WNS Recognized as a ‘Leader’ in Digital Platform and Augmentation Suite (DPAS) in Insurance BPS by Everest Group
The DPAS-specific PEAK Matrix™ Assessment evaluated insurance BPS providers in four areas – automation, cognitive, analytics, and user experience-focused services. WNS was recognized as a leader for its CoEs in key functions (including actuarial, analytics and underwriting), robust partnerships, analytics capabilities to drive new sales and claims management, and hyperautomation to drive end-to-end business transformation. WNS’ well-rounded DPAS offerings include intelligent automation capabilities using low/no-code platforms and digital solutions including Intelligent Document Processing (IDP).
“We are delighted to be recognized as a Leader by
“Insurance enterprises have come a long way to seek value beyond labor arbitrage. They have started realizing that the digital capabilities of insurance BPS providers can be a significant change agent, as the industry experiences disruption in customer preferences and changing product dynamics. WNS, being a significant player within this market, has made noteworthy investments in key domain areas such as actuarial, underwriting, and claims processing, as well as has developed sophistication in digital tools, such as analytics, AI, and automation, to help clients harness the potential shifts from digitization. Understanding the evolving market dynamics and client expectations, it has also developed innovation centers, hyper-automation capabilities, a partner ecosystem with InsurTechs and platform providers, as well as a consulting practice for creating customized solutions for clients,” said
WNS' insurance portfolio includes more than 55 global insurers, re-insurers, brokers and InsurTech companies. The company manages more than 30 million claims transactions annually, covering claims spending of more than
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Investors:
EVP – Finance & Head of Investor Relations
+1 (646) 908-2615
david.mackey@wns.com
Media:
Global Head –
+91 (22) 4095 2397
archana.raghuram@wns.com; pr@wns.com
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