Manufacturer and Retailer Selects Celebros Search by Bridgeline to Power eCommerce Site Search

Rhea-AI Summary

Bridgeline Digital, Inc. (NASDAQ: BLIN) has partnered with a renowned manufacturer of fine homeware to enhance their online store's search functionality using Celebros Search. This upgrade transitions from a standard text-based search to advanced natural language processing (NLP), resulting in quicker, more relevant search results. The integration aims to elevate the ecommerce experience, improve average order value, and drive conversions, as highlighted by CEO Ari Kahn. Bridgeline continues to focus on maximizing digital engagement through AI and machine learning technologies.

Positive

• Partnership with a top homeware manufacturer enhances the Celebros Search offering.
• Upgrading to NLP improves efficiency and accuracy in search results.
• Potential increase in average order value and revenue driven by enhanced site search functionality.

Negative

• None.

WOBURN, Mass., Aug. 11, 2020 (GLOBE NEWSWIRE) -- Bridgeline Digital, Inc. (NASDAQ: BLIN), a provider of cloud-based digital experience software, announced today that a top manufacturer of fine homeware including fabrics, rugs, bed linens, giftware and clothing has selected Celebros Search by Bridgeline as their site search solution for their online store.

The company, with a deep history in Ireland that dates back 125 years, produces some of the world’s finest woven products, including rugs, throws, scarves, as well as products for home furnishings such as furniture and accessories.

The Company sought out Celebros, as a partner within the Shopify eCommerce ecosystem, to improve the search experience on their website. By selecting Celebros, the company upgraded its default search within the Shopify eCommerce platform to the NLP (natural language processing) search that Celebros offers. This has allowed the company to move from a standard text-based search to the Celebros Instant NLP (natural language processing) search which delivers quicker and more relevant searches.

The company takes its digital presence very seriously and is always finding ways to reflect its rich history and craftmanship online - and their search experience was no exception. They have already seen an improvement with their website with faster and more accurate results.  

Celebros Search offers intelligent machine learning that understands user behavior to provide customers with accurate and relevant results and recommendations. In addition, Celebros Search offers many added features that help to increase average order value (AOV), drive conversion and revenue such as cross-sell/up-sell, campaign management and dynamic merchandising.

“Celebros’ features allow our customers to improve several aspects of their ecommerce, from increasing traffic to driving conversion and order size,” said Ari Kahn, Bridgeline Digital’s CEO. “With AI and Machine Learning technologies in addition to our personalization capabilities, our customers are able to increase their online revenue growth.”

About Bridgeline Digital

Bridgeline Digital, The Digital Engagement Company™, helps customers maximize the performance of their omni-channel digital experience from websites and intranets to online stores and campaigns. Bridgeline’s Unbound platform is a Digital Experience Platform (DXP) that deeply integrates Web Content Management, eCommerce, Marketing Automation, Site Search, Authenticated Portals, Social Media Management, Translation, Locator Pages and Web Analytics to help the goal of assisting marketers to help organizations  deliver digital experiences that attract, engage, nurture and convert their customers across all channels and streamline business operations.  OrchestraCMS is the only content and digital experience platform built 100% native on Salesforce. OrchestraCMS helps Salesforce create digital experiences for their customers and partners; combining content with business data, processes and applications across multiply channels and device including Salesforce Communities, social media, portals, intranets, websites, applications and services. Celebros Search is a commerce oriented, site search product that provides for Natural Language Processing with artificial intelligence (AI) to present very relevant search results in seven languages.  Headquartered in Woburn, MA., Bridgeline customers range from small- and medium-sized organizations to Fortune 1000 companies. To learn more, please visit www.bridgeline.com or call (800) 603-9936.

Contact:

Jeremy LaDuque
EVP of Marketing
Bridgeline Digital
press@bridgeline.com

FAQ

What is the recent partnership announced by Bridgeline Digital (BLIN)?

Bridgeline Digital announced a partnership with a leading manufacturer of fine homeware to implement Celebros Search for their online store.

How does Celebros Search improve the online shopping experience?

Celebros Search enhances the shopping experience by utilizing natural language processing for quicker and more relevant search results.

What benefits does Bridgeline Digital expect from the Celebros Search integration?

Bridgeline expects to see improved average order value and revenue through better search functionality and customer engagement.

When was the partnership with the homeware manufacturer announced?

The partnership was announced on August 11, 2020.

What technology does Celebros Search use?

Celebros Search employs artificial intelligence and machine learning technologies to provide relevant search results.