Welcome to our dedicated page for Servicenow news (Ticker: NOW), a resource for investors and traders seeking the latest updates and insights on Servicenow stock.
ServiceNow, Inc. develops SaaS workflow automation and AI platform software for enterprise operations. News about NOW commonly covers the ServiceNow AI Platform, AI Control Tower, Build Agent, ServiceNow Studio, Context Engine, Workflow Data Fabric, and workflow products used across IT, security operations, customer service, human resources, procurement, supply chain, and application development.
Company updates also center on enterprise AI governance, agentic workflows, data integration, and partner integrations with cloud, consulting, technology, logistics, and device-management providers. Recurring items include product launches, marketplace activity, customer and partner programs, acquisition-related technology additions, financial results, credit facilities, share repurchases, and governance changes.
ServiceNow (NYSE: NOW) and Experian announced a new global multi-year partnership to embed Experian’s Ascend decisioning and data capabilities directly into the ServiceNow AI Platform.
The collaboration aims to help enterprises scale agentic AI across workflows such as employee onboarding, third-party risk management, fraud and identity checks, and model lifecycle governance.
ServiceNow (NYSE: NOW) announced a platform expansion with AWS that coincides with >$1 billion in AWS Marketplace transactions.
The update adds a unified governance architecture—ServiceNow AI Control Tower with Amazon Bedrock AgentCore—new AI agent integrations across security, IT operations, and telecommunications, and a native developer integration to build and deploy ServiceNow AI agents from Kiro on AWS.
ServiceNow (NYSE:NOW) and Accenture (NYSE:ACN) launched a forward deployed engineering program on May 6, 2026 to scale agentic AI from pilot to production. Clients gain access to more than 300 pre-built AI agent skills and agentic workflows on the ServiceNow AI Platform and use the ServiceNow AI Control Tower to govern and measure agent performance.
The program embeds joint FDE teams inside customer environments to build platform-native, industry-specific pods and move solutions from first build to enterprise-wide deployment.
ServiceNow (NYSE: NOW) announced Build Agent is generally available in ServiceNow Studio and extended into Cursor, Windsurf, Claude Code, and GitHub Copilot, enabling AI-native, governed app and agent development from major IDEs and coding assistants.
App Engine Management Center will offer a freemium tier; several integrations and Agent Studio features are expected in Q2–Q3 2026.
ServiceNow (NYSE: NOW) launched Context Engine, Autonomous Data Analytics, Workflow Data Fabric, and RaptorDB Pro enhancements to deliver live, governed enterprise data for agentic AI. Available now: Workflow Data Fabric, Data Catalog, RaptorDB Pro Live Connect/Archive/Live Perform, MCP Registry via Innovation Lab. Some capabilities are expected later in 2026.
New partner integrations (IBM, Boomi) and a Workflow Data Network Partner Passport aim to simplify procurement and push contextual intelligence directly into workflows.
ServiceNow (NYSE: NOW) unveiled the ServiceNow AI Platform and ServiceNow Otto at Knowledge 2026, positioning the company as an enterprise AI control tower that senses, decides, acts, and secures autonomous work across systems.
Highlights include AI Control Tower expansions, new AI specialists for CRM, IT, HR and security, Action Fabric openness to external agents, and a 2030 target of $30B+ subscription revenue with ServiceNow AI >30% of ACV.
FedEx (NYSE: FDX) and ServiceNow (NYSE: NOW) expanded their collaboration to embed FedEx Dataworks logistics intelligence into ServiceNow Source-to-Pay and new Supply Chain Management workflows.
The solution surfaces near real-time shipment signals to trigger AI-driven procurement workflows and includes Supplier Insights, Supplier Visibility, and Success Indicators. FedEx says its network generates more than 2 petabytes of data daily.
ServiceNow (NYSE: NOW) and Lenovo announced an expanded multi-year strategic agreement on May 5, 2026 to combine Lenovo device intelligence and services with the ServiceNow AI Platform for end-to-end device lifecycle automation.
The collaboration cites up to 30% lower IT support costs, 50% faster employee productivity, and rollout across Australia, New Zealand, Hong Kong, Singapore, and Ireland, with global expansion planned.
ServiceNow (NYSE: NOW) and NVIDIA expanded their partnership on May 5, 2026, introducing Project Arc, an enterprise autonomous desktop agent secured by NVIDIA OpenShell and governed by ServiceNow AI Control Tower.
AI Control Tower is now part of the NVIDIA Enterprise AI Factory validated design, and NOWAI-Bench benchmarks are open-source.
ServiceNow (NYSE: NOW) expanded its strategic partnership with Microsoft to integrate AI Control Tower governance with Microsoft Agent 365. The integration extends visibility, policy enforcement, and vetting of ServiceNow AI specialists across Microsoft 365, with the Control Tower available in preview and specialists landing in the Marketplace later this year.
This aims to unify governance, identity, permissions, and metered usage tracking across ServiceNow and Microsoft environments so administrators can monitor and authorize AI agents operating in enterprise productivity tools.