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Veeva Vault QMS Adds Field Actions and Recall Management for Medtech

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Veeva Systems (NYSE: VEEV) has announced an expansion of Veeva Vault QMS, adding new capabilities for managing medtech field actions and product recalls. These features aim to improve oversight, timeliness, and accuracy throughout the field action process, from issue identification to closure.

The new capabilities are fully integrated into Vault QMS, connecting seamlessly with related quality processes such as complaint handling, quality risk management, CAPA, and change control. This integration reduces manual transcription needs and enhances efficiency.

Matt Roberts, senior director of quality systems at Teleflex, praised the collaboration with Veeva MedTech, stating that the new field actions capabilities will help streamline processes and better serve customers. Vishaka Rajaram, senior director of quality strategy at Veeva MedTech, emphasized the complex nature of field actions management and how Veeva Vault QMS addresses industry needs.

Veeva Systems (NYSE: VEEV) ha annunciato un'espansione di Veeva Vault QMS, aggiungendo nuove funzionalità per la gestione delle azioni di campo nel settore medtech e dei richiami di prodotto. Queste funzionalità mirano a migliorare la supervisione, la tempestività e l'accuratezza dell'intero processo di azione sul campo, dall'identificazione del problema fino alla chiusura.

Le nuove capacità sono completamente integrate in Vault QMS, collegandosi senza soluzione di continuità con i processi di qualità correlati, come la gestione dei reclami, la gestione del rischio di qualità, CAPA e il controllo delle modifiche. Questa integrazione riduce la necessità di trascrizioni manuali e migliora l'efficienza.

Matt Roberts, direttore senior dei sistemi di qualità presso Teleflex, ha elogiato la collaborazione con Veeva MedTech, affermando che le nuove capacità relative alle azioni sul campo aiuteranno a semplificare i processi e a servire meglio i clienti. Vishaka Rajaram, direttore senior della strategia di qualità presso Veeva MedTech, ha sottolineato la complessità della gestione delle azioni sul campo e come Veeva Vault QMS risponda alle esigenze del settore.

Veeva Systems (NYSE: VEEV) ha anunciado una expansión de Veeva Vault QMS, agregando nuevas capacidades para gestionar acciones de campo en el sector medtech y retiros de productos. Estas características tienen como objetivo mejorar la supervisión, la puntualidad y la precisión a lo largo del proceso de acción, desde la identificación del problema hasta su cierre.

Las nuevas capacidades están completamente integradas en Vault QMS, conectándose sin problemas con los procesos de calidad relacionados, como el manejo de quejas, la gestión de riesgos de calidad, CAPA y control de cambios. Esta integración reduce la necesidad de transcripciones manuales y mejora la eficiencia.

Matt Roberts, director senior de sistemas de calidad en Teleflex, elogió la colaboración con Veeva MedTech, afirmando que las nuevas capacidades de acciones de campo ayudarán a agilizar procesos y a servir mejor a los clientes. Vishaka Rajaram, directora senior de estrategia de calidad en Veeva MedTech, enfatizó la complejidad de la gestión de acciones de campo y cómo Veeva Vault QMS aborda las necesidades de la industria.

Veeva Systems (NYSE: VEEV)가 Veeva Vault QMS의 확장을 발표하여 의료기기 분야의 조치 및 제품 리콜 관리를 위한 새로운 기능을 추가했습니다. 이 기능은 문제 식별부터 해결까지 필드 액션 프로세스 전반에 걸쳐 감독, 적시성 및 정확성을 개선하는 것을 목표로 합니다.

새로운 기능은 Vault QMS에 완전히 통합되어 있으며, 불만 처리, 품질 리스크 관리, CAPA 및 변경 관리와 같은 관련 품질 프로세스와 매끄럽게 연결됩니다. 이러한 통합은 수동 전사 필요성을 줄이고 효율성을 향상시킵니다.

Teleflex의 품질 시스템 수석 이사인 Matt Roberts는 Veeva MedTech와의 협업을 칭찬하며 새로운 필드 액션 기능이 프로세스를 간소화하고 고객에게 더 나은 서비스를 제공하는 데 도움이 될 것이라고 밝혔습니다. Veeva MedTech의 품질 전략 수석 이사인 Vishaka Rajaram은 필드 액션 관리의 복잡한 성격과 Veeva Vault QMS가 업계의 요구를 어떻게 충족하는지를 강조했습니다.

Veeva Systems (NYSE: VEEV) a annoncé une expansion de Veeva Vault QMS, ajoutant de nouvelles fonctionnalités pour gérer les actions de terrain dans le secteur des technologies médicales et les rappels de produits. Ces fonctionnalités visent à améliorer la supervision, la ponctualité et la précision tout au long du processus d'action de terrain, de l'identification du problème à la clôture.

Les nouvelles capacités sont entièrement intégrées dans Vault QMS, se connectant de manière transparente aux processus de qualité connexes tels que la gestion des plaintes, la gestion des risques liés à la qualité, CAPA et le contrôle des changements. Cette intégration réduit le besoin de transcription manuelle et améliore l'efficacité.

Matt Roberts, directeur senior des systèmes de qualité chez Teleflex, a loué la collaboration avec Veeva MedTech, affirmant que les nouvelles capacités d'actions de terrain aideront à rationaliser les processus et à mieux servir les clients. Vishaka Rajaram, directeur senior de la stratégie qualité chez Veeva MedTech, a souligné la complexité de la gestion des actions de terrain et comment Veeva Vault QMS répond aux besoins de l'industrie.

Veeva Systems (NYSE: VEEV) hat eine Erweiterung von Veeva Vault QMS angekündigt, die neue Funktionen zur Verwaltung von Medtech-Feldaktionen und Produktrückrufen hinzufügt. Diese Funktionen zielen darauf ab, die Aufsicht, die Zeitlichkeit und die Genauigkeit im gesamten Feldaktionsprozess zu verbessern, von der Problemerkennung bis zum Abschluss.

Die neuen Funktionen sind vollständig in Vault QMS integriert und verbinden sich nahtlos mit verwandten Qualitätsprozessen wie der Beschwerdebearbeitung, dem Qualitätsrisikomanagement, CAPA und dem Änderungsmanagement. Diese Integration reduziert den manuellen Transkriptionsbedarf und erhöht die Effizienz.

Matt Roberts, Senior Director of Quality Systems bei Teleflex, lobte die Zusammenarbeit mit Veeva MedTech und erklärte, dass die neuen Funktionen zur Feldaktion dazu beitragen werden, Prozesse zu rationalisieren und die Kunden besser zu bedienen. Vishaka Rajaram, Senior Director of Quality Strategy bei Veeva MedTech, betonte die komplexe Natur des Managements von Feldaktionen und wie Veeva Vault QMS den Anforderungen der Branche gerecht wird.

Positive
  • Expansion of Veeva Vault QMS with new field actions and recall management capabilities
  • Seamless integration with related quality processes, reducing manual work and improving efficiency
  • Collaboration with industry partners to develop tailored solutions
Negative
  • None.

Insights

Veeva Systems' expansion of Vault QMS with field actions and recall management capabilities is a significant development for the medtech industry. This enhancement addresses critical challenges in product quality and patient safety management, potentially streamlining operations and reducing risks for medical device manufacturers.

The integration of field actions with existing QMS processes like complaint handling, risk management and change control is particularly noteworthy. This seamless connection can significantly improve efficiency, reducing manual work and potential errors. For Veeva, this could strengthen its position in the medtech quality management market, potentially leading to increased adoption of its solutions.

While the immediate financial impact may not be substantial, this enhancement could drive long-term growth by attracting new customers and encouraging existing ones to expand their use of Veeva's products. The collaboration with industry partners like Teleflex in developing these features demonstrates Veeva's commitment to meeting customer needs, which could positively influence customer retention and acquisition.

This product enhancement by Veeva Systems aligns well with the growing demand for integrated quality management solutions in the medtech sector. As regulatory scrutiny increases and product complexities grow, efficient field action and recall management become important for companies to maintain compliance and protect their reputation.

The market for quality management software in the life sciences industry is projected to grow significantly and Veeva's continued innovation could help it capture a larger share of this expanding market. The company's strategy of close collaboration with industry partners for product development is likely to resonate well with potential customers, potentially accelerating adoption rates.

While the immediate revenue impact may be , this enhancement strengthens Veeva's competitive position in the medtech QMS space. It could lead to increased customer loyalty and higher switching costs for existing users, potentially supporting long-term revenue growth and margin expansion for Veeva Systems.

New capabilities improve oversight, timeliness, and accuracy of field actions to ensure product quality and patient safety

PLEASANTON, Calif., Sept. 24, 2024 /PRNewswire/ -- Veeva Systems (NYSE: VEEV) today announced the expansion of Veeva Vault QMS, adding new capabilities to manage medtech field actions and product recalls. The new features will enable oversight, timeliness, and accuracy throughout the field action process, from issue identification, evaluation, planning, execution, and monitoring through closure.

"Our partnership with Veeva MedTech has allowed us to collaborate closely on Veeva Vault QMS capabilities," said Matt Roberts, senior director, quality systems at Teleflex. "The launch of field actions and its seamless connections to related QMS elements will help us to streamline processes, gain efficiencies, and better serve our customers."

Built as a fully integrated part of Vault QMS, field actions and recall management are seamlessly connected to adjacent quality processes, such as complaint handling, quality risk management, CAPA, and change control. This reduces the need for manual transcription or integration, improving timeliness and accuracy.

"Managing field actions requires complex coordination of cross-functional teams and data, both from within and outside an organization," said Vishaka Rajaram, senior director, quality strategy at Veeva MedTech. "By partnering closely with the industry to understand its needs, Veeva Vault QMS is delivering a streamlined way for medtech companies to improve agility in a process critical to product quality and patient safety."

To learn more about the new capabilities, visit veeva.com/medtech/VaultQMS.

Additional Information
For more on Veeva Vault Quality, visit: veeva.com/VaultQualityforMedTech
Connect with Veeva MedTech on LinkedIn: linkedin.com/company/veeva-medtech

About Veeva Systems
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world's largest biopharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves. For more information, visit veeva.com.

Veeva Forward-looking Statements
This release contains forward-looking statements regarding Veeva's products and services and the expected results or benefits from use of our products and services. These statements are based on our current expectations. Actual results could differ materially from those provided in this release and we have no obligation to update such statements. There are numerous risks that have the potential to negatively impact our results, including the risks and uncertainties disclosed in our filing on Form 10-Q for the period ended July 31, 2024, which you can find here (a summary of risks which may impact our business can be found on pages 36 and 37), and in our subsequent SEC filings, which you can access at sec.gov.

Contact:

Deivis Mercado
Veeva Systems
925-226-8821
deivis.mercado@veeva.com

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SOURCE Veeva Systems

FAQ

What new capabilities has Veeva Systems (VEEV) added to Vault QMS?

Veeva Systems has added new capabilities for managing medtech field actions and product recalls to Veeva Vault QMS. These features improve oversight, timeliness, and accuracy throughout the field action process.

How does the new Veeva Vault QMS field actions feature integrate with existing processes?

The new field actions and recall management capabilities are fully integrated into Vault QMS, connecting seamlessly with related quality processes such as complaint handling, quality risk management, CAPA, and change control. This integration reduces the need for manual transcription and improves efficiency.

What benefits does Teleflex expect from Veeva's (VEEV) new field actions capabilities?

According to Matt Roberts, senior director of quality systems at Teleflex, the new field actions capabilities in Veeva Vault QMS will help them streamline processes, gain efficiencies, and better serve their customers.

How does Veeva (VEEV) address the complexity of field actions management in medtech?

Veeva has partnered closely with the industry to understand its needs and has developed Vault QMS to deliver a streamlined way for medtech companies to improve agility in field actions management, which is critical to product quality and patient safety.

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