaboration emphasizes both companies' commitment to customer-centric innovation, operational excellence, and measurable business impact. It underscores our shared commitment to empower customers to unlock new opportunities for innovation and growth at scale."
SoftwareOne supports customers globally in gaining visibility into their IT estate, resource consumption, costs and risks, while automating time-consuming processes. As a ServiceNow Elite partner since 2017 with key competencies and over 350 ServiceNow certifications, SoftwareOne’s expertise in particular focuses on
About SoftwareOne
SoftwareOne is a leading global software and cloud solutions provider that is redefining how organisations build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimise the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company's ~9,300 employees are driven to deliver a portfolio of 7,500 software brands with a presence in over 60 countries. Headquartered in
SoftwareOne Holding AG, Riedenmatt 4, CH-6370 Stans
About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit: www.servicenow.com.
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Media Contact
Johanna Fritz
press@servicenow.com
Source: ServiceNow
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