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Zoom named a Leader in the 2024 Gartner® Magic Quadrant™ for UCaaS, Worldwide

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Zoom Video Communications (NASDAQ: ZM) has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide for the fifth consecutive time. The report evaluated 11 companies in the unified communications space. Zoom's UCaaS offerings include Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings, and Workvivo.

Graeme Geddes, chief growth and sales officer at Zoom, stated that this recognition demonstrates their commitment to providing top-tier UCaaS solutions. He emphasized Zoom's consistency in delivering collaboration and communication tools that empower users and enhance productivity, despite changes in the industry over the past five years.

Zoom Video Communications (NASDAQ: ZM) è stata nominata Leader nel Magic Quadrant™ di Gartner® 2024 per i servizi di Comunicazione Unificata come Servizio (UCaaS) a livello mondiale per la quinta volta consecutiva. Il rapporto ha valutato 11 aziende nel settore delle comunicazioni unificate. Le offerte UCaaS di Zoom includono Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings e Workvivo.

Graeme Geddes, chief growth and sales officer di Zoom, ha dichiarato che questo riconoscimento dimostra il loro impegno a fornire soluzioni UCaaS di prim'ordine. Ha sottolineato la coerenza di Zoom nel fornire strumenti di collaborazione e comunicazione che potenziano gli utenti e migliorano la produttività, nonostante i cambiamenti nel settore negli ultimi cinque anni.

Zoom Video Communications (NASDAQ: ZM) ha sido nombrada Líder en el Magic Quadrant™ de Gartner® 2024 para Servicios de Comunicaciones Unificadas como Servicio (UCaaS), a nivel mundial por quinta vez consecutiva. El informe evaluó a 11 compañías en el espacio de comunicaciones unificadas. Las ofertas de UCaaS de Zoom incluyen Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings y Workvivo.

Graeme Geddes, director de crecimiento y ventas de Zoom, declaró que este reconocimiento demuestra su compromiso de ofrecer soluciones UCaaS de primer nivel. Enfatizó la consistencia de Zoom en la entrega de herramientas de colaboración y comunicación que empoderan a los usuarios y mejoran la productividad, a pesar de los cambios en la industria en los últimos cinco años.

줌 비디오 커뮤니케이션(주식 코드: ZM)은 제104회 가트너® 매직 쿼드런트™에서 통합 커뮤니케이션 서비스(UCaaS) 분야의 전 세계적인 리더로 다섯 번째 연속으로 선정되었습니다. 이 보고서는 통합 커뮤니케이션 분야의 11개 회사를 평가했습니다. 줌의 UCaaS 제품에는 Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings 및 Workvivo가 포함됩니다.

줌의 성장 및 판매 최고 책임자인 그레이엄 게디스(Graeme Geddes)는 이 인식이 최고 수준의 UCaaS 솔루션을 제공하겠다는 의지를 보여준다고 말했습니다. 그는 지난 5년간 산업의 변화에도 불구하고 사용자에게 권한을 부여하고 생산성을 향상시키는 협업 및 커뮤니케이션 도구를 지속적으로 제공하는 줌의 일관성을 강조했습니다.

Zoom Video Communications (NASDAQ: ZM) a été désignée Leader dans le Magic Quadrant™ de Gartner® 2024 pour les services de Communication Unifiée en tant que Service (UCaaS) à l'échelle mondiale pour la cinquième fois consécutive. Le rapport a évalué 11 entreprises dans le domaine des communications unifiées. Les offres UCaaS de Zoom incluent Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings et Workvivo.

Graeme Geddes, directeur de la croissance et des ventes chez Zoom, a déclaré que cette reconnaissance démontre leur engagement à fournir des solutions UCaaS de premier ordre. Il a souligné la cohérence de Zoom dans la fourniture d'outils de collaboration et de communication qui responsabilisent les utilisateurs et améliorent la productivité, malgré les changements dans le secteur au cours des cinq dernières années.

Zoom Video Communications (NASDAQ: ZM) wurde zum Leader im Gartner® Magic Quadrant™ 2024 für Unified Communications as a Service (UCaaS) weltweit zum fünften Mal in Folge ernannt. Der Bericht bewertete 11 Unternehmen im Bereich der einheitlichen Kommunikation. Zu den UCaaS-Angeboten von Zoom gehören Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings und Workvivo.

Graeme Geddes, Chief Growth and Sales Officer bei Zoom, erklärte, dass diese Auszeichnung ihr Engagement zeigt, erstklassige UCaaS-Lösungen anzubieten. Er betonte die Konsistenz von Zoom bei der Bereitstellung von Kollaborations- und Kommunikationstools, die die Nutzer stärken und die Produktivität steigern, trotz der Veränderungen in der Branche in den letzten fünf Jahren.

Positive
  • Named a Leader in Gartner Magic Quadrant for UCaaS for the fifth consecutive year
  • Recognized among 11 evaluated companies in the unified communications space
  • Offers a comprehensive suite of enterprise-grade UCaaS solutions
Negative
  • None.

Insights

Zoom's fifth consecutive recognition as a Leader in Gartner's Magic Quadrant for UCaaS is a significant achievement, highlighting the company's consistent innovation and market position. This accolade reinforces Zoom's strength in the highly competitive unified communications space, which is important for maintaining investor confidence.

The inclusion of AI Companion and Zoom Contact Center in their UCaaS offering demonstrates Zoom's commitment to expanding beyond video conferencing. This diversification strategy is essential for long-term growth, especially as the market evolves post-pandemic.

However, investors should note that while this recognition is prestigious, it doesn't directly translate to financial performance. The UCaaS market is increasingly crowded and Zoom will need to continue innovating to maintain its leadership position and drive revenue growth in a challenging macroeconomic environment.

Zoom Celebrates its Fifth Consecutive Time Being Placed in the Leaders Quadrant

SAN JOSE, Calif., Oct. 10, 2024 (GLOBE NEWSWIRE) -- Zoom Video Communications, Inc. (NASDAQ: ZM), today announced that Gartner has named Zoom a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide for the fifth time in a row. The UCaaS report evaluated 11 companies in the unified communications space, and Zoom has been recognized as a Leader in this. Zoom includes enterprise-grade solutions like Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings, and Workvivo.

“We believe being named a Leader in the Gartner Magic Quadrant for UCaaS for the fifth year in a row is a true testament to our dedication and commitment to providing the best in class UCaaS solutions,” said Graeme Geddes, chief growth and sales officer at Zoom. “Although a lot has changed these past five years, Zoom has remained steadfast in delivering collaboration and communication tools that help empower users and improve productivity.”

To read a complimentary copy of the 2024 Gartner Magic Quadrant for UCaaS report, please click here.

Gartner, Magic Quadrant for Unified Communications as a Service, Pankil Sheth, Megan Fernandez, Christopher Trueman, Rafael Benitez, 7 October 2024

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved

About Zoom
Zoom’s mission is to provide an AI-first work platform for human connection. Reimagine teamwork with Zoom Workplace — Zoom’s open collaboration platform with AI Companion empowers teams to be more productive. Together with Zoom Workplace, Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at zoom.com.

Public Relations
Bridget Moriarty
Corporate PR Manager
press@zoom.us


FAQ

What recognition did Zoom (ZM) receive in the 2024 Gartner Magic Quadrant for UCaaS?

Zoom (ZM) was named a Leader in the 2024 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide for the fifth consecutive time.

How many companies were evaluated in the 2024 Gartner Magic Quadrant for UCaaS?

The 2024 Gartner Magic Quadrant for UCaaS evaluated 11 companies in the unified communications space.

What are some of Zoom's (ZM) key UCaaS offerings mentioned in the press release?

Zoom's (ZM) key UCaaS offerings include Zoom AI Companion, Zoom Contact Center, Zoom Team Chat, Zoom Phone, Zoom Meetings, and Workvivo.

Zoom Video Communications, Inc.

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