Welcome to our dedicated page for Verint Systems news (Ticker: VRNT), a resource for investors and traders seeking the latest updates and insights on Verint Systems stock.
Verint Systems Inc. (NASDAQ: VRNT) is a global leader in actionable intelligence® solutions. Founded in 1994 and headquartered in Melville, New York, Verint specializes in providing solutions that help organizations make timely and effective decisions. With over 4,800 dedicated professionals and offices worldwide, Verint serves more than 10,000 organizations in over 180 countries, including over 80 percent of the Fortune 100.
Verint's core business revolves around three critical challenges:
- Customer Engagement Optimization: Solutions that enhance customer experiences by capturing valuable data and using analytics to provide actionable insights.
- Security Intelligence: Systems designed to improve security measures and ensure safer environments.
- Fraud, Risk, and Compliance: Tools that assist in identifying and mitigating risks, preventing fraud, and ensuring regulatory compliance.
Verint's comprehensive solutions enable organizations to gather vast amounts of information from various data types and sources. The company employs advanced analytics to transform this data into actionable intelligence, facilitating improved customer engagement, enhanced security, and effective risk management. Recent achievements include expanding their product portfolio and forging strategic partnerships to enhance their service offerings.
Verint's value-added services are tailored to meet the needs of organizations across different industries, making it easier for them to bridge the gap between limited resources and increasing customer expectations. The company's innovative solutions have proven pivotal in driving enterprise performance improvements and making the world a safer place.
For investors and stakeholders looking for the latest updates and relevant information on Verint's performance, the company actively shares news and developments that highlight their ongoing projects and achievements.
Verint (NASDAQ: VRNT) announced its schedule of October events focusing on digital-first engagement strategies in banking and healthcare. Key topics include leveraging AI, automated quality management, and workforce management to enhance customer experience. Events include the PanAgora Pharma CX Tech Summit on Oct. 6, and the BAI-sponsored webinar on branch banking staffing on Oct. 13. Additionally, discussions will cover automated quality management for hybrid workforces and the transformative potential of conversational AI in customer service.
Verint (NASDAQ: VRNT) recently released the 2021 Experience Index: Health Insurance report, showcasing member satisfaction among top health insurers.
Verint (Nasdaq: VRNT) reported solid financial results for the three and six months ending July 31, 2021. Revenue reached $215 million for Q2, up 5% year-over-year, and $416 million for the first half, a 7% increase. Non-GAAP diluted EPS was $0.58 for Q2 and $1.01 for the first half. The company noted a strong cloud transition, with cloud revenue growth exceeding 43% year-over-year. Verint raised its guidance, projecting a 35% cloud revenue increase and $872 million total revenue for the fiscal year ending January 31, 2022.
Verint (NASDAQ: VRNT) has successfully completed its acquisition of Conversocial, enhancing its offerings in conversational customer experience via messaging channels. The transaction was first announced on August 10, during which Verint expressed its intent to expand its cloud capabilities for digital-first customer engagement. Analysts suggest that this acquisition positions Verint strategically in the growing customer service market, leveraging its existing AI technology to personalize customer interactions across popular messaging platforms like Apple Business Chat and WhatsApp.
Verint (NASDAQ: VRNT) has scheduled several September events aimed at enhancing customer experience through technology. Highlights include the Engage21 EMEA Online event on Sept. 9, featuring keynote speaker Steven Van Belleghem, and the QATC Virtual Summit on Sept. 20, focusing on quality assurance strategies. Verint emphasizes addressing the Engagement Capacity Gap™, influenced by workforce dynamics and customer interactions. The company serves over 85 Fortune 100 brands, leveraging AI and analytics to strengthen customer engagement.
Verint Systems Inc. (NASDAQ: VRNT) will host a conference call on September 9, 2021, at 4:30 p.m. ET to discuss its Q2 financial results for the period ending July 31, 2021. An earnings press release will be issued post-market on the same day. Stakeholders can listen via a real-time webcast or telephone, with access information provided. The company focuses on customer engagement solutions, leveraging AI and analytics to help businesses improve customer relationships.
Verint (NASDAQ: VRNT) announced a study by Forrester Consulting highlighting the economic impact of its solutions. The findings reveal a potential ROI of 391% over three years, with benefits totaling $52.4 million against costs of $10.68 million. Key benefits include a 50% increase in revenue from cross-selling, a 45% reduction in costly calls, and improved contact center efficiency by 44%. The study underscores Verint's role in enhancing customer engagement and operational effectiveness, signaling strong business value for organizations utilizing its offerings.
Verint (NASDAQ: VRNT) has been recognized by Opus Research as the overall market leader in Conversational Intelligence among 11 evaluated vendors. The report highlights Verint's AI and analytics solutions for their superior features, technology, and integration capabilities. With over 2,000 global customer deployments in 80 languages, the Verint platform is noted for its flexibility and effectiveness in transforming conversational data into actionable insights. The report emphasizes the growing importance of Conversational Intelligence for enhancing collaboration, productivity, and competitive advantage.
Verint (NASDAQ: VRNT) has announced the acquisition of Conversocial for $50 million to enhance its digital-first capabilities. This acquisition aims to expand Verint's conversational AI offerings, enabling brands to improve customer engagement across messaging channels like Facebook Messenger and WhatsApp. Conversocial has a strong portfolio, assisting companies like Google and British Airways in scaling social messaging interactions. The deal, anticipated to finalize in Verint's third fiscal quarter, reflects an industry shift towards personalized messaging for better customer experience.
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