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Česká spořitelna, the Czech Republic's largest bank, won the 2022 FICO Decisions Award for its effective debt management using FICO Decision Optimization technology. The bank achieved a 25% reduction in collector call minutes while maintaining stable balance roll rates and cash collections. This strategic initiative improved customer experience, especially during the pandemic, by avoiding over-collection from low-risk customers. The bank plans to extend this successful methodology to additional products and regions under the Erste Group.

FICO announces that Bruce Curry, a senior principal consultant in Collections and Recovery for EMEA, has been recognized in the Credit 500 index for the third consecutive year. Curry's 32 years of experience in debt collection have made a significant impact across EMEA, APAC, and North America. He is praised for his thought leadership and contributions to improving collections practices, especially during the pandemic. His insights are shared through various channels, promoting customer-centric debt collection solutions.

FICO has released its analysis of UK credit card trends for January 2022, revealing a mixed picture amidst rising living costs. Average credit card spend decreased by 11.97% month-on-month to £669, while the payments-to-balance ratio increased by 3.85% to 41.5%. Despite a rise in missed payments, particularly among accounts with two missed payments (up 12%), they remain lower than January 2021 levels. FICO highlights that consumers are utilizing pandemic savings for credit management, but warns lenders to monitor missed payments as inflation rises.

Mibanco, the largest microfinance bank in Latin America, received the 2022 FICO® Decisions Award for financial inclusion. The bank significantly enhanced its lending capacity and operational agility during the pandemic, reducing the time to implement policies by 90% and cutting IT development costs by 20%. With FICO’s technology, Mibanco has enabled the issuance of approximately 1.6 million loans annually, totaling around USD 3.7 billion, thus empowering countless individuals to access credit and improve their lives.

Wells Fargo has been awarded FICO’s 2022 Industry Vanguard Award for its innovative use of machine learning and analytics to combat fraud. Utilizing FICO’s Falcon Fraud Manager technology, Wells Fargo successfully implements real-time fraud prevention measures across consumer and business accounts. This strategic partnership has led to a significant reduction in false positives, enhancing customer experience without compromising security. With approximately $1.9 trillion in assets, Wells Fargo serves over a third of U.S. households and 10% of small businesses, emphasizing their commitment to protecting customers against fraud.

FICO has promoted Don Peterson, Alexandre Graff, and Kevin Deveau to key leadership roles in software sales and client success. Peterson becomes vice president of global sales, Graff vice president of global partners, and Deveau vice president and general manager of US and Canada sales. These promotions aim to enhance FICO’s software business and accelerate the adoption of the FICO® Platform. Each leader brings substantial industry experience, contributing to FICO's growth and positioning in sectors like financial services, healthcare, and telecommunications.

Fiserv, a leader in payments and financial technology, has been awarded the 2022 FICO® Decisions Award for its innovative AI-driven fraud management solutions. The company reported a 10-15% reduction in fraud losses for its financial institution clients and a 20% decrease in false declines. Fiserv's EnFact® Advanced Scoring uses patented neural network technology for real-time fraud detection, significantly enhancing cardholder experience. The award reflects Fiserv's commitment to democratizing fraud mitigation for smaller financial institutions, ensuring robust protection against evolving fraud trends.