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WNS (Holdings) Limited (NYSE: WNS) is a leading global business process management (BPM) company that offers a diverse range of services to over 200 clients worldwide. Known for its operational excellence and deep domain expertise in key industry verticals, WNS serves sectors such as travel, insurance, banking and financial services, manufacturing, retail and consumer packaged goods, shipping and logistics, healthcare, and utilities.
WNS provides a comprehensive suite of BPM services, including finance and accounting, customer care, technology solutions, research and analytics, and both back-office and front-office processes tailored to specific industries. The company employs over 29,830 professionals across 37 delivery centers in various countries, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, the UK, and the US.
As a strategic partner, WNS focuses on managing complex processes that significantly impact clients' bottom lines. The company adopts an end-to-end vertical approach to service delivery and leverages technology-led BPM solutions. This has positioned WNS as a trusted partner for business transformation and operational efficiency.
WNS operates through multiple segments, including Banking/Financial Services and Insurance; Travel, Shipping/Logistics, and Utilities; Manufacturing/Retail/Consumer, Hi-tech/Professional Services, and Procurement; and Healthcare/Life Sciences. Geographically, the majority of the company's revenue comes from North America, primarily the US, followed by the UK. WNS also maintains a presence in Australia, Europe (excluding the UK), and South Africa.
WNS (NYSE: WNS) has launched TRAC ONE-F, an AI-integrated unified finance hyperapp powered by JIFFY.ai. This solution aims to drive autonomous accounting processes for CFOs by creating a touchless environment using advanced analytics and Generative AI. TRAC ONE-F transforms the entire Finance and Accounting (F&A) function, offering benefits such as:
- 20% reduction in cash conversion cycle
- 50% reduction in deployment cycle time
- Up to 70% faster period-end close
- Up to 80% touchless processing
WNS and JIFFY.ai will co-market and jointly deliver TRAC ONE-F, combining their expertise to drive transformative results for clients. The solution is designed for scalability and rapid deployment, positioning itself as a strategic cornerstone for CFOs globally.
WNS (Holdings) (NYSE: WNS) has been recognized as a 'Leader' in NelsonHall's 2024 NEAT Vendor Evaluation for Healthcare Payer Operations Transformation for the second consecutive year. The company's strengths include:
- Technology-driven transformation across Healthcare payer operations
- Gen AI-powered clinical summarization platform for efficient processing of medical information
- Gen AI care management platform supporting value-based care models
- Domain capabilities, advanced analytics expertise, and outcome-based pricing models
WNS serves major US Health Insurance companies, offering deep clinical expertise, digital solutions, and advanced analytics to drive digital transformation and improve healthcare outcomes. The company's services include utilization management, care management, payment integrity, and administrative services, all aimed at reducing costs and improving clinical appropriateness.
WNS (Holdings) (NYSE: WNS), a global leader in digital-led Business Process Management solutions, has been awarded a Platinum medal rating from EcoVadis for its sustainability performance. With a score of 80/100, WNS ranks in the top 1% globally for sustainability programs.
The EcoVadis assessment evaluates 21 criteria across four themes: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement. This recognition highlights WNS's commitment to sustainability, including its pledge to halve carbon emissions by 2030 and achieve Net-Zero by 2050.
WNS recently released its Fourth Annual Corporate Sustainability Report, aligned with GRI Standards, SASB Standards, UN SDGs, and UN Global Compact principles. As of June 30, 2024, WNS had 60,513 professionals across 64 delivery centers worldwide.
WNS (NYSE: WNS), a global digital-led Business Process Management solutions provider, has announced a strategic partnership with Pacific International Lines (PIL), a leading container shipping company. The multi-year contract aims to accelerate PIL's digital transformation using WNS' proprietary shipping process automation platform, Malkom.ai.
This collaboration is expected to optimize costs, improve process efficiencies, and streamline shipping operations across PIL's agencies network. WNS' expertise in the shipping and logistics industry positions them to offer solutions that address evolving market dynamics and deliver transformational growth. PIL views this partnership as important for maintaining operational efficiency and customer centricity through Digital & AI enabled solutions.
WNS (Holdings) (NYSE: WNS), a global leader in Business Process Management, has announced the integration of its Unified Analytics Platform (UAP) with Amazon Bedrock. This strategic move allows WNS to access high-performing AI foundational models through AWS's serverless architecture, enabling the creation and deployment of customized domain use cases at scale.
The integration enhances UAP's capabilities, including cognitive extraction from complex cross-industry documents and execution of various Gen AI use cases using Amazon Bedrock LLMs. These use cases span recovery opportunity identification, vehicle damage assessment, clinical summarization, and more. Keshav R. Murugesh, Group CEO of WNS, emphasized that this collaboration significantly advances the seamless integration of WNS's Gen AI solutions into client environments.
WNS has deployed its proprietary AI-driven automated claims processing solution for Animal Friends Insurance (AFI), a leading pet insurer in the UK. The solution, developed by WNS Analytics using the SKENSE platform, has significantly improved AFI's claims processing efficiency. Key benefits include:
- Shortened settlement cycle timeframes by over 60%
- Increased data labeling productivity by 50%
- Enhanced customer experience
The cloud-based solution adheres to strict security and regulatory requirements. This partnership demonstrates WNS's ability to leverage industry expertise and AI/ML models to meet evolving customer expectations in the competitive insurance industry.
WNS (Holdings) (NYSE: WNS), a global leader in Business Process Management (BPM), has been recognized as a 'Leader' in NelsonHall's 2024 NEAT Vendor Evaluation for Wealth and Asset Management Services. The evaluation highlighted WNS' strengths in hyperautomation, platform-based research and analytics, data consulting, data management, and AI.
Key strengths noted include WNS' proprietary AI and RPA solutions, mature market presence in wealth management, domain-specific process automation experience, and combined operational and technology service offerings. With 15+ years of experience, WNS supports major asset management, wealth management, and investment banking companies across the entire value chain.
WNS' solutions cover research services, front office support, and back office operations, including trade execution, settlement, reconciliation, and reporting. The company's Research and Analytics CoE provides comprehensive support for investment model development, portfolio analytics, risk management, and reporting.
WNS (NYSE: WNS) reported fiscal 2025 Q1 results with revenue of $323.1 million, down 1.0% year-over-year. Profit was $28.9 million with diluted EPS of $0.61. Key highlights:
- Revenue less repair payments: $312.4 million, down 1.6% YoY
- Adjusted Net Income: $44.0 million
- Adjusted diluted EPS: $0.93
- Added 8 new clients, expanded 36 existing relationships
- Global headcount: 60,513
WNS updated FY2025 guidance:
- Revenue less repair payments: $1,290-$1,354 million
- Adjusted Net Income: $203-$215 million
- Adjusted diluted EPS: $4.42-$4.68
The company noted robust demand for digital transformation and cost reduction initiatives, offset by volume declines in travel and reduced project work.
WNS (NYSE: WNS), a global BPM solutions provider, announced its unaudited quarterly financial results for fiscal 2024 and the full year fiscal 2024 and 2023, under US GAAP. The company has transitioned from IFRS to US GAAP for its financial reporting. The net income for fiscal 2024 under US GAAP was $147.5 million, an increase from $140.1 million under IFRS. For fiscal 2023, net income under US GAAP was $138.4 million compared to $137.3 million under IFRS. Key adjustments involved lease accounting, employee benefits, and income tax expenses. The company's shareholders' equity under US GAAP saw an increase, with US GAAP adjustments contributing positively to the net income and shareholders' equity. This transition aims to provide a clearer understanding of financial impacts, helping stakeholders better assess the company's financial health. The detailed financial differences and their impacts are disclosed in an 8-K report submitted to the SEC.
WNS (Holdings) (NYSE: WNS), a global leader in digital-led Business Process Management (BPM) solutions, will release its fiscal 2025 first-quarter financial and operating results on July 18, 2024, at 6:00 a.m. Eastern Time. The results, covering the quarter ending June 30, 2024, will be reviewed by key executives including CEO Keshav Murugesh, CFO Sanjay Puria, and Corporate Financial Controller Arijit Sen during a teleconference at 8:00 a.m. Eastern Time the same day. The call can be accessed in 'listen-only' mode via the company's investor relations website. A replay will also be available on the site.
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