STOCK TITAN

TTEC Egypt Expands with New Cairo Site, Welcomes Leading On-Demand Payment Solutions Client

Rhea-AI Impact
(Neutral)
Rhea-AI Sentiment
(Very Positive)
Tags

TTEC Holdings (NASDAQ: TTEC) celebrated the grand opening of its new site in Cairo's Maadi Technology Park, marking a significant expansion of its operations in Egypt. The expansion comes one year after TTEC's initial launch in Egypt and includes the addition of a prominent provider of on-demand pay solutions to its client roster.

The new facility aims to leverage Egypt's multilingual workforce and strategic location to deliver AI-enhanced customer experience solutions globally. The opening ceremony was attended by key officials including Egypt's Minister of Communications and Information Technology, Dr. Amr Talaat, and ITIDA CEO Ahmed Elzaher.

The expansion strengthens TTEC's ability to provide multilingual customer experience solutions for global clients while creating additional career opportunities for local talent. TTEC Egypt was recently recognized as a Great Place To Work®, highlighting its commitment to workplace excellence.

TTEC Holdings (NASDAQ: TTEC) ha celebrato l'inaugurazione del suo nuovo sito nel Parco Tecnologico di Maadi al Cairo, segnando un'importante espansione delle sue operazioni in Egitto. L'espansione avviene un anno dopo il lancio iniziale di TTEC in Egitto e include l'aggiunta di un importante fornitore di soluzioni di pagamento on-demand al suo portafoglio clienti.

La nuova struttura mira a sfruttare la forza lavoro multilingue dell'Egitto e la sua posizione strategica per offrire soluzioni di esperienza cliente potenziate dall'IA a livello globale. Alla cerimonia di apertura erano presenti funzionari chiave, tra cui il Ministro delle Comunicazioni e della Tecnologia dell'Informazione dell'Egitto, Dr. Amr Talaat, e il CEO di ITIDA, Ahmed Elzaher.

L'espansione rafforza la capacità di TTEC di fornire soluzioni multilingue per l'esperienza cliente ai clienti globali, creando al contempo ulteriori opportunità professionali per i talenti locali. TTEC Egitto è stata recentemente riconosciuta come Great Place To Work®, evidenziando il suo impegno per l'eccellenza sul posto di lavoro.

TTEC Holdings (NASDAQ: TTEC) celebró la inauguración de su nuevo sitio en el Parque Tecnológico de Maadi en El Cairo, marcando una expansión significativa de sus operaciones en Egipto. La expansión se produce un año después del lanzamiento inicial de TTEC en Egipto e incluye la incorporación de un destacado proveedor de soluciones de pago bajo demanda a su cartera de clientes.

La nueva instalación tiene como objetivo aprovechar la fuerza laboral multilingüe de Egipto y su ubicación estratégica para ofrecer soluciones de experiencia del cliente mejoradas por IA a nivel global. A la ceremonia de apertura asistieron funcionarios clave, incluido el Ministro de Comunicaciones y Tecnología de la Información de Egipto, Dr. Amr Talaat, y el CEO de ITIDA, Ahmed Elzaher.

La expansión refuerza la capacidad de TTEC para proporcionar soluciones multilingües de experiencia del cliente para clientes globales, al tiempo que crea oportunidades laborales adicionales para el talento local. TTEC Egipto fue reconocida recientemente como Great Place To Work®, destacando su compromiso con la excelencia en el lugar de trabajo.

TTEC Holdings (NASDAQ: TTEC)가 카이로 마아디 기술 공원에 있는 새로운 사이트의 개장을 축하하며 이집트에서의 운영을 크게 확장했습니다. 이 확장은 TTEC의 이집트 초기 출시 1년 후에 이루어지며, 고객 목록에 주요 온디맨드 결제 솔루션 제공업체를 추가합니다.

새로운 시설은 이집트의 다국어 인력을 활용하고 전략적 위치를 통해 전 세계적으로 AI 강화 고객 경험 솔루션을 제공하는 것을 목표로 합니다. 개막식에는 이집트 통신 및 정보 기술부 장관인 Dr. Amr Talaat와 ITIDA CEO인 Ahmed Elzaher를 포함한 주요 관계자들이 참석했습니다.

이 확장은 TTEC가 글로벌 고객을 위해 다국어 고객 경험 솔루션을 제공할 수 있는 능력을 강화하고, 지역 인재를 위한 추가 경력 기회를 창출합니다. TTEC 이집트는 최근 Great Place To Work®로 인정받아 직장 내 우수성을 위한 헌신을 강조했습니다.

TTEC Holdings (NASDAQ: TTEC) a célébré l'ouverture de son nouveau site dans le parc technologique de Maadi au Caire, marquant une expansion significative de ses opérations en Égypte. Cette expansion intervient un an après le lancement initial de TTEC en Égypte et comprend l'ajout d'un fournisseur de solutions de paiement à la demande à son portefeuille clients.

La nouvelle installation vise à tirer parti de la main-d'œuvre multilingue de l'Égypte et de sa position stratégique pour offrir des solutions d'expérience client améliorées par l'IA à l'échelle mondiale. La cérémonie d'ouverture a été marquée par la présence de personnalités clés, dont le ministre égyptien des Communications et de la Technologie de l'information, Dr. Amr Talaat, et le PDG de l'ITIDA, Ahmed Elzaher.

Cette expansion renforce la capacité de TTEC à fournir des solutions d'expérience client multilingues pour des clients mondiaux tout en créant des opportunités de carrière supplémentaires pour les talents locaux. TTEC Égypte a récemment été reconnue comme un Great Place To Work®, soulignant son engagement envers l'excellence au travail.

TTEC Holdings (NASDAQ: TTEC) feierte die Eröffnung seines neuen Standorts im Maadi Technology Park in Kairo und markiert damit eine bedeutende Erweiterung seiner Aktivitäten in Ägypten. Die Expansion erfolgt ein Jahr nach der ursprünglichen Einführung von TTEC in Ägypten und umfasst die Hinzufügung eines prominenten Anbieters von On-Demand-Zahlungslösungen zu seinem Kundenstamm.

Die neue Einrichtung zielt darauf ab, die mehrsprachige Belegschaft Ägyptens und die strategische Lage zu nutzen, um weltweit KI-unterstützte Kundenservice-Lösungen anzubieten. Zur Eröffnungsfeier kamen wichtige Beamte, darunter Ägyptens Minister für Kommunikation und Informationstechnologie, Dr. Amr Talaat, und der CEO von ITIDA, Ahmed Elzaher.

Die Expansion stärkt die Fähigkeit von TTEC, mehrsprachige Kundenservice-Lösungen für globale Kunden anzubieten und gleichzeitig zusätzliche Karrieremöglichkeiten für lokale Talente zu schaffen. TTEC Ägypten wurde kürzlich als Great Place To Work® ausgezeichnet, was ihr Engagement für Exzellenz am Arbeitsplatz unterstreicht.

Positive
  • Expansion of operations with new Cairo facility to meet growing client demand
  • Addition of a prominent on-demand payment solutions provider as new key client
  • Recognition as Great Place To Work®, indicating strong workplace culture
Negative
  • None.

Company celebrates grand opening, driving CX innovation in the region

DENVER and CAIRO, Feb. 13, 2025 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX, celebrated the grand opening of its new site in Cairo's Maadi Technology Park last week, marking a significant expansion of its operations in Egypt. This milestone was further celebrated by the recent addition of a prominent provider of on-demand pay solutions to TTEC Egypt's roster of key clients.

TTEC initially launched in Egypt one year ago but needed to expand to serve growing client demand. The new facility represents a major investment in the region, reinforcing TTEC's commitment to leveraging Egypt's skilled talent pool to deliver premium CX solutions to global clients.

"The opening of our new Cairo site marks a significant step in our expansion within Egypt's dynamic market," said John Abou, President of TTEC Engage. "Egypt's multilingual workforce and strategic location make it an ideal hub for delivering world-class, AI-enhanced customer experience solutions worldwide. With the addition of our new client, we are further strengthening our commitment to providing exceptional customer experiences while creating new opportunities for local talent."

TTEC hosted a ribbon-cutting ceremony on Feb. 5 to commemorate the site's opening, joined by His Excellency Dr. Amr Talaat, Egypt's Minister of Communications and Information Technology, and Ahmed Elzaher, CEO of Egypt's Information Technology Industry Development Agency (ITIDA), along with senior TTEC executives, local stakeholders, and client representatives.

"TTEC's expansion in Egypt underscores the country's standing as a leading global destination and a favorite offshoring hub," said Dr. Talaat. "The country's advanced digital infrastructure, skilled youth, and modern business parks provide an ideal environment for growth. The government continues to develop regulations that strengthen Egypt's ICT sector by attracting investments, creating jobs, and increasing digital exports."

New Site, New Opportunities

The new Cairo location strengthens TTEC's ability to provide AI-enhanced, multilingual customer experience solutions for a diverse portfolio of global clients.

Elzaher, the head of Egypt's IT development agency, emphasized Egypt's multilingual, skilled workforce as a key factor in attracting global companies like TTEC. He said ITIDA will continue to develop opportunities to meet the demand for high-quality, CX services, stating, "ITIDA is committed to boosting Egypt's competitiveness and outsourcing exports by advancing local talent and creating a supportive environment."

By expanding its footprint, TTEC aims to create additional career opportunities for Egypt's talented workforce while delivering cutting-edge customer engagement services. TTEC is recognized worldwide for its workplace excellence and our Cairo employees recently affirmed our outstanding culture by naming TTEC Egypt a Great Place To Work®.

A New Chapter in CX Excellence

The opening of TTEC's new site is further strengthened by the addition of a new key client to TTEC Egypt's growing portfolio, a prominent provider of earned wage access solutions. This industry leader selected TTEC for its expertise in delivering seamless, technology-driven customer support. The partnership is expected to enhance the client's ability to provide real-time financial solutions to customers while ensuring a superior CX experience.

To learn more about TTEC Egypt's growth, innovation, and career opportunities, visit ttec.com/global-locations/egypt.

About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The Company's employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at https://www.ttec.com/emea 

Media Contact:
Meredith Matthews
meredith.matthews@ttec.com
+1 281-770-2566 

TTEC Logo (PRNewsfoto/TTEC Holdings, Inc.)

 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/ttec-egypt-expands-with-new-cairo-site-welcomes-leading-on-demand-payment-solutions-client-302376597.html

SOURCE TTEC Holdings, Inc.

FAQ

When did TTEC open its new facility in Cairo's Maadi Technology Park?

TTEC celebrated the grand opening of its new site in Cairo's Maadi Technology Park on February 5, 2024.

What type of services will TTEC provide from its new Cairo facility?

TTEC will provide AI-enhanced, multilingual customer experience solutions for global clients from its new Cairo facility.

How long has TTEC been operating in Egypt before this expansion?

TTEC initially launched in Egypt one year ago before expanding with this new facility.

What recent client acquisition did TTEC Egypt announce?

TTEC Egypt announced the addition of a prominent provider of on-demand pay solutions as a key client.

What recognition did TTEC Egypt recently receive for its workplace culture?

TTEC Egypt was recently named a Great Place To Work®, recognizing its outstanding workplace culture.

Ttec Hldgs Inc

NASDAQ:TTEC

TTEC Rankings

TTEC Latest News

TTEC Stock Data

182.80M
19.57M
58.95%
38.21%
9.86%
Information Technology Services
Services-help Supply Services
Link
United States
GREENWOOD VILLAGE