8x8, Inc. - EGHT STOCK NEWS

8x8, Inc. (NYSE: EGHT) announced that Swim England implemented its 8x8 XCaaS platform to enhance remote work capabilities and reduce operational costs. The transition from a legacy ISDN system to a cloud-based solution enabled Swim England to cut monthly platform costs by 35%. The new system allows employees to communicate effectively without needing personal mobile numbers, supporting flexibility and collaboration. Kalpesh Parmar, Head of IT at Swim England, noted the swift and seamless transition, crucial during the ongoing digital transformation.

8x8, Inc. (NYSE: EGHT) has expanded its distribution partnership with Ingram Micro Cloud, enhancing its sales strategy for the 8x8 XCaaS™ platform. This agreement enables Ingram Micro's vast network of resellers to market 8x8 XCaaS, an integrated communication solution, helping organizations transition from outdated systems to cloud services. The partnership aims to foster digital transformation, providing resellers with tools and resources to maximize revenue while addressing a growing demand for cloud solutions.

8x8, Inc. (NYSE: EGHT) has expanded its partnership with Sparkhound to enhance their 8x8 Contact Center services. This new deployment includes the 8x8 Agent Workspace, designed for improved productivity and customer experience. Sparkhound, based in Baton Rouge, Louisiana, transitioned to cloud-based systems to ensure business continuity during extreme weather. The 8x8 solutions enable efficient customer support operations, particularly in crisis situations, reflecting a strong commitment to service reliability and client satisfaction.

8x8, Inc. (NYSE: EGHT), a provider of integrated cloud communications, will participate in several investor conferences in May and June 2022. Key events include the Needham Technology & Media Conference on May 17 in New York City, the J.P. Morgan Global Technology, Media & Communications Conference on May 25 in Boston, the Baird Global Consumer, Technology & Services Conference on June 7 in New York City, and the BofA Securities Global Technology Conference on June 8 in San Francisco. Webcasts of these presentations will be available on the company’s investor relations website.

8x8, Inc. (EGHT) reported a 25% year-over-year revenue increase for Q4 2022, totaling $181 million, with a 20% increase for the fiscal year to $638 million. The company achieved a positive operating cash flow of $17 million for Q4 and $35 million for the full year. Enterprise ARR grew by 55% year-over-year, reaching $393 million. Despite an operating loss of $40.5 million for Q4, non-GAAP profitability improved, reflecting operational efficiency and strategic initiatives.

8x8, Inc. (NYSE: EGHT) will announce its fourth quarter and fiscal year financial results for the period ending March 31, 2022 on May 10, 2022, after market close. A conference call to discuss these results will follow at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time). The call is expected to last about 60 minutes. For more information, visit 8x8.

8x8, Inc. (NYSE: EGHT) and Genesys announced a new product integration between 8x8 Work and Genesys Cloud CX. This integration aims to streamline collaboration among agents and subject matter experts, enhancing customer and employee experiences. Key features include secure call transfers, a unified company directory, and improved voice quality for global enterprises. Organizations can expect boosted productivity and better customer outcomes through this partnership. The integration is available via the 8x8 App Store.

8x8, Inc. (NYSE: EGHT) has announced the launch of 8x8 Conversation IQ, an AI-driven feature that enhances contact center capabilities for all users of its cloud communications platform. This tool allows organizations to analyze voice interactions, improve coaching, and ensure consistent customer experiences. The integration aims to streamline performance management across the enterprise, with benefits including reduced operational costs and improved team efficiency. Key features include sentiment analysis, automated workflows, and compliance tracking for regulatory mandates.

8x8, Inc. (NYSE: EGHT) has launched the 8x8 Agent Workspace, a new browser-based platform designed to enhance contact center operations. This innovative solution integrates communication tools and provides a user-friendly interface that supports hybrid work environments. Recognized as a finalist for the Best Innovation in Customer Experience at the Enterprise Connect 2022 awards, 8x8 Agent Workspace facilitates seamless multitasking across various channels like voice, chat, and email, contributing to improved agent productivity and customer satisfaction.