Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. (symbol: CXM) is a leading provider of enterprise software specifically designed to enhance customer experience management for global brands. Headquartered in New York City, Sprinklr employs more than 900 professionals worldwide, serving over 1,000 top enterprise brands such as IHG, Intel, Microsoft, Samsung, and Virgin America.
Sprinklr's core business revolves around its comprehensive suite of fully integrated social media management tools, which are used to drive business outcomes and manage customer experiences across multiple touchpoints. With operations spanning 77 countries, Sprinklr has been recognized by Forrester as 'the most powerful technology in the market'.
The company offers a range of products that enable customer-facing functions across the front office to collaborate and communicate effectively. These products include:
- Sprinklr Service: A solution designed to enhance customer care operations.
- Sprinklr Social: A platform for managing social media interactions.
- Sprinklr Insights: A tool for gaining actionable insights from customer data.
- Sprinklr Marketing: A comprehensive solution for streamlining marketing efforts across digital channels.
Sprinklr operates in the Americas, EMEA, and other regions, with the majority of its revenue derived from the Americas. The company's innovative approach and robust technology have made it a vital tool for leading brands looking to improve customer engagement and drive business success.
For more information, visit sprinklr.com or follow them on Twitter @sprinklr.
Latest News:
Source: Sprinklr
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Sprinklr (NYSE: CXM) has partnered with the Abu Dhabi Digital Authority to enhance unified customer experience programs within Abu Dhabi Government Entities. This initiative aims to foster transparency and citizen engagement by leveraging Sprinklr's Unified-CXM platform. The partnership was formalized on October 12, 2022, during GITEX Global 2022 in Dubai. By simplifying procurement, the collaboration will enhance service delivery across 30+ digital channels, ensuring more personalized and efficient interactions between residents and government services.
Sprinklr (NYSE: CXM) announced its partnership with Nakheel, enhancing customer experience management across over 50 social media accounts. Nakheel aims to consolidate its marketing strategy using Sprinklr's Unified-CXM platform to unify customer data and improve engagement. This collaboration will leverage tools like Location Insights and Competitive Benchmarking to create actionable business insights and enhance customer support. The initiative underscores Sprinklr's commitment to delivering innovative solutions for client success.
Sprinklr (NYSE: CXM) is set to expand its operations in Singapore by increasing its R&D center workforce from 25 to 100 professionals by 2025, backed by the Singapore Economic Development Board. This move aims to enhance Sprinklr's status as a leading Unified-CXM provider for major brands in the region, leveraging the growing demand for technology solutions. The company recognizes Singapore’s innovative environment and competitive talent pool as crucial for developing AI technologies to improve customer experiences.
Sprinklr (CXM) reported Q2 results with total revenue of $150.6 million, a 27% increase year-over-year. Subscription revenue rose 29% to $133.1 million. Improvement in operating margins was noted, with an operating loss of $21.7 million, reduced from $28.4 million last year. The net loss per share improved to $0.09 from $0.19. Sprinklr also announced a leadership change with Paul Ohls succeeding Luca Lazzaron as Chief Revenue Officer. Updated guidance projects Q3 total revenue between $155 million and $157 million.
Sprinklr (NYSE: CXM), a leader in customer experience management, announced participation in the Citi 2022 Global Technology Conference. CEO Ragy Thomas and CFO Manish Sarin will present on Friday, September 9, 2022, at 9:00 AM ET. A live audio webcast will be available on Sprinklr's investor relations website. As a unified-CXM platform, Sprinklr aids enterprises in delivering consistent customer experiences through advanced AI, partnering with over 1,000 global brands, including Microsoft and P&G.
Sprinklr (NYSE: CXM) announced its second quarter fiscal 2023 financial results will be released on
Sprinklr (NYSE: CXM) has launched a report titled 5 Models of Influence: Inspiration from Forbes’ 2022 World’s Most Influential CMOs. This report, in collaboration with Forbes, highlights five distinct models of influence—Breadth, Broadcast, Business, Buzz, and Brand—that Chief Marketing Officers (CMOs) utilize to enhance their leadership.
Seth Matlins from Forbes emphasizes the evolving nature of marketing influence. The report aims to guide marketers in leveraging these models to drive growth and strengthen brand leadership.
Sprinklr (NYSE: CXM) has launched Sprinklr Modern Care Lite, an AI-powered customer support solution designed for quick deployment within minutes. This platform enables organizations to manage customer interactions across multiple channels, including social media and voice, all through a unified interface. With features like advanced AI analytics and automation, Modern Care Lite aims to enhance customer satisfaction and streamline agent workflows. The solution is now available globally, with a limited-time free trial and onboarding offer.
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