Verint Systems Inc - VRNT STOCK NEWS

Verint (Nasdaq: VRNT) announced enhancements to Verint Connect, a portal that centralizes information about its solutions, services, and training for customers and partners. The platform now includes the Verint Marketplace for easy product updates and a Developer Portal for integrating solutions. These features aim to improve engagement and collaboration among users. With over 85 Fortune 100 companies relying on Verint's Customer Engagement portfolio, the company emphasizes the importance of skills development, self-service options, and community interaction in enhancing customer experiences.

Verint (Nasdaq: VRNT) has enhanced its Workforce Management (WFM) solutions by acquiring technology from HireIQ, introducing Intelligent Interviewing capabilities. This new feature automates candidate evaluations using AI, thereby improving hiring decisions. Verint WFM supports strategic planning by analyzing resource needs and seasonal demand fluctuations. With Intelligent Interviewing, organizations can streamline hiring, enhance candidate quality, and boost employee retention, crucial in today's competitive labor market where remote work is prevalent.

Verint (Nasdaq: VRNT) has announced the election of two new board members, Linda Crawford and Reid French, during its annual meeting held on June 17. Crawford has extensive experience in cloud software, previously serving at Salesforce and Helpshift. French, a seasoned software industry executive, formerly led Applied Systems, driving substantial revenue growth. Chairman and CEO Dan Bodner highlighted their SaaS expertise as a valuable addition to the board. Verint continues to enhance its customer engagement solutions leveraging AI and analytics.

Verint (Nasdaq: VRNT) reported its financial results for Q1 2022, ending April 30, 2021, achieving $201 million in revenue, an 8% year-over-year growth on a GAAP basis. The company experienced a net loss per share of ($0.04) on a GAAP basis, while diluted EPS was $0.44 non-GAAP. Key highlights include cloud revenue growth exceeding 35%, multi-year cloud wins totaling $34 million, and a notable registration increase of 40% for its Customer Engage Conference. The non-GAAP outlook for total revenue in the fiscal year is $860 million, with diluted EPS projected at $2.23.

Verint (NASDAQ: VRNT) announced that its AI and analytics solutions received perfect scores in 24 customer satisfaction categories according to DMG Consulting's 2021/2022 Interaction Analytics Product and Market Report. The report highlights Verint's substantial market share and year-over-year customer growth. Verint's analytics solutions excelled in product capabilities, effectiveness, and vendor satisfaction, particularly in areas such as AI, sentiment analysis, and support for remote agents. This recognition underscores Verint's commitment to enhancing customer experience through advanced analytics.

Verint (NASDAQ: VRNT) released new research indicating a shift in consumer banking habits, with users averaging 4.1 channels and Generation X averaging 5.3. The study highlights a growing popularity of micropayment apps, yet trust issues remain, especially among Baby Boomers. Significant reliance on digital banking solutions was observed, but 75% faced self-service failures. Notably, American Express and U.S. Bank reported increased customer satisfaction year-over-year. This ongoing evolution in customer engagement underscores the complexities banks must navigate to maintain satisfaction and loyalty.

Verint Systems Inc. (NASDAQ: VRNT) will hold a conference call on June 9, 2021, at 4:30 p.m. ET to discuss its first quarter financial results for the period ending April 30, 2021. An earnings press release will be issued post-market. The call will be accessible via telephone and webcast on Verint's Investor Relations page. Verint helps major brands enhance customer relationships through AI and analytics, positioning itself as a leader in customer engagement solutions.

Verint (NASDAQ: VRNT) has announced a series of events for June focusing on enhancing customer engagement in the banking and government sectors. Key discussions will cover community technology's evolution, cross-departmental customer experience strategies, and approaches to citizen engagement post-COVID. Notable events include a webinar on transforming citizen engagement and a session on AI-driven insights for customer interactions. Verint aims to assist organizations in improving their customer service capabilities amidst changing expectations.