TP awarded Frost & Sullivan's 2025 Company of the Year for North American security in the customer experience management industry
TP (OTC:TLPFY) has been awarded Frost & Sullivan's 2025 North American Company of the Year for security in the customer experience management industry. The company's comprehensive cybersecurity framework demonstrates exceptional performance, with the ability to detect unauthorized changes within 2 minutes and automatically resolve 98% of threats.
The recognition highlights TP's advanced security features including AI-driven fraud analytics, biometric access controls, and FIDO2 security keys. The company's proprietary tools like TP Protect can detect and prevent fraud within 24 hours. TP maintains ISO 27001 and PCI DSS certifications while utilizing a unified cloud-based framework for real-time threat detection across multiple IT environments.
TP (OTC:TLPFY) è stata premiata come Azienda dell'Anno 2025 per la sicurezza nel settore della gestione dell'esperienza cliente da Frost & Sullivan per il Nord America. Il suo completo framework di cybersecurity dimostra prestazioni eccezionali, con la capacità di rilevare modifiche non autorizzate in meno di 2 minuti e risolvere automaticamente il 98% delle minacce.
Il riconoscimento evidenzia le avanzate funzionalità di sicurezza di TP, tra cui analisi antifrode basate su AI, controlli di accesso biometrici e chiavi di sicurezza FIDO2. Gli strumenti proprietari dell'azienda come TP Protect sono in grado di rilevare e prevenire frodi entro 24 ore. TP mantiene le certificazioni ISO 27001 e PCI DSS, utilizzando un framework unificato basato su cloud per la rilevazione in tempo reale delle minacce in diversi ambienti IT.
TP (OTC:TLPFY) ha sido galardonada como Compañía del Año 2025 en América del Norte por Frost & Sullivan en el sector de seguridad en la gestión de la experiencia del cliente. El completo marco de ciberseguridad de la empresa muestra un rendimiento excepcional, con la capacidad de detectar cambios no autorizados en menos de 2 minutos y resolver automáticamente el 98% de las amenazas.
El reconocimiento destaca las avanzadas características de seguridad de TP, incluyendo análisis antifraude impulsados por IA, controles de acceso biométricos y llaves de seguridad FIDO2. Las herramientas propietarias de la compañía, como TP Protect, pueden detectar y prevenir fraudes en un plazo de 24 horas. TP mantiene las certificaciones ISO 27001 y PCI DSS, utilizando un marco unificado basado en la nube para la detección en tiempo real de amenazas en múltiples entornos IT.
TP (OTC:TLPFY)는 고객 경험 관리 산업에서 보안 부문 2025년 북미 올해의 기업으로 Frost & Sullivan의 상을 받았습니다. 회사의 종합 사이버 보안 프레임워크는 2분 이내에 무단 변경을 감지하고 위협의 98%를 자동으로 해결하는 뛰어난 성능을 보여줍니다.
이 수상은 AI 기반 사기 분석, 생체 인식 접근 제어, FIDO2 보안 키 등 TP의 첨단 보안 기능을 강조합니다. TP Protect와 같은 독자적인 도구는 24시간 이내에 사기를 감지하고 방지할 수 있습니다. TP는 ISO 27001 및 PCI DSS 인증을 유지하며 여러 IT 환경에서 실시간 위협 감지를 위한 통합 클라우드 기반 프레임워크를 활용합니다.
TP (OTC:TLPFY) a reçu le titre d'Entreprise de l'Année 2025 en Amérique du Nord pour la sécurité dans l'industrie de la gestion de l'expérience client, décerné par Frost & Sullivan. Le cadre complet de cybersécurité de la société démontre une performance exceptionnelle, avec la capacité de détecter les modifications non autorisées en moins de 2 minutes et de résoudre automatiquement 98 % des menaces.
Cette reconnaissance met en lumière les fonctionnalités avancées de sécurité de TP, notamment l'analyse antifraude pilotée par l'IA, les contrôles d'accès biométriques et les clés de sécurité FIDO2. Les outils propriétaires de l'entreprise, tels que TP Protect, peuvent détecter et prévenir la fraude en moins de 24 heures. TP conserve les certifications ISO 27001 et PCI DSS tout en utilisant un cadre unifié basé sur le cloud pour la détection en temps réel des menaces dans plusieurs environnements informatiques.
TP (OTC:TLPFY) wurde von Frost & Sullivan als Nordamerikanisches Unternehmen des Jahres 2025 für Sicherheit im Bereich Customer Experience Management ausgezeichnet. Das umfassende Cybersicherheits-Framework des Unternehmens zeigt herausragende Leistung mit der Fähigkeit, unautorisierte Änderungen innerhalb von 2 Minuten zu erkennen und 98 % der Bedrohungen automatisch zu beheben.
Die Auszeichnung hebt TPs fortschrittliche Sicherheitsfunktionen hervor, darunter KI-gestützte Betrugsanalysen, biometrische Zugangskontrollen und FIDO2-Sicherheitsschlüssel. Die firmeneigenen Tools wie TP Protect können Betrug innerhalb von 24 Stunden erkennen und verhindern. TP hält die ISO 27001- und PCI DSS-Zertifizierungen und nutzt ein einheitliches cloudbasiertes Framework zur Echtzeit-Erkennung von Bedrohungen in verschiedenen IT-Umgebungen.
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TP recognized for its robust cybersecurity framework and approach that integrates automation, AI-driven fraud analytics, and proactive threat mitigation strategies
Security concerns are on the rise in the CX industry, with digitalization exposing organizations to more risks, such as data breaches, identity theft, and cyberattacks. Consumers prefer brands that prioritize their privacy, communicate openly, and take proactive steps to safeguard sensitive information. Organizations that embed security into their CX strategy differentiate themselves by fostering customer confidence and long-term loyalty, according to Sebastian Menutti, Research Director, Customer Experience at Frost & Sullivan.
TP's cybersecurity infrastructure detects unauthorized changes within two minutes and resolves
"The company's cybersecurity strategy prioritizes real-time monitoring, rapid response, and automation," Menutti said. "Its system detects unauthorized changes within an average of two minutes and mitigates them in under 15 minutes. This level of responsiveness prevents service disruptions and ensures business continuity, a critical factor for clients relying on TP's secure environment."
"At TP, we are proud to take a rigorous and holistic approach to security through our advanced frameworks, intelligent automation and by fostering a security-first culture," said Christian Muus, Global CISO at TP. "The Frost & Sullivan report recognizes TP as a trusted partner in security because of our proprietary solutions, proactive approach to cybersecurity, and ability to adapt quickly to evolving cyber threats."
Additional enhanced TP security features that Frost & Sullivan noted include biometric access controls and FIDO2 security keys to protect privileged accounts. TP uses a unified, cloud-based framework that allows real-time threat detection across multiple IT environments. TP also collaborates with other business process outsourcing (BPO) providers to improve industry-wide cybersecurity practices through real-time cyber threat intelligence sharing, which allows industry peers to respond proactively to emerging threats.
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Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world's biggest brands and their customers. The Group's comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group's local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2024, Teleperformance reported consolidated revenue of
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For more information: www.tp.com.
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