Welcome to our dedicated page for 8x8 news (Ticker: EGHT), a resource for investors and traders seeking the latest updates and insights on 8x8 stock.
8x8, Inc. (NYSE: EGHT) is at the forefront of transforming business communications through its innovative software-as-a-service (SaaS) solutions. As a leader in the industry, 8x8 provides a comprehensive suite of voice, video, chat, contact center, and enterprise-class API solutions, all powered by a robust global cloud communications platform. These solutions enable workforces worldwide to connect and collaborate more efficiently and effectively.
The company's unified platform supports omnichannel communication, allowing employees to seamlessly interact via voice, video, text, chat, and contact centers. This integration is crucial for businesses aiming to enhance their customer experience and streamline internal communications. 8x8's offerings extend to approximately 2.5 million users, with a strong geographic focus in the United States, which contributes a significant portion of its revenue.
8x8 also leverages real-time business analytics and intelligence to provide unique insights across all interactions and channels. These insights help businesses understand customer behavior, optimize operations, and accelerate growth. The company's revenue is further bolstered by sales of hardware and professional services, which complement its integrated technology platform.
Recent achievements include the enhancement of their cloud platform to support even more robust and scalable solutions. Current projects involve expanding their omnichannel capabilities and improving user experience through advanced analytics and artificial intelligence.
With a strong focus on innovation and customer satisfaction, 8x8 continues to solidify its position as a key player in the business communications landscape.
Stay updated with the latest news and developments from 8x8, Inc. and see how they are shaping the future of business communications.
8x8, Inc. (NYSE: EGHT) has announced the expansion of its Global Reach™ technology to 48 countries, including Panama and the Philippines. This development enhances its 8x8 XCaaS™ integrated cloud communications platform, designed for multinational enterprises. The solution improves reliability in customer engagement and operational resilience while eliminating the complexities of third-party gateways. The platform boasts a 99.999% SLA, offering high-quality service critical for organizations adapting to hybrid work environments.
8x8, Inc. (NYSE: EGHT) announced a partnership with Custom Glass Solutions (CGS) to implement 8x8 XCaaS™ for enhanced cloud communications. CGS opted for 8x8 due to security issues with their prior provider, seeking an integrated solution for remote and on-site staff. The collaboration aims to enhance employee productivity and customer engagement. 8x8 XCaaS provides a comprehensive suite including voice, video, and contact center capabilities, backed by a 99.999% SLA for reliability. This partnership reflects 8x8's commitment to improving customer communication amidst supply chain challenges.
8x8, Inc. (NYSE: EGHT) has partnered with DMV Veterinary Centers in Canada to enhance their customer engagement capabilities through the deployment of the 8x8 Contact Center for Microsoft Teams. This innovative solution addresses the increased demand for veterinary services, driven by a 50% rise in pet adoptions and a 60% surge in urgent calls. The integration streamlines call handling, reduces wait times, and automates SMS notifications, improving both customer and employee experiences while allowing agents to work remotely.
8x8, Inc. (NYSE: EGHT) announced a private placement of
8x8, Inc. (NYSE: EGHT) has announced the successful deployment of its integrated cloud communications and contact center solution, 8x8 XCaaS, at Rotherham Metropolitan Borough Council. This move aims to enhance communication for approximately 260,000 residents by modernizing the council's operations, addressing inefficiencies from legacy systems, and improving employee engagement. The cloud-based solution offers reliable service, real-time analytics, and supports hybrid working environments, reflecting 8x8's growing presence in the public sector with other councils also adopting its services.
8x8, Inc. (NYSE: EGHT) has announced an agreement to acquire Fuze for approximately $250 million in cash and stock. This strategic acquisition aims to enhance 8x8 XCaaS innovation and expand its enterprise customer base worldwide, particularly in Europe. The deal is expected to close in the fourth fiscal quarter, pending regulatory approvals. CEO Dave Sipes emphasized the growth potential in the cloud communications sector, driven by the shift to hybrid work models. The acquisition will also bolster resources for research and development.
8x8, Inc. (NYSE: EGHT) announced a robust 17% year-over-year revenue growth to $151.6 million in Q2 of fiscal 2022, with service revenue rising 18% to $142.4 million. The company achieved a GAAP operating loss of $37.2 million but recorded a non-GAAP operating profit of $1.9 million. With a total Annual Recurring Revenue (ARR) of $553 million, up 18% year-over-year, 8x8 also increased its high-value customers (ARR > $100K) by 30%. Innovations like the 8x8 Frontdesk and expanded global services underscore the company's strategic growth.
8x8, Inc. (NYSE: EGHT) has announced enhancements to its 8x8 XCaaS platform, aimed at improving large meeting moderation, participant engagement, and global reach. Key features include advanced enterprise capabilities for managing large meetings, support for 500 active participants, and real-time interaction tools. The platform now offers extensive analytics and enhanced functionality in contact center services, including integration with Microsoft Teams and improved customer engagement tools. These updates are designed to optimize workplace communications and boost employee productivity.
8x8, Inc. (NYSE: EGHT) has been recognized as a Leader in the 2021 Gartner Magic Quadrant for Unified Communications as a Service for the tenth consecutive year. This recognition highlights the company's strong position in the global enterprise market for integrated cloud communications and contact center solutions. The CEO, Dave Sipes, emphasized the growing demand for single-vendor platforms to meet communication and collaboration needs. 8x8 XCaaS delivers high reliability with a 99.999% uptime SLA, setting a new industry standard.
8x8, Inc. (NYSE: EGHT) has announced enhanced cloud connectivity for Canadian organizations, leveraging its patented Global Reach™ technology. This advancement aims to improve business resilience and comply with data sovereignty requirements. With integrated cloud communications, including 8x8 XCaaS, businesses can enhance employee collaboration and customer engagement. The cloud infrastructure offers multiple redundancy levels and a 99.999% SLA, ensuring high reliability. This initiative aligns with the growing demand for agile technology in the hybrid work environment.
FAQ
What is the current stock price of 8x8 (EGHT)?
What is the market cap of 8x8 (EGHT)?
What does 8x8, Inc. do?
How many users does 8x8 serve?
What is 8x8's main geographic market?
What kind of platform does 8x8 offer?
What additional services does 8x8 provide besides software solutions?
How does 8x8 use real-time analytics?
What recent achievements has 8x8 made?
How does 8x8 help businesses with customer interactions?
What is the main focus of 8x8's current projects?