Veeva AI Agents to Be Released Across All Veeva Applications

Rhea-AI Summary

Veeva (NYSE: VEEV) announced that Veeva AI Agents will begin rolling out December 2025 for commercial use, with staged availability across R&D and quality through 2026. Agents are built into the Veeva Vault Platform, provide application-specific prompts and safeguards, and have secure access to Veeva data, documents, and workflows.

Planned availability: Dec 2025 Vault CRM & PromoMats; Apr 2026 Safety & Quality; Aug 2026 Clinical Operations, Regulatory, Medical; Dec 2026 Clinical Data. Veeva AI uses LLMs from Anthropic and Amazon (Bedrock); custom agents can use Veeva-hosted or customer models on Amazon Bedrock or Microsoft Azure AI Foundry. Pricing is usage-based.

Positive

• Dec 2025 rollout for Vault CRM and PromoMats
• Staged expansion across R&D and quality through 2026
• Integration into Veeva Vault Platform for direct data/workflow access
• Support for customer-built custom agents on Bedrock and Azure
• Usage-based pricing to ease customer adoption

Negative

• Full platform coverage not slated until Dec 2026
• Dependence on third-party LLM hosting (Anthropic, Amazon Bedrock, Azure)

Insights

Platform AI Strategist

Veeva plans staged rollout of built-in, industry-specific AI agents starting December 2025, expanding across clinical, regulatory, safety, quality, medical, and commercial areas into 2026.

Veeva adds agentic AI directly into the Veeva Vault Platform and offers deep, application-specific agents with direct, secure access to application data, documents, and workflows. The agents will use LLMs from Anthropic and Amazon on Amazon Bedrock, while custom agents can use Veeva-hosted models or customer models on Amazon Bedrock or Microsoft Azure AI Foundry. Planned availability milestones include December 2025 for Vault CRM and PromoMats, April 2026 for Safety and Quality, August 2026 for Clinical Operations, Regulatory, and Medical, and December 2026 for Clinical Data.

The main dependencies and risks rest on timely delivery of the staged rollout, secure integrations with application data and workflows, and customer uptake under a usage-based pricing model. Watch the December 2025 and subsequent 2026 milestone rollouts for early adoption signals and any statements about security or compliance controls; those milestones give clear, monitorable checkpoints within the next 2–14 months.

Deep, industry-specific agents planned for availability starting this December

PLEASANTON, Calif., Oct. 14, 2025 /PRNewswire/ -- Veeva Systems (NYSE: VEEV) today announced Veeva AI Agents are planned for availability starting December 2025 for commercial and across R&D and quality in 2026. Veeva AI adds agentic AI to the Veeva Vault Platform and deep, industry-specific agents for Veeva applications in all major areas, including clinical, regulatory, safety, quality, medical, and commercial.

Designed for specific, high-impact use cases, Veeva AI Agents understand the Veeva application context, have application-specific prompts and safeguards, and have direct, secure access to Veeva application data, documents, and workflows. Because Veeva AI is built into the Veeva Vault Platform, customers can also configure and extend Veeva-delivered AI Agents and build their own custom agents.

Planned Availability of Veeva AI Agents by Area

• December 2025 Vault CRM, PromoMats
• April 2026 Safety, Quality
• August 2026 Clinical Operations, Regulatory, Medical
• December 2026 Clinical Data

Veeva AI Agents use large language models (LLMs) from Anthropic and Amazon, hosted on Amazon Bedrock. Custom agents created with Veeva AI use Veeva-hosted models or customer provided models hosted on Amazon Bedrock or Microsoft Azure AI Foundry. Veeva AI's usage-based pricing makes it easier for customers to get started and scale over time.

"AI will fundamentally change how drugs are developed and how treatment decisions are made at the point of care," said Veeva CEO Peter Gassner. "Our goal with Veeva AI is to help the industry greatly increase innovation and productivity so better medicines reach more patients, faster."

For more information and updates, customers can visit the Veeva AI Community on Veeva Connect.

About Veeva Systems
Veeva delivers the industry cloud for life sciences with software, data, and business consulting. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,500 customers, ranging from the world's largest biopharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves. For more information, visit veeva.com.

Veeva Forward-Looking Statements
This release contains forward-looking statements regarding Veeva's products and services and the expected results or benefits from use of our products and services. These statements are based on our current expectations. Actual results could differ materially from those provided in this release and we have no obligation to update such statements. There are numerous risks that have the potential to negatively impact our results, including the risks and uncertainties disclosed in our filing on Form 10-Q for the period ended July 31, 2025, which you can find here (a summary of risks which may impact our business can be found on pages 33 and 34), and in our subsequent SEC filings, which you can access at sec.gov.

Contact:

Maria Scurry
Veeva Systems
781-366-7617
maria.scurry@veeva.com

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SOURCE Veeva Systems

FAQ

When will Veeva (VEEV) make Veeva AI Agents available for commercial users?

Veeva AI Agents are planned for availability for commercial use in December 2025.

What is Veeva's rollout timeline for Veeva AI Agents across R&D, quality and clinical?

Planned availability: Apr 2026 Safety & Quality; Aug 2026 Clinical Operations, Regulatory, Medical; Dec 2026 Clinical Data.

Which large language model providers will Veeva AI Agents use for VEEV customers?

Veeva AI Agents use LLMs from Anthropic and Amazon (Bedrock); custom agents can use Veeva-hosted or customer models on Bedrock or Microsoft Azure AI Foundry.

Will Veeva (VEEV) let customers build their own AI agents on the platform?

Yes. Customers can configure and extend Veeva-delivered agents and build custom agents using Veeva-hosted or customer-hosted models.

How is Veeva pricing Veeva AI Agents for customers?

Veeva AI is offered with usage-based pricing to help customers start and scale over time.

Which Veeva applications are first to receive AI Agents in December 2025?

Vault CRM and PromoMats are planned to receive Veeva AI Agents in December 2025.