Southeastern Grocers to Debut Innovative Delivery and Curbside Pickup Experience Fulfilled by DoorDash

Rhea-AI Summary

Southeastern Grocers Inc. (SEG) is launching a new e-commerce service that allows customers to shop online from its Winn-Dixie and Harveys Supermarket stores. Starting in October, this service will offer in-store prices and deliver groceries in two hours or less, with curbside pickup available in early 2023. The initiative aims to enhance online grocery shopping convenience by partnering with DoorDash for order fulfillment. SEG is committed to improving its digital offerings based on customer feedback.

Positive

• New e-commerce service offers in-store prices online.
• Delivery in two hours or less increases customer convenience.
• Curbside pickup options to be available early 2023.
• Partnership with DoorDash enhances delivery fulfillment.

Negative

• None.

New e-commerce capabilities to provide customers in-store prices with delivery in two hours or less

JACKSONVILLE, Fla.--(BUSINESS WIRE)-- Southeastern Grocers Inc. (SEG), parent company and home of Fresco y Más, Harveys Supermarket and Winn-Dixie grocery stores, will soon offer a new, convenient means to shop for groceries online that will also allow customers to enjoy the same prices as shopping in store. Starting in October, customers can utilize SEG’s proprietary new offering to shop their local Winn-Dixie and Harveys Supermarket stores online and have their groceries delivered right to them in as little as two hours with the benefit of in-store deals and promotions. For added convenience, customers will be able to pick up their groceries curbside at their preferred store beginning early 2023.

Southeastern Grocers' proprietary new offering coming in October will allow customers to shop their local Winn-Dixie and Harveys Supermarket stores online and have their groceries delivered right to them in as little as two hours with the benefit of in-store deals and promotions. (Photo: Business Wire)

SEG’s proprietary new offering will allow customers to conveniently shop for their groceries online through the Winn-Dixie or Harveys Supermarket app or website and receive their order in two hours or less fulfilled exclusively by DoorDash Drive, DoorDash’s white label fulfillment platform.

Andrew Nadin, Chief Customer and Digital Officer of Southeastern Grocers, said, “After extensive research and listening to customer feedback, we recognized there was a need for delivery and curbside pickup options that reflected the same great prices and deals shopping in our stores provide. We believe shopping online should be an extension of shopping your local stores, and our new offering is just that. It’s a Winn for customers looking to save, while still enjoying the convenience of shopping from their homes or offices.”

Shanna Prevé, Vice President of Business Development at DoorDash, said, “We are excited to expand our partnership with Southeastern Grocers to power their online fulfillment that will give consumers even more opportunities to enjoy the convenience of on-demand grocery, whether at home or on the go. We have been working closely with SEG to grow their digital offerings and are excited to continue building our partnership to offer even more convenient and affordable options for their customers."

SEG has partnered with top-tier technology and e-commerce industry leaders to create its online shopping experience with customers’ time and budget at the center of every decision. Customers may notice store enhancements and equipment installments in Winn-Dixie and Harveys Supermarket locations over the coming months as the grocer prepares to seamlessly introduce its innovative, direct online shopping experience.

Customers will be able to connect to the online shopping site through their Winn-Dixie and Harveys Supermarket apps or websites in October, with a rollout beginning early 2023 for convenient curbside pickup. Fresco y Más customers will be able to utilize the delivery and curbside pickup options in early 2023.

About Southeastern Grocers

Southeastern Grocers Inc. (SEG), parent company and home of Fresco y Más, Harveys Supermarket and Winn-Dixie grocery stores, is one of the largest conventional supermarket companies in the U.S. SEG grocery stores, liquor stores and in-store pharmacies serve communities throughout the five southeastern states of Alabama, Florida, Georgia, Louisiana and Mississippi. Fresco y Más, Harveys Supermarket and Winn-Dixie are well-known and well-respected regional brands with deep heritages, strong neighborhood ties, proud histories of giving back, talented and caring associates and strong commitments to providing the best possible quality and value to customers. For more information, visit www.frescoymas.com, www.harveyssupermarkets.com and www.winndixie.com.

About DoorDash

DoorDash (NYSE: DASH) is a technology company that connects consumers with their favorite local businesses in 27 countries across the globe. Founded in 2013, DoorDash builds products and services to help businesses innovate, grow, and reach more customers. DoorDash is building infrastructure for local commerce, enabling merchants to thrive in the convenience economy, giving consumers access to more of their communities, and providing work that empowers. With DoorDash, there is a neighborhood of good in every order.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220908005255/en/

For SEG interviews or images contact:

Meredith Hurley

Director, Public Relations and Community

Cell: (904) 612-9441

media@segrocers.com

Source: Southeastern Grocers Inc.

FAQ

What is Southeastern Grocers' new e-commerce offering for DASH?

Southeastern Grocers is launching an e-commerce service that allows customers to shop online from Winn-Dixie and Harveys Supermarket stores, offering in-store prices with delivery in two hours.

When will the new online shopping experience be available for DASH customers?

The new online shopping experience will be available starting in October, with curbside pickup options rolling out in early 2023.

How will Southeastern Grocers fulfill grocery orders for DASH?

Southeastern Grocers will fulfill grocery orders through a partnership with DoorDash's white label fulfillment platform.

What benefits does the new e-commerce service offer to DASH customers?

The service allows customers to enjoy the same prices as in-store shopping while benefiting from the convenience of online ordering and quick delivery.