WNS Recognized as a Leader in Supply Chain by ISG
WNS Holdings has been named a 'Leader' in Supply Chain BPO Services by ISG in their 2024 Provider Lens Supply Chain Services US Quadrant Report. The recognition highlights WNS's expertise in AI platforms, strategic frameworks, and technology investments. Key differentiators include AI platforms like Malkom for shipment documentation, TrustHall for contract management, and Demand Forecaster for planning. ISG particularly noted WNS's framework combining human intelligence with Gen AI, hyperautomation, and RPA. The company's recent acquisitions of The SmartCube, OptiBuy, and Vuram have strengthened its capabilities in analytics, procurement, and enterprise automation.
WNS Holdings è stata nominata 'Leader' nei Servizi BPO per la Supply Chain da ISG nel loro rapporto 2024 Provider Lens Supply Chain Services US Quadrant. Il riconoscimento sottolinea l'expertise di WNS nelle piattaforme AI, nei framework strategici e negli investimenti tecnologici. Tra i principali fattori distintivi ci sono le piattaforme AI come Malkom per la documentazione delle spedizioni, TrustHall per la gestione dei contratti e Demand Forecaster per la pianificazione. ISG ha notato in particolare il framework di WNS che combina intelligenza umana con Gen AI, hyperautomation e RPA. Le recenti acquisizioni di The SmartCube, OptiBuy e Vuram hanno rafforzato le sue capacità in analisi, approvvigionamento e automazione aziendale.
WNS Holdings ha sido nombrada 'Líder' en Servicios BPO de Cadena de Suministro por ISG en su informe de 2024 Provider Lens Supply Chain Services US Quadrant. Este reconocimiento destaca la experiencia de WNS en plataformas de IA, marcos estratégicos e inversiones en tecnología. Los principales diferenciadores incluyen plataformas de IA como Malkom para la documentación de envíos, TrustHall para la gestión de contratos y Demand Forecaster para la planificación. ISG destacó especialmente el marco de WNS que combina inteligencia humana con Gen AI, hiperautomatización y RPA. Las recientes adquisiciones de The SmartCube, OptiBuy y Vuram han fortalecido sus capacidades en análisis, adquisiciones y automatización empresarial.
WNS Holdings는 ISG의 2024년 공급망 서비스 미국 쿼드런트 보고서에서 공급망 BPO 서비스 분야 '리더'로 선정되었습니다. 이 인식은 AI 플랫폼, 전략적 프레임워크 및 기술 투자에 대한 WNS의 전문성을 강조합니다. 주요 차별점으로는 배송 문서화를 위한 Malkom, 계약 관리를 위한 TrustHall, 계획 수립을 위한 Demand Forecaster와 같은 AI 플랫폼이 있습니다. ISG는 특히 WNS의 인간 지능과 Gen AI, 하이퍼 자동화 및 RPA를 결합한 프레임워크를 언급했습니다. The SmartCube, OptiBuy 및 Vuram의 최근 인수는 분석, 조달 및 기업 자동화에서의 능력을 강화했습니다.
WNS Holdings a été nommée 'Leader' en Services BPO de la chaîne d'approvisionnement par ISG dans leur rapport 2024 Provider Lens Supply Chain Services US Quadrant. Cette reconnaissance souligne l'expertise de WNS dans les plateformes d'IA, les cadres stratégiques et les investissements technologiques. Parmi les principaux facteurs de différenciation se trouvent des plateformes d'IA comme Malkom pour la documentation des expéditions, TrustHall pour la gestion des contrats et Demand Forecaster pour la planification. ISG a particulièrement noté le cadre de WNS qui combine l'intelligence humaine avec Gen AI, l'hyperautomatisation et la RPA. Les récentes acquisitions de The SmartCube, OptiBuy et Vuram ont renforcé ses capacités en matière d'analytique, d'approvisionnement et d'automatisation des entreprises.
WNS Holdings wurde von ISG im Bericht 2024 Provider Lens Supply Chain Services US Quadrant als 'Leader' im Bereich BPO-Dienste für die Lieferkette ausgezeichnet. Diese Anerkennung hebt die Expertise von WNS in KI-Plattformen, strategischen Rahmenbedingungen und technologischen Investitionen hervor. Zu den Hauptunterscheidungsmerkmalen gehören KI-Plattformen wie Malkom für die Versanddokumentation, TrustHall für das Vertragsmanagement und Demand Forecaster für die Planung. ISG bemerkte insbesondere den Rahmen von WNS, der menschliche Intelligenz mit Gen AI, Hyperautomatisierung und RPA kombiniert. Die jüngsten Akquisitionen von The SmartCube, OptiBuy und Vuram haben die Fähigkeiten in den Bereichen Analytics, Procurement und Unternehmensautomatisierung gestärkt.
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Companies were evaluated across several criteria, including demonstrated supply chain expertise and capabilities, proven methodologies and frameworks, ability to design and implement transformation programs, and expertise in RPA, AI, analytics, and Gen AI.
WNS’ supply chain capabilities including AI platforms, strategic frameworks for delivering superior benefits, and strategic investments in technology and analytics were presented as key differentiators. Examples of the company’s AI and Gen AI platforms highlighted by ISG include Malkom (automate/streamline end-to-end shipment documentation), TrustHall (contract lifecycle management), and Demand Forecaster (long-range demand planning and forecasting tool). WNS was also cited for its framework to deliver superior benefits and digital transformation to its clients by combining human intelligence with Gen AI, hyperautomation, low-code/no-code development, and RPA. Key investments noted by ISG include the company’s recent acquisitions of The SmartCube, OptiBuy, and Vuram which have strengthened the company’s capabilities in analytics, procurement, and enterprise automation.
“WNS’ digital-led transformative offerings cover the end-to-end spectrum of supply chain management leveraging advanced analytics, AI, Gen AI, RPA, and hyperautomation. These differentiated capabilities, coupled with our deep domain expertise, have helped WNS establish its leadership position in the supply chain BPM space,” said Keshav R. Murugesh, Group CEO, WNS.
“WNS’ deep analytics expertise, holistic and adaptable methodology, processes and framework, client-bespoke solutions and highly collaborative approach make it a leader in supply chain BPO services in the U.S.,” said Tarun Nathooram Vaid, Manager and Principal Analyst, ISG.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services partner. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 600 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of September 30, 2024, WNS had 62,951 professionals across 66 delivery centers worldwide including facilities in
For more information, visit www.wns.com or follow us on Facebook, Twitter, LinkedIn, and Instagram.
Safe Harbor Provision
This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.
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Investors:
David
EVP – Finance & Head of Investor Relations
WNS (Holdings) Limited
+1 (646) 908-2615
david.mackey@wns.com
Media:
Archana Raghuram
EVP & Global Head – Marketing & Communications
WNS (Holdings) Limited
+91 (22) 4095 2397
archana.raghuram@wns.com; pr@wns.com
Source: WNS (Holdings) Limited
FAQ
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