WNS Wins Five 2025 AI Excellence Awards

Rhea-AI Summary

WNS (Holdings) (NYSE: WNS) has secured five awards at the 2025 Artificial Intelligence Excellence Awards presented by Business Intelligence Group. The awards recognize WNS's innovation in AI across multiple categories:

• Hospitality Product: WNS Corporate Travel Management - a Gen AI-powered modular platform for streamlined operations
• Augmented Intelligence Product: SKENSE Research Genie - AI-powered research assistant for insurance underwriting
• Knowledge Management Product: KnowRA+ - Gen AI tool for enhanced service agent performance
• Automated Planning Product: WNS Malkom - AI-powered shipping automation platform
• Organizational Machine Learning: WNS Analytics - serving 250+ global companies with AI+HI solutions

The company, which employs 63,390 professionals across 66 delivery centers worldwide, was recognized for its commitment to advancing AI applications in real-world business scenarios.

NEW YORK & LONDON & MUMBAI, India--(BUSINESS WIRE)-- WNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and services company, today announced that it has won five awards at the 2025 Artificial Intelligence Excellence Awards presented by Business Intelligence Group. WNS received these awards, which recognize companies committed to innovation and advancing artificial intelligence (AI), at both the product and organizational levels as follows:

• Hospitality (Product): WNS Corporate Travel Management, an industry-first modular platform powered by Gen AI that empower organizations to streamline operations, improve customer experience, and drive business outcomes.
• Augmented Intelligence (Product): SKENSE Research Genie, an AI-powered, multi-agent research assistant that generates research reports, helping insurance underwriters assess risk more efficiently.
• Knowledge Management (Product): KnowRA+, a Gen AI-powered tool that enables service agents to eliminate delays, predict needs, and deliver seamless interactions.
• Automated Planning and Scheduling (Product): WNS Malkom, an AI-powered shipping automation platform that streamlines logistics by seamlessly integrating with client systems to eliminate manual tasks, optimize workflows, and deliver superior business outcomes. WNS Malkom leverages advanced AI technologies including RPA, IDP, and Generative AI.
• WNS Analytics (Organizational, Machine Learning): WNS Analytics enables business decision intelligence for more than 250 global companies through industry-specific productized services that combine Artificial Intelligence and Human Intelligence (AI+HI).

“We are excited to be recognized with five awards from Business Intelligence Group at their 2025 AI Excellence Awards. WNS remains committed to harnessing the transformative potential of artificial intelligence across diverse domains and industries to drive meaningful insights and business outcomes for our clients. These awards highlight our efforts to effectively integrate technology, including AI and GenAI, into everything we do,” said Keshav R. Murugesh, Group CEO, WNS.

"The AI industry is evolving rapidly, and it is through the efforts of companies like WNS that we see real-world applications driving change," said Russ Fordyce, CEO, Business Intelligence Group. "Their work exemplifies the kind of innovation and leadership that is shaping the future of artificial intelligence."

The Artificial Intelligence Excellence Awards celebrate the most innovative companies, technologies, and professionals who are leading the way in AI innovation. Winners are selected by a panel of industry experts who evaluate nominees based on their creativity, impact, and measurable success in AI-driven solutions.

About Business Intelligence Group

The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and rewards those companies whose achievements stand above those of their peers.

For more information, visit www.bintelligence.com

About WNS

WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services company. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 600 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of December 31, 2024, WNS had 63,390 professionals across 66 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.

For more information, visit www.wns.com or follow us on Facebook, Twitter, LinkedIn, and Instagram.

Safe Harbor Provision

This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

View source version on businesswire.com: https://www.businesswire.com/news/home/20250327113859/en/

WNS CONTACT:

Investors:

David Mackey

EVP – Finance & Head of Investor Relations

WNS (Holdings) Limited

+1 (646) 908-2615

david.mackey@wns.com

Media:

Archana Raghuram

EVP & Global Head – Marketing & Communications

WNS (Holdings) Limited

+91 (22) 4095 2397

archana.raghuram@wns.com; pr@wns.com

BUSINESS INTELLIGENCE GROUP CONTACT:

Eliana Starbird

Chief Nominations Officer

Business Intelligence Group

+1 (909) 529-2737

contact@bintelligence.com

Source: WNS (Holdings) Limited

FAQ

What are the 5 AI Excellence Awards won by WNS in 2025?

WNS won awards in Hospitality (Corporate Travel Management), Augmented Intelligence (SKENSE Research Genie), Knowledge Management (KnowRA+), Automated Planning (Malkom), and Organizational Machine Learning (WNS Analytics).

How many global clients does WNS Analytics serve with AI solutions?

WNS Analytics provides business decision intelligence services to more than 250 global companies through industry-specific productized services combining AI and Human Intelligence.

What is WNS's global presence as of December 2024?

WNS has 63,390 professionals working across 66 delivery centers worldwide, with facilities in Canada, China, Costa Rica, India, Malaysia, Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, UK, and US.

How does WNS's SKENSE Research Genie benefit insurance operations?

SKENSE Research Genie is an AI-powered multi-agent research assistant that generates research reports to help insurance underwriters assess risk more efficiently.

What technologies does WNS Malkom use for shipping automation?

WNS Malkom leverages advanced AI technologies including RPA (Robotic Process Automation), IDP (Intelligent Document Processing), and Generative AI for shipping automation.