Welcome to our dedicated page for Egain news (Ticker: EGAN), a resource for investors and traders seeking the latest updates and insights on Egain stock.
eGain Corporation (EGAN) delivers AI-powered customer engagement solutions through its cloud-based SaaS platform, helping enterprises unify service channels and automate interactions. This news hub provides investors and stakeholders with timely updates on corporate developments, financial performance, and technological innovations.
Access official press releases covering earnings announcements, product enhancements, strategic partnerships, and industry recognition. Our curated collection serves as a reliable resource for tracking eGain's progress in transforming customer service through conversational AI and knowledge management technologies.
Key updates about platform capabilities, client success stories, and market expansion across North America, EMEA, and APAC regions. Bookmark this page for streamlined access to material developments affecting eGain's position in the customer experience software sector.
eGain Corporation (NASDAQ: EGAN) has announced the integration of its eGain Knowledge Hub with Microsoft Teams, utilizing a no-code connector for seamless deployment. This solution addresses the significant issue of knowledge workers spending 19% of their workday searching for information. The AI-powered eGain Virtual Assistant helps automate routine employee inquiries regarding policies and procedures, enhancing productivity for Enterprise Teams users. The integration allows context-rich transitions to live chat with subject matter experts, aiming to reduce productivity loss significantly.
eGain (Nasdaq: EGAN) reported fiscal 2023 second quarter financial results, achieving a record revenue of $25.6 million, up 11% year over year. SaaS revenue grew 15% to $23.4 million. The company generated $7.4 million in cash from operations, yielding a 29% operating cash flow margin. However, GAAP net loss was $104,000 versus $826,000 in Q2 2022. Non-GAAP net income decreased to $1.7 million, or $0.05 per share, down from $3.0 million in the previous year. For Q3, eGain expects revenue between $23.0 million and $23.5 million and a GAAP net loss of $1.2 million to $1.6 million.
eGain Corporation (NASDAQ: EGAN) has announced the general availability of eGain Instant Answers™, a user-friendly tool that utilizes generative-AI technology to provide relevant answer snippets from enterprise knowledge bases. This innovative solution is powered by Large Language Models (LLMs), tailored to enterprise-specific content, allowing users to find accurate answers without needing to guess keywords. Knowledge managers benefit from reduced curation efforts, streamlining content management. Additionally, eGain's architecture supports integration with new technologies like ChatGPT™, enhancing customer engagement across various channels.
eGain (NASDAQ: EGAN), a leader in AI knowledge platforms for customer engagement automation, will release its fiscal 2023 second quarter financial results on February 14, 2023, after market close. An investor call and webcast will follow at 2:00 PM PT (5:00 PM ET). Hosted by CEO Ashu Roy and CFO Eric Smit, the event offers investors insights into company performance. Access is available via phone dial-in or through a webcast on eGain's website. This announcement comes as eGain continues to provide AI-infused solutions for enterprises, enhancing customer experiences.
eGain (Nasdaq: EGAN) reported fiscal 2023 Q1 revenue of $24.8 million, a 15% year-over-year increase. SaaS revenue rose 18% to $22.6 million. Despite record results, the company faces longer sales cycles and adjusts fiscal guidance downwards, anticipating a GAAP net loss between $2.2 million and $3.2 million for the full year. eGain announced a $20 million stock repurchase plan, leveraging its strong balance sheet. Future revenue guidance for Q2 is $25.0 to $25.4 million, indicating an 8% to 10% growth.
eGain (NASDAQ: EGAN) announced its participation in the 11th Annual ROTH Technology Event on November 16, 2022, held at The Yale Club in New York City. CFO Eric Smit will conduct one-on-one meetings with institutional investors. Interested parties can schedule meetings through ROTH representatives or by contacting MKR Investor Relations at egan@mkr-group.com. eGain specializes in AI-powered knowledge software that enhances customer engagement and automates digital-first experiences for various sectors.
eGain (NASDAQ: EGAN) will release its fiscal 2023 first quarter financial results on November 14, 2022, after market close. Following the announcement, a conference call will be hosted by CEO Ashu Roy and CFO Eric Smit at 2:00 p.m. PT (5:00 p.m. ET). Investors can access the live call by dialing +1 877-270-2148 in the U.S. or +1 412-902-6510 internationally. A replay will be available within two hours post-call for one week. eGain, focused on AI-driven customer engagement automation, offers a knowledge-powered platform designed for enterprises and government agencies.
eGain Corporation (NASDAQ: EGAN) has been recognized in the 2022 Gartner Market Guide for Customer Service Knowledge Management Systems. The report emphasizes the growing importance of knowledge and content delivery in customer service, especially amongst remote workers. eGain's platform was evaluated across key categories, including end-user engagement and knowledge lifecycle management. CEO Ashu Roy expressed pride in the recognition, highlighting the vital role of knowledge management in modern customer service.
