Urgently Announces Third Quarter 2024 Financial Results
Urgently (ULY) reported Q3 2024 financial results with revenue of $36.2 million, down 21% year-over-year. Gross profit decreased 15% to $7.8 million, while gross margin improved to 21% from 20%. The company completed 219,000 dispatches and maintained a 4.5/5 consumer satisfaction score. GAAP operating loss was $5.9 million, while non-GAAP operating loss improved 17% to $2.9 million. The company reduced principal debt by $17.5 million to $54.3 million and announced plans to divest The Floow as part of its strategy to focus on core business.
Urgently (ULY) ha riportato i risultati finanziari del terzo trimestre del 2024, con un fatturato di 36,2 milioni di dollari, in calo del 21% rispetto all’anno precedente. L’utile lordo è diminuito del 15%, raggiungendo 7,8 milioni di dollari, mentre il margine lordo è migliorato dal 20% al 21%. L’azienda ha completato 219.000 spedizioni e ha mantenuto un punteggio di soddisfazione dei consumatori di 4,5/5. La perdita operativa GAAP è stata di 5,9 milioni di dollari, mentre la perdita operativa non GAAP è migliorata del 17%, arrivando a 2,9 milioni di dollari. L’azienda ha ridotto il debito principale di 17,5 milioni di dollari, portandolo a 54,3 milioni di dollari, ed ha annunciato piani per cedere The Floow come parte della sua strategia per concentrarsi sul business principale.
Urgently (ULY) reportó los resultados financieros del tercer trimestre de 2024, con ingresos de 36.2 millones de dólares, una caída del 21% interanual. La ganancia bruta disminuyó un 15% a 7.8 millones de dólares, mientras que el margen bruto mejoró al 21% desde el 20%. La compañía completó 219,000 despachos y mantuvo una puntuación de satisfacción del consumidor de 4.5/5. La pérdida operativa GAAP fue de 5.9 millones de dólares, mientras que la pérdida operativa no GAAP mejoró un 17% a 2.9 millones de dólares. La empresa redujo la deuda principal en 17.5 millones de dólares a 54.3 millones de dólares y anunció planes para desinvertir en The Floow como parte de su estrategia para centrarse en el negocio principal.
Urgently (ULY)는 2024년 3분기 재정 실적을 보고하며 수익이 3,620만 달러로 전년 대비 21% 감소했다고 발표했습니다. 총 이익은 15% 감소하여 780만 달러에 달했지만, 총 마진은 20%에서 21%로 개선되었습니다. 이 회사는 219,000건의 배송을 완료했으며, 소비자 만족도 점수는 4.5/5를 유지했습니다. GAAP 기준 운영 손실은 590만 달러였으며, 비-GAAP 기준 운영 손실은 17% 개선되어 290만 달러가 되었습니다. 이 회사는 주요 부채를 1,750만 달러 줄여 5,430만 달러로 낮췄으며, 핵심 비즈니스에 집중하기 위한 전략의 일환으로 The Floow를 매각할 계획을 발표했습니다.
Urgently (ULY) a annoncé ses résultats financiers du troisième trimestre 2024 avec un chiffre d'affaires de 36,2 millions de dollars, en baisse de 21 % par rapport à l'année précédente. Le bénéfice brut a diminué de 15 % à 7,8 millions de dollars, tandis que la marge brute s'est améliorée de 20 % à 21 %. L'entreprise a complété 219 000 expéditions et a maintenu un score de satisfaction client de 4,5/5. La perte d'exploitation selon les normes GAAP s'élevait à 5,9 millions de dollars, tandis que la perte d'exploitation non-GAAP s'est améliorée de 17 % pour atteindre 2,9 millions de dollars. L'entreprise a réduit sa dette principale de 17,5 millions de dollars à 54,3 millions de dollars et a annoncé des projets de cession de The Floow dans le cadre de sa stratégie de concentration sur son activité principale.
Urgently (ULY) berichtete über die Finanzzahlen des dritten Quartals 2024 mit Einnahmen von 36,2 Millionen Dollar, was einem Rückgang von 21% im Vergleich zum Vorjahr entspricht. Der Bruttogewinn sank um 15% auf 7,8 Millionen Dollar, während die Bruttomarge von 20% auf 21% anstieg. Das Unternehmen hat 219.000 Lieferungen abgeschlossen und eine Kundenzufriedenheit von 4,5/5 beibehalten. Der GAAP Betriebsverlust betrug 5,9 Millionen Dollar, während der Non-GAAP Betriebsverlust um 17% auf 2,9 Millionen Dollar verbessert wurde. Das Unternehmen reduzierte seine Hauptschuld um 17,5 Millionen Dollar auf 54,3 Millionen Dollar und gab Pläne bekannt, The Floow im Rahmen seiner Strategie zur Konzentration auf das Kerngeschäft abzustoßen.
- Gross margin improved to 21% from 20% year-over-year
- Non-GAAP operating loss improved 17% to $2.9 million
- Principal debt reduced by $17.5 million to $54.3 million
- Non-GAAP operating expenses decreased 16% to $10.7 million
- Revenue declined 21% year-over-year to $36.2 million
- Gross profit decreased 15% to $7.8 million
- GAAP operating loss increased 1% to $5.9 million
- Year-to-date non-GAAP operating loss increased 9% to $14.2 million
Insights
The Q3 results reveal concerning trends with
The divestment of The Floow indicates strategic restructuring, but core business metrics remain weak. The
Third Quarter Results In Line With Expectations; Continued Progress with Customer Partner Renewals
VIENNA, Va., Nov. 12, 2024 (GLOBE NEWSWIRE) -- Urgent.ly Inc. (Nasdaq: ULY) (“Urgently”), a U.S.-based leading provider of digital roadside and mobility assistance technology and services, today reported financial results for the third quarter ended September 30, 2024.
“We are pleased with our third quarter results, which were in line with our revenue expectations. We continued our positive momentum to deliver customer partner contract renewals, and we took significant steps forward to optimize our business and margins through operational improvements and efficiencies. Notably, we made the decision to divest The Floow during the third quarter, which is part of our strategic effort to divest non-core assets and dedicate our resources to advancing our core business. As we look out to the balance of the year, we remain focused on the continued execution of our strategic initiatives, which are aligned with accelerating profitable growth, delivering exceptional customer service, achieving operational efficiencies, and improving our capital structure,” said Matt Booth, CEO of Urgently.
Third Quarter 2024 Updates:
- Revenue of
$36.2 million , a decrease of21% year over year. - Gross profit of
$7.8 million , a decrease of15% year over year. - Gross margin of
21% compared to20% in the prior year period. - GAAP operating expenses of
$13.7 million , an improvement of9% , compared to$15.0 million in the prior year period. - Non-GAAP operating expenses of
$10.7 million , an improvement of16% , compared to$12.7 million in the prior year period. - GAAP operating loss of
$5.9 million compared to$5.8 million in the prior year period, an increase of1% . - Non-GAAP operating loss of
$2.9 million , an improvement of17% , compared to$3.5 million in the prior year period. - Approximately 219,000 dispatches completed.
- Consumer satisfaction score of 4.5 out of 5 stars.
Third Quarter Year-to-Date 2024 Updates:
- Revenue of
$110.9 million , a decrease of21% year over year. - Gross profit of
$24.4 million , a decrease of12% year over year. - Gross margin of
22% compared to20% in the prior year period. - GAAP operating expenses of
$47.0 million , an improvement of6% , compared to$50.0 million in the prior year period. - Non-GAAP operating expenses of
$38.7 million , an improvement of5% , compared to$40.8 million in the prior year period. - GAAP operating loss of
$22.6 million compared to$22.3 million in the prior year period, an increase of1% . - Non-GAAP operating loss of
$14.2 million compared to$13.1 million in the prior year period, an increase of9% . - Principal debt reduction of
$17.5 million to$54.3 million as of September 30, 2024 from$71.8 million as of December 31, 2023. - Approximately 656,000 dispatches completed.
- Consumer satisfaction score of 4.5 out of 5 stars.
Earnings Conference Call
Urgently will host a conference call to discuss the third quarter 2024 financial results on November 12, 2024 at 5:00 p.m. Eastern Time. The conference call can be accessed live over the phone by dialing 1-844-481-2521 (USA) or 1-412-317-0549 (International). The replay will be available via webcast through Urgently’s Investor Relations website at https://investors.geturgently.com.
About Urgently
Urgently is focused on helping everyone move safely, without disruption, by safeguarding drivers, promptly assisting their journey, and employing technology to proactively avert possible issues. The company’s digitally native software platform combines location-based services, real-time data, AI and machine-to-machine communication to power roadside assistance solutions for leading brands across automotive, insurance, telematics and other transportation-focused verticals. Urgently fulfills the demand for connected roadside assistance services, enabling its partners to deliver exceptional user experiences that drive high customer satisfaction and loyalty, by delivering innovative, transparent and exceptional connected mobility assistance experiences on a global scale. For more information, visit www.geturgently.com.
For media and investment inquiries, please contact:
Press: media@geturgently.com
Investor Relations: investorrelations@geturgently.com
Non-GAAP Financial Measures
In addition to our financial information presented in accordance with GAAP, we believe Non-GAAP Operating Expenses and Non-GAAP Operating Loss are useful to investors in evaluating our operating performance. We use the non-GAAP financial measures to evaluate our ongoing operations and for internal planning and forecasting purposes. We believe that the non-GAAP financial measures, when taken together with the corresponding GAAP financial measures, may be helpful to investors because it provides consistency and comparability with past financial performance and meaningful supplemental information regarding our performance by excluding certain items that may not be indicative of our business, results of operations, or outlook. The non-GAAP financial measures are presented for supplemental informational purposes only, have limitations as analytical tools, and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP and may be different from a similarly-titled non-GAAP financial measures used by other companies. In addition, other companies, including companies in our industry, may calculate similarly-titled non-GAAP financial measures differently or may use other measures to evaluate their performance, which could reduce the usefulness of the non-GAAP financial measures presented herein as a tool for comparison.
A reconciliation is provided below for each of the non-GAAP financial measures to the most directly comparable financial measure stated in accordance with GAAP. Investors are encouraged to review the related GAAP financial measures and the reconciliation of the non-GAAP financial measures to our most directly comparable GAAP financial measures, and not to rely on any single financial measure to evaluate our business. We define Non-GAAP Operating Expenses as operating expenses, excluding depreciation and amortization expense, stock-based compensation expense, and non-recurring charges (or income) such as transaction and restructuring costs. We define Non-GAAP Operating Loss as operating loss, excluding depreciation and amortization expense, stock-based compensation expense, and non-recurring charges (or income) such as transaction and restructuring costs.
For a discussion of Non-GAAP Operating Expenses and Non-GAAP Operating Expenses, please see the section titled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Urgently’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2024, which will be filed with the SEC by November 14, 2024.
Forward Looking Statements
This press release contains or may contain “forward-looking statements” within the meaning of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act of 1934, as amended, which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or Urgently’s future financial or operating performance. Such statements are based upon current plans, estimates and expectations of management of Urgently in light of historical results and trends, current conditions and potential future developments, and are subject to various risks and uncertainties that could cause actual results to differ materially from such statements. The inclusion of forward-looking statements should not be regarded as a representation that such plans, estimates and expectations will be achieved. Forward-looking terms such as “may,” “will,” “could,” “should,” “would,” “plan,” “potential,” “intend,” “anticipate,” “project,” “predict,” “target,” “believe,” “continue,” “estimate” or “expect” or the negative of these words or other words, terms and phrases of similar nature are often intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. All statements, other than historical facts, including, without limitation, statements regarding Urgently’s profitability; the expected benefits of the Merger; the market position of the combined company against current and future competitors; and any assumptions underlying any of the foregoing, are forward-looking statements.
There are a significant number of factors that could cause actual results to differ materially from statements made in this press release and our earnings call, including but not limited to: risks associated with our ability to raise funds through future financings and the sufficiency of our cash and cash equivalents to meet our liquidity needs; our history of losses; our limited operating history; our ability to integrate and realize potential benefits from our merger with Otonomo; our ability to service our debt, comply with our debt agreements and refinance our obligations under such agreements; our ability to retain customers and expand existing customers’ use of our platform; our ability to attract new customers; our ability to expand into new solutions, technologies and geographic regions; our ability to adequately forecast consumer demand and optimize our network of service providers; our ability to compete in the markets in which we participate; our ability to comply with laws and regulations applicable to our business; the ongoing review of our financial statements by our auditors and the potential for further adjustments identified in connection with the completion of audit procedures; and expectations regarding the impact of weather events, natural disasters or health epidemics, including the war between Hamas and Israel, on our business. Our actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, risks detailed in our filings with the Securities and Exchange Commission (“SEC”), including in our annual report on Form 10-K for the year ended December 31, 2023, which was filed with the SEC on March 29, 2024, our quarterly reports on Form 10-Q, and other filings and reports that we may file from time to time with the SEC. Forward-looking statements represent our beliefs and assumptions only as of the date of this press release. We disclaim any obligation to update forward-looking statements.
| Consolidated Balance Sheets (in thousands) (unaudited) | |||||||
| September 30, 2024 | December 31, 2023 | ||||||
| Assets | |||||||
| Current assets: | |||||||
| Cash and cash equivalents | $ | 17,368 | $ | 38,256 | |||
| Marketable securities and short-term deposits | — | 31,355 | |||||
| Accounts receivable, net | 26,461 | 33,905 | |||||
| Prepaid expenses and other current assets | 2,499 | 4,349 | |||||
| Total current assets | 46,328 | 107,865 | |||||
| Right-of-use assets | 963 | 2,437 | |||||
| Property, equipment and software, net | 1,674 | 871 | |||||
| Capitalized software costs, net | 3,679 | — | |||||
| Intangible assets, net | 4,786 | 9,283 | |||||
| Other non-current assets | 2,426 | 738 | |||||
| Total assets | $ | 59,856 | $ | 121,194 | |||
| Liabilities and Stockholders’ Equity (Deficit) | |||||||
| Current liabilities: | |||||||
| Accounts payable | $ | 3,469 | $ | 4,478 | |||
| Accrued expenses and other current liabilities | 25,113 | 22,730 | |||||
| Current lease liabilities | 552 | 710 | |||||
| Current portion of long-term debt, net | 53,706 | 3,193 | |||||
| Total current liabilities | 82,840 | 31,111 | |||||
| Long-term lease liabilities | 524 | 2,045 | |||||
| Long-term debt, net | — | 66,076 | |||||
| Other long-term liabilities | — | 12,358 | |||||
| Total liabilities | 83,364 | 111,590 | |||||
| Stockholders’ equity (deficit): | |||||||
| Common stock | 13 | 13 | |||||
| Additional paid-in capital | 166,543 | 164,920 | |||||
| Accumulated deficit | (190,064 | ) | (154,769 | ) | |||
| Accumulated other comprehensive loss | — | (560 | ) | ||||
| Total stockholders’ equity (deficit) | (23,508 | ) | 9,604 | ||||
| Total liabilities and stockholders’ equity (deficit) | $ | 59,856 | $ | 121,194 | |||
| Consolidated Statements of Operations (in thousands, except per share amounts) (unaudited) | |||||||||||||||
| Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||
| 2024 | 2023 | 2024 | 2023 | ||||||||||||
| Revenue | $ | 36,246 | $ | 46,047 | $ | 110,875 | $ | 139,602 | |||||||
| Cost of revenue | 28,481 | 36,869 | 86,429 | 111,905 | |||||||||||
| Gross profit | 7,765 | 9,178 | 24,446 | 27,697 | |||||||||||
| Operating expenses: | |||||||||||||||
| Research and development | 3,069 | 3,667 | 11,109 | 11,077 | |||||||||||
| Sales and marketing | 1,518 | 899 | 5,153 | 2,846 | |||||||||||
| Operations and support | 2,997 | 5,418 | 10,890 | 18,665 | |||||||||||
| General and administrative | 4,942 | 4,978 | 16,537 | 17,215 | |||||||||||
| Depreciation and amortization | 1,130 | 64 | 3,336 | 198 | |||||||||||
| Total operating expenses | 13,656 | 15,026 | 47,025 | 50,001 | |||||||||||
| Operating loss | (5,891 | ) | (5,848 | ) | (22,579 | ) | (22,304 | ) | |||||||
| Other income (expense), net: | |||||||||||||||
| Interest expense, net | (2,973 | ) | (15,438 | ) | (10,107 | ) | (39,608 | ) | |||||||
| Change in fair value of derivative and warrant liabilities | — | (7,539 | ) | — | 5,048 | ||||||||||
| Change in fair value of accrued purchase consideration | 661 | — | 1,584 | — | |||||||||||
| Gain (loss) on debt extinguishment | — | — | (1,405 | ) | 4,913 | ||||||||||
| Loss on divestiture | (3,290 | ) | — | (3,290 | ) | — | |||||||||
| Other income (expense), net | 880 | (27 | ) | 651 | (1,069 | ) | |||||||||
| Total other expense, net | (4,722 | ) | (23,004 | ) | (12,567 | ) | (30,716 | ) | |||||||
| Loss before income taxes | (10,613 | ) | (28,852 | ) | (35,146 | ) | (53,020 | ) | |||||||
| Provision for income taxes | — | — | 149 | — | |||||||||||
| Net loss | $ | (10,613 | ) | $ | (28,852 | ) | $ | (35,295 | ) | $ | (53,020 | ) | |||
| Loss per share, basic and diluted | $ | (0.79 | ) | $ | (186.40 | ) | $ | (2.63 | ) | $ | (342.54 | ) | |||
| Non-GAAP Financial Measures (in thousands) (unaudited) | |||||||||||||||
| Reconciliation of Operating Expenses to Non-GAAP Operating Expenses | |||||||||||||||
| Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||
| 2024 | 2023 | 2024 | 2023 | ||||||||||||
| Operating expenses | $ | 13,656 | $ | 15,026 | $ | 47,025 | $ | 50,001 | |||||||
| Less: Depreciation and amortization expense | (1,130 | ) | (64 | ) | (3,336 | ) | (198 | ) | |||||||
| Less: Stock-based compensation expense | (609 | ) | (69 | ) | (1,765 | ) | (222 | ) | |||||||
| Less: Non-recurring transaction costs | (638 | ) | (1,970 | ) | (1,571 | ) | (8,449 | ) | |||||||
| Less: Restructuring costs | (569 | ) | (201 | ) | (1,693 | ) | (337 | ) | |||||||
| Non-GAAP operating expenses | $ | 10,710 | $ | 12,722 | $ | 38,660 | $ | 40,795 | |||||||
| Reconciliation of Operating Loss to Non-GAAP Operating Loss | |||||||||||||||
| Three Months Ended September 30, | Nine Months Ended September 30, | ||||||||||||||
| 2024 | 2023 | 2024 | 2023 | ||||||||||||
| Operating loss | $ | (5,891 | ) | $ | (5,848 | ) | $ | (22,579 | ) | $ | (22,304 | ) | |||
| Add: Depreciation and amortization expense | 1,130 | 64 | 3,336 | 198 | |||||||||||
| Add: Stock-based compensation expense | 609 | 69 | 1,765 | 222 | |||||||||||
| Add: Non-recurring transaction costs | 638 | 1,970 | 1,571 | 8,449 | |||||||||||
| Add: Restructuring costs | 569 | 201 | 1,693 | 337 | |||||||||||
| Non-GAAP operating loss | $ | (2,945 | ) | $ | (3,544 | ) | $ | (14,214 | ) | $ | (13,098 | ) | |||
FAQ
What was Urgently's (ULY) revenue in Q3 2024?
How many dispatches did Urgently (ULY) complete in Q3 2024?
What was Urgently's (ULY) debt reduction in 2024?
What was Urgently's (ULY) customer satisfaction score in Q3 2024?
