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8x8, Inc. (NYSE: EGHT) is at the forefront of transforming business communications through its innovative software-as-a-service (SaaS) solutions. As a leader in the industry, 8x8 provides a comprehensive suite of voice, video, chat, contact center, and enterprise-class API solutions, all powered by a robust global cloud communications platform. These solutions enable workforces worldwide to connect and collaborate more efficiently and effectively.
The company's unified platform supports omnichannel communication, allowing employees to seamlessly interact via voice, video, text, chat, and contact centers. This integration is crucial for businesses aiming to enhance their customer experience and streamline internal communications. 8x8's offerings extend to approximately 2.5 million users, with a strong geographic focus in the United States, which contributes a significant portion of its revenue.
8x8 also leverages real-time business analytics and intelligence to provide unique insights across all interactions and channels. These insights help businesses understand customer behavior, optimize operations, and accelerate growth. The company's revenue is further bolstered by sales of hardware and professional services, which complement its integrated technology platform.
Recent achievements include the enhancement of their cloud platform to support even more robust and scalable solutions. Current projects involve expanding their omnichannel capabilities and improving user experience through advanced analytics and artificial intelligence.
With a strong focus on innovation and customer satisfaction, 8x8 continues to solidify its position as a key player in the business communications landscape.
Stay updated with the latest news and developments from 8x8, Inc. and see how they are shaping the future of business communications.
8x8, a cloud communications provider (NYSE: EGHT), has appointed Dave Sipes as CEO. Former CEO Vik Verma transitions to an advisory role after seven years, during which he grew the SaaS business significantly. The company reaffirmed its financial guidance for Q3 and full fiscal 2021, expecting total revenues between $132 million to $133 million for Q3, representing 11% to 12% year-over-year growth. Full-year revenue guidance is set at $519 million to $522 million, indicating 16% to 17% growth. Sipes, previously COO at RingCentral, aims to leverage 8x8's strong market position.
8x8, Inc. (NYSE: EGHT) announced enhancements to its 8x8 Open Communications Platform, improving cloud communications and collaboration for organizations. Key updates include a frictionless user experience, expanded global presence, effortless administration capabilities, and deeper analytics. New features support integration with Google and Microsoft calendars, enhanced security, and accessibility for businesses in 42 countries. 8x8's recent recognition as a Leader in the Gartner Magic Quadrant further solidifies its market position.
8x8, Inc. (NYSE: EGHT) has partnered with OKO, an index insurance provider for farmers, to enhance communications in Africa. By integrating 8x8's Communication Platform as a Service and Chat Apps API, OKO aims to improve service delivery and customer experience for smallholder farmers. With over 30% of target farmers using WhatsApp, this collaboration allows for richer media exchanges and streamlined communication, overcoming previous limitations of SMS. OKO's innovative approach leverages satellite imagery and automated claims to provide accessible crop insurance to the agricultural community.
8x8, Inc. (NYSE: EGHT) has been named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service for the ninth consecutive year. The recognition underscores the company's commitment to enhancing its cloud communications platform, which supports global enterprises in maintaining connectivity among teams and clients. CEO Vik Verma emphasized the importance of their investments in a single-vendor solution that enables seamless communication across various devices. Additionally, 8x8 was acknowledged as a Challenger in the Gartner Magic Quadrant for Contact Center as a Service.
8x8, Inc. (NYSE: EGHT) reported increased adoption of its 8x8 Voice for Microsoft Teams, providing a robust global telephony solution seamlessly integrated with Microsoft Teams. The service has added hundreds of new customers and tens of thousands of seats across North America, Europe, and Asia-Pacific. Notable new clients include a UK local district council and MSC Mediterranean Shipping Company, collectively utilizing 8x8's advanced telephony features. The company also announced a strategic channel partnership with Pax8, enhancing its market reach and collaboration opportunities.
8x8, Inc. (NYSE: EGHT) has been recognized as a Challenger in the 2020 Gartner Magic Quadrant for Contact Center as a Service. This achievement highlights 8x8's innovative single-platform approach to customer service, which has garnered positive feedback from users, achieving a 4.9 out of 5 rating in North America. The company also maintains its status as a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, underscoring its comprehensive solutions for business communications.
8x8, Inc. (NYSE: EGHT) has been selected by MSC Mediterranean Shipping Company to enhance its global communications through the 8x8 Open Communications Platform. This deployment will impact over 15,000 employees across 493 locations in 155 countries. The 8x8 solution integrates voice, team chat, meetings, and contact center capabilities with Microsoft Teams, allowing for seamless collaboration and improved efficiency. As a result, MSC aims to streamline operations and provide a unified global telephony system while enhancing customer engagement.
8x8, Inc. (NYSE: EGHT) announced key participation in upcoming investor conferences. Management will present at the Morgan Stanley Life After Covid Thematic Conference on November 11 at 3:45 PM ET, the Stephens Inc. Investment Conference on November 19 at 2:00 PM ET, and the Wells Fargo Virtual TMT Summit on December 2 at 11:20 AM ET. Live audio webcasts will be available on the 8x8 Investor Relations website, with replays posted after the events.
8x8, Inc. (NYSE: EGHT) announces the appointment of Germaine Cota as its new Chief Accounting Officer. Reporting to CFO Samuel Wilson, Cota will manage global accounting operations and financial reporting. Since joining in early 2020 as Global Vice President, she has contributed to enhancing operational efficiency and cash flow. Cota, previously CFO at Mercari, Inc., aims to build a top-tier finance organization to support the company’s growth initiatives. Samuel Wilson emphasized her leadership as vital for achieving non-GAAP pre-tax breakeven by March 2021.
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