Sprinklr Announces Second Quarter Fiscal 2022 Results

Rhea-AI Summary

Sprinklr (CXM) reported a 27% year-over-year rise in total revenue for Q2 FY2022, reaching $118.7 million, with subscription revenue increasing by 25% to $103.3 million. However, the company posted an operating loss of $29.3 million, a shift from a $4.9 million profit in the same quarter last year. The net loss per share was $0.20, compared to a profit of $0.02 in Q2 FY2021. Looking ahead, Sprinklr anticipates Q3 total revenue of $117 million to $119 million and a full-year revenue forecast of $470 million to $475 million, with expected operating losses persisting.

Positive

• Total revenue increased by 27%, from $93.5 million to $118.7 million year-over-year.
• Subscription revenue rose 25%, from $82.8 million to $103.3 million year-over-year.
• Net cash, cash equivalents, and marketable securities totaled $548.8 million as of July 31, 2021.
• Successful IPO with net proceeds of approximately $276 million.

Negative

• Operating loss of $29.3 million compared to a $4.9 million operating income last year.
• Net loss per share of $0.20, down from a profit of $0.02 per share last year.
• Guidance indicates continued non-GAAP operating losses, expected between $62 million and $66 million for the fiscal year.

NEW YORK, Sept. 9, 2021 /PRNewswire/ -- Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its second quarter ended July 31, 2021.

"Our third consecutive quarter of accelerating revenue growth, and the continued trust that the world's largest and most iconic global enterprises place in Sprinklr, is a testament to the growing need for a Unified-CXM platform. Brands choose our leading AI and our unique ability to connect all customer-facing functions to engage customers on the channels they prefer for a truly unified customer experience," said Ragy Thomas, Sprinklr Founder and CEO. 

Second Quarter Fiscal 2022 Financial Highlights

• Revenue: Total revenue for the second quarter was $118.7 million, up from $93.5 million one year ago, an increase of 27% year-over-year. Subscription revenue for the second quarter was $103.3 million, up from $82.8 million one year ago, an increase of 25% year-over-year.
• Operating (Loss) Income and Margin: Second quarter operating loss was $29.3 million, compared to operating income of $4.9 million one year ago. Non-GAAP operating loss was $11.4 million, compared to non-GAAP operating income of $10.9 million one year ago. For the second quarter, GAAP operating margin was (25)% and non-GAAP operating margin was (10)%.
• Net (Loss) Income Per Share: Second quarter net loss per share was $0.20, compared to net income per share of $0.02 in the second quarter of fiscal year 2021. Non-GAAP net loss per share for the second quarter was $0.09, compared to non-GAAP net income per share of $0.05 in the second quarter of fiscal year 2021.
• Cash, Cash Equivalents and Marketable Securities: Completed its initial public offering and began trading on the NYSE ("CXM") on June 23, 2021. Net proceeds from the IPO were approximately $276.0 million, after deducting underwriters' discounts and commissions and offering expenses. Total cash, cash equivalents and marketable securities as of July 31, 2021 was $548.8 million.

Financial Outlook

Sprinklr is providing the following guidance for the third fiscal quarter ending October 31, 2021:

• Subscription revenue between $104 million and $106 million.
• Total revenue between $117 million and $119 million.
• Non-GAAP operating loss between $24 million and $26 million.
• Non-GAAP net loss per share between $0.09 and $0.10, assuming 260 million weighted average shares outstanding.

Sprinklr is providing the following guidance for the full fiscal year ending January 31, 2022:

• Subscription revenue between $413 million and $418 million.
• Total revenue between $470 million and $475 million.
• Non-GAAP operating loss between $62 million and $66 million.
• Non-GAAP net loss per share between $0.36 and $0.38, assuming 197 million weighted average shares outstanding.

Conference Call Information
Sprinklr will host a conference call today, September 9, 2021, to discuss second quarter fiscal 2022 financial results, as well as the third quarter and full year fiscal 2022 outlook, at 5:00 p.m. Eastern Time, 2:00 p.m. Pacific Time. Investors are invited to join the webcast by visiting: https://investors.sprinklr.com/. To access the call by phone, dial 877-459-3955 (domestic) or 201-689-8588 (international). The conference ID number is 13721772.  The webcast will be available live, and a replay will be available following completion of the live broadcast for approximately 90 days.

About Sprinklr Inc.
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. 

Forward-Looking Statements
This press release contains express and implied "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding our financial outlook for the third quarter and full year fiscal 2022, Sprinklr's growth strategy and its market position. In some cases, you can identify forward-looking statements by terms such as "anticipate," "believe," "estimate," "expect," "intend," "may," "might," "plan," "project," "will," "would," "should," "could," "can," "predict," "potential," "target," "explore," "continue," or the negative of these terms, and similar expressions intended to identify forward-looking statements. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control, that could cause actual results, performance, or achievement to differ materially and adversely from those anticipated or implied in the statements, including: our rapid growth may be not indicative of our future growth; our revenue growth rate has fluctuated in prior periods; our ability to achieve or maintain profitability; we derive the substantial majority of our revenue from subscriptions to our Unified-CXM platform; our ability to manage our growth and organizational change; the market for Unified-CXM solutions is new and rapidly evolving; our ability to attract new customers in a manner that is cost-effective and assures customer success; our ability to attract and retain customers to use our products; our ability to drive customer subscription renewals and expand our sales to existing customers; our ability to effectively develop platform enhancements, introduce new products or keep pace with technological developments; the market in which we participate is new and rapidly evolving and our ability to compete effectively; our business and growth depend in part on the success of our strategic relationships with third parties; our ability to develop and maintain successful relationships with partners who provide access to data which enhances our Unified-CXM platform's artificial intelligence capabilities; the majority of our customer base consists of large enterprises, and we currently generate a significant portion of our revenue from a relatively small number of enterprises; our investments in research and development; our ability to expand our sales and marketing capabilities; our sales cycle with enterprise and international clients can be long and unpredictable; our business and results of operations may be materially adversely affected by the recent COVID-19 outbreak or other similar outbreaks; certain of our results of operations and financial metrics may be difficult to predict; our ability to maintain data privacy and data security; we rely on third-party data centers and cloud computing providers; the sufficiency of our cash and cash equivalents to meet our liquidity needs; our ability to comply with modified or new laws and regulations applying to our business; our ability to successfully enter into new markets and manage our international expansion; the attraction and retention of qualified employees and key personnel; our ability to effectively manage our growth and future expenses and maintain our corporate culture; our ability to maintain, protect, and enhance our intellectual property rights; our ability to successfully defend litigation brought against us; and our ability to comply with modified or new laws and regulations applying to our business. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are and/or will be included under the caption "Risk Factors" in our prospectus filed with the SEC pursuant to Rule 424(b), on June 24, 2021. Additional information will be made available in our quarterly report on Form 10-Q for the quarter ended July 31, 2021 and other filings and reports that we may file from time to time with the SEC. Forward-looking statements speak only as of the date the statements are made and are based on information available to Sprinklr at the time those statements are made and/or management's good faith belief as of that time with respect to future events. Sprinklr assumes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made, except as required by law.

Non-GAAP Financial Measures

This press release and the accompanying tables contain the following non-GAAP financial measures: non-GAAP gross profit and gross margin, non-GAAP operating income (loss) and operating margin, non-GAAP net income (loss), non-GAAP net income (loss) per share, basic and diluted, and free cash flow. We define these non-GAAP financial measures as the respective GAAP measures, excluding stock-based compensation expense-related charges and amortization of acquired intangible assets. We believe it is useful to exclude these expenses in order to better understand the long-term performance of our core business and to facilitate comparison of our results to those of peer companies over multiple periods. The principal limitation of these non-GAAP financial measures is that they exclude significant expenses that are required by GAAP to be recorded in the Company's financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by the Company's management about which expenses are excluded or included in determining these non-GAAP financial measures. A reconciliation is provided below for each non-GAAP financial measure to the most directly comparable financial measure stated in accordance with GAAP.

With respect to our expectations under "Financial Outlook" above, reconciliation of non-GAAP operating loss and non-GAAP net loss per share guidance to the closest corresponding GAAP measure is not available without unreasonable efforts on a forward-looking basis due to the uncertainty of expenses that may be incurred in the future, although it is important to note that these factors could be material to Sprinklr's results computed in accordance with GAAP.

Investor Relations:
ir@sprinklr.com

Media & Press:
PR@sprinklr.com

Sprinklr, Inc.
Condensed Consolidated Balance Sheets
(in thousands, except per share data)
(unaudited)
	July 31, 2021			January 31, 2021
Assets
Current assets
Cash and cash equivalents	$	433,990		$	68,037
Marketable securities	114,806			212,652
Accounts receivable, net of allowance for doubtful accounts of $2.7 million and $3.2 million, respectively	104,898			116,278
Prepaid expenses and other current assets	94,170			95,819
Total current assets	747,864			492,786
Property and equipment, net	12,322			9,011
Goodwill and other intangible assets	47,287			47,427
Other non-current assets	44,005			36,669
Total assets	$	851,478		$	585,893
Liabilities and stockholders' equity
Liabilities
Current liabilities
Accounts payable	$	10,150		$	16,955
Accrued expenses and other current liabilities	60,276			63,170
Deferred revenue	231,129			221,439
Total current liabilities	301,555			301,564
Senior subordinated secured convertible notes	—			78,848
Deferred revenue less current portion	13,198			19,873
Deferred tax liability, long-term	870			869
Other liabilities, long-term	1,871			2,006
Total liabilities	317,494			403,160
Stockholders' equity
Convertible preferred stock	—			424,992
Class A common stock	—			—
Class B common Stock	8			—
Common stock	—			4
Treasury stock	(23,831)			(23,831)
Additional paid-in capital	947,041			122,061
Accumulated other comprehensive (loss) income	(10)			787
Accumulated deficit	(389,224)			(341,280)
Total stockholders' equity	533,984			182,733
Total liabilities and stockholders' equity	$	851,478		$	585,893

 

Sprinklr, Inc.
Condensed Consolidated Statements of Operations
(in thousands, except per share data)
(Unaudited)
	Three Months Ended July 31,							Six Months Ended July 31,
	2021			2020				2021			2020
Revenue:
Subscription	$	103,307		$	82,807			$	200,079		$	164,467
Professional services	15,385			10,691				29,593			22,019
Total revenue:	118,692			93,498				229,672			186,486
Costs of revenue:
Costs of subscription (1)	22,341			16,314				43,392			36,253
Costs of professional services (1)	14,997			10,980				25,655			22,503
Total costs of revenue	37,338			27,294				69,047			58,756
Gross profit	81,354			66,204				160,625			127,730
Operating expenses:
Research and development (1)	15,087			8,152				28,215			16,480
Sales and marketing (1)(2)	70,249			42,273				130,887			91,832
General and administrative (1)	25,323			10,926				41,531			22,467
Total operating expenses	110,659			61,351				200,633			130,779
Operating (loss) income	(29,305)			4,853				(40,008)			(3,049)
Other expense, net	(1,436)			(1,468)				(3,627)			(3,361)
(Loss) income before provision for income taxes	(30,741)			3,385				(43,635)			(6,410)
Provision for income taxes	2,506			376				4,309			1,788
Net (loss) income	$	(33,247)		$	3,009			$	(47,944)		$	(8,198)
Net (loss) income per share attributable to Class A and Class B common stockholders, basic	$	(0.20)		$	0.02			$	(0.36)		$	(0.09)
Weighted average shares used in computing net (loss) income per share attributable to Class A and Class B common stockholders, basic	167,590			87,196				133,479			86,787
Net (loss) income per share attributable to Class A and Class B common stockholders, diluted	$	(0.20)		$	0.01			$	(0.36)		$	(0.09)
Weighted average shares used in computing net (loss) income per share attributable to Class A and Class B common stockholders, diluted	167,590			201,134				133,479			86,787

(1) Includes stock-based compensation expense, net of amounts capitalized, as follows:
	Three Months Ended July 31,								Six  Months Ended July 31,
	2021				2020				2021				2020
	(in thousands)
Costs of subscription	$	443			$	314			$	822			$	518
Costs of professional services	737				315				1,022				454
Research and development	1,501				607				2,729				1,087
Sales and marketing	4,766				2,756				8,966				4,105
General and administrative	9,179				1,853				11,993				3,243
Stock-based compensation expense, net of amounts capitalized	$	16,626			$	5,845			$	25,532			$	9,407
(2) Includes amortization of acquired intangible assets as follows:
	Three Months Ended July 31,								Six  Months Ended July 31,
	2021				2020				2021				2020
	(in thousands)
Sales and marketing	$	82			$	156			$	164			$	461
Total amortization of acquired intangible assets	$	82			$	156			$	164			$	461

 

Sprinklr, Inc.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(Unaudited)
	Six months ended July 31,
	2021			2020
Cash flow from operating activities:
Net loss	$	(47,944)		$	(8,198)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization expense	3,451			2,877
Bad debt expense	(226)			286
Stock-based compensation expense	25,532			9,407
Non-cash interest paid in kind and discount amortization	3,267			1,517
Deferred income taxes	1			87
Other noncash items, net	(999)			(15)
Changes in operating assets and liabilities:
Accounts receivable	11,810			29,661
Prepaid expenses and other current assets	1,673			18,243
Other noncurrent assets	(7,151)			3,437
Accounts payable	(6,751)			(2,173)
Accrued expenses and other current liabilities	(2,326)			(14,474)
Deferred revenue	2,956			(17,240)
Other liabilities	(154)			34
Net cash (used in) provided by operating activities	(16,861)			23,449
Cash flow from investing activities:
Purchases of marketable securities	(61,758)			—
Sales of marketable securities	56,652			—
Maturities of marketable securities	101,860			—
Purchases of property and equipment	(3,862)			(1,586)
Capitalized internal-use software	(2,481)			(1,546)
Net cash provided by (used in) investing activities	90,411			(3,132)
Cash flow from financing activities:
Proceeds from issuance of common stock upon initial public offering, net of underwriting discounts, commissions and other offering costs	276,001			—
Proceeds from Senior subordinated secured convertible notes	—			73,425
Proceeds from short-term borrowings	—			49,973
Repayments of short term borrowings	—			(49,973)
Payments of debt and equity issuance costs	—			(160)
Proceeds from issuance of common stock upon exercise of stock options	16,659			1,357
Net cash provided by financing activities	292,660			74,622
Effect of exchange rate fluctuations on cash and cash equivalents	(257)			(83)
Net change in cash and cash equivalents	365,953			94,856
Cash and cash equivalents at beginning of period	68,037			10,470
Cash and cash equivalents at end of period	$	433,990		$	105,326

 

Sprinklr, Inc.
Reconciliation of Non-GAAP Measures
(in thousands)
(Unaudited)
	Three Months Ended July 31,								Six Months Ended July 31,
	2021				2020				2021				2020
Non-GAAP gross profit:
GAAP gross profit	$	81,354			$	66,204			$	160,625			$	127,730
Stock-based compensation expense-related charges (1)	1,292				629				1,956				972
Non-GAAP gross profit	$	82,646			$	66,833			$	162,581			$	128,702
Gross margin	69		%		71		%		70		%		68		%
Non-GAAP gross margin	70		%		71		%		71		%		69		%
Non-GAAP operating (loss) income:
GAAP operating (loss) income	$	(29,305)			$	4,853			$	(40,008)			$	(3,049)
Stock-based compensation expense-related charges (2)	17,818				5,845				26,724				9,407
Amortization of acquired intangible assets	82				156				164				461
Non-GAAP operating (loss) income	$	(11,405)			$	10,854			$	(13,120)			$	6,819
Non-GAAP net (loss) income and net (loss) income per share:
GAAP net (loss) income:	$	(33,247)			$	3,009			$	(47,944)			$	(8,198)
Stock-based compensation expense-related charges (2)	17,818				5,845				26,724				9,407
Amortization of acquired intangible assets	82				156				164				461
Non-GAAP net (loss) income	$	(15,347)			$	9,010			$	(21,056)			$	1,670
Less: amounts allocated to participating securities	—				(4,866)				—				—
Non-GAAP net (loss) income attributable to Class A and Class B common stockholders	$	(15,347)			$	4,144			$	(21,056)			$	1,670
Weighted-average shares outstanding used in computing net loss per share attributable to Class A and Class B common stockholders - basic	167,590				87,196				133,479				86,787
Non-GAAP net (loss) income per common share attributable to Class A and Class B common stockholders	$	(0.09)			$	0.05			$	(0.16)			$	0.02
Free cash flow:
Net cash (used in) provided by operating activities	$	(6,467)			$	(4,142)			$	(16,861)			$	23,449
Purchase of property and equipment	(2,690)				(814)				(3,862)				(1,586)
Capitalized internal-use software	(1,447)				(827)				(2,481)				(1,546)
Free cash flow	$	(10,604)			$	(5,783)			$	(23,204)			$	20,317

(1) Includes $0.1 million and $0.1 million of employer payroll tax related to stock-based compensation expense for the three and six months ended July 31, 2021, respectively.

(2) Includes $1.2 million and $1.2 million of employer payroll tax related to stock-based compensation expense for the three and six months ended July 31, 2021, respectively.

 

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SOURCE Sprinklr

FAQ

What were Sprinklr's revenue figures for Q2 2022?

Sprinklr reported total revenue of $118.7 million for Q2 2022, a 27% increase year-over-year.

What is the net loss per share reported by Sprinklr?

The net loss per share for Sprinklr in Q2 2022 was $0.20.

What guidance did Sprinklr provide for Q3 2022?

Sprinklr anticipates Q3 total revenue between $117 million and $119 million.

How much cash and marketable securities does Sprinklr have?

As of July 31, 2021, Sprinklr had $548.8 million in cash, cash equivalents, and marketable securities.

What are Sprinklr's projections for full fiscal year 2022?

For the full fiscal year 2022, Sprinklr projects total revenue between $470 million and $475 million.