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Sprout Social Announces Third Quarter 2024 Financial Results

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Sprout Social reported Q3 2024 financial results with revenue of $102.6 million, up 20% year-over-year. The company achieved non-GAAP operating income of $7.5 million, improving from a loss of $0.6 million in Q3 2023. Total RPO reached $311.5 million, up 36% year-over-year, while cRPO grew 31% to $220.7 million. Customer growth remained strong with 9,119 customers contributing over $10,000 in ARR (up 12%) and 1,610 customers contributing over $50,000 in ARR (up 29%). For Q4 2024, Sprout Social expects revenue between $106.3-107.1 million and non-GAAP operating income of $8.7-9.5 million.

Sprout Social ha riportato i risultati finanziari del terzo trimestre del 2024, con un fatturato di 102,6 milioni di dollari, in aumento del 20% rispetto all'anno precedente. L'azienda ha raggiunto un utile operativo non-GAAP di 7,5 milioni di dollari, migliorando rispetto a una perdita di 0,6 milioni di dollari nel terzo trimestre del 2023. Il totale del RPO ha raggiunto i 311,5 milioni di dollari, in aumento del 36% rispetto all'anno precedente, mentre il cRPO è cresciuto del 31% raggiungendo i 220,7 milioni di dollari. La crescita dei clienti è rimasta forte, con 9.119 clienti che contribuiscono con oltre 10.000 dollari in ARR (in aumento del 12%) e 1.610 clienti che contribuiscono con oltre 50.000 dollari in ARR (in aumento del 29%). Per il quarto trimestre del 2024, Sprout Social prevede un fatturato compreso tra 106,3 e 107,1 milioni di dollari e un utile operativo non-GAAP tra 8,7 e 9,5 milioni di dollari.

Sprout Social informó los resultados financieros del tercer trimestre de 2024, con ingresos de 102,6 millones de dólares, un aumento del 20% interanual. La empresa logró un ingreso operativo no-GAAP de 7,5 millones de dólares, mejorando desde una pérdida de 0,6 millones de dólares en el tercer trimestre de 2023. El total del RPO alcanzó los 311,5 millones de dólares, un incremento del 36% respecto al año anterior, mientras que el cRPO creció un 31%, alcanzando los 220,7 millones de dólares. El crecimiento de clientes se mantuvo fuerte, con 9,119 clientes contribuyendo con más de 10,000 dólares en ARR (un aumento del 12%) y 1,610 clientes contribuyendo con más de 50,000 dólares en ARR (un aumento del 29%). Para el cuarto trimestre de 2024, Sprout Social espera ingresos entre 106,3 y 107,1 millones de dólares y un ingreso operativo no-GAAP de entre 8,7 y 9,5 millones de dólares.

Sprout Social은 2024년 3분기 재무 실적을 보고하며 1억 2천6백만 달러의 수익을 기록했으며, 이는 전년 대비 20% 증가한 수치입니다. 회사는 비-GAAP 운영 수익 750만 달러를 달성했으며, 이는 2023년 3분기의 60만 달러 손실에서 개선된 것입니다. 총 RPO는 3억 1천1백5십만 달러에 도달했으며, 이는 전년 대비 36% 증가했으며, cRPO는 31% 증가하여 2억 2천7백만 달러에 이릅니다. 고객 성장은 여전히 강력하게 유지되었으며, 9,119명의 고객이 연간 반복 수익(ARR)에서 1만 달러 이상을 기여했으며(12% 증가) 1,610명의 고객이 5만 달러 이상을 기여했습니다(29% 증가). 2024년 4분기에는 Sprout Social이 1억 6천3백만에서 1억 7천1백만 달러 사이의 수익과 870만에서 950만 달러의 비-GAAP 운영 수익을 기대하고 있습니다.

Sprout Social a annoncé les résultats financiers du troisième trimestre 2024, avec un chiffre d'affaires de 102,6 millions de dollars, en hausse de 20 % par rapport à l'année précédente. L'entreprise a atteint un bénéfice d'exploitation non-GAAP de 7,5 millions de dollars, s'améliorant par rapport à une perte de 0,6 million de dollars au troisième trimestre 2023. Le total des RPO a atteint 311,5 millions de dollars, en hausse de 36 % par rapport à l'année précédente, tandis que le cRPO a crû de 31 % pour atteindre 220,7 millions de dollars. La croissance du nombre de clients est restée forte, avec 9.119 clients contribuant à plus de 10.000 dollars en ARR (en hausse de 12 %) et 1.610 clients contribuant à plus de 50.000 dollars en ARR (en hausse de 29 %). Pour le quatrième trimestre 2024, Sprout Social prévoit un chiffre d'affaires compris entre 106,3 et 107,1 millions de dollars et un bénéfice d'exploitation non-GAAP entre 8,7 et 9,5 millions de dollars.

Sprout Social hat die finanziellen Ergebnisse des dritten Quartals 2024 veröffentlicht, mit einem Umsatz von 102,6 Millionen Dollar, was einem Anstieg von 20% im Vergleich zum Vorjahr entspricht. Das Unternehmen erzielte non-GAAP-Betriebsergebnisse von 7,5 Millionen Dollar, was eine Verbesserung gegenüber einem Verlust von 0,6 Millionen Dollar im dritten Quartal 2023 darstellt. Das gesamte RPO erreichte 311,5 Millionen Dollar, was einem Anstieg von 36% im Vergleich zum Vorjahr entspricht, während das cRPO um 31% auf 220,7 Millionen Dollar wuchs. Das Kundenwachstum blieb stark, mit 9.119 Kunden, die über 10.000 Dollar im ARR (ein Anstieg von 12%) beitrugen, und 1.610 Kunden, die über 50.000 Dollar im ARR (ein Anstieg von 29%) beitrugen. Für das vierte Quartal 2024 erwartet Sprout Social einen Umsatz zwischen 106,3 und 107,1 Millionen Dollar sowie ein non-GAAP-Betriebsergebnis von 8,7 bis 9,5 Millionen Dollar.

Positive
  • Revenue growth of 20% YoY to $102.6 million
  • Improved non-GAAP operating income to $7.5 million from -$0.6 million
  • Total RPO up 36% YoY to $311.5 million
  • 29% growth in high-value customers ($50,000+ ARR)
  • Positive free cash flow of $9.3 million vs -$3.4 million in Q3 2023
Negative
  • GAAP operating loss of $16.9 million
  • GAAP net loss of $17.1 million
  • Cash and equivalents decreased to $91.5 million from $93.2 million in Q2 2024

Insights

The Q3 2024 results show significant progress in Sprout Social's financial health. Revenue growth of 20% to $102.6 million demonstrates strong market demand. The shift from a non-GAAP operating loss of $0.6 million in Q3 2023 to an income of $7.5 million marks a important turning point in profitability.

Key performance indicators are robust: cRPO growth of 31% and enterprise customer growth of 29% indicate successful upmarket expansion. The improvement in free cash flow from negative $3.4 million to positive $9.3 million strengthens the company's financial position.

The Q4 guidance projecting revenue between $106.3-107.1 million suggests continued momentum. The transition to profitability and strong enterprise customer acquisition positions Sprout Social favorably in the competitive social media management software market.

Sprout Social's enterprise segment expansion is particularly noteworthy, with 1,610 customers now contributing over $50,000 in ARR. The addition of major brands like Zoom, Honda and Campbell's validates the platform's enterprise-grade capabilities.

The AWS Marketplace integration and enhanced Salesforce connectivity through Agentforce demonstrate strategic focus on enterprise accessibility and integration. These developments, combined with G2's top rankings across 94 reports, strengthen Sprout's competitive positioning in the enterprise market.

The appointment of Mike Wolff as CRO aligns with the company's enterprise focus and global expansion strategy. With a solid cash position of $91.5 million, Sprout is well-equipped to continue its market expansion and product development initiatives.

CHICAGO, Nov. 07, 2024 (GLOBE NEWSWIRE) -- Sprout Social, Inc. (“Sprout Social”, the “Company”) (Nasdaq: SPT), an industry-leading provider of cloud-based social media management software, today announced financial results for its third quarter ended September 30, 2024.

“The Sprout team delivered a solid third quarter, driving 20% revenue growth and 31% growth in cRPO as we executed our strategy across key company metrics. Sprout continues to focus on product leadership and expanding our competitive position within the Enterprise segment as these customers leverage the power of Social to drive their digital strategies,” said Ryan Barretto, CEO.

Third Quarter 2024 Financial Highlights

Revenue

  • Revenue was $102.6 million, up 20% compared to the third quarter of 2023.
  • Total remaining performance obligations (RPO) of $311.5 million as of September 30, 2024, up 36% year-over-year.
  • Current remaining performance obligations (cRPO) of $220.7 million as of September 30, 2024, up 31% year-over-year.

Operating Income (Loss)

  • GAAP operating loss was ($16.9) million, compared to ($24.2) million in the third quarter of 2023.
  • Non-GAAP operating income (loss) was $7.5 million, compared to ($0.6) million in the third quarter of 2023.

Net Loss

  • GAAP net loss was ($17.1) million, compared to ($23.0) million in the third quarter of 2023.
  • Non-GAAP net income (loss) was $7.3 million, compared to ($0.6) million in the third quarter of 2023.
  • GAAP net loss per share was ($0.30) based on 57.2 million weighted-average shares of common stock outstanding, compared to ($0.41) based on 55.8 million weighted-average shares of common stock outstanding in the third quarter of 2023.
  • Non-GAAP net income (loss) per share was $0.13 based on 57.2 million weighted-average shares of common stock outstanding, compared to ($0.01) based on 55.8 million weighted-average shares of common stock outstanding in the third quarter of 2023.

Cash

  • Cash and equivalents and marketable securities totaled $91.5 million as of September 30, 2024, compared to $93.2 million as of June 30, 2024.
  • Net cash generated by (used in) operating activities was $9.0 million, compared to ($5.5) million in the third quarter of 2023.
  • Non-GAAP free cash flow was $9.3 million, compared to ($3.4) million in the third quarter of 2023.

See “Use of Non-GAAP Financial Measures” below for definitions of Non-GAAP operating income (loss), Non-GAAP net income (loss), Non-GAAP net income (loss) per share, non-GAAP free cash flow, dollar-based net retention rate and dollar-based net retention rate excluding small-and-medium-sized business customers and the financial tables that accompany this release for reconciliations of our non-GAAP measures to their closest comparable GAAP measures. See “Customer Metrics” below for how Sprout Social defines the number of customers contributing over $10,000 in ARR and the number of customers contributing over $50,000 in ARR.

Customer Metrics

  • Grew number of customers contributing over $10,000 in ARR to 9,119 customers as of September 30, 2024, up 12% compared to September 30, 2023.
  • Grew number of customers contributing over $50,000 in ARR to 1,610 customers as of September 30, 2024, up 29% compared to September 30, 2023.

Recent Customer Highlights

  • During the third quarter, we had the opportunity to grow with new and existing customers like: Zoom, Honda, Campbell’s, Church and Dwight, AGI, Valvoline Global, Valvoline Instant Oil Change, the United States Coast Guard, Mattress Firm, Constellation Energy Corp, Banco de Oro, and Scrub Daddy.

Recent Business Highlights

Sprout Social recently:

  • Named Mike Wolff as Chief Revenue Officer to oversee Sprout’s global Sales, Success and Partnerships organization. He will focus on the continued global growth and expansion of Sprout’s innovative offerings. (link)
  • Named #1 in 94 Reports in G2’s 2024 Fall Reports, expanding its leadership across global markets and business segments (link)
  • Launched new Salesforce integration using Agentforce to assist service reps (link)
  • Unveiled latest product innovations to streamline marketers’ work, accelerate business insights with AI, and simplify social customer service (link)
  • Joined the AWS Marketplace to help customers simplify the procurement process, streamline billing, and gain faster time to value (link)

Fourth Quarter and 2024 Financial Outlook

For the fourth quarter of 2024, the Company currently expects:

  • Total revenue between $106.3 million and $107.1 million.
  • Non-GAAP operating income to be between $8.7 million and $9.5 million.
  • Non-GAAP net income per share of between $0.15 and $0.16 based on approximately 57.6 million weighted-average shares of common stock outstanding.

For the full year 2024, the Company currently expects:

  • Total revenue to be between $405.1 million and $405.9 million.
  • Non-GAAP operating income between $27.5 million and $28.3 million, including an estimated benefit from the deferred commission accounting change, which will affect all future periods.
  • Non-GAAP net income per share between $0.46 and $0.47 based on approximately 57.0 million weighted-average shares of common stock outstanding.

The Company’s fourth quarter and 2024 financial outlook is based on a number of assumptions that are subject to change and many of which are outside the Company’s control. If actual results vary from these assumptions, the Company’s expectations may change. There can be no assurance that the Company will achieve these results.

The Company does not provide guidance for operating loss, the most directly comparable GAAP measure to non-GAAP operating income, net loss per share, the most directly comparable GAAP measure to non-GAAP net income per share, or operating margin, the most directly comparable GAAP measure to Non-GAAP operating margin, and similarly cannot provide a reconciliation between its forecasted non-GAAP operating income, non-GAAP net income per share and non-GAAP operating margin and these comparable GAAP measures without unreasonable effort due to the unavailability of reliable estimates for certain items. These items are not within the Company’s control and may vary greatly between periods and could significantly impact future financial results.

Conference Call Information

The financial results and business highlights will be discussed on a conference call and webcast scheduled at 4:00 p.m. Central Time (5:00 p.m. Eastern Time) today, November 7, 2024. Online registration for this event conference call can be found at https://registrations.events/direct/Q4I1913184. The live webcast of the conference call can be accessed from Sprout Social’s investor relations website at http://investors.sproutsocial.com.

Following completion of the events, a webcast replay will also be available at http://investors.sproutsocial.com for 12 months.

About Sprout Social

Sprout Social is a global leader in social media management and analytics software. Sprout’s unified platform puts powerful social data into the hands of approximately 30,000 brands so they can make strategic decisions that drive business growth and innovation. With a full suite of social media management solutions, Sprout offers comprehensive publishing and engagement functionality, customer care, connected workflows and AI-powered business intelligence. Sprout’s award-winning software operates across all major social media networks and digital platforms. For more information about Sprout Social (NASDAQ: SPT), visit sproutsocial.com.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. In some cases, you can identify forward-looking statements by terms such as “anticipate,” “believe,” “can,” “continue,” “could,” “estimate,” “expect,” “explore,” “intend,” “long-term model,” “may,” “medium to longer term goals,” “might” “outlook,” “plan,” “potential,” “predict,” “project,” “should,” “strategy,” “target,” “will,” “would,” or the negative of these terms, and similar expressions intended to identify forward-looking statements. However, not all forward-looking statements contain these identifying words. These statements may relate to our market size and growth strategy, our estimated and projected costs, margins, revenue, expenditures and customer and financial growth rates, our Q4 2024 and full year 2024 financial outlook, our plans and objectives for future operations, growth, initiatives or strategies. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the forward-looking statements. These assumptions, uncertainties and risks include that, among others: we may not be able to sustain our revenue and customer growth rate in the future; price increases have and may continue to negatively impact demand for our products, customer acquisition and retention and reduce the total number of customers or customer additions; our business would be harmed by any significant interruptions, delays or outages in services from our platform, our API providers, or certain social media platforms; if we are unable to attract potential customers through unpaid channels, convert this traffic to free trials or convert free trials to paid subscriptions, our business and results of operations may be adversely affected; we may be unable to successfully enter new markets, manage our international expansion and comply with any applicable international laws and regulations; we may be unable to integrate acquired businesses or technologies successfully or achieve the expected benefits of such acquisitions and investments; unstable market and economic conditions, such as recession risks, effects of inflation, labor shortages, supply chain issues, high interest rates, and the impacts of current and potential future bank failures and impacts of ongoing overseas conflicts, have and could continue to adversely impact our business and that of our existing and prospective customers, which may result in reduced demand for our products; we may not be able to generate sufficient cash to service our indebtedness; covenants in our credit agreement may restrict our operations, and if we do not effectively manage our business to comply with these covenants, our financial condition could be adversely impacted; any cybersecurity-related attack, significant data breach or disruption of the information technology systems or networks on which we rely could negatively affect our business; changing regulations relating to privacy, information security and data protection could increase our costs, affect or limit how we collect and use personal information and harm our brand; and risks related to ongoing legal proceedings. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are included under the caption “Risk Factors” and elsewhere in our filings with the Securities and Exchange Commission (the “SEC”), including our Annual Report on Form 10-K for the year ended December 31, 2023 filed with the SEC on February 23, 2024, as well as any future reports that we file with the SEC. Moreover, you should interpret many of the risks identified in those reports as being heightened as a result of the current instability in market and economic conditions. Forward-looking statements speak only as of the date the statements are made and are based on information available to Sprout Social at the time those statements are made and/or management's good faith belief as of that time with respect to future events. Sprout Social assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made, except as required by law.

Use of Non-GAAP Financial Measures

We have provided in this press release certain financial information that has not been prepared in accordance with generally accepted accounting principles in the United States (“GAAP”). Our management uses these non-GAAP financial measures internally in analyzing our financial results and believes that use of these non-GAAP financial measures is useful to investors as an additional tool to evaluate ongoing operating results and trends and in comparing our financial results with other companies in our industry, many of which present similar non-GAAP financial measures. Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable financial measures prepared in accordance with GAAP and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. A reconciliation of our historical non-GAAP financial measures to the most directly comparable GAAP measures has been provided in the financial statement tables included in this press release, and investors are encouraged to review these reconciliations.

Non-GAAP gross profit. We define non-GAAP gross profit as GAAP gross profit, excluding stock-based compensation expense and amortization expense associated with the acquired developed technology from our acquisition of Tagger Media, Inc. (the “Tagger acquisition”). We believe non-GAAP gross profit provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as it eliminates the effect of stock-based compensation and amortization expense, which are often unrelated to overall operating performance. In 2023, we revised our definition of non-GAAP gross profit to exclude amortization expense associated with the acquired developed technology from the Tagger acquisition.

Non-GAAP gross margin. We define non-GAAP gross margin as non-GAAP gross profit as a percentage of revenue.

Non-GAAP operating income (loss). We define non-GAAP operating income (loss) as GAAP loss from operations, excluding stock-based compensation expense, acquisition-related expenses and amortization expense associated with the acquired intangible assets from the Tagger acquisition. We believe non-GAAP operating income (loss) provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as it eliminates the effect of stock-based compensation, acquisition-related expenses and amortization expense, which are often unrelated to overall operating performance. In 2023, we revised our definition of non-GAAP operating income (loss) to exclude acquisition-related expenses in connection with the Tagger acquisition and amortization expense associated with the acquired intangible assets from the Tagger acquisition.

Non-GAAP operating margin. We define non-GAAP operating margin as non-GAAP operating income (loss) as a percentage of revenue.

Non-GAAP net income (loss). We define non-GAAP net income (loss) as GAAP net loss, excluding stock-based compensation expense, acquisition-related expenses, amortization expense associated with the acquired intangible assets from the Tagger acquisition and tax benefits due to changes in valuation allowances from business acquisitions. We believe non-GAAP net income (loss) provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as this non-GAAP financial measure eliminates the effect of stock-based compensation, acquisition-related expenses, amortization expense and tax benefits due to changes in valuation allowances from business acquisitions, which are often unrelated to overall operating performance. In 2023, we revised our definition of non-GAAP net income (loss) to exclude acquisition-related expenses in connection with the Tagger acquisition, amortization expense associated with the acquired intangible assets from the Tagger acquisition and tax benefits recognized from changes in the valuation allowance associated with our acquisition of Tagger.

Non-GAAP net income (loss) per share. We define non-GAAP net income (loss) per share as GAAP net loss per share attributable to common shareholders, basic and diluted, excluding stock-based compensation expense, acquisition-related expenses, amortization expense associated with the acquired intangible assets from the Tagger acquisition and tax benefits due to changes in valuation allowances from business acquisitions. We believe non-GAAP net income (loss) per share provides our management and investors consistency and comparability with our past financial performance and facilitates period-to-period comparisons of operations, as this non-GAAP financial measure eliminates the effect of stock-based compensation, acquisition-related expenses, amortization expense and tax benefits due to changes in valuation allowances from business acquisitions, which are often unrelated to overall operating performance. In 2023, we revised our definition of non-GAAP net income (loss) per share to exclude acquisition-related expenses in connection with the Tagger acquisition, amortization expense associated with the acquired intangible assets from the Tagger acquisition and tax benefits recognized from changes in the valuation allowance associated with our acquisition of Tagger.

Non-GAAP free cash flow. We define non-GAAP free cash flow as net cash provided by (used in) operating activities less expenditures for property and equipment, acquisition-related costs and interest. Non-GAAP free cash flow does not reflect our future contractual obligations or represent the total increase or decrease in our cash balance for a given period. We believe non-GAAP free cash flow is a useful indicator of liquidity that provides information to management and investors about the amount of cash used in our core operations that, after expenditures for property and equipment, acquisition-related costs and interest, is not available for strategic initiatives. In 2023, we revised our definition of non-GAAP free cash flow to exclude payments related to acquisition-related costs associated with the Tagger acquisition (which are not applicable for the periods presented) and cash paid for interest on our revolving line of credit.

Non-GAAP free cash flow margin. We define non-GAAP free cash flow margin as non-GAAP free cash flow as a percentage of revenue.

Non-GAAP sales and marketing expenses, non-GAAP research and development expenses and non-GAAP general and administrative expenses. Non-GAAP sales and marketing expenses, non-GAAP research and development expenses and non-GAAP general and administrative expenses are defined as sales and marketing expenses, research and development expenses and general and administrative expenses, respectively, less stock-based compensation expense and acquisition-related expenses. We believe these non-GAAP measures provide our management and investors with insight into day-to-day operating expenses given that these measures eliminate the effect of stock-based compensation and acquisition-related expenses. In 2023, we revised our definition of non-GAAP general and administrative expenses to exclude acquisition-related expenses in connection with the Tagger acquisition and amortization expense associated with the acquired intangible assets from the Tagger acquisition.

Key Business Metrics

Annual recurring revenue (“ARR”). We define ARR as the annualized revenue run-rate of subscription agreements from all customers as of the last date of the specified period. We believe ARR is an indicator of the scale of our entire platform while mitigating fluctuations due to seasonality and contract term.

Remaining performance obligations (“RPO”). RPO, or remaining performance obligations, represents contracted revenue that has not yet been recognized, and includes deferred revenue and amounts that will be invoiced and recognized in future periods.

Current remaining performance obligations (“cRPO”). cRPO, or current RPO, represents contracted revenue that has not yet been recognized, and includes deferred revenue and amounts that will be invoiced and recognized in the next 12 months.

Number of customers. We define a customer as a unique account, multiple accounts containing a common non-personal email domain, or multiple accounts governed by a single agreement or entity. We believe that the number of customers using our platform is an indicator of our market penetration.

Number of customers contributing more than $10,000 in ARR. We define number of customers contributing more than $10,000 in ARR as those on a paid subscription plan that had more than $10,000 in ARR as of a period end. We view the number of customers that contribute more than $10,000 in ARR as a measure of our ability to scale with our customers and attract larger organizations. We define a customer as a unique account, multiple accounts containing a common non-personal email domain, or multiple accounts governed by a single agreement or entity. We believe this represents potential for future growth, including expanding within our current customer base.

Number of customers contributing more than $50,000 in ARR. We define number of customers contributing more than $50,000 in ARR as those on a paid subscription plan that had more than $50,000 in ARR as of a period end. We view the number of customers that contribute more than $50,000 in ARR as a measure of our ability to scale with large customers and attract sophisticated organizations. We define a customer as a unique account, multiple accounts containing a common non-personal email domain, or multiple accounts governed by a single agreement or entity. We believe this represents potential for future growth, including expanding within our current customer base.

Dollar-based net retention rate. We calculate dollar-based net retention rate by dividing the ARR from our customers as of December 31st in the reported year by the ARR from those same customers as of December 31st in the previous year. This calculation is net of upsells, contraction, cancellation or expansion during the period but excludes ARR from new customers. We use dollar-based net retention to evaluate the long-term value of our customer relationships, because we believe this metric reflects our ability to retain and expand subscription revenue generated from our existing customers.

Dollar-based net retention rate excluding SMB customers. We calculate dollar-based net retention rate excluding SMB customers by dividing the ARR from all customers excluding ARR from customers that we have identified or that self-identified as having less than 50 employees as of December 31st in the reported year by the ARR from those same customers as of December 31st of the previous year. This calculation is net of upsells, contraction, cancellation or expansion during the period but excludes ARR from new customers. We used dollar-based net retention excluding SMB customers to evaluate the long-term value of our larger customer relationships, because we believe this metric reflects our ability to retain and expand subscription revenue generated from our existing customers.

While we no longer believe that ARR and number of customers are key performance indicators of Sprout Social’s business, these metrics are necessary for an understanding of how we define number of customers contributing over $10,000 in ARR and number of customers contributing over $50,000 in ARR. For this purpose, we define ARR as the annualized revenue run-rate of subscription agreements from all customers as of the last date of the specified period and we define a customer as a unique account, multiple accounts containing a common non-personal email domain, or multiple accounts governed by a single agreement or entity.

Availability of Information on Sprout Social’s Website and Social Media Profiles

Investors and others should note that Sprout Social routinely announces material information to investors and the marketplace using SEC filings, press releases, public conference calls, webcasts and the Sprout Social Investors website. We also intend to use the social media profiles listed below as a means of disclosing information about us to our customers, investors and the public. While not all of the information that the Company posts to the Sprout Social Investors website or to social media profiles is of a material nature, some information could be deemed to be material. Accordingly, the Company encourages investors, the media, and others interested in Sprout Social to review the information that it shares at the Investors link located at the bottom of the page on www.sproutsocial.com and to regularly follow our social media profiles. Users may automatically receive email alerts and other information about Sprout Social when enrolling an email address by visiting “Email Alerts” in the “Shareholder Services” section of Sprout Social's Investor website at https://investors.sproutsocial.com/.

Social Media Profiles:
www.twitter.com/SproutSocial
www.twitter.com/SproutSocialIR
www.facebook.com/SproutSocialInc
www.linkedin.com/company/sprout-social-inc-/
www.instagram.com/sproutsocial

Contact

Media:
Layla Revis
Email: pr@sproutsocial.com
Phone: (866) 878-3231

Investors:
Alex Kurtz
Twitter: @SproutSocialIR
Email: investors@sproutsocial.com
Phone: (312) 528-9166

 
Sprout Social, Inc.
Consolidated Statements of Operations (Unaudited)
(in thousands, except share and per share data)
    
 Three Months Ended September 30,
 2024 2023
Revenue   
Subscription$ 101,813 $ 84,802
Professional services and other825 730
Total revenue102,638 85,532
Cost of revenue(1)   
Subscription22,928 19,874
Professional services and other304 324
Total cost of revenue23,232 20,198
Gross profit79,406 65,334
Operating expenses   
Research and development(1)26,272 20,057
Sales and marketing(1)47,499 44,499
General and administrative(1)22,514 24,982
Total operating expenses96,285 89,538
Loss from operations(16,879) (24,204)
Interest expense(851) (1,147)
Interest income1,007 1,651
Other expense, net(110) (293)
Loss before income taxes(16,833) (23,993)
Income tax expense (benefit)254 (980)
Net loss$ (17,087) $ (23,013)
Net loss per share attributable to common shareholders, basic and diluted$ (0.30) $ (0.41)
Weighted-average shares outstanding used to compute net loss per share, basic and diluted57,179,710 55,831,230
    
(1) Includes stock-based compensation expense as follows:   
  
 Three Months Ended September 30,
 2024 2023
Cost of revenue$ 1,059 $ 971
Research and development7,493 5,020
Sales and marketing8,962 8,570
General and administrative5,672 4,452
Total stock-based compensation expense$ 23,186 $ 19,013


Sprout Social, Inc.
Consolidated Statements of Operations (Unaudited)
(in thousands, except share and per share data)
    
 Nine Months Ended September 30,
 2024 2023
Revenue   
Subscription$ 296,100 $ 238,234
Professional services and other2,718 1,825
Total revenue298,818 240,059
Cost of revenue(1)   
Subscription67,211 54,479
Professional services and other851 828
Total cost of revenue68,062 55,307
Gross profit230,756 184,752
Operating expenses   
Research and development(1)75,167 56,889
Sales and marketing(1)138,233 120,711
General and administrative(1)64,035 58,206
Total operating expenses277,435 235,806
Loss from operations(46,679) (51,054)
Interest expense(2,869) (1,210)
Interest income3,095 5,811
Other expense, net(773) (650)
Loss before income taxes(47,226) (47,103)
Income tax expense (benefit)328 (753)
Net loss$ (47,554) $ (46,350)
Net loss per share attributable to common shareholders, basic and diluted$ (0.84) $ (0.83)
Weighted-average shares outstanding used to compute net loss per share, basic and diluted56,742,498 55,508,195
    
(1) Includes stock-based compensation expense as follows:   
  
 Nine Months Ended September 30,
 2024 2023
Cost of revenue$ 2,890 $ 2,329
Research and development18,979 12,949
Sales and marketing24,527 22,346
General and administrative15,454 11,421
Total stock-based compensation expense$ 61,850 $ 49,045


Sprout Social, Inc.
Consolidated Balance Sheets (Unaudited)
(in thousands, except share and per share data)
  
 September 30, 2024 December 31, 2023
Assets   
Current assets   
Cash and cash equivalents$ 82,886 $ 49,760
Marketable securities8,625 44,645
Accounts receivable, net of allowances of $2,220 and $2,177 at September 30, 2024 and December 31, 2023, respectively54,361 63,489
Deferred Commissions17,662 27,725
Prepaid expenses and other assets14,984 10,324
Total current assets178,518 195,943
Marketable securities, noncurrent- 3,699
Property and equipment, net10,773 11,407
Deferred commissions, net of current portion45,772 26,240
Operating lease, right-of-use asset8,003 8,729
Goodwill121,315 121,404
Intangible assets, net23,388 28,065
Other assets, net1,060 1,098
Total assets$ 388,829 $ 396,585
Liabilities and Stockholders' Equity   
Current liabilities   
Accounts payable$ 7,536 $ 6,933
Deferred revenue149,172 140,536
Operating lease liability3,913 3,948
Accrued wages and payroll related benefits15,669 18,362
Accrued expenses and other10,227 11,260
Total current liabilities186,517 181,039
Revolving credit facility30,000 55,000
Deferred revenue, net of current portion1,040 920
Operating lease liability, net of current portion12,835 15,083
Other non-current liabilities351 351
Total liabilities230,743 252,393
    
Stockholders' equity   
    
Class A common stock, par value $0.0001 per share; 1,000,000,000 shares authorized; 53,810,286 and 50,878,170 shares issued and outstanding, respectively, at September 30, 2024; 52,133,594 and 49,241,563 shares issued and outstanding, respectively, at December 31, 20234 4
Class B common stock, par value $0.0001 per share; 25,000,000 shares authorized; 6,727,582 and 6,520,638 shares issued and outstanding, respectively, at September 30, 2024; 7,201,140 and 6,994,196 shares issued and outstanding, respectively, at December 31, 20231 1
Additional paid-in capital535,154 471,789
Treasury stock, at cost(37,113) (35,113)
Accumulated other comprehensive loss6 (77)
Accumulated deficit(339,966) (292,412)
Total stockholders’ equity158,086 144,192
Total liabilities and stockholders’ equity$ 388,829 $ 396,585


Sprout Social, Inc.
Consolidated Statements of Cash Flows (Unaudited)
(in thousands)
    
 Three Months Ended September 30,
 2024 2023
Cash flows from operating activities   
Net loss$ (17,087) $ (23,013)
Adjustments to reconcile net loss to net cash provided by operating activities   
Depreciation and amortization of property, equipment and software960 790
Amortization of line of credit issuance costs52 34
Amortization of premium (accretion of discount) on marketable securities(58) (844)
Amortization of acquired intangible assets1,553 1,199
Amortization of deferred commissions4,238 6,893
Amortization of right-of-use operating lease asset475 405
Stock-based compensation expense23,186 19,013
Provision for accounts receivable allowances732 723
Tax benefit related to release of valuation allowance- (1,134)
Changes in operating assets and liabilities, excluding impact from business acquisition   
Accounts receivable3,521 (551)
Prepaid expenses and other current assets(10) 598
Deferred commissions(7,286) (9,458)
Accounts payable and accrued expenses(1,313) (2,756)
Deferred revenue949 3,503
Lease liabilities(960) (920)
Net cash provided by (used in) operating activities8,952 (5,518)
Cash flows from investing activities   
Expenditures for property and equipment(477) (800)
Payments for business acquisition, net of cash acquired- (139,347)
Proceeds from maturity of marketable securities3,800 38,712
Net cash provided by (used in) investing activities3,323 (101,435)
Cash flows from financing activities   
Borrowings from line of credit- 75,000
Repayments of line of credit(10,000) -
Payments for line of credit issuance costs- (823)
Proceeds from exercise of stock options2 -
Employee taxes paid related to the net share settlement of stock-based awards(252) (474)
Net cash (used in) provided by financing activities(10,250) 73,703
Net increase (decrease) in cash, cash equivalents, and restricted cash2,025 (33,250)
Cash, cash equivalents, and restricted cash   
Beginning of period84,830 77,211
End of period$ 86,855 $ 43,961


Sprout Social, Inc.
Consolidated Statements of Cash Flows (Unaudited)
(in thousands)
    
 Nine Months Ended September 30,
 2024 2023
Cash flows from operating activities   
Net loss$ (47,554) $ (46,350)
Adjustments to reconcile net loss to net cash provided by operating activities   
Depreciation and amortization of property, equipment and software2,826 2,302
Amortization of line of credit issuance costs155 34
Amortization of premium (accretion of discount) on marketable securities(383) (2,733)
Amortization of acquired intangible assets4,677 1,937
Amortization of deferred commissions11,649 19,064
Amortization of right-of-use operating lease asset1,360 1,128
Stock-based compensation expense61,850 49,045
Provision for accounts receivable allowances1,473 1,583
Tax benefit related to release of valuation allowance- (1,134)
Changes in operating assets and liabilities, excluding impact from business acquisition   
Accounts receivable7,655 (7,747)
Prepaid expenses and other current assets(4,723) (3,535)
Deferred commissions(21,118) (26,018)
Accounts payable and accrued expenses(1,526) 247
Deferred revenue8,755 23,867
Lease liabilities(2,917) (2,630)
Net cash provided by operating activities22,179 9,060
Cash flows from investing activities   
Expenditures for property and equipment(2,062) (1,444)
Payments for business acquisition, net of cash acquired(1,409) (145,779)
Purchases of marketable securities- (63,085)
Proceeds from maturity of marketable securities40,185 85,964
Proceeds from sale of marketable securities- 5,538
Net cash provided by (used in) investing activities36,714 (118,806)
Cash flows from financing activities   
Borrowings from line of credit- 75,000
Repayments of line of credit(25,000) -
Payments for line of credit issuance costs- (823)
Proceeds from exercise of stock options29 29
Proceeds from employee stock purchase plan1,238 1,427
Employee taxes paid related to the net share settlement of stock-based awards(2,000) (1,843)
Net cash (used in) provided by financing activities(25,733) 73,790
Net increase (decrease) in cash, cash equivalents, and restricted cash33,160 (35,956)
Cash, cash equivalents, and restricted cash   
Beginning of period53,695 79,917
End of period$ 86,855 $ 43,961


The following schedule reflects our non-GAAP financial measures and reconciles our non-GAAP financial measures to the related GAAP financial measures (in thousands, except per share data):

Reconciliation of Non-GAAP Financial Measures       
        
 Three Months Ended September 30, Nine Months Ended September 30,
 2024 2023 2024 2023
Reconciliation of Non-GAAP gross profit       
Gross profit$ 79,406 $ 65,334 $ 230,756 $ 184,752
Stock-based compensation expense1,059 971 2,890 2,329
Amortization of acquired developed technology705 470 2,115 470
Non-GAAP gross profit$ 81,170 $ 66,775 $ 235,761 $ 187,551
        
Reconciliation of Non-GAAP operating income (loss)      
Loss from operations$ (16,879) $ (24,204) $ (46,679) $ (51,054)
Stock-based compensation expense23,186 19,013 61,850 49,045
Acquisition-related expenses- 3,755 - 4,221
Amortization of acquired intangible assets1,213 809 3,639 809
Non-GAAP operating income (loss)$ 7,520 $ (627) $ 18,810 $ 3,021
        
Reconciliation of Non-GAAP net income (loss)       
Net loss$ (17,087) $ (23,013) $ (47,554) $ (46,350)
Stock-based compensation expense23,186 19,013 61,850 49,045
Acquisition-related expenses- 3,755 - 4,221
Amortization of acquired intangible assets1,213 809 3,639 809
Tax benefit due to change in valuation allowance from business acquisition- (1,134) - (1,134)
Non-GAAP net income (loss)$ 7,312 $ (570) $ 17,935 $ 6,591
        
Reconciliation of Non-GAAP net income (loss) per share      
Net loss per share attributable to common shareholders, basic and diluted$ (0.30) $ (0.41) $ (0.84) $ (0.83)
Stock-based compensation expense0.41 0.34 1.10 0.88
Acquisition-related expenses- 0.07 - 0.08
Amortization of acquired intangible assets0.02 0.01 0.06 0.01
Tax benefit due to change in valuation allowance from business acquisition- (0.02) - (0.02)
Non-GAAP net income (loss) per share$0.13 $(0.01) $ 0.32 $ 0.12
        
Reconciliation of Non-GAAP free cash flow       
Net cash provided by operating activities$ 8,952 $ (5,518) $ 22,179 $ 9,060
Expenditures for property and equipment(477) (800) (2,062) (1,444)
Acquisition-related costs- 2,906 - 2,906
Interest paid on credit facility836 - 3,014 -
Non-GAAP free cash flow$ 9,311 $ (3,412) $ 23,131 $ 10,522

FAQ

What was Sprout Social's (SPT) revenue growth in Q3 2024?

Sprout Social reported revenue of $102.6 million in Q3 2024, representing a 20% increase compared to Q3 2023.

How many enterprise customers did Sprout Social (SPT) have in Q3 2024?

Sprout Social had 1,610 customers contributing over $50,000 in ARR as of September 30, 2024, growing 29% year-over-year.

What is Sprout Social's (SPT) Q4 2024 revenue guidance?

Sprout Social expects Q4 2024 revenue to be between $106.3 million and $107.1 million.

What was Sprout Social's (SPT) free cash flow in Q3 2024?

Sprout Social generated non-GAAP free cash flow of $9.3 million in Q3 2024, compared to -$3.4 million in Q3 2023.

Sprout Social, Inc

NASDAQ:SPT

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1.48B
50.42M
1.72%
106.9%
8.95%
Software - Application
Services-prepackaged Software
Link
United States of America
CHICAGO