ServiceNow and Snowflake Partner on Zero Copy Integration, Connecting Enterprise-Wide Data to Help Solve Mission-Critical Problems at Scale
ServiceNow (NOW) and Snowflake (SNOW) announced a Zero Copy partnership to connect enterprise-wide data for solving mission-critical problems. The integration will enable customers to trigger ServiceNow workflows directly from Snowflake and support bi-directional Zero Copy data sharing between platforms. The partnership will enhance GenAI experiences by leveraging Snowflake Cortex AI predictive and generative models, allowing users to find answers faster and self-serve insights. This integration augments the launch of Workflow Data Fabric, unifying business and technology data across enterprises for AI-fueled productivity.
ServiceNow (NOW) e Snowflake (SNOW) hanno annunciato una partnership Zero Copy per connettere i dati a livello aziendale, risolvendo problemi critici per la missione. L'integrazione consentirà ai clienti di attivare i flussi di lavoro di ServiceNow direttamente da Snowflake e supporterà la condivisione bidirezionale dei dati Zero Copy tra le piattaforme. La partnership migliorerà le esperienze GenAI sfruttando i modelli predittivi e generativi di Snowflake Cortex AI, permettendo agli utenti di trovare risposte più rapidamente e di accedere autonomamente alle informazioni. Questa integrazione potenzia il lancio di Workflow Data Fabric, unificando i dati aziendali e tecnologici all'interno delle aziende per una produttività alimentata dall'AI.
ServiceNow (NOW) y Snowflake (SNOW) anunciaron una asociación de Zero Copy para conectar datos a nivel empresarial con el fin de resolver problemas críticos. La integración permitirá a los clientes activar los flujos de trabajo de ServiceNow directamente desde Snowflake y soportará el intercambio bidireccional de datos Zero Copy entre las plataformas. La asociación mejorará las experiencias de GenAI aprovechando los modelos predictivos y generativos de Snowflake Cortex AI, permitiendo a los usuarios encontrar respuestas más rápidamente y autoabastecerse de información. Esta integración complementa el lanzamiento de Workflow Data Fabric, unificando datos empresariales y tecnológicos a través de las empresas para impulsar la productividad basada en AI.
ServiceNow (NOW)와 Snowflake (SNOW)가 기업 전반의 데이터를 연결하여 중요한 문제를 해결하기 위한 Zero Copy 파트너십을 발표했습니다. 이 통합을 통해 고객은 Snowflake에서 직접 ServiceNow 워크플로우를 트리거할 수 있으며, 플랫폼 간의 양방향 Zero Copy 데이터 공유를 지원합니다. 이 파트너십은 Snowflake Cortex AI의 예측 및 생성 모델을 활용하여 GenAI 경험을 향상시켜 사용자가 더 빨리 답변을 찾고 스스로 통찰을 얻을 수 있도록 합니다. 이 통합은 AI 기반 생산성을 위한 기업 내 비즈니스 및 기술 데이터를 통합하는 Workflow Data Fabric의 출시를 보완합니다.
ServiceNow (NOW) et Snowflake (SNOW) ont annoncé un partenariat Zero Copy pour connecter des données à l'échelle de l'entreprise afin de résoudre des problèmes critiques. L'intégration permettra aux clients de déclencher des workflows ServiceNow directement depuis Snowflake et soutiendra le partage de données Zero Copy bidirectionnel entre les plateformes. Ce partenariat améliorera les expériences GenAI en s'appuyant sur les modèles prédictifs et génératifs de Snowflake Cortex AI, permettant aux utilisateurs de trouver des réponses plus rapidement et d'accéder de manière autonome aux informations. Cette intégration renforce le lancement de Workflow Data Fabric, unifiant les données commerciales et technologiques à travers les entreprises pour une productivité alimentée par l'IA.
ServiceNow (NOW) und Snowflake (SNOW) haben eine Zero Copy-Partnerschaft angekündigt, um unternehmensweite Daten zur Lösung kritischer Probleme zu verbinden. Die Integration ermöglicht es den Kunden, ServiceNow-Workflows direkt aus Snowflake auszulösen und unterstützt die bidirektionale Zero Copy-Datenfreigabe zwischen den Plattformen. Die Partnerschaft wird GenAI-Erlebnisse verbessern, indem sie die prädiktiven und generativen Modelle von Snowflake Cortex AI nutzt, sodass Benutzer schneller Antworten finden und Einblicke eigenständig abrufen können. Diese Integration ergänzt den Start des Workflow Data Fabric, welches Geschäfts- und Technologiedaten in Unternehmen vereint, um die durch AI gesteigerte Produktivität zu fördern.
- Strategic partnership with Snowflake expands ServiceNow's AI capabilities
- Integration enables bi-directional data sharing, potentially increasing operational efficiency
- Enhancement of GenAI experiences could lead to improved customer service and workflow optimization
- initial availability to customers may restrict immediate revenue impact
- Implementation timeline and pricing details not specified
Insights
The ServiceNow-Snowflake Zero Copy partnership represents a significant technological advancement in enterprise data integration. This collaboration introduces bi-directional data sharing capabilities that eliminate data movement overhead while enabling real-time workflow automation. The integration's ability to trigger ServiceNow workflows directly from Snowflake's AI platform will substantially reduce latency and improve operational efficiency.
The partnership's most compelling feature is its integration with Snowflake Cortex AI for predictive and generative models, which will enhance workflow intelligence. For enterprises struggling with data silos, this solution offers seamless data unification through the Workflow Data Fabric, enabling more sophisticated AI applications while maintaining data governance. The market impact will be particularly strong for organizations heavily invested in digital transformation initiatives.
This strategic partnership creates a powerful ecosystem for enterprise AI deployment. The integration addresses a critical market need by combining Snowflake's robust data processing capabilities with ServiceNow's workflow automation expertise. The key differentiator is the Zero Copy architecture, which will significantly reduce computational overhead and data storage costs while maintaining data integrity and security.
The implementation of natural language interfaces for both structured and unstructured data analysis represents a major leap forward in enterprise AI accessibility. This will accelerate AI adoption across organizations by making complex data operations more user-friendly and efficient. The partnership positions both companies favorably in the competitive enterprise AI market.
Zero Copy integration links data-rich insights with operational actions, using Snowflake’s powerful enterprise AI platform to trigger ServiceNow workflows
The new Zero Copy integration will empower enterprises to connect siloed data, optimize workflows, and identify new opportunities for automation—making GenAI experiences better for customers, all while maintaining secure control over data assets. Access to Snowflake Cortex AI predictive and generative models in the AI Data Cloud will enhance ServiceNow workflows with intelligent insights that help organizations speed up decision making. This integration will also enable GenAI experiences to leverage both structured and unstructured data using natural language, allowing users to find answers faster, self-serve insights, and save valuable time.
“Customers rely on ServiceNow to help automate some of the most complex applications and workflows that span the entire enterprise. ServiceNow delivers a single platform that seamlessly integrates people, processes, data, and devices so that customers can act with greater speed and scale,” said Jon Sigler, senior vice president of Platform and AI at ServiceNow. “Our Zero Copy integration with Snowflake, a leader in enterprise data and AI, paves the way for more effective GenAI and agentic AI workflows, connecting insight to action with fast, bi-directional access to data across both our leading enterprise platforms.”
“Snowflake and ServiceNow are committed to helping customers break down data silos and leverage the power of AI to get actionable insights from business data,” said Christian Kleinerman, executive vice president of Products at Snowflake. “Through our bi-directional Zero Copy data sharing integration, ServiceNow and Snowflake are empowering customers to seamlessly unlock data and AI-driven insights. This is a natural extension of the strong collaboration between our platforms, already powering experiences that deliver meaningful business value to our thousands of mutual customers.”
The partnership will augment the launch of Workflow Data Fabric, which is forging a new generation of AI-fueled productivity for the enterprise. Workflow Data Fabric is an enhanced data integration layer that unifies business and technology data across the enterprise, powering all workflows and AI agents with real-time, secure access to data from any source. Through partnerships with leading AI and data platforms like Snowflake, customers can activate ServiceNow workflows directly within these ecosystems, bridging the gap between insights and action and ensuring they can harness the full potential of their data. The Zero Copy integration will be available soon and will give customers the ability to combine the power of the Snowflake AI Data Cloud with the Now Platform to power their business with AI.
Availability
- ServiceNow’s Zero Copy integration will be available to limited customers.
Additional Information
- Learn how ServiceNow is helping companies connect, understand, and act on data across the enterprise with Workflow Data Fabric.
About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit: www.servicenow.com.
About Snowflake
Snowflake makes enterprise AI easy, efficient and trusted. Thousands of companies around the globe, including hundreds of the world’s largest, use Snowflake’s AI Data Cloud to share data, build applications, and power their business with AI. The era of enterprise AI is here. Learn more at snowflake.com (NYSE: SNOW).
ServiceNow Forward‑Looking Statements
This press release contains “forward‑looking statements” about the expectations, beliefs, plans, and intentions relating to releasing a new Zero Copy integration. Such statements include statements regarding future product capabilities and offerings and expected benefits to ServiceNow. Forward‑looking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward‑looking statements. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, ServiceNow’s results could differ materially from the results expressed or implied by the forward‑looking statements made. ServiceNow undertakes no obligation, and does not intend, to update the forward‑looking statements. Factors that may cause actual results to differ materially from those in any forward‑looking statements include: (i) delays and unexpected difficulties and expenses in executing the partnership or delivering the product capabilities and offerings, (ii) changes in the regulatory landscape related to AI and (iii) uncertainty as to whether sales will justify the investments in the product capabilities and offerings. Further information on factors that could affect ServiceNow’s financial and other results is included in the filings ServiceNow makes with the Securities and Exchange Commission from time to time.
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Media Contacts:
ServiceNow
Theresa Ianni
216-544-6817
press@servicenow.com
Snowflake
Danica Stanczak
press@snowflake.com
Source: ServiceNow
FAQ
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