Urgently Secures Three-Year, Roadside Assistance Contract Renewal with Global Automotive Fleet Management Customer Partner
Urgent.ly, Inc. (Nasdaq: ULY) has secured a three-year contract renewal with a global automotive fleet management customer partner, extending their relationship to nine years. The renewal highlights Urgently's success in retaining all roadside assistance contracts up for renewal since Q2 2024. The partnership leverages Urgently's comprehensive technology stack, including:
1. Service capabilities for vehicle classes 1 through 6
2. AI-driven yield-based pricing technology with predictive capabilities
3. Connected assistance platform for efficiency and customer experience
CEO Matt Booth emphasized the renewal's reflection of Urgently's strong technology and service delivery. The company aims to continue providing solutions that meet evolving customer needs and support profitable growth.
Urgent.ly, Inc. (Nasdaq: ULY) ha ottenuto il rinnovo di un contratto triennale con un partner globale nella gestione delle flotte automobilistiche, estendendo la loro relazione a nove anni. Il rinnovo evidenzia il successo di Urgently nel mantenere tutti i contratti di assistenza stradale in fase di rinnovo dal secondo trimestre del 2024. La partnership sfrutta la vasta tecnologia di Urgently, che include:
1. Capacità di servizio per le classi di veicoli da 1 a 6
2. Tecnologia di pricing basata sull'IA con capacità predittive
3. Piattaforma di assistenza connessa per efficienza ed esperienza del cliente
Il CEO Matt Booth ha sottolineato che il rinnovo riflette la forte tecnologia e l'erogazione dei servizi di Urgently. L'azienda mira a continuare a fornire soluzioni che soddisfino le esigenze in evoluzione dei clienti e sostengano una crescita redditizia.
Urgent.ly, Inc. (Nasdaq: ULY) ha asegurado la renovación de un contrato de tres años con un socio global en la gestión de flotas automotrices, extendiendo su relación a nueve años. La renovación destaca el éxito de Urgently en retener todos los contratos de asistencia en carretera que se deben renovar desde el segundo trimestre de 2024. La asociación aprovecha la completa tecnología de Urgently, que incluye:
1. Capacidades de servicio para clases de vehículos de 1 a 6
2. Tecnología de precios basada en inteligencia artificial con capacidades predictivas
3. Plataforma de asistencia conectada para la eficiencia y la experiencia del cliente
El CEO Matt Booth enfatizó que la renovación es un reflejo de la sólida tecnología y la entrega de servicios de Urgently. La empresa tiene como objetivo continuar proporcionando soluciones que satisfagan las necesidades cambiantes de los clientes y apoyen un crecimiento rentable.
Urgent.ly, Inc. (Nasdaq: ULY)는 3년 계약 갱신을 확보했습니다 글로벌 자동차 플릿 관리 고객 파트너와의 관계를 9년으로 연장하는 것입니다. 이번 갱신은 Urgently가 2024년 2분기 이후 갱신 대상인 모든 도로 도움 계약을 유지하는 데 성공했음을 강조합니다. 파트너십은 Urgently의 종합적인 기술 스택을 활용합니다. 여기에는:
1. 차량 클래스 1~6에 대한 서비스 기능
2. 예측 능력을 갖춘 AI 기반 수익 최적화 가격 책정 기술
3. 효율성과 고객 경험을 위한 연결된 지원 플랫폼
CEO Matt Booth는 이번 갱신이 Urgently의 강력한 기술 및 서비스 제공을 반영한다고 강조했습니다. 회사는 진화하는 고객 요구를 충족하고 수익성 있는 성장을 지원하는 솔루션을 지속적으로 제공하는 것을 목표로 하고 있습니다.
Urgent.ly, Inc. (Nasdaq: ULY) a obtenu le renouvellement d'un contrat de trois ans avec un partenaire mondial en gestion de flotte automobile, prolongeant leur relation à neuf ans. Ce renouvellement souligne le succès d'Urgently dans le maintien de tous les contrats d'assistance routière à renouveler depuis le deuxième trimestre 2024. Le partenariat tire parti de la technologie complète d'Urgently, y compris :
1. Capacités de service pour les classes de véhicules 1 à 6
2. Technologie de tarification basée sur l'IA avec des capacités prédictives
3. Plateforme d'assistance connectée pour l'efficacité et l'expérience client
Le PDG Matt Booth a souligné que le renouvellement est le reflet de la technologie robuste et de la prestation de services d'Urgently. L'entreprise vise à continuer de fournir des solutions qui répondent aux besoins évolutifs des clients et soutiennent une croissance rentable.
Urgent.ly, Inc. (Nasdaq: ULY) hat eine dreijährige Vertragsverlängerung gesichert mit einem globalen Partner im Bereich Flottenmanagement, wodurch ihre Beziehung auf neun Jahre verlängert wird. Die Verlängerung hebt den Erfolg von Urgently hervor, alle seit dem zweiten Quartal 2024 zur Erneuerung anstehenden Pannenhilfeverträge zu behalten. Die Partnerschaft nutzt den umfassenden Technologiestack von Urgently, einschließlich:
1. Servicefähigkeiten für Fahrzeugklassen 1 bis 6
2. KI-gestützte, ertragsbasierte Preisgestaltungstechnologie mit prognostischen Fähigkeiten
3. Vernannte Unterstützungsplattform für Effizienz und Kundenerfahrung
CEO Matt Booth betonte, dass die Verlängerung die starke Technologie und Servicebereitstellung von Urgently widerspiegelt. Das Unternehmen zielt darauf ab, weiterhin Lösungen anzubieten, die den sich wandelnden Kundenbedürfnissen gerecht werden und profitables Wachstum unterstützen.
- Secured a three-year contract renewal with a global automotive fleet management customer
- Extended long-term customer relationship to nine years
- Successfully retained all roadside assistance contracts up for renewal since Q2 2024
- Leveraging AI-driven yield-based pricing technology with predictive capabilities
- None.
Insights
This contract renewal with a global automotive fleet management company is a significant win for Urgently. The three-year extension, bringing the total partnership to nine years, demonstrates strong customer satisfaction and the effectiveness of Urgently's services. The retention of all roadside assistance contracts since Q2 2024 further underscores the company's competitive edge.
Urgently's comprehensive technology stack, including AI-driven yield-based pricing and predictive capabilities, positions them well in the evolving fleet management landscape. The ability to service vehicle classes 1 through 6 showcases versatility, potentially opening doors to a wider market segment.
While specific financial details are not disclosed, the renewal likely contributes to stable revenue streams and potentially improved margins through efficiency gains. Investors should view this as a positive indicator of Urgently's market position and growth potential in the digital roadside assistance sector.
Urgently's technology stack is a key differentiator in this contract renewal. The AI-driven yield-based pricing technology with predictive and location-aware capabilities is particularly noteworthy. This advanced system likely provides a competitive advantage by optimizing pricing and resource allocation, potentially leading to improved operational efficiency and profitability.
The emphasis on minimizing vehicle downtime through actionable insights is important for fleet management companies, as it directly impacts their bottom line. Urgently's ability to deliver on this front likely played a significant role in securing the renewal.
The company's focus on a comprehensive digital platform for roadside and mobility assistance aligns well with the industry trend towards connected and data-driven fleet management solutions. This positions Urgently favorably for future growth and potential expansion into related services within the automotive and mobility sectors.
The renewal extends this long-term relationship to nine years, and was driven in part by Urgently’s service capabilities and next-generation yield-based pricing technology
VIENNA, Va., Oct. 08, 2024 (GLOBE NEWSWIRE) -- Urgent.ly, Inc. (Nasdaq: ULY) (“Urgently”), a U.S.-based leading provider of digital roadside and mobility assistance technology and services, today announced its three-year contract renewal with a customer partner that operates a global automotive fleet management company. The renewal extends this long-term customer partner relationship to nine years, with Urgently powering the fleet management company’s roadside assistance program.
With the addition of this customer partner renewal, Urgently has successfully retained all roadside assistance contracts up for renewal since the beginning of the second quarter of 2024, an indication of Urgently’s commitment to delivering customer value through exceptional service, cutting edge technology and a prioritization of safety.
“We are privileged to have the opportunity to continue this successful partnership, which we believe reflects the strength of our technology and the outstanding level of service we deliver,” said Matt Booth, Chief Executive Officer, Urgently. “We look forward to continuing to provide roadside assistance solutions that meet our customer partner’s evolving needs and support our focus on accelerating profitable growth.”
Under the renewed contract, the automotive fleet management company will leverage Urgently’s comprehensive technology stack and capabilities, including:
- Service capabilities, encompassing vehicle classes 1 through 6, from light duty passenger cars, vans and small pickup trucks, through medium duty commercial vehicles
- AI-driven yield-based pricing technology with predictive and location-aware capabilities that deliver network pricing and actionable insights to help minimize vehicle downtime
Urgently believes this renewal solidifies its position as a preferred roadside and mobility assistance partner, leveraging Urgently’s connected assistance platform to drive efficiency and an exceptional customer experience aligned with the automotive fleet management company’s brand.
For more information about Urgently’s roadside and mobility assistance solutions visit https://www.geturgently.com/industry-solutions.
About Urgently
Urgently is focused on helping everyone move safely, without disruption, by safeguarding drivers, promptly assisting their journey, and employing technology to proactively avert possible issues. The company’s digitally native software platform combines location-based services, real-time data, AI and machine-to-machine communication to power roadside assistance solutions for leading brands across automotive, insurance, telematics and other transportation-focused verticals. Urgently fulfills the demand for connected roadside assistance services, enabling its partners to deliver exceptional user experiences that drive high customer satisfaction and loyalty, by delivering innovative, transparent and exceptional connected mobility assistance experiences on a global scale. For more information, visit www.geturgently.com.
Forward Looking Statements
This press release contains or may contain “forward-looking statements” within the meaning of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act of 1934, as amended, which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or Urgently’s future financial or operating performance. Such statements are based upon current plans, estimates and expectations of management of Urgently in light of historical results and trends, current conditions and potential future developments, and are subject to various risks and uncertainties that could cause actual results to differ materially from such statements. The inclusion of forward-looking statements should not be regarded as a representation that such plans, estimates and expectations will be achieved. Forward-looking terms such as “may,” “will,” “could,” “should,” “would,” “plan,” “potential,” “intend,” “anticipate,” “project,” “predict,” “target,” “believe,” “continue,” “estimate” or “expect” or the negative of these words or other words, terms and phrases of similar nature are often intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. All statements, other than historical facts, including, without limitation, statements regarding Urgently’s customer partner contract renewal, are based on the current assumptions of Urgently’s management and are neither promises nor guarantees, but involve a significant number of factors that may cause our actual performance or achievements to be materially different from any future performance or achievements stated or implied by the forward-looking statements. For factors that could cause actual results to differ materially from the forward-looking statements in this press release, please see the risks and uncertainties detailed in our filings with the Securities and Exchange Commission (“SEC”), including in our annual report on Form 10-K for the year ended December 31, 2023, which was filed with the SEC on March 29, 202, our quarterly reports on Form 10-Q, including our quarterly report on Form 10-Q for the quarter ended June 30, 2024, which was filed with the SEC on August 13, 2024, and other filings and reports that we may file from time to time with the SEC. All forward-looking statements reflect Urgently’s beliefs and assumptions only as of the date of this press release. Urgently undertakes no obligation to update forward-looking statements to reflect future events or circumstances.
Contacts:
For Press: media@geturgently.com
For Investors: investorrelations@geturgently.com
FAQ
What is the duration of Urgently's (ULY) new contract renewal with the global automotive fleet management customer?
How long has Urgently (ULY) been partnering with this global automotive fleet management company?
What key technologies does Urgently (ULY) offer in its renewed contract with the automotive fleet management company?
How has Urgently's (ULY) contract retention rate been since Q2 2024?
