Freshworks Inc. filings document the public-company reporting record for a Nasdaq-listed software-as-a-service issuer with Class A common stock. Recent Form 8-K disclosures report operating results, financial-condition updates, investor presentation materials, executive appointments and departures, board-authorized stock repurchase activity, and costs associated with restructuring and exit activities.
The company’s proxy materials cover governance matters, board structure, executive compensation, equity-award information, and shareholder voting items. Together, these disclosures describe Freshworks’ service software business, its capital allocation actions, management and board changes, and formal risk and governance subjects tied to its employee and customer experience software operations.
Freshworks Inc. used its Refresh 2026 analyst session to lay out updated 2026 guidance and higher 2028 financial targets. For 2026, the company projects revenue of $958.0–$964.0 million, year-over-year growth of 14–15%, and non-GAAP income from operations of $207.0–$215.0 million.
Looking to 2028, Freshworks raised its revenue target from $1.2 billion+ to $1.3 billion+ and increased its free cash flow goal from $340 million+ to $425 million+, implying a 32–34% free cash flow margin and 24–26% operating margin. Management expects EX-focused products to reach about 70% of ending ARR and is targeting stock-based compensation of 13–14% of revenue, down from 30% in 2024.
Freshworks reported first-quarter 2026 results showing solid growth but continued modest losses. Revenue reached $228.6 million, up 16% from a year ago, with gross margin steady at 85%. The company posted an operating loss of $8.1 million and a net loss of $4.8 million, both slightly improved versus 2025.
Operating cash flow was strong at $62.4 million, translating into free cash flow of $55.8 million. Freshworks closed the $88.7 million acquisition of incident-management firm FireHydrant and repurchased $45.4 million of Class A shares under a new $400 million buyback. Management also disclosed a May 2026 restructuring plan expected to reduce headcount by about 11% and generate $7–$9 million of charges in the second quarter.
Freshworks Inc. reported first quarter 2026 results and announced a restructuring plan. Revenue was $228.6 million, up 16% from $196.3 million a year earlier, with GAAP operating loss narrowing to $8.1 million and non-GAAP operating income of $41.0 million.
Non-GAAP diluted net income per share was $0.11, down from $0.18, while net cash provided by operating activities rose to $62.4 million and adjusted free cash flow was $55.8 million. The company highlighted strong demand for its Employee Experience platform, landing its first $1 million-plus ARR deal and growing customers above $100,000 in ARR by 29%.
Freshworks also launched a restructuring plan affecting about 500 employees, or 11% of its global workforce, and expects $7–$9 million in related charges in the second quarter of 2026. For full year 2026, it guides revenue to $958–$964 million and non-GAAP income from operations to $207–$215 million.
Freshworks Inc. Chief Financial & Operating Officer Tyler Sloat reported routine tax-related share dispositions. On May 1, 2026, a total of 24,378 shares of Class A Common Stock were withheld at $8.75 per share to cover tax withholding obligations tied to the vesting of RSUs granted on May 1, 2022 and May 1, 2023. These Form 4 entries are coded "F," indicating payment of tax liabilities by delivering shares rather than open-market sales.
Vanguard Portfolio Management reports beneficial ownership of Freshworks Inc. common stock. The filing shows 15,914,015 shares beneficially owned, representing 6.38% of the class as of 03/31/2026. Vanguard reports sole voting power over 370,449 shares and sole dispositive power over 15,914,015 shares. The Schedule 13G is signed by Ashley Grim on 04/29/2026 and includes a standard affiliate disclosure identifying Vanguard Portfolio Management LLC and affiliated investment divisions as exercising dispositive power over the reported holdings.
Freshworks Inc. is asking stockholders to vote at its 2026 virtual annual meeting on May 28, 2026. Investors will elect four Class II directors, approve on an advisory basis executive compensation, choose how often to hold future say‑on‑pay votes, and ratify Deloitte & Touche LLP as auditor for 2026.
The proxy highlights a dual‑class share structure with one vote per Class A share and ten votes per Class B share, and confirms a majority voting-power quorum requirement. It also notes that 2025 was the company’s first full year of profitability, with strong growth in employee experience, enterprise service management, and AI‑driven products.
Freshworks Inc. Chief Revenue Officer Ian Tickle reported routine share withholdings to cover taxes on vested RSUs. On April 1–2, 2026, a total of 21,218 shares of Class A Common Stock were withheld as tax payments at prices around $8.07–$8.32 per share. These F-code transactions are tax-withholding dispositions, not open-market sales. After the most recent withholding, Tickle directly holds 954,332 Class A shares, indicating he retains a substantial equity stake.
Freshworks Inc. reported an insider equity update involving its Chief Accounting Officer, Philippa Lawrence. On April 2, 2026, a total of 6,289 shares of Class A common stock were withheld to cover tax obligations from vesting RSUs granted on February 13, 2025 and January 2, 2026. These are tax-withholding dispositions rather than open-market sales. After these entries, Lawrence holds 489,831 shares of Freshworks Class A common stock directly.
Freshworks Inc. CEO and President Dennis Woodside reported a routine tax-related share disposition tied to equity compensation. On April 2, 2026, 22,473 shares of Class A Common Stock were withheld at $8.32 per share to cover tax obligations from the vesting of RSUs granted on January 2, 2026. This was not an open-market sale, but an automatic share withholding.
After this event, Woodside directly owns 2,981,839 Class A shares. He also has an additional 278,027 shares held indirectly through The Woodside 2012 Irrevocable Trust, reflecting a substantial continuing stake in Freshworks.