Verizon’s Southern California wildfire response
Verizon has announced its response to multiple wildfires in Southern California, including the Palisades, Eaton, Hurst, and Woodley fires. The company is offering unlimited call/text/data services to customers in the hardest-hit areas and has deployed free Wi-Fi and charging stations at three community locations.
The company's network infrastructure includes backup power solutions and redundancy measures across critical sites. Verizon maintains a fleet of over 550 mobile assets and nearly 300 satellite-based assets ready for rapid deployment. The Verizon Frontline Crisis Response Team provided support to fire response operations, delivering nearly 2,000 solutions to fire camps across 14 states in 2024. The team responded to more than 1,500 requests from nearly 850 different agencies in 46 states throughout the year.
Verizon ha annunciato la sua risposta a diversi incendi boschivi nel sud della California, tra cui gli incendi di Palisades, Eaton, Hurst e Woodley. L'azienda offre servizi illimitati di chiamate, messaggi e dati ai clienti nelle aree più colpite e ha installato Wi-Fi gratuito e stazioni di ricarica in tre località comunitarie.
Infrastruttura di rete dell'azienda include soluzioni di backup energetico e misure di ridondanza in siti critici. Verizon mantiene una flotta di oltre 550 risorse mobili e quasi 300 risorse satellitari pronte per un rapido intervento. Il Verizon Frontline Crisis Response Team ha fornito supporto alle operazioni di risposta agli incendi, consegnando quasi 2.000 soluzioni ai campi antincendio in 14 stati nel 2024. Il team ha risposto a oltre 1.500 richieste di quasi 850 differenti agenzie in 46 stati nel corso dell'anno.
Verizon ha anunciado su respuesta a múltiples incendios forestales en el sur de California, incluidos los incendios de Palisades, Eaton, Hurst y Woodley. La empresa está ofreciendo servicios ilimitados de llamadas, mensajes de texto y datos a los clientes en las áreas más afectadas y ha implementado Wi-Fi gratuito y estaciones de carga en tres ubicaciones comunitarias.
La infraestructura de red de la empresa incluye soluciones de energía de respaldo y medidas de redundancia en sitios críticos. Verizon mantiene una flota de más de 550 activos móviles y casi 300 activos basados en satélites listos para un despliegue rápido. El Verizon Frontline Crisis Response Team brindó apoyo a las operaciones de respuesta a incendios, entregando casi 2,000 soluciones a campos de incendios en 14 estados en 2024. El equipo respondió a más de 1,500 solicitudes de casi 850 diferentes agencias en 46 estados a lo largo del año.
베라이즌은 남부 캘리포니아의 여러 산불에 대한 대응을 발표했습니다. 여기에는 팔리세이드, 이턴, 허스트, 우들리 화재가 포함됩니다. 회사는 가장 큰 피해를 입은 지역의 고객에게 무제한 통화/문자/데이터 서비스를 제공하고, 세 곳의 지역 사회에 무료 Wi-Fi 및 충전소를 설치했습니다.
회사의 네트워크 인프라에는 중요한 사이트에 대한 백업 전원 솔루션과 중복 조치가 포함되어 있습니다. 베라이즌은 빠른 배치를 위해 550개 이상의 모바일 자산과 거의 300개의 위성 기반 자산을 보유하고 있습니다. 베라이즌 프론트라인 위기 대응 팀은 화재 대응 작업을 지원하며, 2024년에는 14개 주의 화재 캠프에 거의 2,000개의 솔루션을 제공했습니다. 이 팀은 한 해 동안 46개 주에서 거의 850개 서로 다른 기관으로부터 1,500건 이상의 요청에 응답했습니다.
Verizon a annoncé sa réponse à plusieurs incendies de forêt dans le sud de la Californie, y compris les incendies de Palisades, Eaton, Hurst et Woodley. L'entreprise propose des services illimités de communication (appels, textes, données) aux clients dans les zones les plus touchées et a déployé du Wi-Fi gratuit ainsi que des stations de recharge dans trois lieux communautaires.
L'infrastructure réseau de la société comprend des solutions de secours et des mesures de redondance sur des sites critiques. Verizon dispose d'une flotte de plus de 550 ressources mobiles et de près de 300 ressources satellitaires prêtes pour un déploiement rapide. Le Verizon Frontline Crisis Response Team a soutenu les opérations de réponse aux incendies, livrant près de 2 000 solutions aux camps de pompiers dans 14 États en 2024. L'équipe a répondu à plus de 1 500 demandes provenant de près de 850 agences différentes dans 46 États tout au long de l'année.
Verizon hat seine Reaktion auf mehrere Waldbrände in Südkalifornien angekündigt, darunter die Brände in Palisades, Eaton, Hurst und Woodley. Das Unternehmen bietet unlimitierte Anruf-/Text-/Datenservices für Kunden in den am stärksten betroffenen Gebieten an und hat kostenloses WLAN sowie Ladestationen an drei Gemeinschaftsstandorten eingerichtet.
Die Netzwerkinfrastruktur des Unternehmens umfasst Backup-Stromlösungen und Redundanzmaßnahmen an kritischen Standorten. Verizon unterhält eine Flotte von über 550 mobilen Ressourcen und fast 300 satellitenbasierten Ressourcen, die für einen schnellen Einsatz bereit sind. Das Verizon Frontline Crisis Response Team unterstützte die Reaktionen auf die Brände, indem es 2024 fast 2.000 Lösungen an Feuerwehrlager in 14 Bundesstaaten lieferte. Das Team reagierte im Laufe des Jahres auf über 1.500 Anfragen von fast 850 verschiedenen Agenturen in 46 Bundesstaaten.
- Offering unlimited call/text/data services to affected customers
- Extensive network infrastructure with backup power solutions
- Large fleet of 550 mobile assets and 300 satellite-based assets for emergency response
- Strong emergency response track record with 1,500+ requests handled in 2024
- Service interruptions reported due to wildfire conditions and Public Safety Power Shutoffs
Insights
Verizon's emergency response demonstrates robust crisis management capabilities with a multi-faceted approach. The deployment of critical infrastructure support, including 550 mobile assets and 300 satellite-based assets, shows exceptional preparedness for natural disasters. The immediate offering of unlimited services in affected areas and establishment of free Wi-Fi/charging stations represents proactive customer support that goes beyond standard corporate responses. The Frontline Crisis Response Team's track record of 1,500 emergency requests across 46 states in 2024 validates their operational excellence in disaster response.
The redundancy measures and backup power solutions across critical sites reflect sophisticated infrastructure resilience planning. This comprehensive emergency response framework showcases Verizon's ability to maintain essential communications during critical situations, which is vital for both public safety and business continuity.
The strategic positioning of Verizon's network infrastructure demonstrates advanced disaster preparedness. Their hybrid approach combining ground-based assets with aerial and satellite technologies creates a resilient communications ecosystem. The extensive deployment statistics - supporting 850 different agencies and establishing 2,000 Frontline solutions in fire camps across 14 states - indicates significant investment in emergency response capabilities.
From a network reliability perspective, the integration of redundancy measures with backup power solutions represents industry-leading practices in telecommunications infrastructure management. This comprehensive approach to maintaining connectivity during crisis situations potentially strengthens Verizon's market position in areas prone to natural disasters, where network reliability is a key differentiator.
Verizon is offering community resources and stands ready to deploy mission-critical communications assets to keep Southern California communities connected amid the wildfires
Also waiving call/text/data charges for customers in hardest hit areas
IRVINE, Calif., Jan. 08, 2025 (GLOBE NEWSWIRE) -- The powerful windstorm in Southern California has sparked multiple fires, including the Palisades, Eaton, Hurst, and Woodley fires. In response, Verizon remains committed to maintaining the safety and connectivity of communities, businesses, and first responders in these areas and throughout Southern California. To support these communities, Verizon will be offering customers in the hardest hit areas unlimited call/text/data to help them focus on what matters most - ensuring the safety of their family. More details about this relief will be available in the coming days.
In addition, Verizon has deployed free Wi-Fi and charging stations for public use in several locations throughout the community:
- Westwood Recreation Center | 1350 S. Sepulveda, Los Angeles 90025
- El Camino Real Charter High School | 5440 Valley Circle Blvd, Woodland Hills, CA 91367
- Oxnard College | 4000 S Rose Avenue, Oxnard, CA 93033
“Our hearts go out to everyone affected by the devastating wildfires in Pacific Palisades, Pasadena, and surrounding areas,” said Steven Keller, Verizon’s Pacific Market President. “We understand how critical it is to stay connected during emergencies like these, and we are fully committed to supporting these communities, first responders, and our customers in every way possible. We stand with you in this challenging time and will continue working tirelessly to ensure reliable communication remains a lifeline for those in need.”
Wildfire conditions and Public Safety Power Shutoffs in the Los Angeles area have caused service interruptions for some customers. Our engineers are working quickly and safely, coordinating with local public agencies to coordinate support and mitigate impacts for those customers affected across the area.
Verizon’s network infrastructure includes extensive redundancy measures and backup power solutions across critical sites to ensure minimal service impacts. Its fleet of over 550 mobile assets, including drone and aerial technologies, is ready to rapidly deploy and deliver essential connectivity. This capability is complemented by Verizon’s use of nearly 300 satellite-based assets, ensuring reliable communication even when traditional infrastructures are compromised.
The Verizon Frontline Crisis Response Team continues its support of first responders on the front lines of fire response and containment operations across the nation, including the ongoing efforts in Southern California. In 2024, this highly-specialized team delivered nearly 2,000 Verizon Frontline solutions to fire camps in 14 states to help provide public safety agencies with mission-critical voice and data service as they battled wildfires. Overall in 2024, the Verizon Frontline Crisis Response Team responded to more than 1,500 such requests from nearly 850 different federal, state and local agencies in 46 states.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) powers and empowers how its millions of customers live, work and play, delivering on their demand for mobility, reliable network connectivity and security. Headquartered in New York City, serving countries worldwide and nearly all of the Fortune 500, Verizon generated revenues of
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Media contact:
Alexis Madrigal
alexis.madrigal@verizon.com
Lauren Peterson
lauren.peterson@verizon.com
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