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Twilio Welcomes Eyal Manor as Chief Product Officer and Dana Wagner as Chief Legal Officer

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Twilio (NYSE:TWLO) announced key leadership changes with Eyal Manor joining as Chief Product Officer on November 15, 2021, and Dana Wagner as Chief Legal Officer on December 13, 2021. Manor will focus on the company’s product roadmap and customer engagement platform, while Wagner will manage legal and regulatory affairs as Twilio expands globally. Manor previously worked at Google, contributing to their Cloud and Ads products, and Wagner held legal roles at Impossible Foods and Square. Both leaders bring extensive experience to support Twilio’s growth strategy.

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  • Appointment of Eyal Manor as Chief Product Officer to enhance product roadmap.
  • Dana Wagner joins as Chief Legal Officer to bolster legal and regulatory compliance.
  • Both leaders have extensive backgrounds from reputable companies, providing valuable expertise.
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SAN FRANCISCO--(BUSINESS WIRE)-- Twilio (NYSE:TWLO) (LTSE: TWLO), the leading cloud communications platform, today announced two additions to its leadership team. Eyal Manor is joining as Chief Product Officer, effective November 15, 2021, and Dana Wagner is joining as Chief Legal Officer, effective December 13, 2021. Manor will oversee the execution of Twilio’s future product roadmap, working to deliver on its vision to build the leading customer engagement platform. Wagner will lead the Company’s legal, government affairs, regulatory compliance, and privacy teams as Twilio continues to expand and scale globally. Both Manor and Wagner will join Twilio’s executive management team, and Wagner will become its Corporate Secretary. Manor will report to Twilio’s co-founder and CEO Jeff Lawson and Wagner will report to Twilio’s Chief Operating Officer Khozema Shipchandler.

“Twilio’s vision is to build the world’s leading customer engagement platform -- enabling personalized customer experiences in real-time, across every channel,” said Jeff Lawson, CEO and co-founder of Twilio. “As Twilio continues to deliver on its next phase of growth, it’s critical that our leaders have deep experience innovating at global scale while keeping privacy and trust at the forefront of everything we do. I’m thrilled to welcome Eyal and Dana to our leadership team as they both have a proven track record, and the knowledge and expertise needed to deliver on Twilio’s generational opportunity.”

Eyal Manor joins Twilio from Google where he was Vice President and General Manager of Engineering and Product. He has been a driving force within Google’s engineering and product teams for nearly 14 years. Manor helped to build and scale the Google Cloud Platform, Cloud Commerce and Google Ads products including starting Ad Exchange, building YouTube and helping to define Google’s security and policy. Prior to Google, Manor held executive positions leading startups and in research after graduating from Tel Aviv University. He has been an advisor for CapitalG for almost seven years.

“I’m excited to lead the team building the platform to empower better, more personalized and useful customer engagement,” said Manor. “With the combination of Twilio’s communications platform and Segment’s leading customer data platform, we are well positioned to democratize data so any B2C company and marketer can deliver the exceptional interactions customers today expect across every touchpoint.”

Dana Wagner will be joining Twilio from Impossible Foods, where he was Chief Legal Officer and Corporate Secretary and oversaw the company’s legal, policy, quality control and security operations. Prior to this, Wagner was the General Counsel of Square, where he built and led the legal, government, compliance, and security teams. Before Square, he led antitrust and consumer protection matters at Google, and prior to that, he held various positions in the U.S. Department of Justice. Wagner received his undergraduate degrees in Economics and Comparative Literature from the University of California, Berkeley and his J.D. from Yale Law School.

“I have been fortunate to work for a series of companies using technology in innovative ways and for good causes, and Twilio will be no exception,” said Wagner. “As we focus on the company’s next phase of growth, Twilio will continue to tackle the complex legal and regulatory landscape of communications while revolutionizing the field of customer engagement. I’m excited to carry on this work at a global scale—across industries, enterprises and continents.”

About Twilio

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Amanda Ramos

press@twilio.com

Source: Twilio

FAQ

What leadership changes were announced by Twilio?

Twilio announced the appointments of Eyal Manor as Chief Product Officer and Dana Wagner as Chief Legal Officer.

When will Eyal Manor and Dana Wagner join Twilio?

Eyal Manor will join Twilio on November 15, 2021, and Dana Wagner on December 13, 2021.

What previous experience does Eyal Manor have?

Eyal Manor worked at Google for nearly 14 years in various engineering and product roles.

What responsibilities will Dana Wagner have at Twilio?

Dana Wagner will oversee legal, government affairs, regulatory compliance, and privacy teams.

How does Twilio plan to improve customer engagement?

Twilio aims to enhance its customer engagement platform through the expertise of its new leadership.

Twilio Inc.

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