FICO World 2023 to Showcase Digital Transformation Best Practices, Operationalization of AI, and Customer Success Stories from 50+ Businesses Worldwide

Rhea-AI Summary

FICO (NYSE: FICO) has announced that FICO® World 2023 will take place in Hollywood, Florida from May 16-19. This event will feature discussions on AI-powered customer experiences and digital transformation, showcasing innovations and best practices.

Key speakers include industry leaders Peter Zeihan, Jeremy Utley, and Erica Dhawan, alongside over 50 participating businesses such as Wells Fargo and Discover. The conference will comprise over 80 sessions focused on nine key topics, addressing industry challenges and customer management strategies.

FICO aims to enhance decision-making capabilities through its FICO® Platform, which integrates analytics and AI to optimize customer interactions and drive business growth.

Positive

• FICO World 2023 showcases innovations in AI and customer experience, potentially enhancing brand visibility and customer engagement.
• Participation from over 50 leading businesses, including Wells Fargo and Discover, may strengthen FICO's market position and credibility.
• Focus on hyper-personalized customer journeys may lead to new business opportunities and improved customer loyalty.

Negative

• The event's success hinges on attendance and engagement levels, which may impact the effectiveness of FICO's customer outreach strategies.

Main stage presenters include industry thought leaders Peter Zeihan, author of New York Times bestseller The End of the World is Just the Beginning; Jeremy Utley, author of Ideaflow; and Erica Dhawan, author of Digital Body Language

BOZEMAN, Mont.--(BUSINESS WIRE)-- FICO (NYSE: FICO)

Highlights:

• FICO® World 2023 registration is currently open. Join FICO in Hollywood, Florida from May 16-19.
• Attendees will explore best practices for successful digital transformation, delivering on AI-powered hyper-personalized customer experiences via software capabilities on FICO® Platform and other FICO solutions.

FICO, a leading global analytics software firm, announced that FICO® World 2023 will be held in Hollywood, Florida from May 16-19, 2023. At this three-day event, customers will share best practices, learn about the latest in AI and advanced analytic innovations, participate in an UltraFICO® Simulation Challenge, and inspire new ideas for digital transformation and AI-powered hyper-personalized customer journeys. The main stage presenters will include dozens of customers sharing their success stories, along with industry thought leaders:

• Peter Zeihan, author of the New York Times bestseller The End of the World is Just the Beginning: Mapping the Collapse of Globalization and acclaimed observer of global political and economic trends
• Jeremy Utley, author of Ideaflow and a partner at Freespin
• Erica Dhawan, author of Digital Body Language and Get Big Things Done

FICO World attendees will be able to discover how to design, build, and deliver a hyper-personalized customer experience across every touch point and within each interaction. Attendees will have access to schedule meetings with FICO’s leading thought leaders and experts to discuss best practices and design innovative solutions to solve business challenges. General session presenters at FICO World include leading financial services providers from North America, Latin America, Europe and Asia Pacific. The conference will reveal new products, FICO® Score alternative data innovations, and software capabilities on FICO® Platform, the company’s flagship solution for making AI-powered decisions, and other FICO solutions.

“FICO World 2023 will spotlight our customers who are leading their industries and crushing the competition through hyper-personalized customer journeys,” said Nikhil Behl, chief marketing officer at FICO. “Attendees at FICO World will get a close-up look at the future of making decisions, from best practices to the latest innovations that operationalize smarter, faster, and more profitable decisions throughout the customer lifecycle.”

FICO® World 2023 will host over 50+ businesses and financial institutions, bringing in participation from industry heavyweights Wells Fargo, TSYS, Dock, Mercury Insurance Group, Discover, BMO, Canadian Tire, Forrester, Swisscard, CredEvolv, Banco Bradesco, Prosper, Trust Bank, Mibanco, Chartis, and Westpac NZ, to name a few. With more than 80 sessions scheduled, the conference will focus on nine industry-hot topics, such as: Onboarding & Originations, Customer Management, Collections, Fraud, Communications, Technology, Scoring Strategies, Business Culture, and Partners. Of these main topics, there will be a number of sessions focusing on Analytics and Regulatory topics. Industry pioneers, startups, and innovators will share business and economic insights for financial services, telecommunications, health care, retail, transportation and supply chain, and many other businesses.

Capabilities of FICO® Platform hold the power of analytics and AI to enable smarter business decisions at scale by unleashing the foundation that bridges silos and collaborates with new and existing technologies. FICO is focused on maximizing the customer experience by predicting, analyzing, and optimizing customer interactions in real-time to make better customer decisions across the enterprise. These better decisions build trust and loyalty by delivering hyper-personalized experiences through holistic customer management.

FICO® World 2023 registration is currently open. For more information, visit: FICO World 2023.

About FICO

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, telecommunications, health care, retail, transportation and supply chain, and many other industries. Using FICO solutions, businesses in nearly 120 countries do everything from protecting 2.6 billion payment cards from fraud, to helping people get credit, to ensuring that millions of rental cars are in the right place at the right time.

Learn more at http://www.fico.com.

Join the conversation at https://twitter.com/fico & http://www.fico.com/en/blogs/.

For FICO news and media resources, visit www.fico.com/news.

FICO and UltraFICO are registered trademarks of Fair Isaac Corporation in the U.S. and other countries.

View source version on businesswire.com: https://www.businesswire.com/news/home/20230417005161/en/

Julie Huang

press@fico.com

Source: FICO

FAQ

What is FICO World 2023?

FICO World 2023 is an event where FICO showcases innovations in AI and customer experience, scheduled for May 16-19, 2023, in Hollywood, Florida.

Who are the main speakers at FICO World 2023?

Key speakers include Peter Zeihan, Jeremy Utley, and Erica Dhawan, who will discuss industry insights and customer experience strategies.

How many businesses are participating in FICO World 2023?

Over 50 businesses, including major financial institutions like Wells Fargo and Discover, are participating in FICO World 2023.

What topics will be covered at FICO World 2023?

The conference will cover nine key topics including customer management, fraud, and analytics, across over 80 sessions.

What is the significance of the FICO® Platform for customers?

The FICO® Platform leverages analytics and AI to enhance decision-making and optimize customer interactions.