Welcome to our dedicated page for Verint Systems news (Ticker: VRNT), a resource for investors and traders seeking the latest updates and insights on Verint Systems stock.
Verint Systems Inc. (NASDAQ: VRNT) is a global leader in actionable intelligence® solutions. Founded in 1994 and headquartered in Melville, New York, Verint specializes in providing solutions that help organizations make timely and effective decisions. With over 4,800 dedicated professionals and offices worldwide, Verint serves more than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100.
Verint's core business revolves around three critical challenges:
- Customer Engagement Optimization: Solutions that enhance customer experiences by capturing valuable data and using analytics to provide actionable insights.
- Security Intelligence: Systems designed to improve security measures and ensure safer environments.
- Fraud, Risk, and Compliance: Tools that assist in identifying and mitigating risks, preventing fraud, and ensuring regulatory compliance.
Verint's comprehensive solutions enable organizations to gather vast amounts of information from various data types and sources. The company employs advanced analytics to transform this data into actionable intelligence, facilitating improved customer engagement, enhanced security, and effective risk management. Recent achievements include expanding their product portfolio and forging strategic partnerships to enhance their service offerings.
Verint's value-added services are tailored to meet the needs of organizations across different industries, making it easier for them to bridge the gap between limited resources and increasing customer expectations. The company's innovative solutions have proven pivotal in driving enterprise performance improvements and making the world a safer place.
For investors and stakeholders looking for the latest updates and relevant information on Verint's performance, the company actively shares news and developments that highlight their ongoing projects and achievements.
Verint (Nasdaq: VRNT) has announced that TELUS International has upgraded to the latest version of Verint Workforce Engagement, integrated with Google Cloud. This upgrade supports approximately 30,000 TELUS team members and enhances customer experience through advanced analytics and insights. The swift deployment, completed remotely during the COVID-19 pandemic, significantly reduced implementation time. Verint's partnership with TELUS and Google Cloud aims to provide a world-class platform empowering remote workforce management, ensuring flexibility and real-time operational insights.
Verint (NASDAQ: VRNT) is showcasing its latest AI and analytics innovations at the Engage21 customer conference, held May 19-21. Key offerings include Real-Time Agent Assist, Contextual Knowledge, and Verint Intelligent Virtual Assistant. These solutions empower employees with real-time guidance, enhancing productivity by 2.4 times and reducing service costs by 11.5 times, according to Aberdeen Research. Verint aims to address the Engagement Capacity Gap faced by organizations post-COVID, enabling better customer engagement.
Verint (Nasdaq: VRNT) announces participation in several virtual investor meetings slated for May. Key events include the Needham’s 16th Annual Technology and Media Conference on May 17, the Oppenheimer’s 22nd Annual Israeli Conference on May 24, and the JP Morgan’s 49th Annual Global Technology, Media and Communications Conference on May 25. Interested parties are advised to contact their broker’s sales representative for meeting arrangements. Verint is recognized for helping leading brands enhance customer relationships through its innovative Customer Engagement solutions.
Verint (NASDAQ: VRNT) has been recognized as a strong performer in The Forrester Wave: Customer Feedback Management Platforms, Q2 2021. The report highlights Verint's robust services in Customer Feedback Management (CFM) and Voice of the Customer (VoC), emphasizing its ability to unify data across enterprises and create an omnichannel view. Verint achieved top scores in both current offerings and market presence categories. Customers praise Verint for its innovative solutions, customer support, and commitment to enhancing digital experiences.
Verint (NASDAQ: VRNT) announced that GNC is utilizing its Experience Management solution as part of an omnichannel strategy to enhance consumer shopping experiences. GNC, which has over 3,000 locations across the U.S. and Canada, faced challenges during the pandemic as in-store traffic decreased while online orders surged. The Experience Management solution has provided critical insights for GNC's ecommerce operations, enabling better customer service and improved order fulfillment. Verint's technology aims to strengthen GNC's reputation for excellent service during and beyond the pandemic.
Verint (NASDAQ: VRNT), the Customer Engagement Company™, has unveiled its upcoming events for May, including the Engage21 annual conference featuring industry leaders like Barbara Corcoran and Jay Shetty. Key topics will address customer experience and solutions for the public sector. Notable events include webinars on utilizing AWS for enhanced constituent services and improving scheduling adherence. Verint continues to leverage AI and analytics to help businesses close the engagement capacity gap, catering to over 85 of the Fortune 100 companies.
Verint (Nasdaq: VRNT), the Customer Engagement Company, has been recognized as a Leader in Gartner's Magic Quadrant for Workforce Engagement Management (WEM). This acknowledgement highlights Verint's robust WEM solutions suitable for enterprises of all sizes and its strong revenue growth. Gartner emphasizes the significance of motivated employees in enhancing operational performance and customer experience. Verint’s Cloud Platform integrates AI-powered automation and data analytics, fostering lasting customer relationships across various channels. For insights, visit Verint's website for the full report.
Verint (NASDAQ: VRNT) has introduced the Intelligent Virtual Assistant Professional Package (IVA Pro), a low-code AI tool designed to quickly convert conversation data into automated self-service solutions. Part of the Verint Intelligent Virtual Assistant offerings, this package enables businesses to deploy chatbots efficiently, optimizing customer support while minimizing IT demands. The IVA Pro leverages advanced AI and user-friendly analytics, ensuring higher success rates for AI projects, addressing the urgent need for automated solutions as customer interaction dynamics shift.
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