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Sprinklr Announces Strategic Partnership with Google Cloud to Drive Unified Customer Experience Management for Global Enterprises
Rhea-AI Impact
(Neutral)
Rhea-AI Sentiment
(Very Positive)
Tags
partnership
Rhea-AI Summary
Sprinklr (CXM) has announced a strategic partnership with Google Cloud to enhance customer experience management through its Unified-CXM platform. This collaboration aims to provide businesses with scalable and reliable solutions in a public cloud environment, ensuring low latency and effective management of enterprise data. Both companies will develop go-to-market programs to increase awareness among global enterprises.
The partnership is expected to empower clients to improve their customer engagement strategies while maintaining security and performance.
Positive
Partnership with Google Cloud enhances the capabilities of Sprinklr's Unified-CXM platform.
Joint solutions offer scalable and reliable infrastructure for customer engagement strategies.
Opportunity for Sprinklr to grow awareness among global enterprises through collaborative programs.
Negative
None.
Google Cloud will help businesses manage Sprinklr’s Unified-CXM platform in a public cloud environment with ease-of-management and low network latency
NEW YORK--(BUSINESS WIRE)--
Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a strategic partnership with Google Cloud to provide companies with an exceptional public cloud experience that will help them enhance their customer experience management strategies.
With Sprinklr’s Unified-CXM platform and Google Cloud’s scalable and reliable infrastructure, joint customers will be able to maintain enterprise-grade performance while creating global customer engagement strategies across digital channels. Sprinklr and Google Cloud will also build go-to-market programs to grow awareness among global enterprises.
Comments on the News:
“Enterprises are increasingly seeking out technologies that help them create unique experiences for customers with speed and at scale,” said Robert Harper, Director of Channel Sales, Google Cloud. “We’re thrilled to further our partnership with Sprinklr and have the Sprinklr Unified-CXM platform available on Google Cloud so we can continue providing solutions that help customers succeed within a scalable, secure environment.”
"Sprinklr works with large, global companies that want flexibility when deciding where to manage their enterprise data and consider our platform a business-critical application,” said Doug Balut, Senior Vice President of Global Alliances, Sprinklr. "Giving our customers the opportunity to manage Sprinklr on Google Cloud empowers them to create engaging customer experiences while maintaining the high security, scalability, and performance they need to run their business.”
About Sprinklr
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
What is the partnership between Sprinklr and Google Cloud about?
Sprinklr's partnership with Google Cloud is centered on enhancing customer experience management through the Unified-CXM platform, offering scalable public cloud solutions.
How will the partnership impact Sprinklr's business?
The partnership is expected to improve Sprinklr's service offerings and expand its reach among global enterprises by providing enhanced cloud solutions.
What does the Unified-CXM platform provide?
Sprinklr's Unified-CXM platform provides companies with tools to manage customer experiences effectively across various digital channels.
When was the partnership between Sprinklr and Google Cloud announced?
The strategic partnership between Sprinklr and Google Cloud was announced recently, though the exact date is not specified in the press release.
