Western Union and Mercado Pago Alliance Extends to the United States and Canada

• Customers in the two countries can now send money directly to Mercado Pago wallet accounts in Mexico using a new feature in the Western Union mobile app, its website, or from one of its retail locations.

MEXICO CITY--(BUSINESS WIRE)-- Western Union and Mercado Pago today announced growth in their existing relationship, giving United States and Canadian customers ability to send money from Western Union’s mobile app, its website, or from one of its retail locations to Mercado Pago wallet accounts in Mexico.

The new capability not only extends the geographic reach and level of choice for the companies’ customers, but also provides speed and convenience. Once sent, the money is credited in Mercado Pago accounts without leaving the comforts of home.

“The growth of our relationship confirms that we are improving a vital transaction for millions of families in Mexico. Our goal is to become the best banking app to receive remittances in Mexico and now with this development, we can also become the simplest option for those who send remittances from the United States and Canada,” celebrated Pedro Rivas, General Manager, Mercado Pago Mexico.

The agreement with Mercado Pago reinforces Western Union’s leadership role helping Mexicans conveniently send money worldwide over digital and retail channels.

“Western Union and Mercado Pago collectively share a mission to increase customers’ access to digital and traditional financial services,” said Claudia Reyes, Vice President and General Manager, Western Union Mexico. “As we build on growth and innovation across Mexico and its key corridors, we are excited to continue our work with Mercado Pago while providing choice across digital and physical channels for our customers.”

Once customers send money using the Western Union app, Mercado Pago wallet account holders in Mexico can easily withdraw cash for free with a debit card in thousands of ATMs and stores, use the funds to pay for services directly through the Mercado Pago application or transfer funds to others.

About Western Union

The Western Union Company (NYSE: WU) is committed to helping people around the world who aspire to build financial futures for themselves, their loved ones and their communities. Our leading cross-border, cross-currency money movement, payments and digital financial services empower consumers, businesses, financial institutions and governments—across more than 200 countries and territories and nearly 130 currencies—to connect with billions of bank accounts, millions of digital wallets and cards, and a global footprint of hundreds of thousands of retail locations. Our goal is to offer accessible financial services that help people and communities prosper. For more information, visit www.westernunion.com.

About Mercado Pago

Mercado Pago is the largest Latin American fintech company in the region. Founded in 2003, it offers the most complete ecosystem of financial solutions for those companies, enterprises or individuals who want to manage their money in a safe, simple, and comfortable way with a great variety of possibilities in Argentina, Brazil, Chile, Colombia, Mexico, Peru. and Uruguay. Currently, it processes more than 8 million transactions per day; 100 transactions per second.

The Mercado Pago app is the most complete digital wallet in the region: it allows you to carry out multiple financial operations such as paying in physical stores with a QR code, receiving returns for the digital balance, paying for services and taking a loan without having a bank account.

View source version on businesswire.com: https://www.businesswire.com/news/home/20240221562016/en/

Mercado Pago Media Contacts

Pablo Amair, Mercado Pago México: pablo.amair@mercadolibre.com.mx

Fernanda Larrea, PRP, México: fernanda.larrea@prp.com.mx

Western Union Media Contacts

Brad Jones, Western Union: Bradley.Jones@wu.com

Arturo Garcia, FleishmanHillard, México: arturo.garcia@fleishman.com

Adriana Tapiam, FleishmanHillard, México: adriana.tapia@fleishman.com

Source: The Western Union Company