TP Specialized Services company PSG Global Solutions launches digital recruiter Anna AI to help staffing organizations drive recruitment at scale
TP (TLPFY)'s subsidiary PSG Global Solutions has launched Anna AI, an advanced digital recruiter designed to transform recruitment processes. Part of TP's 'Future Forward' strategic initiative, Anna AI leverages the company's TP.ai FAB platform to combine AI technology with human expertise.
The AI-powered solution has demonstrated impressive early results, including up to 2.5x increase in recruiter productivity and up to 4x increase in daily hires. Anna AI supports 24/7 recruitment operations across all time zones, handling tasks from screening to onboarding while maintaining compliance with GDPR, HIPAA, EEOC, and TCPA standards.
TP (TLPFY), tramite la sua controllata PSG Global Solutions, ha lanciato Anna AI, un avanzato recruiter digitale progettato per rivoluzionare i processi di selezione del personale. Parte dell'iniziativa strategica 'Future Forward' di TP, Anna AI sfrutta la piattaforma TP.ai FAB dell'azienda per integrare tecnologia AI con competenze umane.
La soluzione basata sull'intelligenza artificiale ha mostrato risultati promettenti fin da subito, con un aumento della produttività dei recruiter fino a 2,5 volte e un incremento delle assunzioni giornaliere fino a 4 volte. Anna AI supporta operazioni di reclutamento 24/7 in tutti i fusi orari, gestendo attività dalla selezione all'onboarding, garantendo il rispetto delle normative GDPR, HIPAA, EEOC e TCPA.
TP (TLPFY), a través de su subsidiaria PSG Global Solutions, ha lanzado Anna AI, un reclutador digital avanzado diseñado para transformar los procesos de selección. Parte de la iniciativa estratégica 'Future Forward' de TP, Anna AI utiliza la plataforma TP.ai FAB de la compañía para combinar tecnología de IA con experiencia humana.
La solución impulsada por IA ha demostrado resultados iniciales impresionantes, incluyendo un aumento de hasta 2.5 veces en la productividad de los reclutadores y hasta 4 veces más contrataciones diarias. Anna AI soporta operaciones de reclutamiento 24/7 en todas las zonas horarias, manejando tareas desde la selección hasta la incorporación, cumpliendo con las normativas GDPR, HIPAA, EEOC y TCPA.
TP (TLPFY)의 자회사 PSG Global Solutions가 채용 프로세스를 혁신하기 위해 설계된 고급 디지털 리크루터 Anna AI를 출시했습니다. TP의 'Future Forward' 전략 이니셔티브의 일환으로, Anna AI는 회사의 TP.ai FAB 플랫폼을 활용하여 AI 기술과 인간 전문성을 결합합니다.
이 AI 기반 솔루션은 초기부터 인상적인 성과를 보여주었으며, 리크루터 생산성이 최대 2.5배 증가하고 일일 채용 수가 최대 4배 증가했습니다. Anna AI는 GDPR, HIPAA, EEOC, TCPA 기준을 준수하면서 모든 시간대에서 24시간 채용 운영을 지원하며, 선별부터 온보딩까지 다양한 업무를 처리합니다.
TP (TLPFY), via sa filiale PSG Global Solutions, a lancé Anna AI, un recruteur numérique avancé conçu pour transformer les processus de recrutement. Dans le cadre de l’initiative stratégique « Future Forward » de TP, Anna AI utilise la plateforme TP.ai FAB de l’entreprise pour allier technologie IA et expertise humaine.
La solution alimentée par l’IA a démontré des résultats précoces impressionnants, avec une augmentation de la productivité des recruteurs jusqu’à 2,5 fois et une multiplication par 4 des embauches quotidiennes. Anna AI prend en charge les opérations de recrutement 24h/24 et 7j/7 dans tous les fuseaux horaires, gérant les tâches de la présélection à l’intégration tout en respectant les normes GDPR, HIPAA, EEOC et TCPA.
Die Tochtergesellschaft PSG Global Solutions von TP (TLPFY) hat Anna AI vorgestellt, einen fortschrittlichen digitalen Recruiter, der die Rekrutierungsprozesse revolutionieren soll. Als Teil der strategischen Initiative 'Future Forward' von TP nutzt Anna AI die TP.ai FAB-Plattform des Unternehmens, um KI-Technologie mit menschlicher Expertise zu verbinden.
Die KI-gestützte Lösung hat bereits beeindruckende erste Ergebnisse erzielt, darunter eine bis zu 2,5-fache Steigerung der Produktivität von Recruitern und bis zu 4-fache Steigerung der täglichen Einstellungen. Anna AI unterstützt rund um die Uhr Rekrutierungsprozesse in allen Zeitzonen und übernimmt Aufgaben von der Vorauswahl bis zum Onboarding, wobei sie die Einhaltung der Standards GDPR, HIPAA, EEOC und TCPA gewährleistet.
- Early results show up to 2.5x increase in recruiter productivity and 4x increase in daily hires
- 24/7 operational capability across all time zones enables unlimited simultaneous interviews
- Integration with PSG and TP's broader tech capabilities enhances recruitment efficiency
- Compliant with major regulations including GDPR, HIPAA, EEOC, and TCPA
- None.
- Anna AI is part of TP's new strategic initiative, 'Future Forward", to expand growth and deliver long-term value by intelligently orchestrating AI with human empathy and expertise
- Powered with advanced AI, digital recruiter 'Anna AI' has increased recruiter productivity by up to 2.5x, and increased the number of hires by up to 4x
The launch is part of TP's new strategic 'Future Forward' initiative, which focuses on bringing together human expertise with advanced AI technology to create new business opportunities for the company. Anna AI's technology follows the framework of TP.ai FAB (Foundational AI Backbone), TP's AI orchestration platform designed to seamlessly integrate artificial intelligence, human expertise, and automation at scale.
"Anna AI is not just another AI tool – it is a transformational solution for how recruiters engage, evaluate, and hire at scale," said Dave Bethea, President and CEO at PSG. "The strong early results and enthusiastic client feedback confirm that Anna is setting a new standard for the future of recruiting."
Scalable, Human-Led, AI-Powered Recruitment for End-to-End Hiring
Anna AI supports the full recruitment lifecycle — from screening to scheduling, interviewing, and onboarding. It conducts interviews autonomously, understands natural language (including tone and intent), and tailors conversations to each candidate's profile. The result is a consistently high-quality, engaging experience for every applicant.
By automating repetitive tasks and augmenting recruiter capabilities, Anna AI helps recruitment teams focus on strategic, high-value activities while maintaining a personalized, brand-aligned candidate journey. Anna also integrates seamlessly with human-in-the-loop processes, ensuring that critical decisions remain people-led.
Key features and benefits:
- Scalable & Always-On: Conducts unlimited interviews and screenings simultaneously, 24/7, across all time zones.
- High-Impact Results: Early data shows an up to 2.5x increase in recruiter productivity and an up to 4x increase in daily hires.
- Customizable Experience: Multilingual and fully configurable to reflect each employer's brand voice and recruiting strategy across channels including voice, chat, email, and SMS.
- Integrations with PSG and TP's broader tech capabilities: Anna AI leverages sentiment analysis technologies and candidate experience measurement technologies to improve on a human-only recruiting experience.
- Compliance: Compliant with GDPR, HIPAA, EEOC, and TCPA standards, and continuous innovation based on NIST AI guidelines
ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world's biggest brands and their customers. The Group's comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group's local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2024, Teleperformance reported consolidated revenue of
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo
For more information: www.tp.com.
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