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WNS (Holdings) Limited (NYSE: WNS) is a leading global business process management (BPM) company that offers a diverse range of services to over 200 clients worldwide. Known for its operational excellence and deep domain expertise in key industry verticals, WNS serves sectors such as travel, insurance, banking and financial services, manufacturing, retail and consumer packaged goods, shipping and logistics, healthcare, and utilities.
WNS provides a comprehensive suite of BPM services, including finance and accounting, customer care, technology solutions, research and analytics, and both back-office and front-office processes tailored to specific industries. The company employs over 29,830 professionals across 37 delivery centers in various countries, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, the UK, and the US.
As a strategic partner, WNS focuses on managing complex processes that significantly impact clients' bottom lines. The company adopts an end-to-end vertical approach to service delivery and leverages technology-led BPM solutions. This has positioned WNS as a trusted partner for business transformation and operational efficiency.
WNS operates through multiple segments, including Banking/Financial Services and Insurance; Travel, Shipping/Logistics, and Utilities; Manufacturing/Retail/Consumer, Hi-tech/Professional Services, and Procurement; and Healthcare/Life Sciences. Geographically, the majority of the company's revenue comes from North America, primarily the US, followed by the UK. WNS also maintains a presence in Australia, Europe (excluding the UK), and South Africa.
WNS Holdings (NYSE: WNS) has extended its strategic partnership with Canopius Group, a global specialty and P&C (re)insurer. Under this extension, WNS will implement proprietary technology-led solutions to enhance operational efficiency and drive market differentiation for Canopius.
The partnership focuses on developing digital solutions to empower Canopius' underwriters and claims professionals with optimized tools. WNS will provide comprehensive digital solutions enabling Canopius to leverage data-driven insights, refine specialty insurance processes, and maintain competitiveness in the evolving marketplace.
WNS (NYSE: WNS), a digital-led business transformation and services partner, has been recognized as a ‘Leader’ in Generative AI (Gen AI) Services by ISG’s 2024 Provider Lens™ Global Quadrant. WNS earned this recognition in two categories: Strategy and Consulting Services and Development and Deployment Services. ISG highlighted WNS's domain-specific experience, strong technology partnerships, proprietary IP, and expertise in LLMs, cloud platforms, and data science. WNS was also praised for its innovation, ability to co-create effective Gen AI solutions, and secure model deployment practices. The company’s differentiated portfolio combines AI and Human Intelligence (AI + HI) to provide industry-specific solutions. WNS serves over 600 clients globally, leveraging its deep domain expertise and scalable AI architectures to address complex business challenges and improve competitive positioning.
WNS Holdings has been named a 'Leader' in Supply Chain BPO Services by ISG in their 2024 Provider Lens Supply Chain Services US Quadrant Report. The recognition highlights WNS's expertise in AI platforms, strategic frameworks, and technology investments. Key differentiators include AI platforms like Malkom for shipment documentation, TrustHall for contract management, and Demand Forecaster for planning. ISG particularly noted WNS's framework combining human intelligence with Gen AI, hyperautomation, and RPA. The company's recent acquisitions of The SmartCube, OptiBuy, and Vuram have strengthened its capabilities in analytics, procurement, and enterprise automation.
WNS Holdings (NYSE: WNS) announced its inclusion in the MSCI USA Small Cap Index, effective after market close on November 25, 2024. This addition follows WNS's recent inclusion in the Russell 2000® index. The MSCI USA Small Cap Index, comprising 1,737 constituents, represents approximately 14% of the US equity market's free float-adjusted market capitalization. The company expects this inclusion to enhance capital access, visibility, and share price stability. WNS currently operates with 62,951 professionals across 66 delivery centers worldwide, serving over 600 clients with digital transformation and business services.
WNS Holdings (NYSE: WNS) has announced that CEO Keshav Murugesh will present at the J.P. Morgan Ultimate Services Investor Conference on Thursday, November 14, 2024, at 10:50 AM Eastern in New York. A live audio webcast will be available on WNS' investor relations website.
WNS is a digital-led business transformation and services partner serving over 600 clients across various industries. The company employs 62,951 professionals across 66 delivery centers worldwide, offering solutions in customer experience, finance and accounting, human resources, procurement, and research and analytics.
WNS Holdings (NYSE: WNS) has been recognized in Newsweek's 2025 list of America's Most Reliable Companies. The selection process involved an independent survey of over 1,700 decision-makers who regularly engage with B2B companies. The evaluation criteria included Likelihood of Recommendation (50% of final score) and four weighted categories: ease of doing business, value for money, consistency of deliverables, and reputation for dependability.
As a digital-led business transformation and services partner, WNS serves over 600 clients across various industries with 62,951 professionals operating across 66 delivery centers worldwide. The company specializes in industry-specific solutions, customer experience services, finance and accounting, human resources, procurement, and research and analytics.
WNS (Holdings) (NYSE: WNS) has been recognized as a 'Leader' in Everest Group's 2024 Lending Services Operations PEAK Matrix® Assessment. The company was acknowledged for its market impact and vision/capability. Everest Group highlighted WNS' comprehensive suite of solutions across the lending value chain, powered by hyperautomation, advanced analytics, and Gen AI, as key contributors to market success.
WNS' solutions include GARI (Gen AI Response Interface) and KnowRa, which leverage Gen AI for data extraction and summarization. The company's deep domain expertise across FinTech, regional banking, and mortgage/lending was noted as a key differentiator. WNS' Mortgage-as-a-Service solutions suite, developed through strategic collaborations with technology partners, leverages advanced hyperautomation and embedded analytics to drive client value.
WNS (NYSE: WNS) announced fiscal 2025 Q2 results and revised full year guidance. Key highlights:
- Q2 revenue of $322.6 million, down 3.4% YoY
- Q2 profit of $41.8 million, down from $59.4 million YoY
- Q2 adjusted net income of $51.5 million vs $54.4 million YoY
- Added 9 new clients, expanded 41 existing relationships
- Global headcount of 62,951
WNS revised FY2025 guidance:
- Revenue less repair payments expected $1,250-$1,296 million
- Adjusted net income expected $190-$200 million
- Adjusted EPS expected $4.13-$4.35
The company cited challenges in online travel volumes and project-based revenues, but noted robust demand for digital transformation and cost reduction services. WNS is focused on closing large deals in H2 to position for FY2026 growth.
WNS (Holdings) (NYSE: WNS), a global leader in Business Process Management (BPM) solutions, has been awarded seven Stevie awards in the 2024 Annual International Business Awards®. The recognition highlights WNS's expertise in leveraging AI, Gen AI, and advanced analytics to enhance client operations and performance.
The company received four Gold Stevies for innovations in business services, AI/ML solutions, emerging technology, and knowledge centers. Additionally, WNS earned one Silver Stevie for an AI-driven product recommender system and two Bronze Stevies for customer service excellence and business intelligence solutions.
These awards underscore WNS's commitment to delivering innovative, domain-specific solutions that combine digital technology and data analytics to drive client success across various industries.
WNS (Holdings) (NYSE: WNS), a leading provider of global digital-led Business Process Management (BPM) solutions, has announced the release of its fiscal 2025 second quarter financial and operating results on October 17, 2024 at approximately 6:00 a.m. Eastern. Following the release, WNS management will host a call at 8:00 a.m. Eastern on the same day.
Keshav Murugesh (Chief Executive Officer) and Arijit Sen (Chief Financial Officer) will review the results for the quarter ended September 30, 2024. Investors can access the call in 'listen-only' mode via the company's investor relations website at ir.wns.com. Call participants need to register online to receive dial-in information.
As of June 30, 2024, WNS had 60,513 professionals across 64 delivery centers worldwide, serving over 600 clients across various industries.
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