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Twilio Inc. (NYSE: TWLO) is a leading cloud communications platform-as-a-service (CPaaS) company that aims to fuel the future of communications. Founded in 2008, Twilio empowers developers and businesses to create personalized and contextual communication experiences by embedding messaging, voice, and video capabilities directly into their software applications. With over 800 employees, Twilio operates global offices in key cities such as San Francisco, Bogotá, Dublin, Hong Kong, London, Madrid, Malmö, Mountain View, Munich, New York City, Singapore, and Tallinn.
Twilio offers communication building blocks that enable a fully customizable customer engagement experience across various channels such as voice, video, chat, and SMS messaging. The company's extensive suite of application programming interfaces (APIs) and prebuilt solution applications are designed to enhance customer interactions and improve engagement.
Twilio leverages its proprietary Super Network, a vast global network of carrier relationships, to provide fast, reliable, and cost-effective communication services. This infrastructure allows Twilio to deliver high-speed communications at competitive prices, ensuring seamless connectivity for its users.
In recent years, Twilio has achieved significant milestones, including strategic partnerships and innovative product launches aimed at expanding its market presence and enhancing its service offerings. The company's commitment to innovation and customer satisfaction has positioned it as a key player in the cloud communications industry.
Twilio's financial condition remains robust, supported by a strong revenue growth trajectory and continuous expansion of its client base. The company's strategic acquisitions and partnerships have further solidified its market position, enabling it to deliver cutting-edge solutions to a diverse range of industries.
Overall, Twilio Inc. stands out as a pivotal entity in the realm of digital communications, offering unparalleled flexibility and power to developers and businesses worldwide.
Twilio (NYSE: TWLO) announced that Co-Founder and CEO Jeff Lawson will participate in a fireside chat at the Morgan Stanley Technology, Media & Telecom Conference on March 8, 2023, at 3:55 p.m. (PT). A live webcast will be accessible on Twilio's investor relations website, providing insights into the company’s customer engagement strategies. Twilio's platform is trusted by businesses globally to enhance customer relationships through intelligent communication.
The event highlights Twilio's commitment to transparency, using its investor relations website and social media for disclosures.
Twilio reported a fourth-quarter revenue of $1.02 billion, a 22% increase year-over-year, with organic revenue growth of 21%. Despite a GAAP loss from operations of $218.6 million, non-GAAP income reached $32.9 million. The company announced a $1.0 billion share repurchase program and a 17% workforce reduction to improve profitability. Twilio is restructuring into two business units and updating guidance for 2023 with anticipated revenue between $995 million and $1.005 billion in Q1. The gross net loss per share in Q4 2022 was $1.24, showing an improvement from $1.63 in the previous year.
The fourth annual Customer Data Platform (CDP) Report from Twilio Segment (NYSE: TWLO) highlights the rapid growth of enterprise solutions and increased data warehouse usage among its 25,000+ customers. In 2022, the platform recorded over 11.7 trillion API calls, evidencing the rise in customer data volume. Companies are now focusing on data activation to enhance efficiency. Key findings include a shift towards smarter data collection, significant growth in enterprise solutions, and a surge in data warehouses, with 53% of customers utilizing them. Additionally, 23.4 million user data deletion requests were processed, a 69% increase from 2021.
Twilio Inc. (NYSE: TWLO) announced its fourth quarter and full year 2022 results to be released on February 15, 2023, after market close. A conference call will take place at 2:00 p.m. PT to discuss the results with investors. Registration for the call is available online. The company emphasizes its role in providing real-time, personalized customer engagement solutions globally, serving millions of developers and businesses across 180 countries. Investors can access a replay of the call post-event and follow Twilio's updates via their investor relations website and social media channels.
Twilio (NYSE: TWLO) has announced its decision to voluntarily delist its Class A common stock from the Long-Term Stock Exchange (LTSE) effective December 29, 2022. This move comes as part of the company's strategy to focus on non-GAAP operating profitability starting in 2023, prompting a review of discretionary expenses. The costs associated with the dual listing were deemed unjustifiable. Post-delisting, Twilio will continue to trade solely on the New York Stock Exchange.
Twilio (NYSE: TWLO) announced that COO Khozema Shipchandler will speak at the Wells Fargo TMT Summit on November 30, 2022, at 3:10 p.m. PT / 6:10 p.m. ET. A live webcast will be available on Twilio’s investor relations website. The company uses its platforms to engage customers globally, empowering over hundreds of thousands of businesses across 180 countries to build personalized customer experiences.
For further information, visit investors.twilio.com.
Twilio (NYSE: TWLO) announced the launch of Twilio Segment for Healthcare & Life Sciences, a HIPAA-eligible customer data platform designed to enhance patient experiences and health outcomes. This platform unifies Protected Health Information (PHI) data across patients' care journeys, integrating in-person visits with digital touchpoints. Key partner Healthfirst utilizes this platform for proactive patient engagement, including resolving prescription denials and ensuring medication adherence. This offering positions Twilio to capitalize on healthcare's shift towards personalized, data-driven care.
Twilio reported third quarter revenue of $983 million, marking a 33% year-over-year growth. The company experienced a Dollar-Based Net Expansion Rate of 122%, although this declined from 131% in the previous year. Despite revenue growth, Twilio faced a GAAP loss from operations of $457 million compared to a $232 million loss in Q3 2021. The company anticipates Q4 revenue between $995 million and $1.005 billion, with a projected 18-19% growth.
Twilio (NYSE: TWLO) has introduced its Customer Engagement Platform (CEP) enhancements at SIGNAL 2022, aiming to strengthen direct customer relationships during economic uncertainty. Twilio Engage, now generally available, enables businesses like Discovery Education to create personalized experiences across channels, leveraging real-time data for improved customer engagement. Additionally, the new Verify Silent Network Authentication streamlines user onboarding by reducing login time significantly. Omdia ranks Twilio as a leader in the CEP space, highlighting its effective customer experience capabilities.
Twilio Inc. (NYSE: TWLO) announces that its Twilio Flex platform powers Toyota Connected North America's (TCNA) Drivelink telematics service, enhancing roadside assistance for over 5.5 million drivers in North America. The platform facilitates quick implementation of new features like geolocation for emergency services. Since its launch, Drivelink has managed over 3 million customer support calls. The collaboration aims to improve driver safety and experience while enabling future innovations.