Global Car Rental Company Renews Contract with Urgently for Roadside Assistance Technology and Services
Urgent.ly, Inc. (Nasdaq: ULY), a leading U.S.-based provider of digital roadside and mobility assistance technology, has announced a two-year contract renewal with one of the largest worldwide vehicle rental companies. This renewal extends their relationship, which began in 2022, to 2026. The renewal was driven by Urgently's customer experience benefits and electronic vehicle expertise.
Urgently has successfully retained all customer partner contracts since the beginning of Q2 2024, demonstrating their commitment to delivering customer value through exceptional service, cutting-edge technology, and prioritization of safety. The company's connected assistance platform will continue to power the vehicle rental company's roadside assistance program, providing support for electric vehicles (EVs) as well.
Urgent.ly, Inc. (Nasdaq: ULY), un fornitore leader negli Stati Uniti di assistenza stradale digitale e tecnologia di mobilità, ha annunciato un rinnovo del contratto di due anni con una delle più grandi aziende di noleggio veicoli a livello mondiale. Questo rinnovo estende la loro collaborazione, iniziata nel 2022, fino al 2026. La decisione di rinnovo è stata motivata dai benefici per l'esperienza del cliente di Urgently e dalla sua esperienza nei veicoli elettrici.
Urgently ha mantenuto con successo tutti i contratti con i partner clienti dall'inizio del secondo trimestre del 2024, dimostrando il proprio impegno a fornire valore ai clienti attraverso un servizio eccezionale, tecnologia all'avanguardia e priorità alla sicurezza. La piattaforma di assistenza connessa dell'azienda continuerà a supportare il programma di assistenza stradale dell'azienda di noleggio veicoli, fornendo supporto anche per i veicoli elettrici (EV).
Urgent.ly, Inc. (Nasdaq: ULY), un proveedor líder en Estados Unidos de tecnología de asistencia en carretera digital y movilidad, ha anunciado un renovación de contrato por dos años con una de las empresas de alquiler de vehículos más grandes del mundo. Esta renovación extiende su relación, que comenzó en 2022, hasta 2026. La renovación fue impulsada por los beneficios de la experiencia del cliente de Urgently y su expertise en vehículos eléctricos.
Urgently ha logrado retener todos los contratos con socios clientes desde principios del segundo trimestre de 2024, demostrando su compromiso de ofrecer valor a los clientes a través de un servicio excepcional, tecnología de vanguardia y priorización de la seguridad. La plataforma de asistencia conectada de la empresa seguirá impulsando el programa de asistencia en carretera de la empresa de alquiler de vehículos, proporcionando apoyo también para vehículos eléctricos (EV).
Urgent.ly, Inc. (Nasdaq: ULY), 미국에 본사를 둔 디지털 도로와 이동 지원 기술의 선도적인 제공업체가 세계 최대 차량 렌탈 회사 중 하나와 2년 계약 갱신을 발표했습니다. 이 갱신은 2022년에 시작된 관계를 2026년까지 연장합니다. 갱신은 Urgently의 고객 경험 이점과 전기차 전문성 덕분입니다.
Urgently는 2024년 2분기 초부터 모든 고객 파트너 계약을 성공적으로 유지해왔으며, 이는 탁월한 서비스, 최첨단 기술, 안전 우선 순위를 통해 고객 가치를 제공하려는 의지를 보여줍니다. 회사의 연결된 지원 플랫폼은 차량 렌탈 회사의 도로 지원 프로그램을 계속 운영하며, 전기차(EV)에 대한 지원도 제공합니다.
Urgent.ly, Inc. (Nasdaq: ULY), un fournisseur américain leader de la technologie d'assistance routière numérique et de mobilité, a annoncé un renouvellement de contrat de deux ans avec l'une des plus grandes entreprises de location de véhicules au monde. Ce renouvellement prolonge leur relation, qui a débuté en 2022, jusqu'en 2026. Le renouvellement a été motivé par les avantages en matière d'expérience client offerts par Urgently et par son expertise en véhicules électriques.
Urgently a réussi à conserver tous les contrats de partenaires clients depuis le début du deuxième trimestre 2024, montrant son engagement à offrir de la valeur à ses clients grâce à un service exceptionnel, des technologies de pointe et une priorité à la sécurité. La plateforme d'assistance connectée de l'entreprise continuera à alimenter le programme d'assistance routière de l'entreprise de location de véhicules, en fournissant également un soutien pour les véhicules électriques (EV).
Urgent.ly, Inc. (Nasdaq: ULY), ein führender Anbieter von digitaler Pannenhilfe und Mobilitätstechnik mit Sitz in den USA, hat eine Vertragsverlängerung von zwei Jahren mit einem der größten Mietwagenunternehmen weltweit angekündigt. Diese Verlängerung erweitert ihre Beziehung, die 2022 begann, bis 2026. Die Verlängerung wurde durch die Vorteile der Kundenerfahrung von Urgently und deren Expertise im Bereich Elektromobilität vorangetrieben.
Urgently hat seit Beginn des zweiten Quartals 2024 alle Partnerverträge erfolgreich gehalten, was ihr Engagement zeigt, den Kunden durch außergewöhnlichen Service, modernste Technologie und Sicherheitspriorisierung einen hohen Wert zu bieten. Die verbundene Unterstützung Plattform des Unternehmens wird das Pannenhilfsprogramm des Mietwagenunternehmens weiterhin unterstützen und auch Unterstützung für Elektrofahrzeuge (EVs) bieten.
- Renewed a two-year contract with a major global vehicle rental company
- Successfully retained all customer partner contracts since Q2 2024
- Extended relationship with the vehicle rental company until 2026
- Recognized for customer experience benefits and electronic vehicle expertise
- None.
Insights
This contract renewal with a major global car rental company is a positive development for Urgently. The two-year extension until 2026 demonstrates client satisfaction and validates Urgently's value proposition in the digital roadside assistance market. Notably, the company has retained all customer partner contracts since Q2 2024, indicating strong client relationships and service quality.
The renewal was partly driven by Urgently's customer experience benefits and EV expertise, highlighting their competitive advantages in a rapidly evolving automotive landscape. This positions Urgently well for future growth as the EV market expands.
For investors, this news suggests revenue stability and potential growth from existing partnerships. However, the specific financial impact is not quantified, which limits a precise assessment of the contract's value. The company's ability to retain and extend contracts in a competitive market is a positive indicator of its business health and future prospects.
Urgently's success in renewing this contract underscores the strength of its digital platform in the roadside assistance sector. The company's connected assistance platform, which powers the rental company's roadside program, demonstrates Urgently's technological edge in providing seamless mobility assistance experiences.
A key differentiator is Urgently's expertise in electric vehicle support. As the automotive industry shifts towards electrification, this capability positions Urgently as a forward-thinking partner for mobility companies. The emphasis on EV support suggests Urgently is well-aligned with industry trends and prepared for future market demands.
From a tech perspective, Urgently's platform likely integrates advanced features such as real-time tracking, AI-powered dispatching and data analytics. These capabilities are important for delivering efficient and reliable roadside assistance, especially for a global car rental company with diverse needs across different markets.
Urgently has continued to successfully retain all customer partner contracts since the beginning of Q2 2024.
VIENNA, Va., Oct. 16, 2024 (GLOBE NEWSWIRE) -- Urgent.ly, Inc. (Nasdaq: ULY) (“Urgently”), a U.S.-based leading provider of digital roadside and mobility assistance technology and services, today announced a two-year customer partner contract renewal with one of the largest worldwide vehicle rental companies. With this renewal, the relationship, which began in 2022, will extend to 2026.
This latest renewal, which was driven, in part, by Urgently’s customer experience benefits and electronic vehicle expertise, continues Urgently’s record of successfully retaining all customer partner contracts since the beginning of the second quarter of 2024. Urgently believes this is an indication of the company’s commitment to delivering customer value through exceptional service, cutting edge technology and a prioritization of safety.
“Our recent contract renewals reflect Urgently’s ability to foster growth, stability and collaboration across our existing client base,” said Matt Booth, Chief Executive Officer, Urgently. “Each renewal underscores our clients’ satisfaction and trust in our mobility assistance platform. We look forward to deepening our relationships with each of our customer partners and remain dedicated to supporting their long-term success.”
With this renewal, Urgently’s connected assistance platform will continue to power the vehicle rental company’s roadside assistance program, enabling exceptional mobility assistance experiences, including knowledgeable support for electric vehicles (EVs).
For more information about Urgently’s roadside and mobility assistance solutions visit https://www.geturgently.com/industry-solutions.
About Urgently
Urgently is focused on helping everyone move safely, without disruption, by safeguarding drivers, promptly assisting their journey, and employing technology to proactively avert possible issues. The company’s digitally native software platform combines location-based services, real-time data, AI and machine-to-machine communication to power roadside assistance solutions for leading brands across automotive, insurance, telematics and other transportation-focused verticals. Urgently fulfills the demand for connected roadside assistance services, enabling its partners to deliver exceptional user experiences that drive high customer satisfaction and loyalty, by delivering innovative, transparent and exceptional connected mobility assistance experiences on a global scale. For more information, visit www.geturgently.com.
Forward Looking Statements
This press release contains or may contain “forward-looking statements” within the meaning of the Securities Act of 1933, as amended, and Section 21E of the Exchange Act of 1934, as amended, which statements involve substantial risks and uncertainties. Forward-looking statements generally relate to future events or Urgently’s future financial or operating performance. Such statements are based upon current plans, estimates and expectations of management of Urgently in light of historical results and trends, current conditions and potential future developments, and are subject to various risks and uncertainties that could cause actual results to differ materially from such statements. The inclusion of forward-looking statements should not be regarded as a representation that such plans, estimates and expectations will be achieved. Forward-looking terms such as “may,” “will,” “could,” “should,” “would,” “plan,” “potential,” “intend,” “anticipate,” “project,” “predict,” “target,” “believe,” “continue,” “estimate” or “expect” or the negative of these words or other words, terms and phrases of similar nature are often intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. All statements, other than historical facts, including, without limitation, statements regarding Urgently’s customer partner contract renewal, are based on the current assumptions of Urgently’s management and are neither promises nor guarantees, but involve a significant number of factors that may cause our actual performance or achievements to be materially different from any future performance or achievements stated or implied by the forward-looking statements. For factors that could cause actual results to differ materially from the forward-looking statements in this press release, please see the risks and uncertainties detailed in our filings with the Securities and Exchange Commission (“SEC”), including in our annual report on Form 10-K for the year ended December 31, 2023, which was filed with the SEC on March 29, 202, our quarterly reports on Form 10-Q, including our quarterly report on Form 10-Q for the quarter ended June 30, 2024, which was filed with the SEC on August 13, 2024, and other filings and reports that we may file from time to time with the SEC. All forward-looking statements reflect Urgently’s beliefs and assumptions only as of the date of this press release. Urgently undertakes no obligation to update forward-looking statements to reflect future events or circumstances.
Contacts:
For Press: media@geturgently.com
For Investors: investorrelations@geturgently.com
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