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Twilio Inc. (NYSE: TWLO) is a leading cloud communications platform-as-a-service (CPaaS) company that aims to fuel the future of communications. Founded in 2008, Twilio empowers developers and businesses to create personalized and contextual communication experiences by embedding messaging, voice, and video capabilities directly into their software applications. With over 800 employees, Twilio operates global offices in key cities such as San Francisco, Bogotá, Dublin, Hong Kong, London, Madrid, Malmö, Mountain View, Munich, New York City, Singapore, and Tallinn.
Twilio offers communication building blocks that enable a fully customizable customer engagement experience across various channels such as voice, video, chat, and SMS messaging. The company's extensive suite of application programming interfaces (APIs) and prebuilt solution applications are designed to enhance customer interactions and improve engagement.
Twilio leverages its proprietary Super Network, a vast global network of carrier relationships, to provide fast, reliable, and cost-effective communication services. This infrastructure allows Twilio to deliver high-speed communications at competitive prices, ensuring seamless connectivity for its users.
In recent years, Twilio has achieved significant milestones, including strategic partnerships and innovative product launches aimed at expanding its market presence and enhancing its service offerings. The company's commitment to innovation and customer satisfaction has positioned it as a key player in the cloud communications industry.
Twilio's financial condition remains robust, supported by a strong revenue growth trajectory and continuous expansion of its client base. The company's strategic acquisitions and partnerships have further solidified its market position, enabling it to deliver cutting-edge solutions to a diverse range of industries.
Overall, Twilio Inc. stands out as a pivotal entity in the realm of digital communications, offering unparalleled flexibility and power to developers and businesses worldwide.
Twilio (NYSE: TWLO) announced that COO Khozema Shipchandler will speak at the Wells Fargo TMT Summit on November 30, 2022, at 3:10 p.m. PT / 6:10 p.m. ET. A live webcast will be available on Twilio’s investor relations website. The company uses its platforms to engage customers globally, empowering over hundreds of thousands of businesses across 180 countries to build personalized customer experiences.
For further information, visit investors.twilio.com.
Twilio (NYSE: TWLO) announced the launch of Twilio Segment for Healthcare & Life Sciences, a HIPAA-eligible customer data platform designed to enhance patient experiences and health outcomes. This platform unifies Protected Health Information (PHI) data across patients' care journeys, integrating in-person visits with digital touchpoints. Key partner Healthfirst utilizes this platform for proactive patient engagement, including resolving prescription denials and ensuring medication adherence. This offering positions Twilio to capitalize on healthcare's shift towards personalized, data-driven care.
Twilio reported third quarter revenue of $983 million, marking a 33% year-over-year growth. The company experienced a Dollar-Based Net Expansion Rate of 122%, although this declined from 131% in the previous year. Despite revenue growth, Twilio faced a GAAP loss from operations of $457 million compared to a $232 million loss in Q3 2021. The company anticipates Q4 revenue between $995 million and $1.005 billion, with a projected 18-19% growth.
Twilio (NYSE: TWLO) has introduced its Customer Engagement Platform (CEP) enhancements at SIGNAL 2022, aiming to strengthen direct customer relationships during economic uncertainty. Twilio Engage, now generally available, enables businesses like Discovery Education to create personalized experiences across channels, leveraging real-time data for improved customer engagement. Additionally, the new Verify Silent Network Authentication streamlines user onboarding by reducing login time significantly. Omdia ranks Twilio as a leader in the CEP space, highlighting its effective customer experience capabilities.
Twilio Inc. (NYSE: TWLO) announces that its Twilio Flex platform powers Toyota Connected North America's (TCNA) Drivelink telematics service, enhancing roadside assistance for over 5.5 million drivers in North America. The platform facilitates quick implementation of new features like geolocation for emergency services. Since its launch, Drivelink has managed over 3 million customer support calls. The collaboration aims to improve driver safety and experience while enabling future innovations.
Twilio Inc. (NYSE: TWLO) announced that its third quarter 2022 results will be released on November 3, 2022, after market close. On the same day, Twilio will hold a virtual Investor Day from 1:30 p.m. to 5:00 p.m. PT. Key executives, including co-founder and CEO Jeff Lawson, will participate in the event, which will feature a Q&A session. Investors can register for the webcast on Twilio's investor relations website.
Twilio announces its eighth annual SIGNAL conference, set for November 2-3, 2022, featuring high-profile speakers like
Twilio (NYSE: TWLO) announces a partnership with BSH Home Appliances Group to implement Twilio Flex, a cloud-based contact center solution. This initiative, supported by Deloitte Consulting Spain, aims to enhance BSH's digital customer service infrastructure across multiple regions, starting in France and the UK. The rollout will involve 1,500 agents globally, focusing on integrating various communication channels and eliminating data silos to improve customer experience.
Twilio (NYSE: TWLO) announced that CEO Jeff Lawson will participate in a fireside chat at the Goldman Sachs Communacopia + Technology Conference on September 12, 2022, at 4:30 p.m. PT / 7:30 p.m. ET. A live webcast will be available on Twilio's investor relations website. The company emphasizes its commitment to using social media and its platform to disclose material non-public information, adhering to Regulation FD. Twilio's Customer Engagement Platform is trusted by numerous global companies to enhance customer communications across various sectors.
Twilio reported second-quarter revenue of $943.4 million, marking a 41% year-over-year increase. The company achieved a Dollar-Based Net Expansion Rate of 123%. Despite revenue growth, Twilio faced a GAAP loss from operations of $311.9 million, up from $202.3 million a year earlier. Non-GAAP losses were reported at $7.3 million. Twilio anticipates third-quarter revenue between $965-$975 million, reflecting 30%-32% year-over-year growth. Additionally, Miyuki Suzuki joined the Board of Directors, enhancing expertise in key growth markets.
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