Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. (symbol: CXM) is a leading provider of enterprise software specifically designed to enhance customer experience management for global brands. Headquartered in New York City, Sprinklr employs more than 900 professionals worldwide, serving over 1,000 top enterprise brands such as IHG, Intel, Microsoft, Samsung, and Virgin America.
Sprinklr's core business revolves around its comprehensive suite of fully integrated social media management tools, which are used to drive business outcomes and manage customer experiences across multiple touchpoints. With operations spanning 77 countries, Sprinklr has been recognized by Forrester as 'the most powerful technology in the market'.
The company offers a range of products that enable customer-facing functions across the front office to collaborate and communicate effectively. These products include:
- Sprinklr Service: A solution designed to enhance customer care operations.
- Sprinklr Social: A platform for managing social media interactions.
- Sprinklr Insights: A tool for gaining actionable insights from customer data.
- Sprinklr Marketing: A comprehensive solution for streamlining marketing efforts across digital channels.
Sprinklr operates in the Americas, EMEA, and other regions, with the majority of its revenue derived from the Americas. The company's innovative approach and robust technology have made it a vital tool for leading brands looking to improve customer engagement and drive business success.
For more information, visit sprinklr.com or follow them on Twitter @sprinklr.
Latest News:
Source: Sprinklr
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Sprinklr (NYSE: CXM) is set to expand its operations in Singapore by increasing its R&D center workforce from 25 to 100 professionals by 2025, backed by the Singapore Economic Development Board. This move aims to enhance Sprinklr's status as a leading Unified-CXM provider for major brands in the region, leveraging the growing demand for technology solutions. The company recognizes Singapore’s innovative environment and competitive talent pool as crucial for developing AI technologies to improve customer experiences.
Sprinklr (CXM) reported Q2 results with total revenue of $150.6 million, a 27% increase year-over-year. Subscription revenue rose 29% to $133.1 million. Improvement in operating margins was noted, with an operating loss of $21.7 million, reduced from $28.4 million last year. The net loss per share improved to $0.09 from $0.19. Sprinklr also announced a leadership change with Paul Ohls succeeding Luca Lazzaron as Chief Revenue Officer. Updated guidance projects Q3 total revenue between $155 million and $157 million.
Sprinklr (NYSE: CXM), a leader in customer experience management, announced participation in the Citi 2022 Global Technology Conference. CEO Ragy Thomas and CFO Manish Sarin will present on Friday, September 9, 2022, at 9:00 AM ET. A live audio webcast will be available on Sprinklr's investor relations website. As a unified-CXM platform, Sprinklr aids enterprises in delivering consistent customer experiences through advanced AI, partnering with over 1,000 global brands, including Microsoft and P&G.
Sprinklr (NYSE: CXM) announced its second quarter fiscal 2023 financial results will be released on
Sprinklr (NYSE: CXM) has launched a report titled 5 Models of Influence: Inspiration from Forbes’ 2022 World’s Most Influential CMOs. This report, in collaboration with Forbes, highlights five distinct models of influence—Breadth, Broadcast, Business, Buzz, and Brand—that Chief Marketing Officers (CMOs) utilize to enhance their leadership.
Seth Matlins from Forbes emphasizes the evolving nature of marketing influence. The report aims to guide marketers in leveraging these models to drive growth and strengthen brand leadership.
Sprinklr (NYSE: CXM) has launched Sprinklr Modern Care Lite, an AI-powered customer support solution designed for quick deployment within minutes. This platform enables organizations to manage customer interactions across multiple channels, including social media and voice, all through a unified interface. With features like advanced AI analytics and automation, Modern Care Lite aims to enhance customer satisfaction and streamline agent workflows. The solution is now available globally, with a limited-time free trial and onboarding offer.
Sprinklr reported its Q1 financial results for the period ending April 30, 2022, showcasing a total revenue of $145.0 million, a 31% year-over-year increase. Subscription revenue rose to $127.3 million, up 32% from the previous year. Despite these gains, the company faced an operating loss of $23.1 million, compared to $10.5 million a year ago. For Q2 2023, Sprinklr anticipates total revenue between $146.5 million and $148.5 million and non-GAAP net loss per share between $0.05 and $0.06.
Sprinklr (NYSE: CXM) has released its first Social Customer Care Benchmarking Report, analyzing over 2 billion public messages from 13,000 brands. The report offers insights into managing social customer care using three core metrics: consumer appeal, brand responsiveness, and attention to customers. Key findings include that top tech brands post nearly 2x more on social media, while financial services leaders respond to 14x more messages. The methodology includes a year-long analysis of brands across multiple industries, showcasing benchmarks for businesses to evaluate their social care performance.
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