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Urgent.ly Inc. (symbol: ULY) is a premier connected mobility assistance software platform designed to connect vehicle owners and operators with service professionals who deliver roadside assistance, proactive maintenance, and repair services. The company's innovative digital platform addresses the traditionally stressful and non-transparent vehicle breakdown experience by providing a seamless and efficient alternative, dynamically matching supply and demand within its network.
Urgent.ly's core business revolves around leveraging cutting-edge technology, including location-based services, real-time data, artificial intelligence, and machine-to-machine communication, to deliver exceptional mobility assistance experiences. The company caters to a variety of sectors, including automotive, insurance, telematics, and other transportation-focused verticals, ensuring high customer satisfaction and loyalty through transparent and innovative services.
In recent achievements, Urgently has been selected by a top US-based OEM to deploy its mobility assistance and dealer platform across a luxury brand beginning in 2024. This partnership underscores Urgent.ly's capability to support white-glove customer experiences with EV-trained service providers and integrated dealer technology.
Financially, Urgently has shown strong performance, completing various strategic initiatives to enhance profitability and drive margin expansion. In the first quarter of 2024, the company reported a 4 percentage point gross margin expansion, a 19% improvement in GAAP operating loss, and a 6% improvement in non-GAAP operating loss compared to the first quarter of 2023. This progress aligns with Urgently's long-term strategy to optimize its operating model and enhance its capital structure, positioning the company for sustainable growth.
Urgent.ly continues to innovate and expand its services, aiming to safeguard drivers and assist them promptly, enhancing the overall customer journey. For more information, visit Urgently.
Urgently (Nasdaq: ULY), a leading U.S.-based digital roadside and mobility assistance technology provider, has announced key dates for investor engagement. The company will release its second quarter 2024 financial results on August 12, 2024, followed by a conference call at 5:00 p.m. Eastern Time. Investors can access the call via webcast or telephone, with replay options available.
Additionally, Urgently will participate in the Sidoti Micro-Cap Virtual Investor Conference on August 14-15, 2024. CEO Matt Booth and CFO Tim Huffmyer will present on August 15 at 10:00 a.m. Eastern Time and host one-on-one meetings with investors. The presentation will be available via webcast on Urgently's Investor Relations website.
Urgent.ly, Inc. (Nasdaq: ULY), a leading provider of digital roadside and mobility assistance technology, has renewed its contract with a global automotive OEM. The renewal extends their partnership to eight years, covering warranty-based and post-warranty roadside assistance programs in the U.S., Canada, and Mexico.
Urgently will continue to provide assistance for operational, technical, and mechanical breakdowns, as well as accident-related towing services. The OEM partner will leverage Urgently's comprehensive technology stack, including full roadside assistance CRM and API-based integration into customer-facing products.
This renewal underscores Urgently's commitment to delivering exceptional service, innovative technology, and prioritizing safety, solidifying its position as a preferred roadside and mobility assistance partner.
Urgently (Nasdaq: ULY), a leading provider of digital roadside and mobility assistance technology, has launched next-generation yield-based pricing across its Service Provider Network. This AI-driven dynamic pricing technology optimizes job prices for roadside assistance services, similar to surge pricing used by ride-hail services. It utilizes machine learning, location aggregation, and micro-targeting to deliver actionable insights based on geographic location, population density, and other factors.
This new pricing model aims to help Urgently's customer partners optimize their roadside assistance programs by maximizing performance, balancing costs, and enhancing service quality. The use of Uber’s H3 Hexagonal Hierarchical Spatial Index allows for efficient optimization and visualization of spatial data, leading to faster job acceptance and improved performance metrics. The yield-based pricing technology is initially available for tire changes, battery jump starts, auto lockouts, fuel delivery, and towing services, with plans to expand further.
Urgently (Nasdaq: ULY), a leading provider of digital roadside and mobility assistance technology, announced its Q1 2024 financial results. Revenue stood at $40.1 million, reflecting a 19% year-over-year decrease. Gross profit saw a modest 1% increase to $9.4 million, with gross margin improving from 19% to 23%. GAAP operating loss reduced by 19% to $8.3 million, while non-GAAP operating loss declined by 6% to $5.1 million. The company significantly lowered its principal debt by $17.5 million, bringing it to $54.3 million. Approximately 231,000 dispatches were completed, with a consumer satisfaction score of 4.6 out of 5 stars. CEO Matt Booth emphasized the focus on margin expansion and operational efficiency for long-term growth.
Urgent.ly, Inc. (Nasdaq: ULY) announced the release date for its first quarter 2024 financial results and participation in upcoming investor conferences. The company will host a conference call on May 13, 2024, to discuss the financial results for the first quarter ended March 31, 2024. Additionally, Urgently's CEO and CFO will participate in investor conferences during the second quarter of 2024.
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