Welcome to our dedicated page for Verint Sys news (Ticker: VRNT), a resource for investors and traders seeking the latest updates and insights on Verint Sys stock.
This page provides a dedicated feed of news and press releases related to Verint Systems Inc. (formerly NASDAQ: VRNT), historically known as Verint, The CX Automation Company. Verint’s announcements focus on its role in Customer Experience (CX) Automation, its AI-powered Verint Open Platform and its relationships with major enterprise customers, including more than 80 of the Fortune 100 companies.
Readers can use this news stream to follow how Verint positions its CX Automation capabilities, AI-powered bots and open platform in the market. Company press releases highlight topics such as customer awards for CX Automation outcomes, recognition from independent analysts and review platforms, workplace culture achievements and strategic partnerships that extend Verint’s reach in contact center and workforce management environments.
Typical news items include Verint’s recognition in buyers guides for APAC contact centre CX platforms with AI, TrustRadius Buyer’s Choice awards for Verint CX Automation and Verint WFM, and Great Place To Work certifications across multiple countries. Other releases cover events such as the Verint Engage conference and EMEA Inspire Awards, where organizations using Verint solutions are recognized for measurable AI business outcomes in areas like augmented workforce, AI and analytics, self-service, regulatory compliance and digital-first engagement.
This archive also captures material corporate developments, including Verint’s agreement to be acquired by Thoma Bravo and the subsequent merger in which Verint became a wholly owned subsidiary of Calabrio, Inc., leading to the delisting of VRNT from the Nasdaq Global Select Market. Investors and researchers can review these historical announcements to understand Verint’s strategic direction, CX Automation narrative and the context around its transition from a public company to part of a private, portfolio-backed group.
Verint (NASDAQ: VRNT) announced several upcoming online events in November 2021, focusing on AI trends and digital engagement. A highlighted webinar on November 2 will discuss leveraging AI in contact centers. Other events include sessions on digital-first engagement, improving agent empathy, real-time agent assist, and the impact of analytics in Formula One. Verint aims to enhance customer relationships through AI and analytics, showcasing its role in modern customer engagement.
Verint (NASDAQ: VRNT) has been recognized as a leader in the IDC MarketScape 2021 for its robust Conversational AI solutions. The assessment evaluated 15 vendors, highlighting Verint's strengths in pretrained models, analytics, and customization. Its deployment can occur in the cloud or on-premises, supporting over 40 languages. Clients praised Verint for strong conversation analytics and reporting capabilities, vital for large enterprises.
Verint (NASDAQ: VRNT) has been acknowledged as a leader in financial compliance, receiving multiple industry awards. Key recognitions include: the Best Trading Infrastructure Monitoring Platform at the 2021 TradingTech Insight Awards, and the Best Sell-Side Compliance Product at the Sell-Side Technology Awards 2021. Additionally, Verint secured a commendation for the Most Innovative Data Governance Initiative at the A-Team Innovation Awards 2021. These accolades underline Verint's commitment to innovative and flexible solutions for communication compliance and data governance.
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Verint (NASDAQ: VRNT) has been recognized as a leader in the 2021 SPARK Matrix Analysis of Global Voice of the Customer (VoC) Platforms by Quadrant Knowledge Solutions. Verint’s Experience Management platform was highlighted for its comprehensive capabilities, enhancing operational efficiency and customer engagement in an omnichannel context. The report underscores Verint's AI/ML capabilities and integration with various data sources, which are crucial for understanding customer experiences and driving strategic actions. This recognition emphasizes Verint’s commitment to improving customer engagement and digital transformation.
Verint (NASDAQ: VRNT) announced its schedule of October events focusing on digital-first engagement strategies in banking and healthcare. Key topics include leveraging AI, automated quality management, and workforce management to enhance customer experience. Events include the PanAgora Pharma CX Tech Summit on Oct. 6, and the BAI-sponsored webinar on branch banking staffing on Oct. 13. Additionally, discussions will cover automated quality management for hybrid workforces and the transformative potential of conversational AI in customer service.
Verint (NASDAQ: VRNT) recently released the 2021 Experience Index: Health Insurance report, showcasing member satisfaction among top health insurers.
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Verint (Nasdaq: VRNT) reported solid financial results for the three and six months ending July 31, 2021. Revenue reached $215 million for Q2, up 5% year-over-year, and $416 million for the first half, a 7% increase. Non-GAAP diluted EPS was $0.58 for Q2 and $1.01 for the first half. The company noted a strong cloud transition, with cloud revenue growth exceeding 43% year-over-year. Verint raised its guidance, projecting a 35% cloud revenue increase and $872 million total revenue for the fiscal year ending January 31, 2022.
Verint (NASDAQ: VRNT) has successfully completed its acquisition of Conversocial, enhancing its offerings in conversational customer experience via messaging channels. The transaction was first announced on August 10, during which Verint expressed its intent to expand its cloud capabilities for digital-first customer engagement. Analysts suggest that this acquisition positions Verint strategically in the growing customer service market, leveraging its existing AI technology to personalize customer interactions across popular messaging platforms like Apple Business Chat and WhatsApp.
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