Welcome to our dedicated page for Sprinklr news (Ticker: CXM), a resource for investors and traders seeking the latest updates and insights on Sprinklr stock.
Sprinklr, Inc. (symbol: CXM) is a leading provider of enterprise software specifically designed to enhance customer experience management for global brands. Headquartered in New York City, Sprinklr employs more than 900 professionals worldwide, serving over 1,000 top enterprise brands such as IHG, Intel, Microsoft, Samsung, and Virgin America.
Sprinklr's core business revolves around its comprehensive suite of fully integrated social media management tools, which are used to drive business outcomes and manage customer experiences across multiple touchpoints. With operations spanning 77 countries, Sprinklr has been recognized by Forrester as 'the most powerful technology in the market'.
The company offers a range of products that enable customer-facing functions across the front office to collaborate and communicate effectively. These products include:
- Sprinklr Service: A solution designed to enhance customer care operations.
- Sprinklr Social: A platform for managing social media interactions.
- Sprinklr Insights: A tool for gaining actionable insights from customer data.
- Sprinklr Marketing: A comprehensive solution for streamlining marketing efforts across digital channels.
Sprinklr operates in the Americas, EMEA, and other regions, with the majority of its revenue derived from the Americas. The company's innovative approach and robust technology have made it a vital tool for leading brands looking to improve customer engagement and drive business success.
For more information, visit sprinklr.com or follow them on Twitter @sprinklr.
Latest News:
Source: Sprinklr
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BWT Alpine F1 Team has partnered with Sprinklr (NYSE: CXM) to enhance fan engagement through its Unified-CXM platform. This collaboration will allow Alpine to access insights from over 100 million sources across 50 languages, transforming unstructured data into actionable insights. Nine of Sprinklr’s products will be implemented to improve personalized engagement with fans, ultimately driving brand equity for both Alpine and Sprinklr. This marks Sprinklr’s first partnership with a sports team, aligning with Alpine’s goal to deepen real-time connections with fans.
Sprinklr (NYSE: CXM) and Deloitte have expanded their partnership into the Asia-Pacific region, enhancing digital customer experiences with Sprinklr’s Unified-CXM technology. The agreement aims to develop a super-personalization strategy, improving customer marketing and providing comprehensive digital service journeys. Executives from both organizations expressed commitment to strengthening customer connectivity and accelerating digital transformation post-COVID-19. This collaboration highlights Sprinklr's growing influence in the market and its commitment to refining customer experiences through advanced AI capabilities.
Sprinklr (NYSE: CXM) has launched its unified customer experience management platform on AWS Marketplace, allowing customers to streamline procurement and consolidate billing.
The platform features advanced AI to enhance customer interactions across over 30 digital channels, facilitating better cross-team collaboration and significant savings. The integration with AWS strengthens Sprinklr's relationship with the cloud service.
This move supports customers in tackling digital customer experience management challenges more effectively.
Sprinklr (NYSE: CXM) has launched Sprinklr Modern Care Voice, a comprehensive Contact Center as a Service (CCaaS) solution that leverages AI to enhance customer support. This innovative offering aims to reduce the reliance on traditional voice calls by proactively addressing customer issues digitally. The platform encompasses automatic call distribution, conversational IVR, and analytics, catering to over 30 digital channels. This move positions Sprinklr to disrupt legacy call center technology and respond to evolving customer expectations for seamless multi-channel communication.
Sprinklr has announced significant leadership changes, with
Sprinklr (NYSE: CXM), a leading unified customer experience management platform, announced that its Founder and CEO, Ragy Thomas, will present at the Annual Needham Growth Conference on January 12, 2022, from 5:00-5:40 p.m. ET. A live webcast and replay will be accessible on Sprinklr's investor relations website. Sprinklr, headquartered in New York City, employs advanced AI to enhance customer interactions, serving over 1,000 global enterprises, including major brands like Microsoft and P&G.
Sprinklr (CXM) has announced a strategic partnership with Google Cloud to enhance customer experience management through its Unified-CXM platform. This collaboration aims to provide businesses with scalable and reliable solutions in a public cloud environment, ensuring low latency and effective management of enterprise data. Both companies will develop go-to-market programs to increase awareness among global enterprises.
The partnership is expected to empower clients to improve their customer engagement strategies while maintaining security and performance.
Sprinklr (NYSE: CXM) reported Q3 2022 total revenue of $127.1 million, a 32% increase year-over-year, with subscription revenue rising 29% to $109.9 million. Despite revenue growth, the company faced an operating loss of $26.3 million, up from a loss of $15.3 million in Q3 2021. Net loss per share improved to $0.11 from $0.21 a year earlier. For Q4 2022, Sprinklr anticipates total revenue between $129 million and $131 million, and for the full year, between $486 million and $488 million.
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