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WNS Recognized as a Leader in Generative AI Services by ISG

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WNS (NYSE: WNS), a digital-led business transformation and services partner, has been recognized as a ‘Leader’ in Generative AI (Gen AI) Services by ISG’s 2024 Provider Lens™ Global Quadrant. WNS earned this recognition in two categories: Strategy and Consulting Services and Development and Deployment Services. ISG highlighted WNS's domain-specific experience, strong technology partnerships, proprietary IP, and expertise in LLMs, cloud platforms, and data science. WNS was also praised for its innovation, ability to co-create effective Gen AI solutions, and secure model deployment practices. The company’s differentiated portfolio combines AI and Human Intelligence (AI + HI) to provide industry-specific solutions. WNS serves over 600 clients globally, leveraging its deep domain expertise and scalable AI architectures to address complex business challenges and improve competitive positioning.

WNS (NYSE: WNS), un partner per la trasformazione digitale e i servizi, è stata riconosciuta come ‘Leader’ nei Servizi di Intelligenza Artificiale Generativa (Gen AI) secondo il Global Quadrant di ISG Provider Lens™ 2024. WNS ha ottenuto questo riconoscimento in due categorie: Servizi di Strategia e Consulenza e Servizi di Sviluppo e Implementazione. ISG ha messo in evidenza l'esperienza specifica di settore di WNS, le forti partnership tecnologiche, la proprietà intellettuale esclusiva e l'expertise in LLM, piattaforme cloud e scienze dei dati. WNS è stata anche lodata per la sua innovazione, la capacità di co-creare soluzioni Gen AI efficaci e le pratiche sicure di distribuzione dei modelli. Il portafoglio differenziato dell'azienda combina Intelligenza Artificiale e Intelligenza Umana (AI + HI) per fornire soluzioni specifiche per il settore. WNS serve oltre 600 clienti a livello globale, sfruttando la sua profonda esperienza nei settori e architetture AI scalabili per affrontare sfide aziendali complesse e migliorare la posizione competitiva.

WNS (NYSE: WNS), un socio en transformación digital y servicios, ha sido reconocida como ‘Líder’ en Servicios de Inteligencia Artificial Generativa (Gen AI) por el Global Quadrant de ISG Provider Lens™ 2024. WNS obtuvo este reconocimiento en dos categorías: Servicios de Estrategia y Consultoría y Servicios de Desarrollo e Implementación. ISG destacó la experiencia específica de dominio de WNS, sus sólidas asociaciones tecnológicas, propiedad intelectual propia y experiencia en LLM, plataformas en la nube y ciencia de datos. También se elogió a WNS por su innovación, su capacidad para co-crear soluciones efectivas de Gen AI y sus prácticas seguras de implementación de modelos. La cartera diferenciada de la empresa combina Inteligencia Artificial e Inteligencia Humana (AI + HI) para proporcionar soluciones específicas del sector. WNS atiende a más de 600 clientes en todo el mundo, aprovechando su profunda experiencia en dominios y arquitecturas de IA escalables para abordar desafíos empresariales complejos y mejorar su posición competitiva.

WNS (NYSE: WNS), 디지털 주도 비즈니스 혁신 및 서비스 파트너가 생성적 AI(Gen AI) 서비스 부문에서 ISG의 2024년 공급자 렌즈™ 글로벌 쿼드런트에서 ‘리더’로 인정받았습니다. WNS는 두 가지 카테고리에서 이 인정을 받았습니다: 전략 및 컨설팅 서비스개발 및 배포 서비스. ISG는 WNS의 도메인 전문성, 강력한 기술 파트너십, 독점 지식 재산 및 LLM, 클라우드 플랫폼, 데이터 과학에 대한 전문성을 강조했습니다. 또한 WNS는 혁신성과 효과적인 Gen AI 솔루션 공동 창출 능력, 안전한 모델 배포 관행으로 칭찬받았습니다. 회사의 차별화된 포트폴리오는 AI와 인간 지능(AI + HI)을 결합하여 산업별 솔루션을 제공합니다. WNS는 600개 이상의 글로벌 고객을 보유하고 있으며, 심층 도메인 전문성과 확장 가능한 AI 아키텍처를 활용하여 복잡한 비즈니스 과제를 해결하고 경쟁력을 강화합니다.

WNS (NYSE: WNS), un partenaire de transformation numérique et de services, a été reconnu comme un ‘Leader’ dans les Services d'Intelligence Artificielle Générative (Gen AI) par le Global Quadrant™ d'ISG Provider Lens 2024. WNS a obtenu cette reconnaissance dans deux catégories : Services de Stratégie et de Conseil et Services de Développement et de Déploiement. ISG a mis en avant l'expérience sectorielle spécifique de WNS, ses solides partenariats technologiques, sa propriété intellectuelle exclusive et son expertise en LLM, plateformes cloud et science des données. WNS a également été félicitée pour son innovation, sa capacité à co-créer des solutions Gen AI efficaces et ses pratiques de déploiement de modèles sécurisées. Le portefeuille différencié de l'entreprise allie Intelligence Artificielle et Intelligence Humaine (AI + HI) pour fournir des solutions spécifiques au secteur. WNS sert plus de 600 clients dans le monde, tirant parti de sa grande expertise sectorielle et de ses architectures AI évolutives pour relever des défis commerciaux complexes et améliorer son positionnement concurrentiel.

WNS (NYSE: WNS), ein digital geführter Transformations- und Dienstleistungspartner, wurde von ISG als ‘Leader’ in Generative AI (Gen AI) Services im Global Quadrant™ 2024 Provider Lens ausgezeichnet. WNS erhielt diese Anerkennung in zwei Kategorien: Strategie- und Beratungsdienste und Entwicklungs- und Bereitstellungsdienste. ISG hob WNSs branchenspezifische Erfahrung, starke Technologiepartnerschaften, proprietäre IP und Expertise in LLMs, Cloud-Plattformen und Datenwissenschaft hervor. WNS wurde außerdem für Innovation, die Fähigkeit, effektive Gen AI-Lösungen co-kreativ zu entwickeln, und die sicheren Praktiken zur Bereitstellung von Modellen gelobt. Das differenzierte Portfolio des Unternehmens kombiniert Künstliche Intelligenz und Menschliche Intelligenz (AI + HI), um branchenspezifische Lösungen bereitzustellen. WNS bedient weltweit über 600 Kunden und nutzt seine tiefgehende Fachexpertise sowie skalierbare AI-Architekturen, um komplexe geschäftliche Herausforderungen zu bewältigen und die Wettbewerbsposition zu verbessern.

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NEW YORK & LONDON & MUMBAI--(BUSINESS WIRE)-- WNS (Holdings) Limited (NYSE: WNS), a digital-led business transformation and services partner, today announced that it has been recognized as a ‘Leader’ in Generative AI (Gen AI) Services in ISG’s 2024 Provider Lens™ Global Quadrant. WNS was named a ‘Leader’ in 2 specialist categories: Strategy and Consulting Services and Development and Deployment Services.

According to ISG, Strategy and Consulting Services ‘Leaders’ possess domain-specific experience in deploying tailored Gen AI offerings including use cases and proofs-of-concept, strong partnerships with technology leaders, and proprietary IP across tools, platforms, and accelerators. ISG also notes that ‘Leaders’ have proven knowledge of LLMs, cloud platforms, data science, and best practices for model training, deployment, and integration.

In Development and Deployment Services, ISG ‘Leaders’ demonstrate deep understanding of cloud platforms and infrastructure, the ability to train models and optimize compute resource utilization, and a robust data science team with expertise in Gen AI data cleaning, feature engineering, and model fine-tuning. These companies also have strong security practices and governance for model deployment, data transmission, and access controls.

In addition to these capabilities, WNS was specifically cited for its ability to innovate, identify opportunities, and ‘co-create’ effective Gen AI solutions with its clients. WNS received accolades for its differentiated portfolio of productized industry-specific solutions combining Artificial Intelligence and Human Intelligence (AI + HI), strong consulting and advisory practice with Gen AI experts, and cloud-agnostic, scalable AI architectures.

“WNS’ growing repository of Gen AI-led solutions combining our deep domain expertise and strong AI capabilities helps clients address complex business challenges and improve their competitive positioning. ISG’s recognition of our leadership position in Gen AI services helps validate our approach, investments, and capabilities in the rapidly evolving Gen AI landscape,” said Keshav R. Murugesh, Group CEO, WNS.

WNS Analytics is redefining business transformation through a seamless integration of AI and Human Intelligence, delivering tailored, productized services that drive impactful outcomes. With a clear focus on industry-specific solutions, and unique approach, which combines cutting-edge Gen AI technology with human expertise, ensures businesses gain meaningful, sustainable value across diverse sector,” said Gowtham Sampath, Assistant Director and Principal Analyst, ISG.

About WNS

WNS (Holdings) Limited (NYSE: WNS) is a digital-led business transformation and services partner. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 600 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of September 30, 2024, WNS had 62,951 professionals across 66 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.

For more information, visit www.wns.com or follow us on Facebook, Twitter, LinkedIn, and Instagram.

Safe Harbor Provision

This document includes information which may constitute forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, the accuracy of which are necessarily subject to risks, uncertainties, and assumptions as to future events. Factors that could cause actual results to differ materially from those expressed or implied are discussed in our most recent Form 20-F and other filings with the Securities and Exchange Commission. WNS undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

Investors:

David Mackey

EVP – Finance & Head of Investor Relations

WNS (Holdings) Limited

+1 (646) 908-2615

david.mackey@wns.com



Media:

Archana Raghuram

EVP & Global Head – Marketing & Communications

WNS (Holdings) Limited

+91 (22) 4095 2397

archana.raghuram@wns.com; pr@wns.com

Source: WNS (Holdings) Limited

FAQ

What recognition did WNS receive in ISG’s 2024 Provider Lens™ Global Quadrant?

WNS was recognized as a ‘Leader’ in Generative AI Services.

In which categories was WNS named a ‘Leader’ by ISG?

WNS was named a ‘Leader’ in Strategy and Consulting Services and Development and Deployment Services.

What expertise does WNS possess in Generative AI Services?

WNS has domain-specific experience, strong technology partnerships, proprietary IP, and expertise in LLMs, cloud platforms, and data science.

What are the key strengths of WNS in Gen AI Services according to ISG?

WNS's key strengths include innovation, co-creating effective Gen AI solutions, secure model deployment practices, and a differentiated portfolio combining AI and Human Intelligence.

How many clients does WNS serve globally?

WNS serves over 600 clients globally.

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