Twilio Inc. - TWLO STOCK NEWS

Twilio (NYSE: TWLO) has announced the launch of Segment Unify, a real-time identity resolution solution designed to enhance customer engagement. This new feature allows businesses to merge customer histories into single profiles and sync them effortlessly with various data platforms. Segment Unify aims to lower acquisition costs and boost customer lifetime value through personalized engagements. Notably, Twilio has been recognized as #1 in Customer Data Platform market share for three consecutive years by IDC. The solution supports automated data management, enabling businesses to deliver tailored experiences that meet rising consumer expectations for personalization.

KORE Group Holdings (NYSE:KORE) has reached an agreement to acquire Twilio's (NYSE:TWLO) IoT business unit, which will enhance KORE's IoT solutions and customer base. Under the deal, KORE will issue 10 million shares, representing about 11.5% of its outstanding shares, to Twilio as payment. The acquisition aims to provide a comprehensive suite for building and managing IoT operations, leveraging Twilio's digital expertise and KORE's connectivity solutions. This strategic move is positioned to accelerate KORE's growth and establish its place as a leader in the IoT sector.

On March 14, 2023, PolyAI announced its integration with Twilio's Flex and Programmable Voice following a recent $40 million Series B funding round, in which Twilio Ventures participated. This collaboration enables customers to use PolyAI's conversational assistants for resolving queries over the phone, enhancing customer experience and operational efficiency. Despite self-service options, only 9% of queries are resolved through digital channels, emphasizing the need for effective IVR systems. The integration is accessible via a Marketplace Stream Connector within the Twilio console, facilitating seamless customer interactions.

Qualtrics (NASDAQ: XM) and Twilio (NYSE: TWLO) have announced a partnership expansion to introduce a no-code connector. This integration will enable real-time data sharing between Twilio Segment and Qualtrics Experience iD, allowing companies to merge operational and experience data for personalized customer interactions. Recent research highlights that 62% of consumers expect tailored experiences, emphasizing the importance of data unification. The integration enhances customer profiles by combining behavioral and sentiment data, improving engagement. Available at no extra cost, this connector marks a significant development for businesses seeking to enhance customer satisfaction.

Twilio (NYSE: TWLO) announced that Co-Founder and CEO Jeff Lawson will participate in a fireside chat at the Morgan Stanley Technology, Media & Telecom Conference on March 8, 2023, at 3:55 p.m. (PT). A live webcast will be accessible on Twilio's investor relations website, providing insights into the company’s customer engagement strategies. Twilio's platform is trusted by businesses globally to enhance customer relationships through intelligent communication.

The event highlights Twilio's commitment to transparency, using its investor relations website and social media for disclosures.

Twilio reported a fourth-quarter revenue of $1.02 billion, a 22% increase year-over-year, with organic revenue growth of 21%. Despite a GAAP loss from operations of $218.6 million, non-GAAP income reached $32.9 million. The company announced a $1.0 billion share repurchase program and a 17% workforce reduction to improve profitability. Twilio is restructuring into two business units and updating guidance for 2023 with anticipated revenue between $995 million and $1.005 billion in Q1. The gross net loss per share in Q4 2022 was $1.24, showing an improvement from $1.63 in the previous year.

The fourth annual Customer Data Platform (CDP) Report from Twilio Segment (NYSE: TWLO) highlights the rapid growth of enterprise solutions and increased data warehouse usage among its 25,000+ customers. In 2022, the platform recorded over 11.7 trillion API calls, evidencing the rise in customer data volume. Companies are now focusing on data activation to enhance efficiency. Key findings include a shift towards smarter data collection, significant growth in enterprise solutions, and a surge in data warehouses, with 53% of customers utilizing them. Additionally, 23.4 million user data deletion requests were processed, a 69% increase from 2021.

Twilio Inc. (NYSE: TWLO) announced its fourth quarter and full year 2022 results to be released on February 15, 2023, after market close. A conference call will take place at 2:00 p.m. PT to discuss the results with investors. Registration for the call is available online. The company emphasizes its role in providing real-time, personalized customer engagement solutions globally, serving millions of developers and businesses across 180 countries. Investors can access a replay of the call post-event and follow Twilio's updates via their investor relations website and social media channels.

Twilio (NYSE: TWLO) has announced its decision to voluntarily delist its Class A common stock from the Long-Term Stock Exchange (LTSE) effective December 29, 2022. This move comes as part of the company's strategy to focus on non-GAAP operating profitability starting in 2023, prompting a review of discretionary expenses. The costs associated with the dual listing were deemed unjustifiable. Post-delisting, Twilio will continue to trade solely on the New York Stock Exchange.