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WNS (Holdings) Limited (NYSE: WNS) is a leading global business process management (BPM) company that offers a diverse range of services to over 200 clients worldwide. Known for its operational excellence and deep domain expertise in key industry verticals, WNS serves sectors such as travel, insurance, banking and financial services, manufacturing, retail and consumer packaged goods, shipping and logistics, healthcare, and utilities.
WNS provides a comprehensive suite of BPM services, including finance and accounting, customer care, technology solutions, research and analytics, and both back-office and front-office processes tailored to specific industries. The company employs over 29,830 professionals across 37 delivery centers in various countries, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, the UK, and the US.
As a strategic partner, WNS focuses on managing complex processes that significantly impact clients' bottom lines. The company adopts an end-to-end vertical approach to service delivery and leverages technology-led BPM solutions. This has positioned WNS as a trusted partner for business transformation and operational efficiency.
WNS operates through multiple segments, including Banking/Financial Services and Insurance; Travel, Shipping/Logistics, and Utilities; Manufacturing/Retail/Consumer, Hi-tech/Professional Services, and Procurement; and Healthcare/Life Sciences. Geographically, the majority of the company's revenue comes from North America, primarily the US, followed by the UK. WNS also maintains a presence in Australia, Europe (excluding the UK), and South Africa.
WNS (Holdings) Limited (NYSE: WNS) will announce its fiscal 2022 second quarter financial results on October 28, 2021, at 6:00 a.m. Eastern. A teleconference will follow at 8:00 a.m. Eastern, featuring CEO Keshav Murugesh, CFO Sanjay Puria, and COO Gautam Barai. The results will include performance metrics for the quarter ended September 30, 2021. Interested parties can join via the company’s investor relations website. A replay will be available for one week post-call.
WNS (Holdings) Limited (NYSE: WNS) has entered a partnership with Pacific Life to enhance operations for its Pension Risk-Transfer (PRT) business. The collaboration aims to transform onboarding and service processes through advanced digital analytics and customer experience strategies. This innovative approach will optimize operational efficiency and improve customer experiences, boosting Pacific Life's scalability and speed-to-market. With over 12,000 professionals dedicated to the insurance sector, WNS leverages AI and machine learning to drive significant advancements in service delivery.
WNS (Holdings) Limited has announced that Adrian T. Dillon will retire from the Board of Directors and his position as Chairman effective September 20, 2021. Timothy L. Main will take over as Chairman starting September 21, 2021. Dillon has served on the board for 9 years and is credited with significantly contributing to WNS's success in the BPM industry. CEO Keshav R. Murugesh expressed gratitude for Dillon's leadership and looks forward to working with Main to propel the company further.
WNS (Holdings) Limited (NYSE: WNS) announced its annual general meeting for shareholders on September 23, 2021, at 11:00 am London Time, to be held at Malta House, London. Shareholders can participate virtually or via phone. The company urged shareholders to appoint the Chairman as their proxy for voting. Additionally, the annual report for the fiscal year ending March 31, 2021, was filed with the SEC on May 14, 2021, and relevant documents are accessible on the company's website. WNS is a leading BPM provider with over 46,918 professionals globally.
WNS (Holdings) Limited (NYSE: WNS) has launched PRECIZON, a cloud-based Competitive Intelligence platform tailored for the Pharma, Bio-pharma, and Life Sciences sectors. The platform offers real-time insights by integrating commercial and public data, enhanced with advanced analytics and visualizations. It aims to provide companies a comprehensive view of the market landscape and competitor drug approval timelines. WNS emphasizes that PRECIZON enables informed decision-making, helping businesses adapt to dynamic market conditions while optimizing R&D spending.
WNS (Holdings) Limited has extended its partnership with Centrica to enhance customer experience delivery. This collaboration focuses on developing a Unified Customer Experience across various channels like WhatsApp and SMS. WNS aims to improve customer lifetime value, reduce costs, and boost retention by leveraging analytics and domain expertise. The ongoing partnership emphasizes personalized communications driven by digital channels, ensuring meaningful interactions with customers.
WNS (Holdings) Limited (WNS) announced its fiscal Q1 2022 results, reporting revenues of $253.2 million, a 21.9% year-over-year increase, and $236.3 million when adjusted for repair payments. Profit reached $26.8 million, compared to $14.8 million last year. The company added 7 new clients and expanded 17 existing relationships. WNS updated its fiscal 2022 guidance, expecting revenue between $961 million and $1,009 million, with adjusted diluted earnings per ADS projected at $3.09 to $3.28.
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