Observer Platform Innovations From VIAVI Enhance Visibility Across Users, Applications and the Cloud
- None.
- None.
Insights
The recent enhancements to Viavi Solutions Inc.'s Observer Platform are a significant step in addressing the complexities of modern network environments. The introduction of advanced End-User Experience (EUE) scoring and digital certificate analysis are critical developments. With network performance being a pivotal factor for business operations, the ability to isolate problem domains effectively can save organizations substantial costs associated with downtime and inefficient troubleshooting.
Furthermore, the integration of Deep Packet Inspection (DPI) and Application Identification (AppID) capabilities is a noteworthy improvement. This allows IT teams to identify and manage applications more accurately, which is crucial as businesses increasingly rely on cloud-based services and a multitude of applications. The support for Azure traffic visibility through NSG flow log analysis is particularly important for enterprises that are invested in Microsoft's cloud ecosystem, as it enhances the ability to maintain network integrity and performance in these environments.
The addition of digital certificate analysis to the Observer Platform addresses a growing concern in cybersecurity: the management of encryption and authentication standards. Running servers with non-compliant or expired certificates poses significant security risks, including vulnerability to cyber-attacks and data breaches. By enabling proactive monitoring and management of certificates, VIAVI is offering a tool that can help prevent security incidents, which can have severe financial and reputational repercussions for businesses.
Moreover, the enhanced visibility into Unified Communications (UC) platforms can contribute to a more secure communication environment. Since UC platforms are often targeted by cybercriminals, the ability to troubleshoot and visualize call paths can aid in identifying potential security threats early on.
The emphasis on end-user experience (EUE) by the Observer Platform aligns with the industry's shift towards customer-centric IT service management. By providing IT teams with tools to effectively identify, prioritize and remediate issues impacting business operations, VIAVI is enhancing the potential for operational efficiency gains. The focus on actionable insights rather than an overabundance of KPIs suggests a strategic approach to network management that prioritizes tangible business outcomes over data overload.
The improvements in Unified Communications (UC) support are particularly relevant as businesses continue to rely on virtual collaboration tools. These tools are integral to maintaining productivity, especially in distributed workforce models. By reducing the time spent troubleshooting UC platforms, businesses can expect to see gains in productivity and, consequently, a potential positive impact on their bottom line.
The VIAVI State of the Network study revealed enterprises' top challenges in managing their networks. With a majority of enterprise applications hosted in the cloud, fewer than
The latest Observer release, v18.17, addresses these challenges to improve reliability of networks in meeting organizational objectives. Major new enhancements include:
- EUE Scoring Updates. Observer's patented EUE analysis now provides deeper insight into each problem domain – network, server, application or client – clearly showing individual scores and associated deductions, making it easy to understand what is contributing the most to performance degradations.
- Traffic Visibility for Azure and AWS. With the introduction of NSG flow log support, Observer adds insight and visibility for Azure environments equivalent to the existing capabilities for AWS using VPC Flow Logs. As Microsoft does not natively support packet extraction, flow visibility is essential for troubleshooting issues within complex Azure environments.
- Enhanced Application Recognition. Through added Deep Packet Inspection (DPI) and Application Identification (AppID) capabilities, the Observer Platform now recognizes thousands of specific business and non-business applications natively without having them embedded or hidden within HTTP or HTTPS.
- UC Call Visualization. Observer is now the only platform in the industry to transform both packet and flow data into intuitive, actionable visualizations that follow the journey of calls through the network infrastructure and identify the location and root cause(s) of poor UC performance.
- Digital Certificate Analysis. Running servers with non-compliant or expired certificates is a risk, especially if affected hosts and services are public facing. Certificate analysis enables a proactive approach to take timely action, prevent negative outcomes, and safeguard networks and reputation.
"Applications are now distributed across private data centers, multiple public clouds, and edge locations, yet many companies fail to upgrade their network monitoring and management solutions to keep pace with these highly complex environments," said Bob Laliberte, Principal Analyst, Enterprise Strategy Group. "VIAVI has recognized this shift and responded by providing comprehensive visibility across these distributed, heterogenous environments. The Observer platform has evolved to support these new environments and its emphasis on end-user experience should appeal to enterprise customers looking to accelerate their transformation, enabling greater operational efficiency and ensuring positive end-user experiences."
"In partnership with our customers, we have leveled up performance and threat visibility and developed a powerful set of capabilities that provide insights where they are needed most," said Chris Labac, Vice President and General Manager, Network Performance and Threat Solutions, VIAVI. "Our patented End-User Experience Scoring can now be used by virtually the entire IT team to effectively identify, prioritize, and remediate business-impacting issues. Our UC visualizations are now the best in the industry. New DPI and Azure capabilities round out a release that we're thrilled to deliver. Our focus continues to be not on delivering more KPIs, but delivering more clarity, actionable information, and business value."
About VIAVI
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications. Learn more about VIAVI at www.viavisolutions.com. Follow us on VIAVI Perspectives, LinkedIn and YouTube.
Media Inquiries:
Sonus PR Martin Smith | Sonus PR Chevaan Seresinhe | Voila Communications Manish Sharma |
View original content to download multimedia:https://www.prnewswire.com/news-releases/observer-platform-innovations-from-viavi-enhance-visibility-across-users-applications-and-the-cloud-302029503.html
SOURCE VIAVI Solutions
FAQ
What did Viavi Solutions Inc. (VIAVI) announce?
What are the key updates in the latest release, v18.17?
What did the VIAVI State of the Network study reveal?
What is the aim of the latest release for Viavi Solutions Inc. (VIAVI)?
