PagerDuty Announces Fourth Quarter and Full Year Fiscal 2024 Financial Results
- PagerDuty achieved a 10.1% increase in fourth-quarter revenue to $111.1 million.
- GAAP operating loss for the quarter was $33.4 million, while non-GAAP operating income reached $11.0 million.
- Full-year revenue for fiscal 2024 amounted to $430.7 million, showing a 16.2% year-over-year growth.
- Annual recurring revenue (ARR) grew by 10% year over year to $451.9 million.
- The company reported 804 customers with ARR over $100,000 and 58 customers with ARR over $1,000,000 as of January 31, 2024.
- PagerDuty announced key business developments, including the acquisition of Jeli, Inc., and new appointments to the leadership team.
- Financial outlook for the first quarter and full fiscal year 2025 includes expected total revenue and non-GAAP net income per diluted share estimates.
- None.
Insights
The reported 10.1% year-over-year revenue growth for PagerDuty in Q4 fiscal 2024 indicates a solid performance, particularly in the context of a competitive digital operations management market. The company's ability to expand its non-GAAP operating margin by over 1,200 basis points is impressive and suggests effective cost management and operational efficiency. However, the GAAP operating loss of $33.4 million raises concerns about the sustainability of current business practices under GAAP standards.
From an investment standpoint, the non-GAAP profitability is a positive signal, showing the company's ability to generate profit when excluding certain expenses typically considered non-recurring or not directly related to core operations. Nevertheless, the discrepancy between GAAP and non-GAAP results should be carefully examined for a comprehensive understanding of the company's financial health.
PagerDuty's cash and cash equivalents position of $571.2 million provides a robust buffer for strategic initiatives or to weather potential downturns. The free cash flow of $19.6 million is also a positive indicator of liquidity. Investors should monitor the company's future earnings guidance closely, as the projected growth rate for fiscal 2025 suggests a deceleration which could impact the stock's performance.
PagerDuty's growth in annual recurring revenue (ARR) and its expansion in enterprise customers reflect a strong market position and product offering. An ARR increase of 10% year over year, coupled with the growth in customers with ARR over $100,000 and $1,000,000, demonstrates the company's success in penetrating the high-value customer segment. However, the decline in the dollar-based net retention rate from 120% to 107% suggests potential challenges in customer upsell or retention that need to be addressed.
The acquisition of Jeli, Inc. and the appointment of key personnel such as the Chief Product Development Officer and a new board member, indicate strategic moves to enhance product capabilities and governance. These developments could lead to improved product offerings and market positioning in the long term.
PagerDuty's involvement in BSA | The Software Alliance and the release of the 2024 State of Digital Operations study are strategic for thought leadership but may not directly influence immediate financial performance. The company's ability to land and expand with notable clients like Netflix and Nvidia is a testament to its competitive offering and could signal further growth opportunities.
The technology sector, particularly in digital operations management, is rapidly evolving with a significant push towards AI adoption. PagerDuty's focus on modernizing operations for real-time customer experiences aligns well with industry trends. The company's investment in AI through its State of Digital Operations study highlights its commitment to innovation, which is crucial for maintaining a competitive edge.
The operational margin expansion and strong free cash flow are indicative of PagerDuty's ability to scale efficiently, a key factor for technology companies. However, the total paid customer count decrease is a concern that should be monitored as it may indicate market saturation or competitive pressures.
The forward-looking statements regarding revenue and non-GAAP net income per diluted share for fiscal 2025 suggest cautious optimism. The projected growth rates, while positive, indicate a potential slowdown in momentum. Investors should consider the implications of this on the company's valuation and future growth trajectory.
Fourth quarter revenue increased
Fourth quarter GAAP operating loss of
“PagerDuty delivered year-over-year revenue growth of
Fourth Quarter Fiscal 2024 Financial Highlights
-
Revenue was
$111.1 million 10.1% year over year. -
GAAP operating loss was
$33.4 million -
Non-GAAP operating income was
$11.0 million 9.9% . -
GAAP net loss per share attributable to PagerDuty, Inc. common stockholders was
$0.33 -
Non-GAAP net income per diluted share attributable to PagerDuty, Inc. common stockholders was
$0.17 -
Operating cash flow was
$22.2 million $19.6 million -
Cash, cash equivalents and current investments were
$571.2 million
Full Year Fiscal 2024 Financial Highlights
-
Revenue was
$430.7 million 16.2% year over year. -
GAAP operating loss was
$96.2 million -
Non-GAAP operating income was
$56.4 million 13.1% . -
GAAP net loss per share attributable to PagerDuty, Inc. was
$0.89 -
Non-GAAP net income per diluted share attributable to PagerDuty, Inc. was
$0.74 -
Operating cash flow was
$72.0 million $64.4 million
The section titled “Non-GAAP Financial Measures” below contains a description of the non-GAAP financial measures and reconciliations between historical GAAP and non-GAAP information.
Fourth Quarter and Recent Highlights
-
Annual recurring revenue (ARR) grew
10% year over year to$451.9 million -
Dollar-based net retention rate of
107% as of January 31, 2024, compared to120% in the year ago period. -
Reported 804 customers with ARR over
$100,000 -
Reported 58 customers with ARR over
$1,000,000 -
ARR from customers using two or more paid products grew to
62% as of January 31, 2024, compared to58% in the year ago period. - Total paid customers of 15,039 as of January 31, 2024, compared to 15,244 in the year ago period.
-
Total free and paid customers of more than 28,000 as of January 31, 2024 representing approximately
17% growth year over year. -
Released 2024 State of Digital Operations study, finds
16% increase in Enterprise incidents amid race to AI adoption. - Joined BSA | The Software Alliance, the leading advocate for the enterprise software industry before governments and in the international marketplace.
- Closed on the acquisition of Jeli, Inc. on November 15, 2023 to transform operations with an enterprise-grade, all-in-one incident management solution.
- Appointed Jeff Hausman as Chief Product Development Officer.
- Appointed Teresa Carlson to Board of Directors.
- Lands and expands include: DaVita, Docusign, JR East Information Systems Company, Netflix, Nvidia, Palo Alto Networks, and Workday.
Financial Outlook
For the first quarter of fiscal 2025, PagerDuty currently expects:
-
Total revenue of
$110.5 million $112.5 million 7% -9% year over year -
Non-GAAP net income per diluted share attributable to PagerDuty, Inc. common stockholders of
$0.12 $0.13 23%
For the full fiscal year 2025, PagerDuty currently expects:
-
Total revenue of
$470.0 million $478.0 million 9% -11% year over year -
Non-GAAP net income per diluted share attributable to PagerDuty, Inc. common stockholders of
$0.65 $0.70 23%
These statements are forward-looking and actual results may differ materially. Please refer to the Forward-Looking Statements section below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.
PagerDuty has not reconciled its expectations as to non-GAAP net income (loss) per share attributable to PagerDuty, Inc. common stockholders to GAAP net loss per share attributable to PagerDuty, Inc. common stockholders because certain items are out of its control or cannot be reasonably predicted. Accordingly, a reconciliation for forward-looking non-GAAP net income (loss) per share attributable to PagerDuty, Inc. common stockholders is not available without unreasonable effort.
Conference Call Information:
PagerDuty will host a conference call and live webcast for analysts and investors at 2:00 p.m. Pacific Time on March 14, 2024. This news release with the financial results will be accessible from PagerDuty’s website at investor.pagerduty.com prior to the conference call. A live webcast of the conference call will be accessible from the PagerDuty investor relations website at investor.pagerduty.com.
Supplemental Financial and Other Information:
Supplemental financial and other information can be accessed through PagerDuty’s investor relations website at investor.pagerduty.com. PagerDuty uses the investor relations section on its website as the means of complying with its disclosure obligations under Regulation FD. Accordingly, we recommend that investors monitor PagerDuty’s investor relations website in addition to following PagerDuty’s press releases, SEC filings, social media, including PagerDuty’s LinkedIn account (https://www.linkedin.com/company/482819), X (formerly Twitter) account @pagerduty, the X account @jenntejada and Facebook page (facebook.com/pagerduty), and public conference calls and webcasts.
Non-GAAP Financial Measures:
This press release and the accompanying tables contain the following non-GAAP financial measures: non-GAAP gross profit, non-GAAP gross margin, non-GAAP research and development, non-GAAP sales and marketing, non-GAAP general and administrative, non-GAAP operating income (loss), non-GAAP operating margin, non-GAAP net income (loss) attributable to PagerDuty, Inc. common stockholders, non-GAAP net income (loss) per share attributable to PagerDuty, Inc. common stockholders, and free cash flow.
PagerDuty believes that non-GAAP financial measures, when taken collectively, may be helpful to investors because they provide consistency and comparability with past financial performance and can assist in comparisons with other companies, some of which use similar non-GAAP financial measures to supplement their GAAP results. The non-GAAP financial information is presented for supplemental informational purposes only, should not be considered a substitute for financial information presented in accordance with GAAP, and may be different from similarly-titled non-GAAP measures used by other companies.
The principal limitation of these non-GAAP financial measures is that they exclude significant expenses and income that are required by GAAP to be recorded in PagerDuty’s financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by PagerDuty’s management about which expenses and income are excluded or included in determining these non-GAAP financial measures. A reconciliation is provided below for each historical non-GAAP financial measure to the most directly comparable financial measure presented in accordance with GAAP.
Specifically, PagerDuty excludes the following from its historical and prospective non-GAAP financial measures, as applicable:
Stock-based Compensation: PagerDuty utilizes stock-based compensation to attract and retain employees. It is principally aimed at aligning their interests with those of its stockholders and at long-term retention, rather than to address operational performance for any particular period. As a result, stock-based compensation expenses vary for reasons that are generally unrelated to financial and operational performance in any particular period.
Employer Taxes Related to Employee Stock Transactions: PagerDuty views the amount of employer taxes related to its employee stock transactions as an expense that is dependent on its stock price, employee exercise and other award disposition activity, and other factors that are beyond PagerDuty’s control. As a result, employer taxes related to employee stock transactions vary for reasons that are generally unrelated to financial and operational performance in any particular period.
Amortization of Acquired Intangible Assets: PagerDuty views amortization of acquired intangible assets as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are evaluated for impairment regularly, amortization of the cost of purchased intangibles is an expense that is not typically affected by operations during any particular period.
Acquisition-Related Expenses: PagerDuty views acquisition-related expenses, such as transaction costs, acquisition-related retention payments, and acquisition-related asset impairment, as events that are not necessarily reflective of operational performance during a period. In particular, PagerDuty believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods which may or may not include such expenses.
Amortization of Debt Issuance Costs: The imputed interest rates of the Convertible Senior Notes (the "Notes") was approximately
Restructuring Costs: PagerDuty views restructuring costs, such as employee severance-related costs and real estate impairment costs, as events that are not necessarily reflective of operational performance during a period. In particular, PagerDuty believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods which may or may not include such expenses.
Gains (or losses) on partial extinguishment of convertible senior notes: PagerDuty views gains (or losses) on partial extinguishment of debt as events that are not necessarily reflective of operational performance during a period. PagerDuty believes that the consideration of measures that exclude such gain (or loss) impact can assist in the comparison of operational performance in different periods which may or may not include such gains (or losses).
Adjustment Attributable to Redeemable Non-Controlling Interest: PagerDuty adjusts the value of redeemable non-controlling interest of its joint venture PagerDuty K.K. according to the operating agreement. PagerDuty believes this adjustment is not reflective of operational performance during a period and exclusion of such adjustments can assist in comparison of operational performance in different periods.
Income Tax Effects and Adjustments: Based on PagerDuty's financial outlook for the first quarter and full year fiscal 2025, PagerDuty is utilizing a projected non-GAAP tax rate of
PagerDuty defines non-GAAP gross profit as gross profit adjusted for stock-based compensation expense, employer taxes related to employee stock transactions, amortization of acquired intangible assets, and restructuring costs. PagerDuty defines non-GAAP gross margin as non-GAAP gross profit as a percentage of revenue.
PagerDuty defines non-GAAP operating income (loss) as GAAP loss from operations excluding stock-based compensation expense, employer taxes related to employee stock transactions, amortization of acquired intangible assets, acquisition-related expenses, and restructuring costs. PagerDuty defines non-GAAP net income (loss) attributable to PagerDuty, Inc. common stockholders (which is used in calculating non-GAAP net income (loss) per share attributable to PagerDuty, Inc. common stockholders) as GAAP net loss attributable to PagerDuty, Inc. common stockholders excluding stock-based compensation expense, employer taxes related to employee stock transactions, amortization of debt issuance costs, amortization of acquired intangible assets, acquisition-related expenses, which include transaction costs, acquisition-related retention payments, and gain on partial extinguishment of convertible senior notes, which are not necessarily reflective of operational performance during a given period, restructuring costs, adjustment attributable to redeemable non-controlling interest, and income tax adjustments. There are a number of limitations related to the use of these non-GAAP measures as compared to GAAP operating loss and net loss, including that the non-GAAP measures exclude stock-based compensation expense, which has been, and will continue to be for the foreseeable future, a significant recurring expense in PagerDuty’s business and an important part of its compensation strategy.
PagerDuty defines free cash flow as net cash provided by (used in) operating activities, less cash used for purchases of property and equipment and capitalization of internal-use software costs. In addition to the reasons stated above, PagerDuty believes that free cash flow is useful to investors as a liquidity measure because it measures PagerDuty’s ability to generate or use cash in excess of its capital investments in property and equipment in order to enhance the strength of its balance sheet and further invest in its business and potential strategic initiatives. PagerDuty uses free cash flow in conjunction with traditional GAAP measures as part of its overall assessment of its liquidity, including the preparation of PagerDuty’s annual operating budget and quarterly forecasts, to evaluate the effectiveness of its business strategies, and to assess its liquidity.
There are a number of limitations related to the use of free cash flow as compared to net cash provided by (used in) operating activities, including that free cash flow includes capital expenditures, the benefits of which are realized in periods subsequent to those when expenditures are made.
PagerDuty encourages investors to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures, which it includes in press releases announcing quarterly financial results, including this press release, and not to rely on any single financial measure to evaluate PagerDuty’s business.
Please see the reconciliation tables at the end of this release for the reconciliation of GAAP and non-GAAP results.
Forward-Looking Statements:
This press release contains “forward-looking statements” within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements regarding our future financial performance and outlook and market positioning. Words such as “expect,” “extend,” “anticipate,” “should,” “believe,” “hope,” “target,” “project,” “accelerate,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “might,” “could,” “intend,” “shall” and variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond our control. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, risks and other factors detailed in our Annual Report on Form 10-K filed with the Securities and Exchange Commission (SEC) on March 16, 2023 and our Quarterly Reports on Form 10-Qs filed with the SEC on June 2, 2023, September 1, 2023, and December 1, 2023. Additional information will be made available in our Annual Report on Form 10-K for the year ended January 31, 2024 which is expected to be filed with the Securities and Exchange Commission (SEC) shortly after this release and other filings and reports that we may file from time to time with the SEC. In particular, the following risks and uncertainties, among others, could cause results to differ materially from those expressed or implied by such forward-looking statements: the effect of unfavorable conditions in our industry or the global economy, or reductions in information spending on our business and results of operations; our ability to achieve and maintain future profitability; our ability to attract new customers and retain and sell additional functionality and services to our existing customers; our ability to sustain and manage our growth; our dependence on revenue from a single product; our ability to compete effectively in an increasingly competitive market; and general global market, political, economic, and business conditions.
Past performance is not necessarily indicative of future results. The forward-looking statements included in this press release represent our views as of the date of this press release. We anticipate that subsequent events and developments will cause our views to change. We undertake no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing our views as of any date subsequent to the date of this press release.
About PagerDuty Inc.
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Incident Management, and Customer Service Operations into a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. More than half of the Fortune 500 and nearly
PagerDuty, Inc. Consolidated Statements of Operations (in thousands, except per share data) |
|||||||||||||||
|
Three Months Ended January 31, |
|
Year Ended January 31, |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Revenue |
$ |
111,117 |
|
|
$ |
100,966 |
|
|
$ |
430,699 |
|
|
$ |
370,793 |
|
Cost of revenue(1) |
|
20,358 |
|
|
|
18,344 |
|
|
|
77,832 |
|
|
|
70,434 |
|
Gross profit |
|
90,759 |
|
|
|
82,622 |
|
|
|
352,867 |
|
|
|
300,359 |
|
Operating expenses: |
|
|
|
|
|
|
|
||||||||
Research and development(1) |
|
35,548 |
|
|
|
34,569 |
|
|
|
139,769 |
|
|
|
134,876 |
|
Sales and marketing(1) |
|
53,614 |
|
|
|
52,621 |
|
|
|
196,769 |
|
|
|
195,622 |
|
General and administrative(1) |
|
35,028 |
|
|
|
21,922 |
|
|
|
112,575 |
|
|
|
99,238 |
|
Total operating expenses |
|
124,190 |
|
|
|
109,112 |
|
|
|
449,113 |
|
|
|
429,736 |
|
Loss from operations |
|
(33,431 |
) |
|
|
(26,490 |
) |
|
|
(96,246 |
) |
|
|
(129,377 |
) |
Interest income |
|
10,801 |
|
|
|
2,005 |
|
|
|
22,101 |
|
|
|
5,383 |
|
Interest expense |
|
(2,316 |
) |
|
|
(1,361 |
) |
|
|
(6,500 |
) |
|
|
(5,433 |
) |
Gain on partial extinguishment of convertible senior notes |
|
(271 |
) |
|
|
— |
|
|
|
3,699 |
|
|
|
— |
|
Other expense, net |
|
(3,415 |
) |
|
|
1,307 |
|
|
|
(433 |
) |
|
|
(637 |
) |
Loss before benefit from (provision for) income taxes |
|
(28,632 |
) |
|
|
(24,539 |
) |
|
|
(77,379 |
) |
|
|
(130,064 |
) |
Benefit from (provision for) income taxes |
|
(185 |
) |
|
|
(463 |
) |
|
|
12 |
|
|
|
839 |
|
Net loss |
$ |
(28,817 |
) |
|
$ |
(25,002 |
) |
|
$ |
(77,367 |
) |
|
$ |
(129,225 |
) |
Net loss attributable to redeemable non-controlling interest |
|
(665 |
) |
|
|
(440 |
) |
|
|
(2,178 |
) |
|
|
(802 |
) |
Net loss attributable to PagerDuty, Inc. |
$ |
(28,152 |
) |
|
$ |
(24,562 |
) |
|
$ |
(75,189 |
) |
|
$ |
(128,423 |
) |
Adjustment attributable to redeemable non-controlling interest |
|
2,480 |
|
|
|
— |
|
|
|
6,568 |
|
|
|
— |
|
Net loss attributable to PagerDuty, Inc. common stockholders |
$ |
(30,632 |
) |
|
$ |
(24,562 |
) |
|
$ |
(81,757 |
) |
|
$ |
(128,423 |
) |
Net loss per share, basic and diluted, attributable to PagerDuty, Inc. common stockholders |
$ |
(0.33 |
) |
|
$ |
(0.27 |
) |
|
$ |
(0.89 |
) |
|
$ |
(1.45 |
) |
Weighted average shares used in calculating net loss per share, basic and diluted |
|
92,168 |
|
|
|
90,269 |
|
|
|
92,341 |
|
|
|
88,721 |
|
(1) Includes stock-based compensation expense as follows: |
|||||||||||
|
Three Months Ended January 31, |
|
Year Ended January 31, |
||||||||
|
|
2024 |
|
|
2023 |
|
|
2024 |
|
|
2023 |
Cost of revenue |
$ |
1,726 |
|
$ |
1,879 |
|
$ |
7,586 |
|
$ |
6,827 |
Research and development |
|
10,798 |
|
|
8,946 |
|
|
44,800 |
|
|
39,012 |
Sales and marketing |
|
7,983 |
|
|
7,271 |
|
|
30,345 |
|
|
29,804 |
General and administrative |
|
117,735 |
|
|
5,333 |
|
|
44,421 |
|
|
34,264 |
Total |
$ |
32,242 |
|
$ |
23,429 |
|
$ |
127,152 |
|
$ |
109,907 |
PagerDuty, Inc. Consolidated Balance Sheets (in thousands) |
|||||||
|
As of January 31, |
||||||
|
|
2024 |
|
|
|
2023 |
|
Assets |
|
|
|
||||
Current assets: |
|
|
|
||||
Cash and cash equivalents |
$ |
363,011 |
|
|
$ |
274,019 |
|
Investments |
|
208,178 |
|
|
|
202,948 |
|
Accounts receivable, net of allowance for credit losses of |
|
100,413 |
|
|
|
91,345 |
|
Deferred contract costs, current |
|
19,502 |
|
|
|
18,674 |
|
Prepaid expenses and other current assets |
|
12,094 |
|
|
|
13,350 |
|
Total current assets |
|
703,198 |
|
|
|
600,336 |
|
Property and equipment, net |
|
17,632 |
|
|
|
18,390 |
|
Deferred contract costs, non-current |
|
25,118 |
|
|
|
27,715 |
|
Lease right-of-use assets |
|
3,789 |
|
|
|
13,982 |
|
Goodwill |
|
137,401 |
|
|
|
118,862 |
|
Intangible assets, net |
|
32,616 |
|
|
|
37,224 |
|
Other assets |
|
5,552 |
|
|
|
1,364 |
|
Total assets |
$ |
925,306 |
|
|
$ |
817,873 |
|
Liabilities, redeemable non-controlling interest, and stockholders’ equity |
|
|
|
||||
Current liabilities: |
|
|
|
||||
Accounts payable |
$ |
6,242 |
|
|
$ |
7,398 |
|
Accrued expenses and other current liabilities |
|
15,472 |
|
|
|
11,804 |
|
Accrued compensation |
|
30,239 |
|
|
|
41,834 |
|
Deferred revenue, current |
|
223,522 |
|
|
|
204,137 |
|
Lease liabilities, current |
|
6,180 |
|
|
|
5,904 |
|
Total current liabilities |
|
281,655 |
|
|
|
271,077 |
|
Convertible senior notes, net |
|
448,030 |
|
|
|
282,908 |
|
Deferred revenue, non-current |
|
4,639 |
|
|
|
4,914 |
|
Lease liabilities, non-current |
|
6,809 |
|
|
|
12,704 |
|
Other liabilities |
|
5,280 |
|
|
|
4,184 |
|
Total liabilities |
|
746,413 |
|
|
|
575,787 |
|
Commitments and contingencies |
|
|
|
||||
Redeemable non-controlling interest |
|
7,293 |
|
|
|
1,108 |
|
Stockholders’ equity: |
|
|
|
||||
Common stock, |
|
— |
|
|
|
— |
|
Additional paid-in capital |
|
774,768 |
|
|
|
719,816 |
|
Accumulated other comprehensive loss |
|
(733 |
) |
|
|
(1,592 |
) |
Accumulated deficit |
|
(552,435 |
) |
|
|
(477,246 |
) |
Treasury stock at cost, 2,331,002 and — shares as of January 31, 2024 and 2023, respectively |
|
(50,000 |
) |
|
|
— |
|
Total stockholders’ equity |
|
171,600 |
|
|
|
240,978 |
|
Total liabilities, redeemable non-controlling interest, and stockholders’ equity |
$ |
925,306 |
|
|
$ |
817,873 |
|
PagerDuty, Inc. Consolidated Statements of Cash Flows (in thousands) |
|||||||||||||||
|
Three Months Ended January 31, |
|
Year Ended January 31, |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Cash flows from operating activities |
|
|
|
|
|
|
|
||||||||
Net loss attributable to PagerDuty, Inc. common stockholders |
$ |
(30,632 |
) |
|
$ |
(24,562 |
) |
|
$ |
(81,757 |
) |
|
$ |
(128,423 |
) |
Net loss and adjustment attributable to redeemable non-controlling interest |
|
1,815 |
|
|
|
(440 |
) |
|
|
4,390 |
|
|
|
(802 |
) |
Net loss |
|
(28,817 |
) |
|
|
(25,002 |
) |
|
|
(77,367 |
) |
|
|
(129,225 |
) |
Adjustments to reconcile net loss to net cash provided by operating activities: |
|
|
|
|
|
|
|
||||||||
Depreciation and amortization |
|
5,137 |
|
|
|
4,651 |
|
|
|
20,153 |
|
|
|
17,429 |
|
Amortization of deferred contract costs |
|
5,282 |
|
|
|
5,069 |
|
|
|
20,568 |
|
|
|
19,247 |
|
Gain on partial extinguishment of convertible senior notes |
|
271 |
|
|
|
— |
|
|
|
(3,699 |
) |
|
|
— |
|
Stock-based compensation |
|
32,242 |
|
|
|
23,429 |
|
|
|
127,152 |
|
|
|
109,907 |
|
Amortization of debt issuance costs |
|
622 |
|
|
|
463 |
|
|
|
2,078 |
|
|
|
1,839 |
|
Non-cash lease expense |
|
1,014 |
|
|
|
1,160 |
|
|
|
4,439 |
|
|
|
4,073 |
|
Impairment of property and equipment, net and lease right-of-use assets, net |
|
7,164 |
|
|
|
— |
|
|
|
8,368 |
|
|
|
— |
|
Tax benefit related to release of valuation allowance |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
(1,330 |
) |
Other |
|
(593 |
) |
|
|
155 |
|
|
|
(3,223 |
) |
|
|
1,841 |
|
Changes in operating assets and liabilities: |
|
|
|
|
|
|
|
||||||||
Accounts receivable |
|
(29,645 |
) |
|
|
(19,634 |
) |
|
|
(10,662 |
) |
|
|
(16,586 |
) |
Deferred contract costs |
|
(6,514 |
) |
|
|
(6,482 |
) |
|
|
(18,799 |
) |
|
|
(22,805 |
) |
Prepaid expenses and other assets |
|
2,674 |
|
|
|
91 |
|
|
|
— |
|
|
|
(2,843 |
) |
Accounts payable |
|
(451 |
) |
|
|
(356 |
) |
|
|
(1,453 |
) |
|
|
(1,473 |
) |
Accrued expenses and other liabilities |
|
3,378 |
|
|
|
(94 |
) |
|
|
4,145 |
|
|
|
(1,444 |
) |
Accrued compensation |
|
1,261 |
|
|
|
6,771 |
|
|
|
(11,825 |
) |
|
|
6,147 |
|
Deferred revenue |
|
30,620 |
|
|
|
29,336 |
|
|
|
18,073 |
|
|
|
37,971 |
|
Lease liabilities |
|
(1,490 |
) |
|
|
(1,985 |
) |
|
|
(5,974 |
) |
|
|
(5,768 |
) |
Net cash provided by operating activities |
|
22,155 |
|
|
|
17,572 |
|
|
|
71,974 |
|
|
|
16,980 |
|
Cash flows from investing activities |
|
|
|
|
|
|
|
||||||||
Purchases of property and equipment |
|
(971 |
) |
|
|
(882 |
) |
|
|
(2,164 |
) |
|
|
(4,637 |
) |
Capitalized internal-use software costs |
|
(1,572 |
) |
|
|
(1,111 |
) |
|
|
(5,384 |
) |
|
|
(3,836 |
) |
Business acquisition, net of cash acquired |
|
(24,071 |
) |
|
|
— |
|
|
|
(24,071 |
) |
|
|
(66,262 |
) |
Asset acquisition |
|
— |
|
|
|
— |
|
|
|
— |
|
|
|
(1,845 |
) |
Purchases of available-for-sale investments |
|
(64,986 |
) |
|
|
(56,900 |
) |
|
|
(216,970 |
) |
|
|
(212,210 |
) |
Proceeds from maturities of available-for-sale investments |
|
54,200 |
|
|
|
53,000 |
|
|
|
218,264 |
|
|
|
202,625 |
|
Purchases of non-marketable equity investments |
|
— |
|
|
|
— |
|
|
|
(200 |
) |
|
|
— |
|
Net cash (used in) provided by investing activities |
|
(37,400 |
) |
|
|
(5,893 |
) |
|
|
(30,525 |
) |
|
|
(86,165 |
) |
Cash flows from financing activities |
|
|
|
|
|
|
|
||||||||
Proceeds from issuance of convertible senior notes, net of issuance costs |
|
(712 |
) |
|
|
— |
|
|
|
390,831 |
|
|
|
— |
|
Purchases of capped calls related to convertible senior notes |
|
|
|
— |
|
|
|
(55,102 |
) |
|
|
— |
|
||
Repurchases of convertible senior notes |
|
(204 |
) |
|
|
— |
|
|
|
(223,675 |
) |
|
|
— |
|
Investment from redeemable non-controlling interest holder |
|
|
|
— |
|
|
|
1,781 |
|
|
|
1,908 |
|
||
Proceeds from issuance of common stock upon exercise of stock options |
|
1,481 |
|
|
|
2,022 |
|
|
|
9,871 |
|
|
|
10,481 |
|
Proceeds from Employee Stock Purchase Plan |
|
4,002 |
|
|
|
4,139 |
|
|
|
10,294 |
|
|
|
9,875 |
|
Employee payroll taxes paid related to net share settlement of restricted stock units |
|
(6,628 |
) |
|
|
(6,490 |
) |
|
|
(32,400 |
) |
|
|
(28,677 |
) |
Repurchase of common stock |
|
— |
|
|
|
— |
|
|
|
(50,000 |
) |
|
|
— |
|
Net cash provided by (used in) financing activities |
|
(2,061 |
) |
|
|
(329 |
) |
|
|
51,600 |
|
|
|
(6,413 |
) |
Effects of foreign currency exchange rates on cash, cash equivalents, and restricted cash |
|
50 |
|
|
|
336 |
|
|
|
(401 |
) |
|
|
(168 |
) |
Net increase (decrease) in cash, cash equivalents, and restricted cash |
|
(17,256 |
) |
|
|
11,686 |
|
|
|
92,648 |
|
|
|
(75,766 |
) |
Cash, cash equivalents, and restricted cash at beginning of period |
|
383,923 |
|
|
|
262,333 |
|
|
|
274,019 |
|
|
|
349,785 |
|
Cash, cash equivalents, and restricted cash at end of period |
$ |
366,667 |
|
|
$ |
274,019 |
|
|
$ |
366,667 |
|
|
$ |
274,019 |
|
PagerDuty, Inc. Reconciliation of GAAP to Non-GAAP Financial Measures (in thousands, except percentages) (unaudited) |
|||||||||||||||
|
Three Months Ended January 31, |
|
Year Ended January 31, |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Reconciliation of gross profit and gross margin |
|
|
|
|
|
|
|
||||||||
GAAP gross profit |
$ |
90,759 |
|
|
$ |
82,622 |
|
|
$ |
352,867 |
|
|
$ |
300,359 |
|
Plus: Stock-based compensation |
|
1,726 |
|
|
|
1,879 |
|
|
|
7,586 |
|
|
|
6,827 |
|
Plus: Employer taxes related to employee stock transactions |
|
61 |
|
|
|
84 |
|
|
|
199 |
|
|
|
163 |
|
Plus: Amortization of acquired intangible assets |
|
2,354 |
|
|
|
2,087 |
|
|
|
8,614 |
|
|
|
7,401 |
|
Plus: Restructuring costs |
|
— |
|
|
|
357 |
|
|
|
137 |
|
|
|
357 |
|
Non-GAAP gross profit |
$ |
94,900 |
|
|
$ |
87,029 |
|
|
$ |
369,403 |
|
|
$ |
315,107 |
|
GAAP gross margin |
|
81.7 |
% |
|
|
81.8 |
% |
|
|
81.9 |
% |
|
|
81.0 |
% |
Non-GAAP adjustments |
|
3.7 |
% |
|
|
4.4 |
% |
|
|
3.9 |
% |
|
|
3.9 |
% |
Non-GAAP gross margin |
|
85.4 |
% |
|
|
86.2 |
% |
|
|
85.8 |
% |
|
|
85.0 |
% |
|
|
|
|
|
|
|
|
||||||||
Reconciliation of operating expenses |
|
|
|
|
|
|
|
||||||||
GAAP research and development |
$ |
35,548 |
|
|
$ |
34,569 |
|
|
$ |
139,769 |
|
|
$ |
134,876 |
|
Less: Stock-based compensation |
|
(10,798 |
) |
|
|
(8,946 |
) |
|
|
(44,800 |
) |
|
|
(39,012 |
) |
Less: Employer taxes related to employee stock transactions |
|
(468 |
) |
|
|
(383 |
) |
|
|
(1,398 |
) |
|
|
(942 |
) |
Less: Acquisition-related expenses |
|
(354 |
) |
|
|
(5 |
) |
|
|
(838 |
) |
|
|
(3,105 |
) |
Less: Amortization of acquired intangible assets |
|
(88 |
) |
|
|
(87 |
) |
|
|
(350 |
) |
|
|
(232 |
) |
Less: Restructuring costs |
|
21 |
|
|
|
(2,004 |
) |
|
|
26 |
|
|
|
(2,004 |
) |
Non-GAAP research and development |
$ |
23,861 |
|
|
$ |
23,144 |
|
|
$ |
92,409 |
|
|
$ |
89,581 |
|
|
|
|
|
|
|
|
|
||||||||
GAAP sales and marketing |
$ |
53,614 |
|
|
$ |
52,621 |
|
|
$ |
196,769 |
|
|
$ |
195,622 |
|
Less: Stock-based compensation |
|
(7,983 |
) |
|
|
(7,271 |
) |
|
|
(30,345 |
) |
|
|
(29,804 |
) |
Less: Employer taxes related to employee stock transactions |
|
(330 |
) |
|
|
(424 |
) |
|
|
(919 |
) |
|
|
(892 |
) |
Less: Amortization of acquired intangible assets |
|
(629 |
) |
|
|
(610 |
) |
|
|
(2,459 |
) |
|
|
(2,546 |
) |
Less: Restructuring costs |
|
— |
|
|
|
(2,200 |
) |
|
|
49 |
|
|
|
(2,200 |
) |
Non-GAAP sales and marketing |
$ |
44,672 |
|
|
$ |
42,116 |
|
|
$ |
163,095 |
|
|
$ |
160,180 |
|
|
|
|
|
|
|
|
|
||||||||
GAAP general and administrative |
$ |
35,028 |
|
|
$ |
21,922 |
|
|
$ |
112,575 |
|
|
$ |
99,238 |
|
Less: Stock-based compensation |
|
(11,735 |
) |
|
|
(5,333 |
) |
|
|
(44,421 |
) |
|
|
(34,264 |
) |
Less: Employer taxes related to employee stock transactions |
|
(324 |
) |
|
|
(449 |
) |
|
|
(982 |
) |
|
|
(1,099 |
) |
Less: Acquisition-related expenses |
|
(432 |
) |
|
|
— |
|
|
|
(962 |
) |
|
|
(1,454 |
) |
Less: Amortization of acquired intangible assets |
|
(22 |
) |
|
|
(22 |
) |
|
|
(87 |
) |
|
|
(58 |
) |
Less: Restructuring costs |
|
(7,164 |
) |
|
|
(474 |
) |
|
|
(8,615 |
) |
|
|
(474 |
) |
Non-GAAP general and administrative |
$ |
15,351 |
|
|
$ |
15,644 |
|
|
$ |
57,508 |
|
|
$ |
61,889 |
|
Note: Certain figures may not sum due to rounding. |
|||||||||||||||
PagerDuty, Inc. Reconciliation of GAAP to Non-GAAP Financial Measures (in thousands, except percentages and per share data) (unaudited) |
|||||||||||||||
|
Three Months Ended January 31, |
|
Year Ended January 31, |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Reconciliation of operating income (loss) and operating margin |
|
|
|
|
|
|
|
||||||||
GAAP operating loss |
$ |
(33,431 |
) |
|
$ |
(26,490 |
) |
|
$ |
(96,246 |
) |
|
$ |
(129,377 |
) |
Plus: Stock-based compensation |
|
32,242 |
|
|
|
23,429 |
|
|
|
127,152 |
|
|
|
109,907 |
|
Plus: Employer taxes related to employee stock transactions |
|
1,183 |
|
|
|
1,340 |
|
|
|
3,498 |
|
|
|
3,096 |
|
Plus: Amortization of acquired intangible assets |
|
3,093 |
|
|
|
2,806 |
|
|
|
11,510 |
|
|
|
10,237 |
|
Plus: Acquisition-related expenses |
|
786 |
|
|
|
5 |
|
|
|
1,800 |
|
|
|
4,559 |
|
Plus: Restructuring costs |
|
7,143 |
|
|
|
5,035 |
|
|
|
8,677 |
|
|
|
5,035 |
|
Non-GAAP operating income (loss) |
$ |
11,016 |
|
|
$ |
6,125 |
|
|
$ |
56,391 |
|
|
$ |
3,457 |
|
GAAP operating margin |
|
(30.1 |
) % |
|
|
(26.2 |
) % |
|
|
(22.3 |
) % |
|
|
(34.9 |
) % |
Non-GAAP adjustments |
|
40.0 |
% |
|
|
32.3 |
% |
|
|
35.4 |
% |
|
|
35.8 |
% |
Non-GAAP operating margin |
|
9.9 |
% |
|
|
6.1 |
% |
|
|
13.1 |
% |
|
|
0.9 |
% |
|
|
|
|
|
|
|
|
||||||||
Reconciliation of net income (loss) |
|
|
|
|
|
|
|
||||||||
GAAP net loss attributable to PagerDuty, Inc. common stockholders |
$ |
(30,632 |
) |
|
$ |
(24,562 |
) |
|
$ |
(81,757 |
) |
|
$ |
(128,423 |
) |
Plus: Stock-based compensation |
|
32,242 |
|
|
|
23,429 |
|
|
|
127,152 |
|
|
|
109,907 |
|
Plus: Employer taxes related to employee stock transactions |
|
1,183 |
|
|
|
1,340 |
|
|
|
3,498 |
|
|
|
3,096 |
|
Plus: Amortization of debt issuance costs |
|
622 |
|
|
|
463 |
|
|
|
2,078 |
|
|
|
1,839 |
|
Plus: Amortization of acquired intangible assets |
|
3,093 |
|
|
|
2,806 |
|
|
|
11,510 |
|
|
|
10,237 |
|
Plus: Acquisition-related expenses |
|
786 |
|
|
|
5 |
|
|
|
1,800 |
|
|
|
4,559 |
|
Plus: Restructuring costs |
|
7,143 |
|
|
|
5,035 |
|
|
|
8,677 |
|
|
|
5,035 |
|
Plus: Adjustment attributable to redeemable non-controlling interest |
|
2,480 |
|
|
|
— |
|
|
|
6,568 |
|
|
|
— |
|
Less: Gain on partial extinguishment of convertible senior notes |
|
271 |
|
|
|
— |
|
|
|
(3,699 |
) |
|
|
— |
|
Less: Income tax effects and adjustments |
|
(1,353 |
) |
|
|
(1,226 |
) |
|
|
(3,273 |
) |
|
|
(2,556 |
) |
Non-GAAP net income (loss) attributable to PagerDuty, Inc. common stockholders |
$ |
15,835 |
|
|
$ |
7,290 |
|
|
$ |
72,554 |
|
|
$ |
3,694 |
|
|
|
|
|
|
|
|
|
||||||||
Reconciliation of net income (loss) per share, basic |
|
|
|
|
|
|
|
||||||||
GAAP net loss per share, basic, attributable to PagerDuty, Inc. common stockholders |
$ |
(0.33 |
) |
|
$ |
(0.27 |
) |
|
$ |
(0.89 |
) |
|
$ |
(1.45 |
) |
Non-GAAP adjustments to net loss attributable to PagerDuty, Inc. common stockholders |
|
0.50 |
|
|
|
0.35 |
|
|
|
1.68 |
|
|
|
1.49 |
|
Non-GAAP net income (loss) per share, basic, attributable to PagerDuty, Inc. common stockholders |
$ |
0.17 |
|
|
$ |
0.08 |
|
|
$ |
0.79 |
|
|
$ |
0.04 |
|
|
|
|
|
|
|
|
|
||||||||
Reconciliation of net income (loss) per share, diluted(1) |
|
|
|
|
|
|
|
||||||||
GAAP net loss per share, diluted, attributable to PagerDuty, Inc. common stockholders |
$ |
(0.33 |
) |
|
$ |
(0.27 |
) |
|
$ |
(0.89 |
) |
|
$ |
(1.45 |
) |
Non-GAAP adjustments to net loss attributable to PagerDuty, Inc. common stockholders |
|
0.50 |
|
|
|
0.34 |
|
|
|
1.63 |
|
|
|
1.52 |
|
Non-GAAP net income (loss) per share, diluted, attributable to PagerDuty, Inc. common stockholders |
$ |
0.17 |
|
|
$ |
0.07 |
|
|
$ |
0.74 |
|
|
$ |
0.04 |
|
|
|
|
|
|
|
|
|
||||||||
Weighted-average shares used in calculating GAAP net loss per share, basic and diluted |
|
92,168 |
|
|
|
90,269 |
|
|
|
92,341 |
|
|
|
88,721 |
|
|
|
|
|
|
|
|
|
||||||||
Weighted-average shares used in calculating non-GAAP net income (loss) per share |
|
|
|
|
|
|
|
||||||||
Basic |
|
92,168 |
|
|
|
90,269 |
|
|
|
92,341 |
|
|
|
88,721 |
|
Diluted |
|
95,192 |
|
|
|
101,747 |
|
|
|
100,941 |
|
|
|
100,862 |
|
Note: Certain figures may not sum due to rounding. |
|||||||||||||||
(1) On October 13, 2023, the Company provided written notice to the trustee and the note holders of the 2025 Notes that it had irrevocably elected to settle the principal amount of its convertible senior notes in cash and pay or deliver, as the case may be, cash, shares of common stock or a combination of cash and shares of common stock, at the Company’s election, in respect to the remainder, if any, of the Company’s conversion obligation in excess of the aggregate principal amount of the 2025 Notes being converted. The Company uses the if-converted method to calculate the non-GAAP net income per diluted share attributable to PagerDuty, Inc. related to the convertible notes due 2025 prior to the election on October 13, 2023. As such, approximately 5.0 million shares related to the convertible notes due 2025 were included in the non-GAAP diluted outstanding share number for the twelve months ended January 31, 2024, related to the period prior to the election on October 13, 2023. Similarly, the numerator used to compute this measure was increased by $- million and |
|||||||||||||||
PagerDuty, Inc. Reconciliation of GAAP to Non-GAAP Financial Measures (in thousands, except percentages) (unaudited) |
|||||||||||||||
Free Cash Flow |
|||||||||||||||
|
Three Months Ended January 31, |
|
Year Ended January 31, |
||||||||||||
|
|
2024 |
|
|
|
2023 |
|
|
|
2024 |
|
|
|
2023 |
|
Net cash provided by (used in) operating activities |
$ |
22,155 |
|
|
$ |
17,572 |
|
|
$ |
71,974 |
|
|
$ |
16,980 |
|
Less: |
|
|
|
|
|
|
|
||||||||
Purchases of property and equipment |
|
(971 |
) |
|
|
(882 |
) |
|
|
(2,164 |
) |
|
|
(4,637 |
) |
Capitalization of internal-use software costs |
|
(1,572 |
) |
|
|
(1,111 |
) |
|
|
(5,384 |
) |
|
|
(3,836 |
) |
Free cash flow |
$ |
19,612 |
|
|
$ |
15,579 |
|
|
$ |
64,426 |
|
|
$ |
8,507 |
|
Net cash used in investing activities |
$ |
(37,400 |
) |
|
$ |
(5,893 |
) |
|
$ |
(30,525 |
) |
|
$ |
(86,165 |
) |
Net cash provided by (used in) financing activities |
$ |
(2,061 |
) |
|
$ |
(329 |
) |
|
$ |
51,600 |
|
|
$ |
(6,413 |
) |
Free cash flow margin |
|
17.6 |
% |
|
|
15.4 |
% |
|
|
15.0 |
% |
|
|
2.3 |
% |
View source version on businesswire.com: https://www.businesswire.com/news/home/20240314083746/en/
Investor Relations Contact:
Tony Righetti
investor@pagerduty.com
Press Contact:
Debbie O'Brien
media@pagerduty.com
SOURCE PagerDuty
Source: PagerDuty
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