8x8, Inc. - EGHT STOCK NEWS

8x8, Inc. (NYSE: EGHT) reported its financial results for Q3 fiscal 2022, showing a 15% increase in total revenue to $156.9 million and an 18% increase in service revenue to $149.4 million. The company achieved a non-GAAP operating profit of $3.1 million amid an operating loss of $37.6 million (GAAP). Total ARR increased 16% to $572 million, with notable growth in enterprise customers and gross margins. Cash flow from operations was positive at $9.0 million, highlighting operational efficiency. The company also completed the acquisition of Fuze and appointed new leadership.

8x8, Inc. (NYSE: EGHT) has appointed Lisa Del Real as Global Channel Chief, reporting to Chief Sales Officer Ken Berryman. Del Real brings extensive experience in building successful global channel programs, previously holding leadership roles at RingCentral and recognized as a top channel executive. Her focus will be on enhancing 8x8's global channel programs as the company aims to lead in integrated cloud communications. Interim Channel Chief Bobby Hall will continue to oversee the North American channel program under her leadership.

8x8, Inc. (NYSE: EGHT) has completed its acquisition of Fuze, Inc. for approximately $250 million in stock and cash. This strategic move aims to enhance 8x8's XCaaS (eXperience Communications as a Service) offerings and expand its enterprise customer base globally. CEO Dave Sipes emphasized the commitment to support the Fuze platform while integrating the best offerings for customers. The acquisition aligns with 8x8's goal to reach $1 billion in revenue, demonstrating a focus on innovation and market expansion.

8x8, Inc. (NYSE: EGHT) announced its plan to release financial results for the third quarter ended December 31, 2021 after market close on February 2, 2022. The company will host a conference call at 2:00 p.m. PT to discuss the results, lasting approximately 60 minutes. As a leading integrated cloud communications platform provider, 8x8 continues its transformation in business communications through its XCaaS solutions, facilitating real-time analytics and enhanced collaboration for global teams.

8x8, Inc. (NYSE: EGHT) announced the deployment of its XCaaS (eXperience Communications as a Service) by ocV!BE Sports & Entertainment, enhancing fan, employee, and partner engagements. This integrated cloud communications platform will support over 500 employees across five locations, facilitating efficient communication through contact center, voice, chat, and video meeting capabilities. The transition from legacy systems promises improved productivity and customer experience, leveraging analytics for sentiment and speech analysis.

8x8, Inc. (NYSE: EGHT) has appointed Stephanie Garcia as the new Chief Human Resources Officer, reporting to CEO Dave Sipes. Garcia brings extensive HR experience from companies like Real Chemistry, Postmates, and PayPal. Her role will focus on enhancing the company's Team first culture and supporting its growth towards becoming a $1 billion revenue SaaS business. Sipes emphasizes the importance of talent in driving the company's integrated cloud communications solutions.

8x8, Inc. (NYSE: EGHT) has announced the expansion of its Global Reach™ technology to 48 countries, including Panama and the Philippines. This development enhances its 8x8 XCaaS™ integrated cloud communications platform, designed for multinational enterprises. The solution improves reliability in customer engagement and operational resilience while eliminating the complexities of third-party gateways. The platform boasts a 99.999% SLA, offering high-quality service critical for organizations adapting to hybrid work environments.

8x8, Inc. (NYSE: EGHT) announced a partnership with Custom Glass Solutions (CGS) to implement 8x8 XCaaS™ for enhanced cloud communications. CGS opted for 8x8 due to security issues with their prior provider, seeking an integrated solution for remote and on-site staff. The collaboration aims to enhance employee productivity and customer engagement. 8x8 XCaaS provides a comprehensive suite including voice, video, and contact center capabilities, backed by a 99.999% SLA for reliability. This partnership reflects 8x8's commitment to improving customer communication amidst supply chain challenges.

8x8, Inc. (NYSE: EGHT) has partnered with DMV Veterinary Centers in Canada to enhance their customer engagement capabilities through the deployment of the 8x8 Contact Center for Microsoft Teams. This innovative solution addresses the increased demand for veterinary services, driven by a 50% rise in pet adoptions and a 60% surge in urgent calls. The integration streamlines call handling, reduces wait times, and automates SMS notifications, improving both customer and employee experiences while allowing agents to work remotely.