Sprinklr Appoints Tech Executive Joy Corso as Chief Administrative Officer
Sprinklr (NYSE: CXM) has appointed Joy Corso as Chief Administrative Officer, effective immediately. Reporting to CEO Rory Read, Corso will lead both Marketing and Culture & Talent organizations, focusing on strengthening market position, customer and employee engagement, talent development, and culture change.
Corso brings over 25 years of global experience, joining from Vonage where she served as Chief Marketing Officer. Her previous experience includes leadership roles at Virtustream, Advanced Micro Devices, Raytheon, and Fidelity Investments.
The appointment aligns with Sprinklr's strategy to reenergize core operations while expanding Sprinklr Service and leveraging their AI-powered platform. Additionally, Diane Adams will be stepping down as Chief Culture and Talent Officer on January 13, 2025, continuing in an advisory role until February 14, 2025.
Sprinklr (NYSE: CXM) ha nominato Joy Corso come Chief Administrative Officer, con effetto immediato. Riportando al CEO Rory Read, Corso guiderà sia il Marketing che le organizzazioni Culture & Talent, concentrandosi sul rafforzamento della posizione di mercato, del coinvolgimento dei clienti e dei dipendenti, dello sviluppo dei talenti e del cambiamento culturale.
Corso porta oltre 25 anni di esperienza globale, proveniente da Vonage dove ha ricoperto il ruolo di Chief Marketing Officer. La sua esperienza precedente include ruoli di leadership presso Virtustream, Advanced Micro Devices, Raytheon e Fidelity Investments.
La nomina è in linea con la strategia di Sprinklr per rivitalizzare le operazioni di base mentre espande Sprinklr Service e sfrutta la loro piattaforma potenziata dall'IA. Inoltre, Diane Adams lascerà il suo incarico come Chief Culture and Talent Officer il 13 gennaio 2025, continuando in un ruolo consulenziale fino al 14 febbraio 2025.
Sprinklr (NYSE: CXM) ha nombrado a Joy Corso como Chief Administrative Officer, con efecto inmediato. Reportando al CEO Rory Read, Corso liderará tanto el Marketing como las organizaciones de Cultura y Talento, enfocándose en fortalecer la posición en el mercado, el compromiso de clientes y empleados, el desarrollo de talentos y el cambio cultural.
Corso aporta más de 25 años de experiencia global, habiendo llegado de Vonage donde se desempeñó como Chief Marketing Officer. Su experiencia previa incluye roles de liderazgo en Virtustream, Advanced Micro Devices, Raytheon y Fidelity Investments.
El nombramiento está alineado con la estrategia de Sprinklr para revitalizar las operaciones centrales mientras expande Sprinklr Service y aprovecha su plataforma impulsada por IA. Además, Diane Adams dejará su puesto como Chief Culture and Talent Officer el 13 de enero de 2025, continuando en un rol de asesoría hasta el 14 de febrero de 2025.
Sprinklr (NYSE: CXM)가 Joy Corso를 Chief Administrative Officer로 즉시 임명했습니다. CEO Rory Read에게 보고하는 Corso는 마케팅과 문화 & 인재 조직을 이끌며, 시장 위치 강화, 고객 및 직원 참여, 인재 개발, 문화 변화에 집중할 것입니다.
Corso는 25년 이상의 글로벌 경험을 보유하고 있으며, 이전에는 Vonage에서 Chief Marketing Officer로 재직했습니다. 그녀의 경력에는 Virtustream, Advanced Micro Devices, Raytheon 및 Fidelity Investments에서의 리더십 역할이 포함되어 있습니다.
이번 임명은 Sprinklr가 핵심 운영을 재활성화하고 Sprinklr Service를 확대하며 AI 기반 플랫폼을 활용하려는 전략과 일치합니다. 또한, Diane Adams는 2025년 1월 13일에 Chief Culture and Talent Officer로서 사임하며, 2025년 2월 14일까지 자문 역할을 계속할 예정입니다.
Sprinklr (NYSE: CXM) a nommé Joy Corso en tant que Chief Administrative Officer, avec effet immédiat. Relevant du CEO Rory Read, Corso dirigera les organisations Marketing et Culture & Talent, en se concentrant sur le renforcement de la position sur le marché, l'engagement des clients et des employés, le développement des talents et le changement culturel.
Corso apporte plus de 25 ans d'expérience mondiale, venant de Vonage où elle a occupé le poste de Chief Marketing Officer. Son expérience précédente inclut des rôles de leadership chez Virtustream, Advanced Micro Devices, Raytheon et Fidelity Investments.
La nomination s'aligne avec la stratégie de Sprinklr visant à revitaliser les opérations de base tout en élargissant Sprinklr Service et en exploitant leur plateforme alimentée par l'IA. De plus, Diane Adams quittera son poste de Chief Culture and Talent Officer le 13 janvier 2025, poursuivant son rôle de conseillère jusqu'au 14 février 2025.
Sprinklr (NYSE: CXM) hat Joy Corso sofort zur Chief Administrative Officer ernannt. Corso berichtet an den CEO Rory Read und wird sowohl die Marketing- als auch die Kultur- und Talentorganisationen leiten, mit dem Fokus auf die Stärkung der Marktposition, das Engagement von Kunden und Mitarbeitern, die Talententwicklung und den Kulturwandel.
Corso bringt über 25 Jahre globale Erfahrung mit und kam von Vonage, wo sie als Chief Marketing Officer tätig war. Ihre vorherige Erfahrung umfasst Führungspositionen bei Virtustream, Advanced Micro Devices, Raytheon und Fidelity Investments.
Die Ernennung steht im Einklang mit der Strategie von Sprinklr, die Kernoperationen neu zu beleben und gleichzeitig Sprinklr Service auszubauen und die KI-gestützte Plattform zu nutzen. Darüber hinaus wird Diane Adams am 13. Januar 2025 als Chief Culture and Talent Officer zurücktreten und bis zum 14. Februar 2025 in einer beratenden Funktion bleiben.
- Strategic consolidation of Marketing and Culture & Talent under single leadership
- Appointment of experienced executive with 25+ years of relevant industry experience
- Clear focus on operational efficiency and scaling initiatives
- Departure of current Chief Culture and Talent Officer indicates leadership turnover
- Multiple organizational changes may create short-term operational disruption
In this new role, Corso will lead both the Marketing and Culture & Talent organizations, with a focus on strengthening market position, customer and employee engagement, talent development, and culture change to advance the company’s leadership position.
"We are thrilled to welcome Joy to the Sprinklr team. Her experience in the enterprise space, strong leadership, and proven track record driving business and culture transformation will be a valuable addition to our Executive Leadership Team,” said Sprinklr President and CEO, Rory Read. “While we have significant work ahead, we are taking the right steps to unlock our full potential. Joy’s extensive experience in the B2B tech industry, as well as her focus on delivering operational efficiencies and scale, will fundamentally support our next phase of growth. We have a clear focus on our ambidextrous strategy to reenergize and grow our Sprinklr Core while we harden and expand Sprinklr Service and help customers realize the full value of our AI-powered platform.”
Corso brings more than 25 years of global experience across industries. She joins Sprinklr from Vonage, where she served as Chief Marketing Officer. Her previous experience includes leadership roles in notable companies including Virtustream (a Dell Technologies Company), Advanced Micro Devices, Raytheon, and Fidelity Investments.
“I am truly delighted to be joining Sprinklr, particularly at such a pivotal point in its evolution,” said Corso. “Sprinklr’s vision is inspiring, and its platform that helps enterprises engage with audiences in unique and disruptive ways is a powerful proposition in an ever-increasing competitive marketplace. I’m excited to work with the Executive Leadership Team and our talented Sprinklr teammates across the globe to help innovate and scale to bring even more value to our customers all over the world.”
Also effective on January 13, 2025, Diane Adams will be leaving her role as Chief Culture and Talent Officer and will continue in an advisory capacity until February 14, 2025.
“We are grateful for Diane’s thoughtful leadership and vision, which has been instrumental in guiding our culture and growth from a private company to the organization we are today. Her contributions have laid an important foundation for our journey ahead," said Read.
About Sprinklr
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in
Forward Looking Statements
This press release contains forward-looking information and statements within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding the potential benefits of appointing Joy Corso as Sprinklr’s Chief Administrative Officer. By their nature, forward-looking information and statements are subject to risks, uncertainties, and contingencies, including (i) the risk that the potential benefits of Ms. Corso’s appointment are not realized and (ii) risks, uncertainties and contingencies that may apply to Sprinklr’s business. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are discussed in our Quarterly Report on Form 10-Q for the quarter ended October 31, 2024, filed with the Securities and Exchange Commission (the “SEC”) on December 4, 2024, under the caption “Risk Factors,” and in other filings that we make from time to time with the SEC. Sprinklr does not undertake to update any forward-looking statements or information, including those contained in this press release.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250113641727/en/
Press Contact
Austin DeArman
pr@sprinklr.com
Source: Sprinklr
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