Twilio Reached More Than Half a Billion People Worldwide in 2021 Through Its Social Impact Work, Report Shows
Twilio announced its 2021 Impact and DEI Report, revealing that 7,624 organizations utilized its platform to assist 511 million people, a 92% year-over-year increase. The report highlights Twilio's initiatives, including aiding 324 million individuals with vaccine access and providing
- Supported 511 million people through technology and funding, a 92% increase year-over-year.
- Provided $66M in grants and donations to social impact organizations.
- Aided 324 million people with access to COVID-19 vaccinations and information.
- Expanded corporate antiracism commitment, with 86% leader participation in related workshops.
- Achieved 94.5% retention rate for participants in the RiseUp program for Black and Latinx employees.
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Twilio’s vaccine initiative helped 324 million people access vaccines and trusted COVID-19 information
The company provided
Expanded corporate commitment to antiracism into an actionable, company-wide strategy
Twilio.org, Twilio’s social impact team, is the engine behind social impact builders at nonprofits, social enterprises, international NGOs and more, delivering digital engagement tools and financial resources to organizations to supercharge their reach and impact. In 2021, the company supported 7,624 organizations with technology and funding, provided
“At Twilio, we believe that business should leave society better than we found it,” says
Highlights from the 2021 Impact and DEI Report include:
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The road to vaccinate 1 billion people against COVID-19.
Twilio helped 324 million people access trusted COVID-19 information and vaccination services, making significant progress against its bold goal to support one billion people to get vaccinated. To date, 1,270 organizations useTwilio products to support vaccine outreach. With total in committed funding to organizations like GAVI, the$18 million Vaccine Alliance , in support of COVAX,Twilio supported large global and grassroots organizations driving improved outcomes across the entire vaccine lifecycle. From sourcing to distribution, Twilio’s funds and technology helped bring vaccines to marginalized and underserved communities and increase global vaccine equity. -
Building an antiracist company. In 2021,
Twilio transformed its commitment to become an antiracist organization into a framework, embedding principles of antiracism in the strategic decision-making and goal-setting processes used by every team at the company.Twilio developed and expanded programs to educate employees on antiracism, the most effective way to move from theory to practice. As a result, 86 percent of leaders participated in an in-depth antiracism workshop, and 83 percent of Twilions have a better understanding on what antiracism is and how Twilo is becoming an antiracist company.Twilio also invested in programs to promote equitable experiences, including RiseUp, a 12-month leadership development and career advancement program for Black and Latinx Twilions. The program resulted in 94.5 percent retention of this cohort, a significant step towardTwilio's broader company goal of developing future leaders.
“We believe antiracism is the future of DEI,” says
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Forward-Looking Statements
This press release contains forward-looking statements, including, but not limited to, statements regarding Twilio’s ability to achieve its social impact and governance goals and Twilio’s expectations regarding its ESG and DEI programs and initiatives. These forward-looking statements are based on Twilio’s current expectations and inherently involve significant risks and uncertainties. Actual results and the timing of events could differ materially from those anticipated in such forward looking statements as a result of these risks and uncertainties, which include those described in Twilio’s filings with the
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