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8x8, Inc. (NYSE: EGHT) is at the forefront of transforming business communications through its innovative software-as-a-service (SaaS) solutions. As a leader in the industry, 8x8 provides a comprehensive suite of voice, video, chat, contact center, and enterprise-class API solutions, all powered by a robust global cloud communications platform. These solutions enable workforces worldwide to connect and collaborate more efficiently and effectively.
The company's unified platform supports omnichannel communication, allowing employees to seamlessly interact via voice, video, text, chat, and contact centers. This integration is crucial for businesses aiming to enhance their customer experience and streamline internal communications. 8x8's offerings extend to approximately 2.5 million users, with a strong geographic focus in the United States, which contributes a significant portion of its revenue.
8x8 also leverages real-time business analytics and intelligence to provide unique insights across all interactions and channels. These insights help businesses understand customer behavior, optimize operations, and accelerate growth. The company's revenue is further bolstered by sales of hardware and professional services, which complement its integrated technology platform.
Recent achievements include the enhancement of their cloud platform to support even more robust and scalable solutions. Current projects involve expanding their omnichannel capabilities and improving user experience through advanced analytics and artificial intelligence.
With a strong focus on innovation and customer satisfaction, 8x8 continues to solidify its position as a key player in the business communications landscape.
Stay updated with the latest news and developments from 8x8, Inc. and see how they are shaping the future of business communications.
8x8, Inc. (NYSE: EGHT) reported a strong Q3 fiscal 2021 with total revenue of $136.7 million, a 15.3% year-over-year increase, surpassing guidance. Service revenue also increased by 15.2% to $127.1 million. The non-GAAP pre-tax loss was $1.9 million, better than expected. The company closed 53 new customer deals, raising annual recurring revenue (ARR) to $494.3 million, up 20% from last year. The company has raised its full-year revenue guidance to $526.1-$528.1 million, reflecting strong growth across customer segments.
8x8, Inc. (NYSE: EGHT) has announced enhancements to its integrated cloud communications platform, focusing on optimizing employee and customer engagement. Key updates include the integration of 8x8 Contact Center with Microsoft Teams, new features for improved customer engagement, and a partnership with Verint for workforce management. Research indicates companies using unified solutions see higher customer satisfaction and revenue growth. 8x8's Winter 2021 Release aims to streamline workflows, drive sales success, and expand global reach, empowering organizations to enhance customer experiences and operational efficiency.
Verint Systems Inc. (Nasdaq: VRNT) and 8x8, Inc. (NYSE: EGHT) announced a partnership to integrate cloud workforce management applications and cloud contact center solutions aimed at mid-market and enterprise businesses globally. The collaboration will allow customers to optimize contact center operations and enhance customer engagement through deep integrations of their platforms. Urban Outfitters highlighted the benefits of the integration, emphasizing improved real-time data access for better customer experience management.
8x8, Inc. (NYSE: EGHT) has been selected as the official cloud communications provider for the Anaheim Ducks NHL team and Honda Center. This partnership aims to facilitate the Ducks' digital transformation by replacing outdated on-premises systems with 8x8’s integrated cloud solutions. The deployment will improve efficiency, collaboration, and fan engagement for over 500 employees. Notably, 8x8 was recognized as a leader in the 2020 Gartner Magic Quadrant for Unified Communications.
8x8, Inc. (NYSE: EGHT) announced it will release its financial results for the third quarter of fiscal 2021, ending December 31, 2020, on January 28, 2021. The financial results will be discussed in a conference call at 2:00 p.m. PT (5:00 p.m. ET) the same day. Investors can access the call by dialing (844) 343-9040 domestically or (647) 689-5131 internationally, using passcode 3051469. A replay will be available until February 4, 2021. This quarter marks an important financial reporting period for the company as it continues to shape the cloud communications landscape.
8x8, Inc. (NYSE:EGHT) has announced the deployment of its integrated cloud communications and contact centre solution by the Liverpool City Council. This partnership aims to digitize services for over half a million residents, overcoming limitations of the previous Avaya system. The transition enhances flexibility, analytics, and remote service delivery, empowering agents with insights into customer journeys. The success reflects 8x8's growth in the UK public sector, with nearly double the customers year-over-year, including various councils and NHS Trusts.
The Board of Directors at 8x8 (NYSE: EGHT) expressed gratitude to Vik Verma for his leadership over seven years, during which he established a $500M SaaS platform serving over 1.3M users and contributing $1.5B in market capitalization. The transition plan is set, with Verma taking on advisory roles. He emphasized the company's customer-centric values and expressed confidence in the team's future success.
8x8, a cloud communications provider (NYSE: EGHT), has appointed Dave Sipes as CEO. Former CEO Vik Verma transitions to an advisory role after seven years, during which he grew the SaaS business significantly. The company reaffirmed its financial guidance for Q3 and full fiscal 2021, expecting total revenues between $132 million to $133 million for Q3, representing 11% to 12% year-over-year growth. Full-year revenue guidance is set at $519 million to $522 million, indicating 16% to 17% growth. Sipes, previously COO at RingCentral, aims to leverage 8x8's strong market position.
8x8, Inc. (NYSE: EGHT) announced enhancements to its 8x8 Open Communications Platform, improving cloud communications and collaboration for organizations. Key updates include a frictionless user experience, expanded global presence, effortless administration capabilities, and deeper analytics. New features support integration with Google and Microsoft calendars, enhanced security, and accessibility for businesses in 42 countries. 8x8's recent recognition as a Leader in the Gartner Magic Quadrant further solidifies its market position.
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